Info
Summary of reviewsEureka Palace Hotel Spa Resort offers a remarkable experience characterized by its strategic location, impressive facilities and friendly staff. Situated near Syracuse with easy access to Noto and beautiful beaches like Fontane Bianche and Arenella, the hotel's convenient positioning makes it an ideal base for exploring Sicily's attractions. Guests appreciate the serene environment and scenic views, including the picturesque outlook over the Hippodrome from the breakfast room.
The hotel receives praise for its spacious and clean rooms, which are modern, comfortable and well-maintained. Many patrons highlight the large room sizes, cozy beds and beautiful balconies that add a touch of luxury. Daily cleaning services and attention to detail in hygiene further enhance the positive experience. The peaceful ambiance and quiet surroundings ensure a restful stay, although some guests mention issues with acoustic isolation and dated furnishings.
The breakfast offering at the hotel is generally well-received with many guests enjoying the varied and abundant selection, including gluten-free options. The scenic views from the breakfast room enrich the dining experience. However, improvements could be made in terms of service efficiency and consistency. Dinner receives mixed reviews; though the buffet is praised, some find the menu limited and the food quality inconsistent. The evening bar's early closure is also noted as a drawback.
The hotel's spa and wellness center provide a generally pleasant experience with high-quality treatments and well-maintained facilities. Guests enjoy amenities such as the heated pool, hydro massage and the courteous staff. Nonetheless, the spa's small size and occasional disorganization detract from the overall experience. Similarly, the gym is well-equipped and praised by fitness enthusiasts, though an earlier opening time would be beneficial.
Swimming facilities at Eureka Palace are a highlight with both indoor and outdoor pools receiving commendations for cleanliness and beauty. The outdoor pool area is particularly suitable for families, though it can get crowded. Some minor maintenance issues have been mentioned, but overall, the pools contribute significantly to the hotel's appeal.
The exceptional parking availability is a standout feature, providing ample and secure spaces for guests. The hotel's practical yet beautiful grounds offer convenience and peace of mind.
Guests generally laud the staff for their friendliness, attentiveness and professionalism, which greatly contribute to a positive stay. However, some morning staff could improve in terms of empathy and efficiency. WiFi is available throughout the property, though its reliability varies by location.
Overall, while there are areas for improvement, Eureka Palace Hotel Spa Resort delivers a delightful and convenient stay for those exploring Sicily, marked by excellent service, comfortable accommodations and noteworthy amenities.
Show moreRead review summaries for all categories
Categories
