Peppers The Hills Lodge

Castle Hill -33.73063900, 150.97284400 , 1 Salisbury Rd (corner Windsor Rd) (Show on Map)
8.6
Very Good


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Summary of reviewsPeppers The Hills Lodge in Castle Hill, Sydney, is widely praised by guests for providing a serene and memorable stay. The lodge's prime location offers easy access to local amenities, with nearby transport, shopping, and dining options making it a convenient choice for travelers attending events or visiting family while maintaining a peaceful atmosphere despite its proximity to busy roads. The well-maintained property features lovely gardens and classic architecture, enhancing its tranquil charm.

Guests frequently comment on the exceptional service, highlighting the warm, friendly, and efficient staff across all areas, from reception to dining. The breakfast offerings stand out with varied and hearty choices, praised for quality and presentation, while dining experiences at the lodge's restaurant, Nobles, are memorable, offering delicious dishes and standout desserts such as the chocolate mousse. Despite minor observations on limited menu options, the overall dining experience is highly valued.

Rooms at Peppers The Hills Lodge shine with spaciousness, meticulous cleanliness, and modern amenities. The comfortable beds and quiet setting ensure a restful stay, while beautiful room designs with large ensuites provide an elegant touch. Facilities within the hotel, including a pool, restaurant, and ample parking with EV charging stations, enhance the stay, with guests appreciating the convenience and high standards.

The lodge caters well to families, offering spacious accommodations and family-friendly services like a dedicated kids menu, creating an inviting and comfortable atmosphere. Peppers The Hills Lodge is recognized for its immaculately clean environment and welcoming staff, which together foster a delightful retreat ideal for relaxation, family visits, or business travel. Overall, Peppers The Hills Lodge in Castle Hill delivers an excellent experience, making it a highly recommended choice for those seeking quality accommodation with stellar amenities and service.
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Categories
Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Room Types
Superior Room with Pool or Garden View The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a safe deposit box, a TV, as well as garden views. The unit has 1 bed.

Premium Room with Queen and Single Bed The spacious triple room offers air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The triple room features a tea and coffee maker, a wardrobe, a safe deposit box, a sofa, as well as a TV. The unit offers 2 beds.

Premium Room with Queen Bed The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

Superior Room with Bath Tub and Balcony The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bath. The double room provides a TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as pool views.

Lodge Suite The spacious suite offers air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. Meals can be prepared in the well-fitted kitchenette, which comes with a stovetop, a refrigerator, a dishwasher and a tea and coffee maker. The suite provides a TV, a wardrobe, a safe deposit box, a sofa as well as garden views.

Guest Reviews
8.6
Very Good
Location
Nestled in the picturesque suburb of Castle Hill, Peppers The Hills Lodge is perfectly situated for both relaxation and convenience. Guests frequently praise the lodge's prime location, which offers easy access to a variety of amenities. The site is a mere walking distance from the Metro, supermarkets, and a diverse selection of eateries, making it an ideal spot for those looking to explore the local scene or attend nearby events. Visitors also appreciate the lodge's peaceful ambiance, describing it as an oasis despite its proximity to main roads and busy motorways. For those traveling for family visits or special occasions, the lodge's location in the Hills district is particularly advantageous, with areas such as Kellyville and Berowra nearby.

Aside from location, the property itself is well-maintained, surrounded by lovely gardens and classic features contributing to its tranquil charm. Guests can enjoy the use of extensive facilities, including a fully functional gym and ample complimentary parking. The friendly and attentive staff enhance the overall experience, ensuring a comfortable stay for all visitors. Whether traveling for business, family gatherings, or leisure, Peppers The Hills Lodge in Castle Hill is a convenient and pleasant choice for anyone visiting this vibrant area of Sydney.

Breakfast
Peppers The Hills Lodge impresses guests with its hearty and varied breakfast offerings, frequently receiving positive remarks from visitors. The breakfast experience is highlighted by a diverse buffet that often includes a selection of hot items such as eggs, bacon, sausage, and fresh fruit salads, which are particularly well-received. Many guests praise the delicious pancakes and room service breakfasts, noting the elegance and presentation. Some guests remark on the good value of adding breakfast to their stay, with many confirming it's well worth the price.

Staff at breakfast receive commendations for their attentive, cheerful, and dedicated service, creating a pleasant dining atmosphere. There are favorable mentions regarding specific staff members, like Maggie and John, for their courteousness and efficiency. Moreover, the options for gluten-free breakfasts and freshly cooked dishes by the chef add a touch of personalization and satisfaction for guests, marking the experience as adaptable and accommodating to various dietary needs.

Despite the mostly positive feedback, there are occasional concerns about the speed of coffee delivery, limited choices, and instances where vegetarian options could be enhanced. Some guests wish for timely replenishment at the buffet to maintain the quality of service. However, these points seem minor against the broad approval for the overall experience and the breakfast offerings at Peppers The Hills Lodge, often described as wonderful, superb, and top-class.

Dinner
At Peppers The Hills Lodge, dining experiences encapsulate delightful flavors and commendable service, making it a memorable encounter for guests. The restaurant consistently impressed with its delicious meals, featuring standout dishes like chicken, salmon, and lamb rump, all served to perfection. Notably, the chocolate mousse was a crowd favorite, leaving a lasting impression on those with a sweet tooth. Dining at Nobles was equally satisfying, with guests praising their meals as lovely, particularly the steak, which some described as the best they had ever eaten.

Room service proved to be convenient and of high quality, with meals arriving hot and tasty, providing a cozy dining alternative when restaurant options were limited or closed. Guests appreciated the efficiency and excellence of the service, whether dining in the restaurant or ordering room service.

The buffet breakfast was another highlight, offering an excellent spread, complete with eggs cooked to order, setting a positive tone for the rest of the day. Despite some feedback on the limited menu and pricing, many found the dining facilities and service top-notch, creating a pleasant backdrop for relaxation and indulgence during their stay.

Overall, Peppers The Hills Lodge delivers a valuable dining experience with exquisite food, friendly staff, and a welcoming ambiance, making it worth a visit for anyone seeking quality meals and service during their travels.

Rooms
Peppers The Hills Lodge stands out as a haven of comfort and spacious elegance based on guest reviews. The rooms consistently receive praise for being large, nicely appointed, and beautifully maintained. Guests appreciate the modern, clean setup complemented by exceptionally comfortable beds which ensure a restful stay. The environment is described as quiet, allowing guests to unwind and relax in peace. Facilities within the rooms are well-equipped, meeting the needs of families and solo travelers alike. Additionally, the beautiful design of the rooms, including large ensuites and impressive bathrooms, enhances the overall experience. Regular comments highlight the meticulous cleanliness and hygienic standards upheld by the hotel staff, reflecting a high level of care. While the room service menu is noted as limited, guests still find satisfaction in the cozy and charming atmosphere of this recently renovated hotel. Families find the large rooms particularly accommodating, offering ample space and necessary amenities for a comfortable stay. With its immaculate condition and spacious interiors, Peppers The Hills Lodge proves to be an excellent choice for those seeking a tranquil and comfortable retreat.

Beds
Peppers The Hills Lodge has certainly made a strong impression on its guests, particularly when it comes to providing an exceptional sleep experience. The reviews consistently highlight the comfort of the beds and pillows, with many guests noting that they're so comfortable that they've enjoyed some of their best nights of sleep at the hotel. Several guests specifically mentioned the high quality of the mattresses, pillows, and bed linen as contributing to a restful stay.

The beds are described as being of very good quality and many guests found them to be the most comfortable hotel beds they've ever experienced. While there are occasional mentions of beds being slightly too soft or a bit high, these do not overshadow the overwhelmingly positive feedback about the bedding comfort.

In addition to comfortable beds, guests appreciated the spacious rooms and additional amenities such as hot showers with great water pressure. The combination of superb sleep comfort and thoughtful room features ensures a pleasant and relaxing stay for visitors. Whether you're visiting for business or leisure, Peppers The Hills Lodge seems to offer a tranquil oasis conducive to rest and rejuvenation, leaving guests eager to return.

Cleanliness
Nestled in a tranquil and picturesque suburb, Peppers The Hills Lodge boasts a serene atmosphere that promises a peaceful retreat. The overwhelming consensus among guests highlights the hotel's exceptional cleanliness. With rooms described as spotless, immaculate, and ultra-clean, the lodge takes great pride in maintaining high standards of tidiness and hygiene. Alongside its impeccable cleanliness, the hotel offers a cozy and comfortable environment, with many guests praising the plush, comfortable beds and modern amenities that make for a satisfying stay.

The staff at Peppers The Hills Lodge receive high marks for their friendliness and helpfulness, enhancing the overall guest experience. The hotel also impresses with its well-appointed rooms and beautiful surroundings, making it a delightful location for travelers seeking both comfort and aesthetics. In addition, the property's location offers easy access to the city while maintaining a quiet and relaxing ambiance.

While there are minor mentions of cleaning oversights, these instances are rare and appear to be exceptions rather than the norm. Overall, Peppers The Hills Lodge consistently delivers a clean, comfortable, and welcoming experience, making it a highly recommended choice for travelers prioritizing a tidy and serene lodging environment.

Staff
Peppers The Hills Lodge is a destination where guests frequently praise the exceptional service provided by its staff. From the moment of arrival, visitors are greeted with a warm and friendly welcome at check-in, setting a positive tone for their stay. The hotel team showcases a remarkable level of attentiveness, ensuring guests' needs are met promptly and efficiently. Staff members throughout the hotel, including those in the reception and restaurant, stand out for their genuine friendliness and professionalism.

Visitors recount how the bar staff have been exceptional, while restaurant staff receive accolades for their efficiency and delight in service. It's noted that every interaction with the staff, whether it involved simple questions or complex requests, was handled with grace and a readiness to assist. This eager-to-please attitude makes every guest feel valued and appreciated.

The staff's ability to accommodate early arrivals from flights further reflect their flexibility and commitment to enhancing the guest experience. Even when faced with minor issues like check-in errors, the team maintains a high standard of helpfulness and courtesy, ensuring any inconvenience is swiftly resolved. Simultaneously professional and friendly, the staff at Peppers The Hills Lodge are recognized as the crown jewel of the hotel experience, leaving guests feeling warm and satisfied.

The genuine care extended by the staff is often highlighted as the standout feature of the hotel, contributing significantly to its high recommendation among visitors. Their friendly demeanor and willingness to go above and beyond create a welcoming atmosphere that aligns perfectly with the beautiful facilities of the hotel.

Wi-Fi
Peppers The Hills Lodge offers an array of facilities that aim to provide convenience and satisfaction for its guests. Among these offerings is free WiFi, which can be seen as valuable for business travelers. Guests have noted that there is sufficient parking space, ensuring a hassle-free stay in terms of vehicle accommodation. The overall quality of service has been acknowledged positively, with good facilities contributing to an agreeable experience. While the WiFi is indeed free and functional, its performance can be variable; some guests appreciated the reliable access, but others found it less dependable for more demanding internet activities such as streaming. Short-term internet access options provide a quick solution, though improvements could enhance the overall digital connectivity experience.

Pool
Peppers The Hills Lodge offers a refreshing retreat with its standout feature: the pool. Guests consistently describe the pool as inviting, picturesque, and well-maintained, with many finding it particularly enjoyable and even "gorgeous at night". The pool area is complemented by lovely shaded outdoor spaces, making it a delightful spot for relaxation. Although some reviews mention minor cleaning needs, the overall impression remains positive. The pool is noted as a highlight of the stay, providing a relaxing oasis complemented by attentive staff and the convenience of on-site facilities such as an excellent restaurant and secure parking with a charging point.

Parking
Peppers The Hills Lodge stands out among accommodations for its commendable parking facilities, which earn high praise from guests. The hotel offers ample free parking, making it easy for travelers to find a spot without hassle. Guests appreciate the added convenience of underground secure parking, which ensures both safety and accessibility. The availability of Tesla charging stations is considered a bonus for electric vehicle owners. Even during inclement weather, the covered parking, which is conveniently located near the lifts, proves advantageous. While a few mention minor difficulties with parking, the general sentiment is overwhelmingly positive, highlighting plenty of space, ease of access, and security. These features, coupled with the pleasant surroundings, enhance the overall experience of staying at Peppers The Hills Lodge.

Family
Peppers The Hills Lodge offers a memorable experience for families looking to enjoy a comfortable and convenient stay. Many guests have praised the hotel’s welcoming atmosphere, perfect for families with young children. The accommodations are spacious, with rooms that can comfortably accommodate families of up to five members. The Hills Lodge Suite is particularly highlighted as ideal for young families, featuring amenities such as a double sofa pull-out.

The hotel’s serene atmosphere, complemented by green spaces, provides a great environment for kids to explore. Families have also appreciated the lovely breakfast and the dedicated kids menu in the restaurant, making meal times easy and enjoyable. The staff at Peppers The Hills Lodge are described as friendly and helpful, enhancing the overall family-friendly vibe.

The location is considered convenient for various needs, whether visiting family or exploring the area. Additionally, guests have remarked on the secure, free parking facilities, which add an element of convenience and peace of mind. The hotel’s amenities, such as its spa services, cater to the needs of all family members, ensuring a complete and satisfying experience.

For those seeking event venues, Peppers The Hills Lodge is commended for its fantastic facilities and outstanding food offerings tailored to family gatherings. With positive aspects highlighted in multiple reviews, it's a hotel that guests are eager to return to and recommend to other families seeking a delightful getaway.

4 Star
Peppers The Hills Lodge offers an experience that aligns with its four-star rating, with many guests praising its excellent facilities and top-notch service. The hotel impresses with its clean and well-presented surroundings, creating a comfortable and classy atmosphere. From check-in to dining, the staff are often highlighted as friendly and attentive, contributing to a flawless service experience. The property's location, conveniently off a busy motorway, offers both accessibility and tranquility, as guests rarely notice the bustle nearby.

Dining at the hotel is generally well-regarded, offering flexibility and quality meals throughout the day. Although there are occasional challenges, such as peak times straining service capacity, the overall dining experience is positive, with good value offerings from the bar.

Guests consistently find the accommodations comfortable, noting that rooms meet or exceed expectations for their price range, though some feel they could be more updated. Peppers The Hills Lodge stands out for its value, combining reasonable pricing with first-class facilities and impeccable cleanliness. This balance of quality amenities and service makes it a distinguished choice for travelers, deserving of its rating and ensuring it remains a favored option for return visits.

Romantic
Peppers The Hills Lodge offers a truly romantic escape for couples seeking a serene and memorable getaway. Nestled in a beautiful setting, not far from the M7, the lodge provides an ideal location for both relaxation and special occasions like weddings. Guests have praised the peaceful atmosphere and the unique charm of the hotel, highlighting its calming and quiet environment, which is perfect for unwinding. The luxurious rooms are consistently described as beautiful, clean, and well-maintained, ensuring a comfortable stay.

The attentive staff at Peppers The Hills Lodge enhance the experience with thoughtful touches, such as sending complimentary champagne to guests' rooms, adding a special flair to romantic visits. The hotel's facilities, including a pool and day spa, provide ample opportunities for leisure and indulgence. The delicious food further complements the experience, making the lodge an excellent choice for dining during the stay.

Many couples have chosen this beautiful hotel for significant life events, using it as a wedding venue, a preparation space, and for their wedding night accommodations. Reviews reflect gratitude for the remarkable hospitality and attention received, which helped make these occasions truly memorable. Overall, Peppers The Hills Lodge emerges as an exceptionally romantic and charming retreat, perfect for guests looking to relax and enjoy time with a loved one.


Yes, Peppers The Hills Lodge has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Peppers The Hills Lodge.

No, Peppers The Hills Lodge doesn't allow dogs.

Yes, parking facilities are available at Peppers The Hills Lodge.

Yes, Peppers The Hills Lodge has a gym.

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