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Eureka Palace Hotel Spa Resort

Cassibile , Strada Spinagallo 50 (Show on Map)

8.2

Very Good

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Summary of reviewsEureka Palace Hotel Spa Resort offers a remarkable experience characterized by its strategic location, impressive facilities and friendly staff. Situated near Syracuse with easy access to Noto and beautiful beaches like Fontane Bianche and Arenella, the hotel's convenient positioning makes it an ideal base for exploring Sicily's attractions. Guests appreciate the serene environment and scenic views, including the picturesque outlook over the Hippodrome from the breakfast room.

The hotel receives praise for its spacious and clean rooms, which are modern, comfortable and well-maintained. Many patrons highlight the large room sizes, cozy beds and beautiful balconies that add a touch of luxury. Daily cleaning services and attention to detail in hygiene further enhance the positive experience. The peaceful ambiance and quiet surroundings ensure a restful stay, although some guests mention issues with acoustic isolation and dated furnishings.

The breakfast offering at the hotel is generally well-received with many guests enjoying the varied and abundant selection, including gluten-free options. The scenic views from the breakfast room enrich the dining experience. However, improvements could be made in terms of service efficiency and consistency. Dinner receives mixed reviews; though the buffet is praised, some find the menu limited and the food quality inconsistent. The evening bar's early closure is also noted as a drawback.

The hotel's spa and wellness center provide a generally pleasant experience with high-quality treatments and well-maintained facilities. Guests enjoy amenities such as the heated pool, hydro massage and the courteous staff. Nonetheless, the spa's small size and occasional disorganization detract from the overall experience. Similarly, the gym is well-equipped and praised by fitness enthusiasts, though an earlier opening time would be beneficial.

Swimming facilities at Eureka Palace are a highlight with both indoor and outdoor pools receiving commendations for cleanliness and beauty. The outdoor pool area is particularly suitable for families, though it can get crowded. Some minor maintenance issues have been mentioned, but overall, the pools contribute significantly to the hotel's appeal.

The exceptional parking availability is a standout feature, providing ample and secure spaces for guests. The hotel's practical yet beautiful grounds offer convenience and peace of mind.

Guests generally laud the staff for their friendliness, attentiveness and professionalism, which greatly contribute to a positive stay. However, some morning staff could improve in terms of empathy and efficiency. WiFi is available throughout the property, though its reliability varies by location.

Overall, while there are areas for improvement, Eureka Palace Hotel Spa Resort delivers a delightful and convenient stay for those exploring Sicily, marked by excellent service, comfortable accommodations and noteworthy amenities.
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Hotel near Golf Courses

While not explicitly a golf hotel, its luxury spa resort status and proximity to Syracuse make it a suitable option for golf lovers looking for a relaxing stay with easy access to golf courses in the area. It offers a high-end experience with amenities that complement a golf trip.

Hotel for Honeymoon

With its excellent spa facilities and friendly staff, this resort offers a relaxing and enjoyable experience. The resort provides a range of services suitable for couples.

Hotel with Spa

The spa includes an indoor pool, sauna, hot tub, steam room, and Turkish bath. It offers body treatments and hydrotherapy. Guests can enjoy seasonal outdoor pools with umbrellas and sun loungers.

Hotel with Swimming Pool

The hotel features a full-service spa and an outdoor pool. The rooms are tastefully decorated, providing a serene atmosphere for relaxation. Guests often highlight the attentive staff and the breathtaking views of the surrounding landscape.

Indoor Pool Outdoor Pool

Business Hotel

This hotel is highly rated by business travelers. It provides a suitable environment for business-related stays.

Hotel with Gym

As a spa resort, this hotel likely features a gym or fitness center as part of its wellness offerings, allowing guests to combine relaxation with physical activity.

Hotel with Tennis Courts

This hotel is listed as having tennis courts. It also features an indoor pool, seasonal outdoor pool, and sun loungers.

4-Star Hotel

Eureka Palace Hotel Spa Resort provides a luxurious experience with its spa facilities and elegant accommodations. The hotel offers a range of amenities and excellent service, making it ideal for a comfortable and high-quality retreat.

Hotel with Outdoor Pool

Known for its exceptional service and upscale facilities, this hotel features a full-service spa and a well-maintained outdoor pool. Fine dining experiences that showcase local Sicilian cuisine are available.

Hotel with Indoor Pool

The indoor pool at this resort is large, clean, and well-maintained, featuring a jacuzzi. Its warm temperature is suitable for children, making it a family-friendly option. It is an integral part of the hotel's full-service spa.

Dog Friendly Hotel

Romantic Hotel

Hotel with Parking

Accessible Hotel

Room Types

Classic Double Room With free Wi-Fi and an LCD TV.

Superior Suite Spacious suite offering a large bedroom, living room and a spa bath. With free Wi-Fi and an LCD TV.

Superior Double Room Large room with a balcony and garden view. With free Wi-Fi and an LCD TV.

Deluxe Double Room Features a balcony overlooking the Ippodromo del Mediterraneo horse racing track. With free Wi-Fi and an LCD TV.

About Eureka Palace Hotel Spa Resort

License: 19089017A209558, IT089017A1XRMZY4XE

Guest Reviews

8.2

Very Good

Location

Nestled conveniently near the city of Syracuse, the Eureka Palace Hotel Spa Resort offers an excellent and strategic location, ideal for exploring various points of interest in Sicily. Positioned between the historic centers of Noto and Syracuse, the hotel is also just a short drive from the beautiful beaches of Fontane Bianche and Arenella. Guests frequently highlighted the proximity to the autostrada, making it easy to reach other renowned destinations like Ortigia, Marzamemi and the Cavagrande Reserve.

This location provides a peaceful retreat away from the hustle and bustle, yet remains within a 15-20 minute drive to Syracuse and its historical treasures. The hotel’s serene and quiet environment makes it perfect for those who travel by car and prefer tranquility, while still being well-connected to the region’s main attractions.

The hotel itself is an impressive structure with beautiful views, notably the breakfast room's scenic outlook over the Hippodrome, which adds a unique touch to the start of the day. Surrounding palm trees and meticulously maintained facilities enhance the overall ambiance, creating an atmosphere of both relaxation and convenience.

Whether visiting for the beaches or historical sites, the Eureka Palace Hotel Spa Resort offers a strategic and convenient base for well-rounded Sicilian explorations.

Breakfast

The breakfast experience at Eureka Palace Hotel Spa Resort appears to be a mixed bag based on guest reviews. Many guests praised the breakfast for being excellent, abundant and varied with a wide range of choices that include both savory and sweet items, fresh products and delicious pastries. The scenic view of the racecourse from the breakfast room adds a unique and pleasant touch to the morning meal.

However, some guests noted that the breakfast service could be disorganized and slow, especially during peak hours. There were occasional complaints about limited choices and poor-quality food. Some guests were dissatisfied with the replenishment of the buffet, finding it poorly stocked with missing items. For a 4-star hotel, certain aspects such as the variety and quality of offerings, along with the efficiency of service, did not always meet expectations.

Despite these drawbacks, there were multiple compliments directed towards the generous and well-assorted nature of the breakfast, indicating that many guests found it satisfactory. The ability to cater to various tastes and dietary preferences, including gluten-free options, was appreciated. Overall, while there is room for improvement, the breakfast experience at Eureka Palace has its highlights that many guests enjoyed.

Dinner

Eureka Palace Hotel Spa Resort offers an impressive breakfast experience with delicious options and a captivating view of the racetrack. Guests have shared mixed reviews regarding dinner at the hotel's restaurant. On the positive side, many have enjoyed satisfactory and delicious meals with the buffet dinner receiving particular praise for its awesome selection and quality.

Despite some highlights in dining options, there are areas needing improvement. Guests have noted that the restaurant can be expensive and the menu is somewhat limited. Service during both lunch and dinner can be slow, leading to longer waits than expected. Some have found the quality of the food to be inconsistent, describing it as mediocre and overpriced at times. The evening bar closing early is another drawback, limiting beverage options.

Nevertheless, the overall dining experience at Eureka Palace is generally pleasant with satisfied visitors appreciating the good quality cuisine and setting. The pizzeria available in the evening is also a convenient option despite its modest menu. For those looking to dine within the hotel, it's important to manage expectations regarding price and promptness of service.

Rooms

Eureka Palace Hotel Spa Resort offers an impressive array of spacious and clean rooms, ensuring comfort and relaxation for its guests. Many reviews highlight the large room sizes and spacious balconies, providing ample space to settle in. The rooms are noted for being functional, comfortable and modern with particularly cozy and large beds. Cleanliness is consistently praised with rooms being cleaned daily and well-maintained. The hotel's quiet environment contributes to a peaceful stay, although some reviews mention issues with acoustic isolation and dated furnishings.

Guests appreciate the beautiful views from the rooms and balconies, notably overlooking the Syracuse hippodrome and the outdoor pool. The balconies add an extra touch of luxury and provide a tranquil space to unwind. While the rooms generally receive high marks for comfort and spaciousness, some guests pointed out the need for maintenance and upgrades with certain amenities like kettles and newer TVs being absent.

Overall, Eureka Palace excels in providing large, clean and comfortable rooms that ensure a restful retreat. The combination of modern amenities and beautiful views, along with attentive daily cleaning, leaves a positive impression on its guests. However, attention to dated furnishings and acoustic isolation could enhance the experience further.

Beds

Guests have shared mixed feedback on the beds at Eureka Palace Hotel Spa Resort. Many have praised the beds for being very comfortable, spacious and providing excellent sleep quality. The large, clean and comfortable beds, often described as huge, contribute positively to the overall experience with several noting the comfort of both the beds and pillows. However, there are also comments highlighting issues with the mattresses and pillows. Some guests found the beds to be hard and uncomfortable, leading to sleepless nights. While the comfortable beds are frequently mentioned, there are also recurring mentions of uncomfortable and noisy beds. Overall, the bed experience at the hotel appears to be inconsistent with many guests enjoying a good night's sleep, while others found the beds less satisfactory.

Cleanliness

Eureka Palace Hotel Spa Resort generally receives positive remarks regarding its cleanliness. The hotel's rooms are consistently described as clean, spacious and well-decorated, meeting high standards of hygiene. Daily cleaning services ensure that rooms are well-maintained with linens and towels frequently refreshed. Guests frequently mention the cleanliness of the overall hotel structure, praising meticulous attention to detail and sanitized facilities. The friendly cleaning staff further enhance the positive experience.

However, some issues have been noted in the hotel's outdoor areas and specific amenities. Several reviews highlight neglect in the maintenance of external spaces and certain common areas, such as the pool, which has been described as dirty and in need of better upkeep. Instances of rust, mold and moisture spots are evident in parts of the facility, detracting from the otherwise clean and modern interior. Despite these shortcomings, the exceptional indoor cleanliness and kind staff contribute to a generally positive impression of the hotel's hygiene standards.

Staff

The staff at Eureka Palace Hotel Spa Resort have garnered considerable praise from guests, frequently described as friendly, kind, helpful and professional. Many reviewers highlighted the warm and welcoming nature of the employees, often noting their attentiveness and readiness to assist at any moment. Specific staff members received commendations for their exceptional service, particularly in the restaurant, where one Sebastiano was mentioned for his attention and kindness.

Despite the overwhelmingly positive remarks, some reviews mentioned areas for improvement. Certain staff members, especially during the morning shift, were perceived as less empathetic and overwhelmed, occasionally impacting service efficiency. The large size of the hotel sometimes stretched the staff thin, contributing to longer waiting times and less personalized attention in some instances.

Nevertheless, the consistent thread across reviews is the hospitality and dedication of the staff. Guests often found the reception staff particularly professional and responsive and many recommended the hotel for its courteous service. The high level of professionalism and friendliness significantly contributed to the overall pleasant experience at Eureka Palace Hotel Spa Resort.

Wi-Fi

At the Eureka Palace Hotel Spa Resort, guests will find complimentary WiFi available throughout the property. However, the experience with the hotel's WiFi seems to vary. Some guests have reported good WiFi service in certain areas, while others have encountered issues with connectivity, especially in the rooms. The hallways and public spaces would benefit from improved coverage, as many found the connection to be poor or unreliable. Overall, while the WiFi is a convenient free amenity, it may not meet the needs of those requiring a strong and consistent internet connection throughout their stay.

Spa

The Eureka Palace Hotel Spa Resort offers a mixed bag of spa experiences, combining a range of well-received amenities with a few areas needing improvement. On the positive side, the spa stands out for its well-maintained and clean facilities with guests appreciating the opportunity to relax in the beautiful ambience. The wellness center is highlighted for its top-notch services, including excellent massages and a comprehensive wellness path. Guests have particularly enjoyed the heated pool, hydro massage and the courteous, qualified staff who contribute to a welcoming atmosphere.

However, some patrons noted that the spa area is quite small and lacks privacy, which may detract from the overall experience. While certain services, like the candle massage, have been outstanding, others found the spa service poorly organized and confusing with some staff members displaying varying levels of politeness. Some features such as the indoor pool and jacuzzi were occasionally unusable, leading to dissatisfaction among some visitors.

Despite these drawbacks, the spa is included in the room price, making it an affordable option for guests. The breakfast is also noted for its variety and high quality, further enhancing the stay. In summary, while the Eureka Palace Hotel Spa Resort’s wellness center has room for improvement, it continues to offer a generally pleasant and relaxing experience with several standout features.

Gym

Eureka Palace Hotel Spa Resort boasts a well-equipped and well-maintained gym that guests frequently praise. Its extensive range of equipment and the overall setup have been described as excellent, making it a good spot for fitness enthusiasts. The gym is noted for being accessible and always available, ensuring that guests have convenient options for their workout routines alongside other amenities like parking spots and a swimming pool. However, a common suggestion among guests is that the gym could benefit from an earlier opening time, as starting at 10:00 AM is considered too late for some. Despite this, the gym remains a highlight for many visitors, enhancing their overall experience at the resort.

Pool

Eureka Palace Hotel Spa Resort offers an impressive array of swimming facilities that generally receive high praise from guests. The pool area is noted for its beauty and cleanliness, featuring both large indoor and outdoor pools. The indoor pool is spacious and modern with a whirlpool and jacuzzi available, though there are mixed reviews about the temperature, sometimes being too cold.

The outdoor pool is frequently described as large, clean and suitable for children, while still providing a peaceful and relaxing atmosphere for adults. It includes a bar and is highlighted as a significant asset of the hotel, contributing to a memorable stay. Fresh towels are provided daily and the pool area is well-maintained, though some guests mention it can get crowded.

Guests appreciate that the pools are well-equipped and accessible to children, contributing to a family-friendly environment. However, there are some criticisms regarding the hot tub being broken, the outdoor pool needing new sunbeds and the grates around the pool not always being the cleanest. Despite these minor issues, the pools at Eureka Palace remain a highlight, providing a beautiful setting for relaxation and leisure.

Parking

The Eureka Palace Hotel Spa Resort offers an exceptional parking experience for its guests. Visitors appreciate the ample and free parking available, ensuring a hassle-free stay. The hotel features a large, secure parking area with plenty of spaces, making it convenient for all guests. Whether arriving early or late, parking is easily accessible with both indoor and outdoor options readily available. The spacious parking lot on the hotel's beautiful grounds provides a sense of security and ease, making it a standout feature among guests. With loads of parking spots and no need for guards, practicality is combined with peace of mind, enhancing the overall guest experience.

4 Star

Eureka Palace Hotel Spa Resort has received mixed feedback regarding its four-star rating, facilities and services. Several guests have expressed that the hotel feels more like a three-star establishment and that it does not meet the expected standards of a four-star hotel. Specific concerns include unsatisfactory breakfast quality and services not being up to four-star quality. However, some reviews do acknowledge that the hotel features an imposing structure and some feel it is deserving of its four-star status. There is recognition that the hotel provides valid support aligned with four-star expectations, especially for a summer stay. Despite the critiques, there are also strong recommendations indicating positive experiences overall.

Outdoor Pool

The Eureka Palace Hotel Spa Resort features an impressive outdoor pool praised for its beauty, size and suitability for families. Visitors frequently highlight its cleanness and maintenance, describing the pool area as extremely well-maintained and ideal for a relaxing swim. The presence of a kiosk and ample deck chairs by the pool enhances the guest experience, allowing for lounging and convenience.

However, it's noted that the pool isn't always in perfect condition with some remarks about it being dirty at times and having broken loungers and umbrellas. Additionally, the lack of a lifeguard is mentioned, which might be a consideration for some guests.

Despite these issues, the pool remains a highlight for many, especially during the summer and is regarded as a fantastic and wide facility that enhances the overall stay at the hotel.

Indoor Pool

The indoor pool at Eureka Palace Hotel Spa Resort has garnered positive remarks for its impressive size, cleanliness and maintenance. Described as marvelous, very large and nice, the pool creates a welcoming environment for guests. The facility also includes a jacuzzi, adding to its appeal. Families appreciate the warm temperature suitable for children, particularly during the autumn and winter seasons. The pool area is well-stocked and offers a well-maintained wellness experience. However, some guests mentioned that the indoor pool can be very crowded and occasionally cold with certain access times that might restrict use. Despite these minor drawbacks, the overall setting of the pool with its clean and spacious surroundings has made it a noted feature of the resort.

Yes, Eureka Palace Hotel Spa Resort has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

Yes, a spa is available at Eureka Palace Hotel Spa Resort.

Yes, Eureka Palace Hotel Spa Resort welcomes dogs.

Yes, parking facilities are available at Eureka Palace Hotel Spa Resort.

Yes, Eureka Palace Hotel Spa Resort has a gym.

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