The Onyx Apartment Hotel by NEWMARK
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Summary of reviewsThe Onyx Apartment Hotel by NEWMARK is highly regarded for its premier location in Cape Town, which offers convenient access to major attractions like the Cape Town International Convention Centre (CTICC) and the V&A Waterfront. The hotel is situated in an upmarket and lively part of the city, making it ideal for both tourists and business travelers. With nearby bus stops and a metro station, exploring Cape Town is made easy and secure, on-site parking adds an extra layer of convenience.
The hotel's breakfast offerings receive considerable praise for their variety, excellent value and efficient service. Guests appreciate the mix of buffet and à la carte options, often describing the breakfast as a standout feature of their stay. Despite occasional mentions of limited options and peak-time crowding, the overall consensus is that the breakfast experience is delightful.
Dining at The Onyx continues to impress, particularly at the on-site Yu restaurant, which specializes in Asian Fusion Tapas. Guests frequently commend the quality and taste of the food, the vibrant atmosphere and the excellent service. The pool and bar area, featuring lovely views of Table Mountain, adds to the hotel's dining allure.
The rooms at The Onyx are lauded for their spaciousness, modern decor and cleanliness. Guests find the apartments well-maintained and equipped with useful amenities such as kitchenettes and quality appliances, making the hotel suitable for extended stays. The friendly and helpful housekeeping staff further enhance the guest experience by maintaining high cleanliness standards.
Guests consistently applaud the hotel's staff for their friendliness, attentiveness and professionalism. Specific staff members are often mentioned for making guests feel welcome and ensuring a comfortable stay, contributing significantly to the hotel's hospitable atmosphere.
Free and reliable wifi throughout the hotel earns positive reviews with guests appreciating the fast and stable connection suitable for both work and streaming services. The hotel's spa receives commendations for its top-notch services and massages, despite some feedback suggesting room for facility improvements.
The gym and pool areas are also well-regarded with the gym offering a range of modern equipment and the pool area providing a relaxing atmosphere and spectacular views, particularly from the rooftop terrace. The heated pool is especially appreciated during colder months, enhancing the hotel's appeal.
Parking facilities at The Onyx are exceptional with secure and ample parking space directly accessible from the building, further adding to the hotel's convenience. Guests also highlight the comfort of the beds, describing them as luxuriously cozy and well-suited for a restful night's sleep.
In summary, The Onyx Apartment Hotel by NEWMARK offers a blend of comfort, convenience and exceptional service, making it a top choice for travelers visiting Cape Town. Modern, spacious accommodations, superior amenities and a prime location ensure a memorable and pleasant stay for guests.
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The hotel's breakfast offerings receive considerable praise for their variety, excellent value and efficient service. Guests appreciate the mix of buffet and à la carte options, often describing the breakfast as a standout feature of their stay. Despite occasional mentions of limited options and peak-time crowding, the overall consensus is that the breakfast experience is delightful.
Dining at The Onyx continues to impress, particularly at the on-site Yu restaurant, which specializes in Asian Fusion Tapas. Guests frequently commend the quality and taste of the food, the vibrant atmosphere and the excellent service. The pool and bar area, featuring lovely views of Table Mountain, adds to the hotel's dining allure.
The rooms at The Onyx are lauded for their spaciousness, modern decor and cleanliness. Guests find the apartments well-maintained and equipped with useful amenities such as kitchenettes and quality appliances, making the hotel suitable for extended stays. The friendly and helpful housekeeping staff further enhance the guest experience by maintaining high cleanliness standards.
Guests consistently applaud the hotel's staff for their friendliness, attentiveness and professionalism. Specific staff members are often mentioned for making guests feel welcome and ensuring a comfortable stay, contributing significantly to the hotel's hospitable atmosphere.
Free and reliable wifi throughout the hotel earns positive reviews with guests appreciating the fast and stable connection suitable for both work and streaming services. The hotel's spa receives commendations for its top-notch services and massages, despite some feedback suggesting room for facility improvements.
The gym and pool areas are also well-regarded with the gym offering a range of modern equipment and the pool area providing a relaxing atmosphere and spectacular views, particularly from the rooftop terrace. The heated pool is especially appreciated during colder months, enhancing the hotel's appeal.
Parking facilities at The Onyx are exceptional with secure and ample parking space directly accessible from the building, further adding to the hotel's convenience. Guests also highlight the comfort of the beds, describing them as luxuriously cozy and well-suited for a restful night's sleep.
In summary, The Onyx Apartment Hotel by NEWMARK offers a blend of comfort, convenience and exceptional service, making it a top choice for travelers visiting Cape Town. Modern, spacious accommodations, superior amenities and a prime location ensure a memorable and pleasant stay for guests.
Hotel with Spa
The Sanctuary Spa Onyx offers a tranquil escape in the heart of the city, set in the Onyx Hotel. The spa features treatment rooms, a heated indoor pool, and a sauna, ideal for a full-day wellness escape.
Hotel with Gym
The Onyx Apartment Hotel by NEWMARK features a fitness center. It is well-equipped for a full workout.
Hotel with Indoor Pool
Located on Heerengracht Street, The Onyx offers an indoor pool. It is close to various city attractions.
Hotel Taking Steps Towards Sustainability
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool Outdoor Pool
Hotel with Parking
Hotel with Outdoor Pool
Guest Reviews
The Onyx Apartment Hotel by NEWMARK boasts an enviable location in Cape Town, making it a favorite among tourists and business travelers alike. Nestled in the heart of the city, it offers guests prime access to many key attractions. Notably, the hotel is incredibly close to the Cape Town International Convention Centre (CTICC), which is within easy walking distance, making it ideal for event attendees.
The Waterfront, another major highlight of the city, is also easily accessible with many reviews mentioning a safe and pleasant 15 to 20-minute walk. The central location puts guests within reach of the historic center, shopping options and various dining establishments. Being close to bus stops and a metro station further adds to the convenience, facilitating easy exploration of Cape Town.
Guests also appreciate the vibrant surroundings of the hotel, situated in an upmarket and central part of the city. With its proximity to attractions like the V&A Waterfront, Table Mountain and several tourist bus routes, the hotel makes sightseeing straightforward and enjoyable. For those with cars, secure parking is available, ensuring safety and peace of mind.
The Onyx apartment's modern and spacious rooms, combined with its superb location, make it an excellent base for both urban exploration and attending business commitments. With essential amenities close by and access to major highways, this hotel is perfect for anyone seeking a blend of comfort, convenience and easy access to Cape Town’s best offerings.
The Onyx Apartment Hotel by NEWMARK offers a breakfast experience that consistently delights its guests. Many reviews highlight a variety of positive aspects, from commendations like outstanding, great and excellent to more specific praises such as delicious, very tasty and rich options. The breakfast at the hotel's MRKT restaurant frequently stands out with multiple guests noting its fantastic value, efficient service and well-managed setting.
Guests appreciate the breakfast's novel experience, combining a buffet with à la carte ordering, which adds a personalized touch. The comprehensive, well-structured and exceptional quality of the breakfast menu often exceed expectations. The inclusion of breakfast in the room rate is commonly praised with several guests describing it as the best they've had on vacation.
However, there are occasional mentions of limited options and a lack of variety, suggesting there may be room for improvement in expanding the menu to better suit all tastes. Additionally, some notes on slow service and crowded breakfast areas indicate logistical issues at peak times.
Overall, guests find the breakfast at The Onyx Apartment Hotel to be a major highlight of their stay, offering a delicious and satisfying start to their day.
The Onyx Apartment Hotel by NEWMARK offers a delightful dining experience for its guests with several standout restaurant options. The on-site Yu restaurant, specializing in Asian Fusion Tapas, consistently receives high praise for its flavorful dishes and excellent service. Reviewers frequently highlight the quality and taste of the food, as well as the vibrant atmosphere.
Diners also enjoy the pool and bar area, which provides a lovely backdrop with views of Table Mountain, perfect for enjoying a delicious meal or refreshing drink. The hotel’s on-site cafe serves up delightful coffee and treats, making it a popular spot among guests.
The breakfast served at the hotel is noted for being unique and offering more than just conventional fare, setting a positive tone for the day. For those looking to dine in their rooms, room service is available and well-regarded for its efficiency.
Although one review mentioned the Asian restaurant as being mediocre, the overwhelmingly positive feedback suggests that the dining experiences at The Onyx Apartment Hotel are generally exceptional with multiple guests highlighting the fantastic management and super service. Overall, whether for a quick dinner, a relaxed lunch or a more formal dining experience, guests find the hotel’s restaurant offerings to be outstanding and varied.
Visitors to The Onyx Apartment Hotel by NEWMARK have consistently praised the hotel's rooms for their spaciousness, modern decor and cleanliness. Guests particularly appreciate the ample size of the apartments, describing them as large, well-maintained and comfortable. The decor is often highlighted as modern and stylish, contributing to a cozy and home-like atmosphere. The rooms are well-equipped, featuring amenities such as kitchenettes and quality appliances, making them convenient for longer stays.
Reviewers also compliment the efficiency of the daily cleaning services, noting that rooms are kept tidy and well-kept. The bathrooms are described as clean with fluffy towels and some rooms offer impressive views of Table Mountain. The hotel’s proximity to the convention center is another positive aspect mentioned by guests.
The ambiance throughout the property is described as calm and beautiful with practical and luxurious furniture adding to the overall appeal. Staff at The Onyx Apartment Hotel are frequently noted for their friendliness and helpfulness, contributing to a pleasant guest experience.
Minor issues such as flickering lights or the occasional oversight in cleaning are mentioned, but these appear to be isolated incidents in an otherwise consistently positive set of reviews. Overall, guests of The Onyx Apartment Hotel by NEWMARK enjoy modern, spacious and comfortable accommodations with excellent amenities and exceptional service.
The Onyx Apartment Hotel by NEWMARK has earned high praise for its beds among guests, making it an ideal choice for travelers prioritizing comfort. The majority of reviews highlight the beds as exceptionally comfortable, often describing them as luxuriously cozy, clean and soft. Guests frequently mentioned that the beds were super comfortable and had a perfect blend of softness and firmness. The high quality of the mattress, linen and pillows also contributed to a superior sleeping experience.
Notable mentions also include the spaciousness of the beds with several guests appreciating the large and king-size options available. The comfort extends beyond the beds to the well-maintained couches and lounges in the rooms, contributing to an overall relaxing stay. A few reviews pointed out the need for some mattress updates, but these comments were rare amidst the overwhelmingly positive feedback.
Additionally, reviews mention the appealing amenities that complement the comfy beds, such as the kitchenette and walk-in rain shower, which enhance the overall apartment experience. Overall, the beds at The Onyx Apartment Hotel by NEWMARK have left a lasting, positive impression on guests, making the establishment a reliable destination for a restful and comfortable stay.
The Onyx Apartment Hotel by NEWMARK has received commendable feedback regarding its cleanliness and maintenance standards. Guests repeatedly highlight the property as very clean with spotless rooms and apartments that are both spacious and comfortable. The hotel's modern and elegant decor adds to the appeal, contributing to the clean and inviting atmosphere.
Daily housekeeping ensures rooms are maintained to a high standard with amenities like clean bathrooms, fresh towels and neat walk-in closets being well-appreciated by visitors. The cleaning team is often praised for their thoroughness and helpful nature, underscoring the hotel's commitment to providing a pristine environment.
In addition to the excellent cleanliness, the hotel's prime location and well-maintained facilities further enhance the guest experience. With a large and guarded parking garage, the property is not only clean but also secure. Despite minor issues, such as occasional lapses in cutlery cleanliness, the overall consensus from guests is that The Onyx Apartment Hotel by NEWMARK is a top choice for those seeking modern, clean and comfortable accommodations.
The Onyx Apartment Hotel by NEWMARK features an exemplary staff characterized by their friendliness, attentiveness and professionalism. Guests frequently highlight the accommodation and helpful nature of the staff, from the front desk to the housekeepers. Notable mentions include Mukhtar, Donald, Simon and Lonwabo, who made specific efforts to ensure guests felt comfortable and safe. The positive demeanor of the staff extends to all levels, including the doorman, bar staff and receptionists, who are praised for providing exceptional customer service and making guests feel at home. Despite a few isolated incidents of less favorable interactions, the consistent feedback reflects a hospitable environment where staff members are eager to assist and maintain a welcoming atmosphere. The hotel's dedication to professional and courteous service significantly enriches the guest experience, making their stay enjoyable and comfortable.
The Onyx Apartment Hotel by NEWMARK boasts a strong and reliable wifi connection, which guests frequently praise. The wifi is fast, stable and accessible throughout the hotel, making it convenient for visitors who need consistent internet access. Many have noted that the wifi speeds are excellent, allowing for smooth use of streaming services such as Netflix and YouTube. The in-room wifi is free and easy to connect to, enhancing the overall guest experience. Despite some isolated issues with slow speeds or connectivity, the general consensus is that the wifi at The Onyx Apartment Hotel meets and often exceeds expectations, adding a significant convenience for guests who rely on it for both work and entertainment.
The spa at The Onyx Apartment Hotel by NEWMARK receives notable praise from guests. Many highlight that the services and massages are top-notch with several guests recommending pampering treatments. Descriptors such as wonderful, lovely and great are commonly used to describe the spa experience. However, there are mentions that the spa could benefit from better facilities and improved cleanliness. Despite these points, the positive reviews dominate, indicating a generally satisfying spa experience for visitors.
The Onyx Apartment Hotel by NEWMARK offers a well-equipped gym that receives high marks from guests for its range of modern equipment and quality facilities. The gym is part of the hotel's comprehensive services, which also include a pool, spa and lounge, making it a convenient choice for travelers looking for both hotel services and the comfort of a flat. Although a few guests found the gym to be small, the majority appreciated its excellent condition and range of equipment. The hotel's location coupled with amenities like the gym and indoor pool provides a high level of comfort and convenience, making it a favorable option for fitness-minded guests. The secure and modern environment further enhances the appeal of the gym at The Onyx Apartment Hotel.
The Onyx Apartment Hotel by NEWMARK features a well-regarded pool area that guests have described as lovely, well-maintained and efficiently cleaned. The hotel offers both indoor and outdoor pools, including a rooftop and a heated pool, making it suitable for all weather conditions. Guests appreciate the heated pool, especially during colder months, noting it as a perfect setting for families with small children and offering great views from the rooftop terrace. The combination of hotel amenities, such as the gym and spa, alongside the pool area, adds to the overall experience.
However, there are some mixed reviews regarding the pool's temperature with some guests finding the water too cold or the pool's heating inconsistent. Despite this, many guests still enjoyed their time by the pool, mentioning the excellent location and the pleasant rooftop bar nearby. The pool area is lauded for its views and relaxing atmosphere, even if some found the pool on the smaller side or noted occasional cleanliness issues. Overall, the swimming pool area at The Onyx Apartment Hotel provides a significant draw for guests, offering a blend of relaxation and fantastic facilities.
The Onyx Apartment Hotel by NEWMARK offers exceptional parking facilities, ensuring guests enjoy a hassle-free experience. The hotel provides convenient and accessible parking directly from the building, featuring a secure, covered garage. With ample parking space and a spacious basement area, guests never face issues finding a spot. The parking garage, both private and underground, is consistently described as safe and secure with parking available at all times. Notably, parking is complimentary and easily accessible, enhancing the overall convenience for travelers. The comprehensive range of parking options, including free and secure garages, demonstrates the hotel's commitment to providing top-notch amenities for its guests.
The indoor pool at The Onyx Apartment Hotel by NEWMARK receives mixed feedback from guests. Many find the pool area to be lovely, emphasizing the heated feature, especially during certain periods, which adds to the comfort. Some guests highlight the pool as magnificent, particularly in conjunction with the gym. However, it’s noted that the pool is small and lacks sun exposure, a detail that might not appeal to everyone. Despite this, the heated indoor environment generally provides a pleasant experience for many visitors.
Nestled in a prime location with a breathtaking view of Table Mountain, The Onyx Apartment Hotel by NEWMARK sets the stage for an unforgettable romantic experience. From the moment guests arrive, they are enveloped in a romantic atmosphere, making it ideal for couples seeking to celebrate special moments, such as birthdays or honeymoons. The hotel's luxurious and modern accommodations offer beautiful views from the rooms, further enhancing the romantic ambiance.
Management goes above and beyond to make guests feel special, often with thoughtful gestures like a congratulatory bottle of wine for honeymooners or romantic vouchers. The breakfast area offers an ambiance that guests describe as perfect for a romantic start to the day and the hotel's offerings for romantic dinners make every evening memorable.
Guests have consistently praised the hotel for its exceptional service and everything it provides, contributing to a lovely and memorable stay. Whether planning a city trip or a romantic getaway, The Onyx Apartment Hotel proves to be a perfect central location with great value for money, making it a must-book destination for couples.
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Location
The Waterfront, another major highlight of the city, is also easily accessible with many reviews mentioning a safe and pleasant 15 to 20-minute walk. The central location puts guests within reach of the historic center, shopping options and various dining establishments. Being close to bus stops and a metro station further adds to the convenience, facilitating easy exploration of Cape Town.
Guests also appreciate the vibrant surroundings of the hotel, situated in an upmarket and central part of the city. With its proximity to attractions like the V&A Waterfront, Table Mountain and several tourist bus routes, the hotel makes sightseeing straightforward and enjoyable. For those with cars, secure parking is available, ensuring safety and peace of mind.
The Onyx apartment's modern and spacious rooms, combined with its superb location, make it an excellent base for both urban exploration and attending business commitments. With essential amenities close by and access to major highways, this hotel is perfect for anyone seeking a blend of comfort, convenience and easy access to Cape Town’s best offerings.
Breakfast
Guests appreciate the breakfast's novel experience, combining a buffet with à la carte ordering, which adds a personalized touch. The comprehensive, well-structured and exceptional quality of the breakfast menu often exceed expectations. The inclusion of breakfast in the room rate is commonly praised with several guests describing it as the best they've had on vacation.
However, there are occasional mentions of limited options and a lack of variety, suggesting there may be room for improvement in expanding the menu to better suit all tastes. Additionally, some notes on slow service and crowded breakfast areas indicate logistical issues at peak times.
Overall, guests find the breakfast at The Onyx Apartment Hotel to be a major highlight of their stay, offering a delicious and satisfying start to their day.
Dinner
Diners also enjoy the pool and bar area, which provides a lovely backdrop with views of Table Mountain, perfect for enjoying a delicious meal or refreshing drink. The hotel’s on-site cafe serves up delightful coffee and treats, making it a popular spot among guests.
The breakfast served at the hotel is noted for being unique and offering more than just conventional fare, setting a positive tone for the day. For those looking to dine in their rooms, room service is available and well-regarded for its efficiency.
Although one review mentioned the Asian restaurant as being mediocre, the overwhelmingly positive feedback suggests that the dining experiences at The Onyx Apartment Hotel are generally exceptional with multiple guests highlighting the fantastic management and super service. Overall, whether for a quick dinner, a relaxed lunch or a more formal dining experience, guests find the hotel’s restaurant offerings to be outstanding and varied.
Rooms
Reviewers also compliment the efficiency of the daily cleaning services, noting that rooms are kept tidy and well-kept. The bathrooms are described as clean with fluffy towels and some rooms offer impressive views of Table Mountain. The hotel’s proximity to the convention center is another positive aspect mentioned by guests.
The ambiance throughout the property is described as calm and beautiful with practical and luxurious furniture adding to the overall appeal. Staff at The Onyx Apartment Hotel are frequently noted for their friendliness and helpfulness, contributing to a pleasant guest experience.
Minor issues such as flickering lights or the occasional oversight in cleaning are mentioned, but these appear to be isolated incidents in an otherwise consistently positive set of reviews. Overall, guests of The Onyx Apartment Hotel by NEWMARK enjoy modern, spacious and comfortable accommodations with excellent amenities and exceptional service.
Beds
Notable mentions also include the spaciousness of the beds with several guests appreciating the large and king-size options available. The comfort extends beyond the beds to the well-maintained couches and lounges in the rooms, contributing to an overall relaxing stay. A few reviews pointed out the need for some mattress updates, but these comments were rare amidst the overwhelmingly positive feedback.
Additionally, reviews mention the appealing amenities that complement the comfy beds, such as the kitchenette and walk-in rain shower, which enhance the overall apartment experience. Overall, the beds at The Onyx Apartment Hotel by NEWMARK have left a lasting, positive impression on guests, making the establishment a reliable destination for a restful and comfortable stay.
Cleanliness
Daily housekeeping ensures rooms are maintained to a high standard with amenities like clean bathrooms, fresh towels and neat walk-in closets being well-appreciated by visitors. The cleaning team is often praised for their thoroughness and helpful nature, underscoring the hotel's commitment to providing a pristine environment.
In addition to the excellent cleanliness, the hotel's prime location and well-maintained facilities further enhance the guest experience. With a large and guarded parking garage, the property is not only clean but also secure. Despite minor issues, such as occasional lapses in cutlery cleanliness, the overall consensus from guests is that The Onyx Apartment Hotel by NEWMARK is a top choice for those seeking modern, clean and comfortable accommodations.
Staff
Wi-Fi
Spa
Gym
Pool
However, there are some mixed reviews regarding the pool's temperature with some guests finding the water too cold or the pool's heating inconsistent. Despite this, many guests still enjoyed their time by the pool, mentioning the excellent location and the pleasant rooftop bar nearby. The pool area is lauded for its views and relaxing atmosphere, even if some found the pool on the smaller side or noted occasional cleanliness issues. Overall, the swimming pool area at The Onyx Apartment Hotel provides a significant draw for guests, offering a blend of relaxation and fantastic facilities.
Parking
Indoor Pool
Romantic
Management goes above and beyond to make guests feel special, often with thoughtful gestures like a congratulatory bottle of wine for honeymooners or romantic vouchers. The breakfast area offers an ambiance that guests describe as perfect for a romantic start to the day and the hotel's offerings for romantic dinners make every evening memorable.
Guests have consistently praised the hotel for its exceptional service and everything it provides, contributing to a lovely and memorable stay. Whether planning a city trip or a romantic getaway, The Onyx Apartment Hotel proves to be a perfect central location with great value for money, making it a must-book destination for couples.
Yes, The Onyx Apartment Hotel by NEWMARK has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at The Onyx Apartment Hotel by NEWMARK.
No, The Onyx Apartment Hotel by NEWMARK doesn't allow dogs.
Yes, parking facilities are available at The Onyx Apartment Hotel by NEWMARK.
Yes, The Onyx Apartment Hotel by NEWMARK has a gym.
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