The Falstaff in Canterbury

Canterbury 51.28195600, 1.07497800 , 8-10 St Dunstans Street (Show on Map)
8.4
Very Good


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Summary of reviewsNestled in the heart of Canterbury, 'The Falstaff' hotel receives overwhelmingly positive reviews for its prime location and overall experience. Guests appreciate its proximity to key local landmarks such as Canterbury Cathedral, Westgate Gardens and the Marlowe Theatre, making it convenient for exploring the charming cobbled streets, local restaurants and shops. Despite being central, it offers a peaceful retreat with the added advantage of private parking and excellent public transport links.

Breakfast at The Falstaff is frequently highlighted for its high quality and variety with many guests praising the traditional English breakfast and healthier options like avocado toast and porridge. The attentive and friendly breakfast service contributes to a pleasant dining atmosphere, making it a standout feature for many visitors. However, there are occasional mentions of minor inconsistencies with breakfast items.

The hotel's atmosphere is enhanced by its vibrant bar scene, offering a broad selection of drinks. While the absence of a full dining service was noted, the available weekend pizzas and charcuterie plates have been well-received. The bar’s ambiance and attentive staff make it a favored spot for a casual evening out.

The rooms at The Falstaff generally receive positive feedback for their coziness, cleanliness and charming decor. Guests appreciate the spacious junior suites and uniquely decorated rooms featuring four-poster beds or copper roll-top baths. Despite some minor issues such as noise or small sizes in budget-friendly rooms, the overall comfort and stylish furnishings leave a lasting impression.

Cleanliness across the hotel is consistently praised with guests noting spotless conditions, well-presented interiors and comfortable amenities. This high standard of hygiene, coupled with cozy accommodations, significantly contributes to the hotel's appeal.

The hotel's staff consistently receive commendations for their warmth, professionalism and attentiveness, enhancing the guest experience. Their helpful nature and local knowledge are frequently highlighted, contributing to positive interactions throughout the stay.

While the free WiFi receives mixed reviews with several guests experiencing connectivity issues, the overall sentiment towards The Falstaff remains positive. Guests appreciate the convenience of on-site parking, though limited availability and tight spaces posed occasional challenges.

For families, The Falstaff offers a welcoming and convenient option with cozy family rooms and friendly staff, making it suitable for those traveling with children. The hotel's strategic location facilitates easy exploration of Canterbury, adding to its family-friendly appeal.

The surrounding nightlife is bustling with numerous pubs and bars nearby, providing ample options for evening entertainment. However, the lively atmosphere can result in noise, which may be a consideration for those seeking a quieter stay.

Overall, The Falstaff stands out for its prime location, cozy accommodations, excellent breakfast and friendly staff, making it a top choice for visitors looking to experience the best of Canterbury.
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Categories
Hotel for Honeymoon
This traditional 15th-century hotel is located in the heart of Canterbury. It offers a charming and historic setting for a romantic getaway.

Family Friendly Hotel
This hotel offers family-friendly accommodations in the historic city of Canterbury. It provides comfortable rooms and convenient access to local attractions.

Hotel near Nightlife Spots
Situated on St Dunstans Street, a very short walk from Canterbury's High Street and the central area packed with numerous bars, pubs, and nightlife spots. Features a cocktail bar and lounge.

3-Star Hotel
With its central location and historic building, The Falstaff offers a unique and charming experience. Guests enjoy its comfortable rooms and the convenience of being within walking distance of Canterbury's main attractions.

Hotel near Golf Courses

Hotel with Parking

Accessible Hotel

Room Types
Classic Double or Twin Room Spacious well appointed rooms perfect for all occasions. Some rooms include original features such as wooden beams. On request some rooms can be converted to twin bedded rooms.

Cosy Double Room A smaller version of our Traditional rooms, ideal for a one night stay. Some rooms include original features such as wooden beams. This room type cannot accommodate extra beds.

Superior King Room Our superior rooms are larger than our classic rooms featuring luxury superking size beds and a cosy seating area. Some boast four-posters, pretty courtyard terraces or french doors. All bathrooms are equipped with a shower over bath.

Junior Suite The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite has carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as heating. The unit offers 2 beds.

Deluxe Double Room with Bath Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as heating. The unit offers 1 bed.

Guest Reviews
8.4
Very Good
Location
Nestled in the center of Canterbury, 'The Falstaff' hotel is overwhelmingly praised for its prime location. Just a short walk from both Canterbury West train station and the historic pedestrianized city center, the hotel provides convenient access to local landmarks like Canterbury Cathedral, Westgate Gardens and the Marlowe Theatre. Guests find it an excellent base for exploring the charming cobbled streets, local restaurants and shops. Despite its central setting, the hotel also benefits from being relatively quiet, offering a peaceful retreat amidst bustling surroundings. A combination of historic charm and modern decor enhances its appeal, making it a top choice for visitors looking to experience the best of Canterbury. The added advantage of private parking and easy access to public transport further cements its status as an ideal spot for both short visits and extended stays.

Breakfast
At The Falstaff in Canterbury, breakfast reviews are predominantly positive, reflecting a consistently high standard that guests frequently praise. The variety and quality of breakfast options stand out with numerous mentions of the "excellent," "fantastic," and "amazing" breakfast offerings. Guests appreciate both the traditional English breakfast and the healthy options including avocado toast, porridge and fruit. The breakfast service is often described as attentive and friendly, contributing to a pleasant dining experience.

The breakfast room itself is noted for being pleasant, providing a great atmosphere to start the day. There are acknowledgements of unique touches such as mini jam jars, mini croissants and well-presented buffets featuring fresh orange juice and fruits. The aspect of breakfast being cooked to order is particularly appreciated, ensuring freshness and quality and the extensive menus cater to various preferences including vegan and gluten-free options.

However, there are some mixed reviews with a handful of guests mentioning occasional inconsistencies, such as scrambled eggs being dry or certain breakfast items not being up to par. There were also rare instances where service issues arose, including a chef's absence leading to no hot breakfast options on some occasions. Despite these few criticisms, the overall sentiment remains highly favorable with many guests considering the breakfast at The Falstaff a highlight of their stay.

Dinner
The Falstaff in Canterbury offers a vibrant bar scene with a broad selection of cocktails, mocktails and lagers that guests find delightful. Although the hotel doesn't provide a full dining experience, leaving some guests longing for more diverse meal options, the available pizzas and charcuterie plates during weekends receive praise for their taste and value. Some visitors noted the absence of evening meals, especially midweek, as a drawback, but the hotel's close proximity to an array of nearby restaurants mitigates this concern.

Despite the limited food service, the bar's ambiance and attentive staff enhance the overall experience, making it a favorable spot for after-dinner drinks or a casual evening out. The atmosphere in the bar is usually lively, though some found it less bustling at times.

Breakfast experiences were mixed with certain mornings falling short of expectations due to service issues and occasional lack of hot options. However, specific meals like the poached eggs and sourdough and the service of individual staff members, left a positive impression.

Decorated with character and offering cozy accommodations, The Falstaff stands out for its unique features, such as the standalone bathtubs in some rooms. While the absence of a lift and the presence of numerous stairs may present a challenge to some guests, the welcoming environment and the charm of the property continue to attract visitors.

Rooms
The Falstaff in Canterbury offers a variety of room experiences, garnering mostly positive feedback from guests. Many praise the rooms for their cosiness, cleanliness and charming decor, often highlighted with attractive and modern touches. The larger rooms, especially the junior suites, are noted for their spaciousness and comfortable setups, including large bathrooms and luxurious beds. Several guests appreciated the quaint, stylish aesthetic with some rooms boasting unique features such as four-poster beds or copper roll-top baths.

However, not all experiences were ideal. Some rooms, particularly the smaller, more budget-friendly options, were described as cramped and inadequately maintained with issues such as weak window blinds, noise from adjacent pubs or temperature control problems. Maintenance concerns like tired decor and minor repairs also surfaced occasionally.

Additional positives include good lighting, tasteful furnishings and thoughtful amenities such as well-stocked tea/coffee trays and toiletries. The hotel's central location and friendly staff also received high marks.

Despite some minor flaws, many guests found the rooms comfortable and the overall atmosphere delightful, making The Falstaff a generally appealing choice for visitors to Canterbury.

Beds
Nestled in the heart of Canterbury, The Falstaff appears to offer a restful haven for travelers seeking comfort and relaxation. The hotel garners high praise for its incredibly comfortable beds with numerous guests highlighting the luxurious, large and cozy quality of the bedding. From spacious king-size beds to elegant four-poster beds, the hotel’s varied accommodations ensure a delightful sleep experience.

Many reviewers emphasize the supportive and soft nature of the beds, often describing them as super comfy and exceedingly comfortable. The pillows also receive commendations for their softness and fluffiness, enhancing the overall comfort. Cleanliness is another consistent theme with rooms described as spotless and well-maintained, contributing to a comfortable and stylish ambiance.

The rooms themselves are lauded not only for their beds but also for their comfort and coziness. Guests frequently mention the stylish décor, modern amenities and ample space, which together create a pleasant and inviting atmosphere. From the bedding to the room setup, The Falstaff seems to prioritize guest comfort, making it an appealing choice for travel.

Cleanliness
The Falstaff in Canterbury consistently impresses guests with its high standards of cleanliness and comfort. Reviewers frequently highlight the spotless condition of the rooms, noting that they are well decorated, welcoming and comfortable. The communal areas and facilities are also well-kept and hygienic, creating an overall impression of a well-maintained hotel.

Guests appreciate the clean and plump pillows, fresh sheets and the tidiness of the rooms, which are often described as very cozy and comfortable. The bathrooms receive positive feedback for being spotlessly clean, although there are occasional minor remarks about specific areas needing attention.

Despite some rooms being noted as small or having slight noise issues, the thorough daily housekeeping and attention to cleanliness win high praise. The hotel’s attractive building and well-presented interiors enhance the overall experience, making it feel luxurious for the price. Overall, The Falstaff in Canterbury leaves a lasting impression for its excellent cleanliness, friendly staff and comfortable accommodations.

Staff
The guest reviews for 'The Falstaff in Canterbury' highlight the dedicated and friendly nature of the hotel's staff. A recurring theme is the warm welcome and helpful attitude offered by personnel throughout the premises. Many reviews emphasize the exceptional professionalism and efficiency of the employees with several commendations for their attentiveness, politeness and personal touch in service. Notable mentions include the skillful handling of guest requests and issues, a welcoming reception and the knowledgeability of staff regarding the local area.

The breakfast and bar services also garner praise with guests appreciating the friendly demeanor of staff in these areas. Despite occasional mentions of confusion or less engaging interactions, the majority of feedback points to a very positive experience with the staff. Overall, their approachability, readiness to assist and pleasant demeanor significantly contribute to the hotel's appeal.

Wi-Fi
Guests at The Falstaff in Canterbury have varying opinions about the hotel's WiFi service. On the positive side, some guests have found the WiFi "excellent" and "good," with "all services easily accessible," indicating moments of reliable internet connectivity. However, the majority of reviews signal issues, particularly in the rooms. Various guests reported that the "WiFi was poor," the "signal kept dropping," and in several instances, there was "no WiFi in the room" at all. Some described the free WiFi as being ineffective or not working the majority of the time. The consensus implies that while the WiFi works well for some, there is a significant need for improvement, particularly in ensuring a stable and consistent connection throughout the entire hotel.

Parking
The Falstaff in Canterbury offers a variety of parking options that have garnered mixed feedback from guests. On the positive side, the availability of on-site parking is often highlighted as a significant advantage. Guests appreciate the convenience and security of parking directly at the hotel with some mentioning that it is well-located and easy to access. Additionally, finding parking at a nearby public garage is seen as a reasonable alternative when the hotel's parking is full, providing a convenient and affordable solution. The affordability and value of parking, particularly compared to other options in Canterbury, is also noted by some guests with charges generally being deemed reasonable, especially the £12 per night fee.

However, several guests have expressed concerns about the limited number of parking spaces available, making it challenging to secure a spot, especially during busy times. The parking operates on a first-come, first-served basis, which can result in frustration when arriving later in the day. Additionally, the tight and small parking spots have posed difficulties for some guests, leading to a sense of unease when maneuvering larger vehicles.

Some guests have found the process of paying for parking to be disappointing, suggesting that it should be included in the overall room cost rather than being an additional charge. Confusion about the parking instructions and the additional fees has also been mentioned, which could benefit from clearer communication from the hotel.

In summary, while The Falstaff in Canterbury offers the convenience of on-site parking and nearby alternatives, guests should be prepared for limited availability and additional charges. Clearer communication and possibly expanding parking facilities could enhance the overall experience.

Family
The Falstaff in Canterbury presents itself as a welcoming option for families looking to stay in the heart of the city. The hotel offers in-house family rooms that are both cozy and affordable, making it suitable for those traveling with children, including teenagers. Guests highlighted the warm and inviting atmosphere of the hotel, despite comments about it being somewhat cold at times.

Families can expect friendly and helpful staff, adding to the overall positive experience. The hotel features plenty of seating areas, providing comfortable spaces for guests to relax. For those driving, the added benefit of free parking registration is appreciated, contributing to the convenience of the stay.

Located within walking distance of various attractions, The Falstaff is strategically placed for exploring Canterbury. This accessibility makes it a good spot for family outings or a family night out, offering a mix of comfort and practicality. While not a typical family hotel, the general consensus is that it accommodates family needs well, evidenced by many families planning to book again.

Nightlife
The area around The Falstaff in Canterbury is bustling with nightlife, characterized by numerous pubs and a vibrant bar scene. Guests have noted the abundance of options for drinks with many flocking to the local pubs and enjoying cocktails in nearby bars. The nightlife across the busy street includes a variety of street restaurants and some reviewers have mentioned having excellent lunches in the vicinity.

Despite the lively atmosphere, noise is a common theme in the feedback. The hotel is situated near several noisy pubs and guests frequently mentioned the loud music and general commotion from the neighboring bars and café below which often persists until around midnight. The noise from partygoers, live music, karaoke and even celebrations like graduations have been highlighted as contributing factors to the overall noise level in the evenings. Some reviews also mentioned the presence of drunk tourists and local youths adding to the soundtrack of the neighborhood nightlife.

The evening hustle and bustle can be a bit much for those seeking a quieter stay, but for those who relish a night out, the location offers a formidable array of options for a fun night. Despite the noise, several guests found their stay comfortable and enjoyable, making the most of what the surrounding nightlife has to offer.

3 Star
The Falstaff in Canterbury stands out as a charming three-star hotel, boasting an old-world charm as a classic coaching inn with modern conveniences. Despite its age, the hotel is carefully maintained, blending tradition with contemporary comforts and offering a cozy, lovely ambiance. The facilities are highly praised for a three-star establishment with good value for money being a common theme among guests. Exceptional service and genuine English hospitality have contributed to a positive experience, making it a great choice for travelers seeking good value accommodations.

While some guests highlighted issues such as noise and the outdated nature of the property, these were often overshadowed by the overall satisfaction with the hotel's offerings. The gym received particular praise for being fantastic and the on-site hotel bar is described as very lovely. However, certain areas like bathrooms and air conditioning brought discontent to some, needing more attention and improvement.

In summary with its excellent facilities, great service and charming character, The Falstaff in Canterbury meets the expectations of a traditional three-star hotel and provides decent value for money, making it a recommended option for a comfortable and pleasant stay.

Accessible
The Falstaff in Canterbury proves to be a conveniently located hotel with easy access to the city and shops, making it a great choice for guests looking to explore the area. For those requiring special accommodations, the hotel is generally friendly to handicapped guests and offers clean, accessible and accommodating rooms. Wheelchair users will find the rooms spacious and there is the added benefit of a big wet room, which can significantly enhance the comfort of the stay.

However, the hotel presents certain challenges such as unclear direction signs to rooms and no availability of lifts or ramps, which could inconvenience guests with mobility issues. Additionally, older guests and those with physical impairments might find the stairs to the upper floor and the difficulty in moving luggage around particularly troublesome. Guests with difficulty getting in and out of the bath might not be able to use the shower comfortably.

Despite these drawbacks, the main areas of the hotel, including the front reception, are generally accessible and the proximity to city center amenities and parking access adds to the overall convenience for guests. The combination of accessible facilities and the accommodating nature of the hotel staff aids in making the stay more pleasant for all guests.


No, The Falstaff in Canterbury doesn't have any pool.

No, a spa isn't available at The Falstaff in Canterbury.

No, The Falstaff in Canterbury doesn't allow dogs.

Yes, parking facilities are available at The Falstaff in Canterbury.

No, The Falstaff in Canterbury doesn't have a gym.

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