Eurostars Cascais
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Summary of reviewsEurostars Cascais is widely celebrated for its blend of coastal tranquility and convenient access to local attractions. Set slightly outside the bustling center of Cascais, the hotel offers serene sea views from its soundproofed rooms and balconies, making it an ideal spot for relaxation. Its proximity to notable sites such as Sintra, Guincho Beach, Boca do Inferno and Lisbon adds to its appeal as a base for exploring the broader region. The hotel’s modern infrastructure, excellent facilities like a well-maintained pool and the generous breakfast spread contribute significantly to its high recommendations.
The breakfast offerings at Eurostars Cascais stand out for their extensive variety and quality, catering to diverse dietary needs with fresh and plentiful options. Guests appreciate the friendly and attentive breakfast service, although minor organizational issues and repetitive menu items were noted occasionally. Despite these rare drawbacks, the breakfast experience is generally a highlight.
The dinner experience is hit or miss with some diners praising the quality and taste of certain dishes while others point out the limited menu variety and occasional service inefficiencies. For diversified dining experiences, exploring local eateries in Cascais is recommended.
Rooms at the hotel receive high marks for their modern, stylish design, outstanding cleanliness and breathtaking sea views. Guests enjoy comfortable beds, spacious balconies and well-appointed bathrooms. While some rooms are a bit small and lack sufficient storage for extended stays, the overall room experience is positive. Issues with nearby construction and minor room defects are occasionally mentioned but do not overshadow the overall satisfaction.
Cleanliness is a strong point at Eurostars Cascais with guests frequently commending the impeccable housekeeping. Though a few isolated issues like neglected balconies and moldy spots in bathrooms are mentioned, the hotel’s commitment to maintaining high hygiene standards is evident and well-appreciated.
The staff is another standout feature, consistently praised for their friendliness and helpfulness. Receptionists and housekeeping staff often go the extra mile to ensure a pleasant stay, contributing to a warm and inviting atmosphere that is frequently highlighted by guests.
Internet service at Eurostars Cascais is generally reliable with strong, secure WiFi access. However, some guests report intermittent connectivity issues, particularly in rooms and poolside, which can be inconvenient for business travelers.
The gym facilities leave much to be desired with a limited selection of equipment and frequent maintenance issues. Given its small and under-equipped nature, fitness enthusiasts might find it lacking.
The pool area, in contrast, is well-reviewed for its cleanliness and relaxing ambiance. Sunbeds and complimentary pool towels enhance the outdoor experience, even though some guests note occasional closures or maintenance issues. The pool's size and bar service could use improvements to meet higher expectations.
Parking facilities at Eurostars Cascais are convenient, offering both private and free street parking options. While some hassle is reported due to limited on-site capacity, finding free street parking is generally manageable.
For families, the hotel provides a welcoming environment with spacious rooms, accommodating amenities and friendly staff who often go above and beyond to ensure a pleasant stay. Minor noise issues from adjacent rooms and better maintenance of the family pool area are noted, but these do not significantly detract from the overall positive family-friendly atmosphere.
In summary, Eurostars Cascais excels at offering a relaxing and convenient stay with notable strengths in location, room quality, cleanliness, staff service and breakfast offerings, making it an attractive choice for both leisurely escapes and family vacations.
Categories
The breakfast offerings at Eurostars Cascais stand out for their extensive variety and quality, catering to diverse dietary needs with fresh and plentiful options. Guests appreciate the friendly and attentive breakfast service, although minor organizational issues and repetitive menu items were noted occasionally. Despite these rare drawbacks, the breakfast experience is generally a highlight.
The dinner experience is hit or miss with some diners praising the quality and taste of certain dishes while others point out the limited menu variety and occasional service inefficiencies. For diversified dining experiences, exploring local eateries in Cascais is recommended.
Rooms at the hotel receive high marks for their modern, stylish design, outstanding cleanliness and breathtaking sea views. Guests enjoy comfortable beds, spacious balconies and well-appointed bathrooms. While some rooms are a bit small and lack sufficient storage for extended stays, the overall room experience is positive. Issues with nearby construction and minor room defects are occasionally mentioned but do not overshadow the overall satisfaction.
Cleanliness is a strong point at Eurostars Cascais with guests frequently commending the impeccable housekeeping. Though a few isolated issues like neglected balconies and moldy spots in bathrooms are mentioned, the hotel’s commitment to maintaining high hygiene standards is evident and well-appreciated.
The staff is another standout feature, consistently praised for their friendliness and helpfulness. Receptionists and housekeeping staff often go the extra mile to ensure a pleasant stay, contributing to a warm and inviting atmosphere that is frequently highlighted by guests.
Internet service at Eurostars Cascais is generally reliable with strong, secure WiFi access. However, some guests report intermittent connectivity issues, particularly in rooms and poolside, which can be inconvenient for business travelers.
The gym facilities leave much to be desired with a limited selection of equipment and frequent maintenance issues. Given its small and under-equipped nature, fitness enthusiasts might find it lacking.
The pool area, in contrast, is well-reviewed for its cleanliness and relaxing ambiance. Sunbeds and complimentary pool towels enhance the outdoor experience, even though some guests note occasional closures or maintenance issues. The pool's size and bar service could use improvements to meet higher expectations.
Parking facilities at Eurostars Cascais are convenient, offering both private and free street parking options. While some hassle is reported due to limited on-site capacity, finding free street parking is generally manageable.
For families, the hotel provides a welcoming environment with spacious rooms, accommodating amenities and friendly staff who often go above and beyond to ensure a pleasant stay. Minor noise issues from adjacent rooms and better maintenance of the family pool area are noted, but these do not significantly detract from the overall positive family-friendly atmosphere.
In summary, Eurostars Cascais excels at offering a relaxing and convenient stay with notable strengths in location, room quality, cleanliness, staff service and breakfast offerings, making it an attractive choice for both leisurely escapes and family vacations.
Hotel near Golf Courses
This hotel is conveniently located with good access to both the Oitavos Dunes Golf Course and the Quinta da Marinha Golf Course, making it a suitable option for golfers exploring the Cascais area.
Family Friendly Hotel
This hotel is a popular choice for families. It provides comfortable accommodations and is conveniently located near attractions. The hotel is well-regarded for its overall value and service.
Hotel with Swimming Pool
Provides a comfortable stay with a pool and modern amenities. Its location in Cascais offers easy access to local attractions.
Outdoor Pool
Business Hotel
This hotel has 4 meeting rooms and offers amenities suitable for business travelers. It includes services such as laundry and parking. It also features city views.
Accessible Hotel
This hotel likely offers accessible rooms and facilities, including wheelchair access and adapted bathrooms. It may also have visual and audio alarms for guests with hearing or visual impairments.
Hotel with Gym
This hotel offers gym facilities for guests.
4-Star Hotel
This hotel provides excellent service and modern amenities. It is well-regarded for its convenient location and comfortable rooms. It stands out as a solid choice for a pleasant stay in Cascais.
Hotel with Outdoor Pool
This hotel offers a seasonal outdoor pool with sea views. The pool is open from May 15th to October 1st. There is also a poolside bar.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
About Eurostars Cascais
License: 6850
Guest Reviews
Location
Its proximity to notable sites such as Sintra, Guincho beach, Boca do Inferno and Lisbon makes it an ideal base for exploring the broader region. The hotel's modern infrastructure, coupled with its beautiful sea views and spacious accommodations, enhances the overall guest experience. The soundproofed rooms ensure a peaceful stay and the hotel's excellent facilities, including a nice pool and great breakfast offerings, contribute to its high recommendations. All in all, Eurostars Cascais is celebrated for its perfect blend of quiet coastal charm and convenient access to the vibrant town center and neighboring attractions.
Breakfast
Several reviews emphasize the pleasant ambiance of the breakfast area, complemented by views of the ocean in some cases. The staff's attentiveness and friendliness during breakfast service also receive commendation, enhancing the overall dining experience.
Despite many positive remarks, a few guests pointed out areas needing improvement, such as occasional disorganization, a need for more coffee machines and sometimes not replenishing food items promptly. There are also mentions of the hot food not maintaining an adequate temperature and repetitive menu selections over extended stays. However, these concerns seem to be the exception rather than the norm.
Overall, breakfast at Eurostars Cascais is a highlight for most visitors, contributing significantly to the favorable impressions of their stay. With its abundant choices, quality ingredients and attentive service, it offers a satisfying start to the day for guests.
Dinner
However, there are notable drawbacks that guests frequently mention. One common complaint is the limited variety on the dinner menu, which some find repetitive and in need of improvement. Service issues also persist with reports of slow and unprofessional staff, long waiting times and occasional difficulty in securing a dinner reservation despite the restaurant appearing empty. Moreover, the food quality can be inconsistent with some guests citing experiences with cold, industrialized or poorly prepared meals.
The dinner service at Eurostars Cascais could benefit from increased variety and improved efficiency to match the high points of its well-received dishes. For those planning a stay, it may be worth exploring local dining options in the nearby city center to supplement the hotel’s offerings.
Rooms
Reviewers frequently highlight the exceptional cleanliness and contemporary decor of the rooms, contributing to a fresh and welcoming atmosphere. The spaciousness of the rooms is another positive aspect with guests appreciating the ample space provided, particularly in the junior suites and large rooms. The bathrooms often receive praise for their size and modernity, featuring large showers and quality toiletries.
Despite the overwhelmingly positive feedback, a few reviews mention that some rooms are relatively small and may lack sufficient storage space, making them less ideal for longer stays or for accommodating multiple guests. Additionally, certain guests reported issues such as malfunctioning light fixtures and rusty balcony furniture, though these seem to be isolated incidents.
Guests also favor the hotel's prime location with easy access to walking paths along the Cascais coastline. However, the presence of ongoing construction nearby was noted by some, which could slightly detract from the overall experience.
Overall, Eurostars Cascais stands out with its beautifully designed and comfortable rooms, excellent sea views and a high standard of cleanliness, making it a great choice for travelers looking to enjoy a relaxing stay by the ocean.
Beds
The quality of the bedding receives repeated compliments, suggesting guests appreciate the overall comfort and cleanliness. Specific mentions of king-size and extra-wide double beds note the spaciousness, contributing to restful sleep.
However, some reviewers pointed out issues with firmness with a number of guests finding the beds too hard and uncomfortable. Instances of squeaky or noisy beds were also brought up, detracting from the overall sleep quality. Additionally, there were occasional mentions of the beds being too firm and discomfort from hard mattresses.
While some guests mention the availability of additional pillows enhancing their comfort, others experienced discomfort due to pillows or the lack thereof. Reviews occasionally pointed out beds composed of two single mattresses glued together, causing a noticeable gap that could affect sleep quality.
In conclusion, Eurostars Cascais provides an overall comfortable bed experience, especially appealing to those who enjoy larger, firmer beds. However, potential guests who prefer a softer mattress might encounter some challenges.
Cleanliness
The hotel’s modern decor and well-maintained facilities contributed to an inviting atmosphere and specific areas such as the pool and lobby were noted for their cleanliness and upkeep. Guests appreciated the clean, modern design that offered beautiful ocean views and well-furnished terraces.
However, a few reviews pointed out areas needing improvement, such as occasionally neglected balconies, dirty external facilities and mold issues in some bathrooms. Despite these occasional lapses, the overall response was very positive with guests acknowledging quick resolutions to cleaning concerns and praising the hotel for its high hygiene standards, including regular sanitization practices.
The general consensus indicates that Eurostars Cascais excels in providing a clean and comfortable stay, supported by a professional and diligent housekeeping staff.
Staff
Many guests commend specific employees, recognizing their attentiveness and professionalism. The hospitality at the restaurant also stands out with mentions of exceptional service, particularly from individuals like Nuno, who is remembered for his friendliness and dedication.
Despite some comments on occasional inefficiency or unpreparedness, the overwhelming sentiment is that the staff are courteous, patient and very accommodating. This collective effort from the team contributes to a warm and inviting atmosphere that leaves a lasting impression on visitors.
Overall, Eurostars Cascais boasts a team of employees who are seen as a major asset, offering not only good service but also genuine kindness and attention to guest needs, making stays at the hotel memorable and enjoyable.
Wi-Fi
Gym
Pool
The pool’s temperature is generally appreciated and some guests find it perfect for lap swimming. The poolside ambiance, complete with ambient music at the right volume, adds to the overall relaxation. While the pool bar service has received positive comments from guests, there is room for improvement in terms of availability and staffing, as several reviews mention that the bar was closed or that service was slow.
Some guests note that the pool could be cleaner and that its small size may not meet all expectations. There have been mentions of the pool being closed due to COVID-19 restrictions or maintenance, which has been a source of disappointment for some visitors. Despite these occasional drawbacks, the pool remains a valued feature for many with its well-maintained condition and the scenic views it offers.
Parking
For those preferring covered spaces, underground parking is available, although it comes with an additional cost. It's worth mentioning that some guests encountered limitations with the parking capacity, suggesting that spaces are not always guaranteed and can be somewhat tricky to navigate. Street parking is often pointed out as a convenient alternative when on-site parking reaches full capacity.
Overall, while parking at Eurostars Cascais has its challenges, the range of options and the ease of finding free street parking make it manageable for guests with cars.
Family
The staff at Eurostars Cascais are particularly commendable, known for their friendliness and exceptional service, often going above and beyond to ensure that families have a pleasant stay. This dedication has encouraged many guests to express their intent to return for future family holidays.
Although the hotel is generally quiet and family-oriented, there have been a few instances of noise from adjacent rooms, which slightly detracted from the otherwise serene atmosphere. Additionally, the family pool area could benefit from improved maintenance to better meet the expectations of the guests.
The surrounding area complements the hotel’s offerings with numerous restaurants nearby and ample space for families to explore. The idyllic location further enhances its attractiveness for a family vacation, making Eurostars Cascais a great spot for those traveling with young kids. Despite a minor inconvenience with room service, such as the need for extra pillows and towels, the overall experience remains overwhelmingly positive for families.
4 Star
However, there was a notable sentiment among other guests that the hotel did not fully meet the expected standards of a four-star establishment. Criticisms included a lack of maintenance, insufficient services and missing features like an indoor pool, which some guests felt were essential for a four-star rating. Additionally, there were comments indicating that the hotel's amenities and general quality did not align with the expectations for a four-star hotel, especially in a resort town.
In summary, while 'Eurostars Cascais' has received praise for its comfort and quality, there appears to be a consensus that it falls short in certain areas essential for a true four-star experience.
Business
The overall ambiance of Eurostars Cascais leans towards a corporate, business-friendly environment, which many guests find conducive to their professional requirements. The hotel is described as having a business-friendly atmosphere, further evidenced by the number of business travelers frequenting the property. This vibe is complemented by a helpful staff team and convenient location, both of which enhance the overall experience for business guests.
However, some areas require attention. While the vibe is suitable for business, the hotel is noted to be more sterilized and lacks a warm, inviting atmosphere, particularly in the bar area, which some found too cold and uncomfortable. Moreover, the slow check-in process and occasional poor maintenance could detract from the overall efficiency expected by business travelers.
The WiFi quality has also received mixed feedback. Though some found it adequate for working remotely, others experienced weak signals and frequent connection issues, which could severely impact those relying on a stable internet connection for their work.
Overall, Eurostars Cascais serves as a good venue for business stays with its strategic location, business facilities and general suitability for corporate travelers, despite a few shortcomings that could be improved.
Accessible
However, the hotel falls short in a few key areas. Some aspects of the location are only slightly accessible and certain areas lack the necessary features to accommodate guests with mobility issues. Additionally, the rooms lack specialized facilities to meet accessibility needs, indicating a need for further improvements in this regard. Overall, while the hotel offers a generally accessible experience, guests with specific mobility requirements might encounter some limitations.
Outdoor Pool
Honeymoon
The hotel's private location and friendly staff contribute to its charm as a perfect honeymoon spot. Visitors appreciate the romantic atmosphere and the serene environment, deeming it well-suited for those on a honeymoon. The combination of spectacular views, privileged location and a restful ambiance makes Eurostars Cascais a wonderful place for couples to celebrate their love.
Romantic
The beautifully appointed rooms and suites, particularly on the 5th floor, boast beautiful views and are ideal for couples. The ocean view swimming pool and good bathtubs add to the relaxing stay offered by the hotel. The romantic location and overall romantic ambiance make it a fantastic place to enjoy some quiet, quality time together. However, for those seeking a complete romantic package, some aspects of the room decoration and setup might not meet expectations. Despite this, Eurostars Cascais remains a wonderful choice for a romantic retreat with its breathtaking vistas and serene atmosphere.
Yes, Eurostars Cascais has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Eurostars Cascais.
No, Eurostars Cascais doesn't allow dogs.
No, parking facilities aren't available at Eurostars Cascais.
Yes, Eurostars Cascais has a gym.
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