4-Star HotelLocated in Moncao, this hotel offers a unique experience in a historic convent setting. It combines historical charm with modern amenities for a memorable stay.
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Summary of reviews related to the '4 Star' categoryHotel Convento dos Capuchos has received numerous reviews that raise concerns regarding its four-star rating. Many guests found the service unprofessional and the facilities lacking, particularly when compared to the expected standards of a four-star accommodation. Several reviews pointed out that the comfort level of the rooms was subpar with hard mattresses and inconvenient bathroom layouts being common complaints.
The hotel appears dated and in need of renovation, especially the bathrooms. Guests noted that the rooms were quite small and basic and the overall decor did not align with what one would expect from a four-star property. The breakfast offerings also left much to be desired with several reviewers mentioning that the quality and variety were insufficient.
Acoustics within the hotel were problematic and the level of service did not meet guests' expectations with some even feeling deceived by the service relative to the price paid. Issues such as not being able to provide a phone charger when requested were highlighted as examples of the hotel's failure to meet four-star standards.
Despite the potential for a pleasant stay, the consistent theme among the reviews is that Hotel Convento dos Capuchos falls short of the four-star rating it advertises. Many guests felt that a review of its star rating is warranted and cannot recommend it as a true four-star experience.
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