Pilgrims Hotel

Canterbury 51.28056800, 1.07814600 , 18 The Friars (Show on Map)
8.2
Very Good


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Summary of reviewsPilgrims Hotel in Canterbury City Centre is a highly regarded accommodation option, especially praised for its prime location. Situated right across from the Marlowe Theatre and just steps away from the main shopping street, it offers easy access to attractions like Canterbury Cathedral and the railway stations. Despite its central position, the hotel maintains a quiet and cozy atmosphere, enhancing the overall guest experience.

The breakfast at Pilgrims Hotel receives positive feedback for its variety and quality. The continental buffet includes cereals, yogurts, fruits, pastries, juices and meats, described as delicious, generous and ample. The freshness of the ingredients, especially the well-stocked croissants and toast, is frequently highlighted. Although some guests miss the absence of a cooked breakfast, the overall value and quality of the continental offerings are widely appreciated.

While the hotel lacks on-site dining facilities due to ongoing refurbishments, its location compensates with numerous nearby restaurants and pubs. The proximity to a wide array of dining options, including an adjoining Indian restaurant offering a 10% discount, ensures guests have plenty of choices for evening meals.

Rooms at Pilgrims Hotel blend modern comfort with historic charm, featuring clean, spacious and tastefully decorated interiors. Unique designs, excellent cleanliness standards and comfortable beds make for a cozy stay. However, variations in room size and the historic building's quirks, like low ceilings and steep staircases, might not suit everyone.

Cleanliness is a standout feature with guests frequently commending the spotless condition of rooms and public areas. High attention to detail in housekeeping ensures a hygienic environment, contributing significantly to guest comfort.

The staff at Pilgrims Hotel are exceptional, known for their friendliness, helpfulness and efficiency. Individual staff members often receive special mentions for their outstanding service, adding to the hotel's welcoming atmosphere.

Free Wi-Fi at the hotel generally receives good reviews with most guests finding it stable and secure. However, some experience weak or slow connections and mobile reception issues are noted in certain rooms.

The hotel's central location offers easy access to Canterbury's vibrant nightlife, though some guests mention noise from nearby pubs and late-night revelers. Despite the potential for noise, the proximity to lively dining and entertainment options is a significant draw.

Beds are widely praised for their comfort with many guests highlighting the quality of mattresses and pillows. While some find certain beds too small or firm, the overall sentiment is one of satisfaction.

As a three-star establishment, Pilgrims Hotel provides basic yet comfortable accommodations ideal for short stays. The friendly staff and good value for money, including breakfast, make it a convenient choice. Parking can be challenging, but the hotel offers discounted tickets to alleviate this issue.

For honeymooners, Pilgrims Hotel offers a romantic and charming setting. The Oscar Wilde suite stands out for its cozy ambiance, making it an excellent choice for couples celebrating special occasions.

Overall, Pilgrims Hotel excels in location, cleanliness and staff service, making it a top choice for travelers keen to explore Canterbury while enjoying a comfortable and welcoming stay.
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Hotel near Nightlife Spots
Situated centrally in Canterbury, this hotel offers easy walking access to the city's extensive selection of pubs, bars, and nightlife venues concentrated in the city centre.

Cheap Hotel
Situated in Canterbury, the Pilgrims Hotel offers a central location close to the city's attractions. It provides a budget-friendly option for visitors looking to explore Canterbury without spending a lot on accommodation.

3-Star Hotel
This hotel offers a cozy and welcoming atmosphere, perfect for those looking for a personal touch. Its central location makes it easy to explore Canterbury's historical sites and cultural attractions.

Hotel for Honeymoon

Small Hotel

Room Types
Single Room Traditionally decorated room featuring a flat-screen TV with Freeview, free WiFi, and a tea/coffee tray. Also includes an en suite bathroom with free toiletries.

Double Room with Private Bathroom With a king-size bed, a flat-screen TV with Freeview, free WiFi, and a tea/coffee tray. Also includes an en suite bathroom with free toiletries.

Twin Room with Private Bathroom Traditionally decorated room featuring a flat-screen TV with Freeview, free WiFi, and a tea/coffee tray. Also includes an en suite bathroom with free toiletries.

Quadruple Room The Family Room is split into 1 double room and 1 twin room. The room features a flat-screen TV with Freeview, free WiFi, and a tea/coffee tray. It also includes an en suite bathroom with free toiletries. The room rates includes accommodation for up to 2 adults and 2 children.

Superior Double Room With an elegant four-poster bed, a flat-screen TV with Freeview, free WiFi, and a tea/coffee tray. It also includes an en suite bathroom with free toiletries.

Small Double Room Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features a tea and coffee maker, a wardrobe, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 1 bed.

Superior Quadruple Room This suite is a large double room with living room and large bath/shower room. This room also has 2 sofa beds.

Small single with Bath only Providing free toiletries, this single room includes a private bathroom with a bath and a hairdryer. This single room features a tea and coffee maker, a wardrobe, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 1 bed.

Deluxe Double Room The spacious double room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a walk-in shower. This double room features a carpeted floor, heating, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 1 bed.

Guest Reviews
8.2
Very Good
Location
Pilgrims Hotel boasts an enviable location in the heart of Canterbury City Centre, making it ideal for exploring this historic city. Situated right across from the Marlowe Theatre and just steps from the main shopping street, it provides convenient access to a multitude of attractions, restaurants and shops. Guests frequently mention the hotel's proximity to key sites, including Canterbury Cathedral and the railway stations, which are all within a short walking distance. Despite its central position, the hotel is praised for maintaining a quiet and cozy atmosphere, allowing for restful stays. Cleanliness, comfort and friendly staff further enhance the experience, making Pilgrims Hotel a top choice for travelers wanting to immerse themselves in the charm and history of Canterbury.

Breakfast
The breakfast experience at Pilgrims Hotel generally garners positive remarks with many guests appreciating the variety and quality of the continental offerings. Described as "delicious," "generous," and "ample," the breakfast buffet includes a wide range of cereals, yogurts, fruits, pastries, juices and meats that satisfy a broad spectrum of tastes. Visitors often highlight the excellent value for money and the freshness of the ingredients, particularly enjoying the well-stocked buffet with freshly baked croissants and warm toast.

However, there are mixed sentiments regarding the absence of a cooked breakfast option. Some guests express disappointment over the lack of traditional English breakfast items like sausages and bacon, noting that a hot breakfast would significantly enhance their experience. Despite this, the continental breakfast's variety and quality generally meet and sometimes exceed expectations with numerous mentions of the breakfast being one of the best in its category.

The breakfast setting is typically described as pleasant and well-lit, adding to the overall enjoyable dining experience. The service at breakfast receives praise for being friendly and efficient, contributing to an agreeable start to the day for many guests. Overall, while the lack of hot options is a sticking point for some, the continental breakfast at Pilgrims Hotel is widely regarded as fulfilling, varied and of excellent quality.

Dinner
Pilgrims Hotel, nestled conveniently near the Marlowe Theatre in Canterbury, garners mixed reviews when it comes to its dining options. While the hotel's own bar and dining area were undergoing refurbishment, guests were unable to enjoy a traditional dinner on-site. Interestingly, meals were unavailable past midday, leaving visitors to seek alternatives for their evening nourishment.

However, the hotel compensates for this with its strategic location surrounded by an array of dining establishments. Guests seemed pleased with the variety of nearby restaurants and pubs, all within a short stroll, making it easy to find suitable supper options. A particular highlight is Wildwood, just a minute's walk away and an adjoining Indian restaurant that offers patrons a 10% discount on their bills.

Though the absence of an on-site dining option could be a downside, the ambiance of the available bar was noted as quite pleasant and spacious, contributing to a relaxed atmosphere. A 10% discount on drinks adds a touch of value for guests enjoying the hotel's bar amenities. Despite some minor critiques on service during breakfast, the selection was often praised as good and varied.

Overall, while Pilgrims Hotel may fall short on direct dining amenities, its prime location amidst a plethora of nearby eateries ensures that guests won't go hungry.

Rooms
Nestled in a picturesque, historic building, Pilgrims Hotel offers rooms that beautifully blend modern comfort with the charm of the past. Many guests have appreciated the spacious, clean and well-presented rooms, highlighting their comfort and tasteful decor. The hotel boasts unique room designs that reflect the city's historical essence, complete with four-poster beds and quaint, vintage touches.

Several reviewers have noted the excellent cleanliness standards with rooms being kept in pristine condition daily. The comfortable beds and well-equipped rooms, featuring small refrigerators and tea-making facilities, contribute to a cozy and inviting stay. The spacious family and quadruple rooms have particularly impressed larger groups, offering ample space and good bathroom facilities.

However, potential visitors should be aware of some variations in room sizes and comfort levels. While many rooms are spacious and comfortable, others, particularly single or attic rooms, are noted to be quite small and can feel cramped. The low ceilings and sloping floors in certain areas, albeit adding to the historic charm, might not suit everyone, especially taller guests or those seeking more modern amenities.

Guests frequently mentioned the hotel's excellent central location, making it a prime spot for exploring the city. Despite its bustling surroundings, the hotel maintains a quiet, serene atmosphere, allowing for a good night's sleep. However, some rooms can get quite warm, particularly in summer and others are accessed via steep, narrow staircases, which might pose a challenge for those with mobility issues.

Overall, Pilgrims Hotel receives high praises for its beautiful rooms, cleanliness and central location. While there are some minor inconveniences owing to the building's historic nature, the hotel's charm and comfort make it a lovely choice for a stay in the city.

Beds
The beds at Pilgrims Hotel are generally well-regarded for their comfort with numerous guests describing them as comfortable, very comfortable and conducive to a great night's sleep. Many highlighted the quality of the mattresses and pillows, often noting that the beds were super comfy and provided a restful experience.

However, there were some mixed reviews regarding the size and firmness of the beds. A few guests found beds to be small for two people, especially the single beds and some described the mattresses as too hard or firm. A handful of reviews mentioned specific issues like the bed feeling like a rock, being creaky or having springs that could be felt.

Despite these few negative comments, the overall sentiment leans strongly towards comfort and satisfaction with many appreciating the high standards of bedding provided. The quality of the beds appears to significantly contribute to the cozy and comfortable atmosphere of the rooms at Pilgrims Hotel.

Cleanliness
Pilgrims Hotel maintains high standards of cleanliness, consistently receiving positive feedback from guests regarding its spotless condition. Clean rooms and well-maintained public areas are frequently highlighted with specific praise for the cleanliness of bathrooms and the immaculate state of rooms upon arrival. Guests have noted the hotel's impeccable hygiene across various spaces, from bedrooms to common areas.

Many reviews indicate that rooms are not only clean but also comfortable and cozy, contributing to a pleasant stay. Attention to detail in housekeeping is evident with rooms being cleaned daily and cleanliness being a top priority. Beds and bathrooms are often described as spotless and the overall environment is tidy and welcoming.

While the majority of the feedback is overwhelmingly positive, a few negative remarks mention issues such as stained sheets, a dirty bathroom and minor cleanliness oversights like grubby carpets or cobwebs. However, these appear to be exceptions rather than the rule.

Overall, Pilgrims Hotel is celebrated for its high level of cleanliness, providing a hygienic and comfortable environment for guests to enjoy their stay.

Staff
Pilgrims Hotel boasts a reputation for its exceptionally friendly and helpful staff. Guests frequently highlight the warm and welcoming nature of the team with particular praise for their attentiveness and efficiency. The receptionists receive commendations for being informative and approachable, enhancing the overall guest experience. The housekeeping crew also garners positive feedback for their responsiveness and dedication, contributing to a clean and pleasant stay.

Several individual staff members stand out for their remarkable service, such as Betty the receptionist and Simon the manager, who are noted for their professionalism and friendly demeanor. Other standout mentions include a young blonde lady and a staff member named Carina, both recognized for being extremely helpful.

However, there were occasional mentions of inconsistency in the staff's friendliness and a few reports of understaffing, particularly during breakfast and busy periods. Despite these minor issues, the majority of guests emphasize the extraordinary service and the family-like atmosphere created by the staff, making Pilgrims Hotel a welcoming and enjoyable place to stay.

Wi-Fi
At Pilgrims Hotel, guests have expressed varied experiences with the WiFi service. The majority of comments praise the internet as being good, stable and even excellent at times. There's secure and decent WiFi available with many noting that it works well throughout the hotel. Despite these positive reviews, some guests encountered issues, describing the WiFi signal as weak or very slow. A few even mentioned that the WiFi was so poor that they couldn't load webpages.

Interestingly, the positive comments on WiFi often came from those who stayed in areas where the signal was evidently stronger. Conversely, mobile reception within the rooms frequently posed problems with guests unable to make outside calls due to poor mobile signal.

It's important to note that while the WiFi experience at Pilgrims Hotel can be generally reliable and strong, there are occasional weak spots and inconsistencies that potential guests should be aware of.

Nightlife
Located in the heart of the city's bustling nightlife, Pilgrims Hotel offers close proximity to a variety of modern pubs and restaurants that guests find convenient and enjoyable. The location provides plenty of options for evening entertainment and dining, making it ideal for those looking to immerse themselves in the local scene.

However, guests should be prepared for a certain level of noise, especially during weekends and late nights. The area attracts a rowdy and hard-drinking crowd and the noise from partygoers on the streets can be quite prominent. It's common to hear conversations, drunk swearing and general revelry extending into the early hours. Additionally, noises such as bin collection and activity from nearby bars can disrupt sleep.

While some guests managed to find their stay manageable despite the noise, others struggled with the thin walls and noise seeping in from both the street and neighboring rooms. For light sleepers or those seeking a tranquil retreat, this might present a challenge.

Despite the vibrant nightlife, there were remarks about certain aspects of the hotel itself that could improve, such as the limited beer selection at the on-site bar and the general noise insulation of the rooms. Nonetheless, the central location and variety of nearby nightlife options remain a significant attraction for many visitors.

3 Star
Pilgrims Hotel offers basic accommodations that are ideal for short stays and provide good value for money. Located in a pretty good area, the hotel serves as a decent base for a quick visit. Guests have remarked on the hotel's friendly and accommodating staff, which contributes positively to the overall experience. While the hotel is described as basic and a bit run down, it aligns with the expectations for a three-star establishment.

Rooms are small and the bathroom space is quite limited, making it less suitable for extended stays or those requiring more comfort. The water flow in the shower is also limited, which could be a drawback for some travelers. Despite this, the hotel provides sufficient amenities for guests who are simply looking for a place to stay overnight.

One notable advantage is the good value for money, especially considering that breakfast is included in the price. However, parking in the area can be challenging despite the hotel offering discounted parking tickets. Overall, Pilgrims Hotel is adequate for those on a budget and looking for a convenient, short-term stay.

Honeymoon
Pilgrims Hotel offers a prime location for honeymooners, creating a romantic atmosphere perfect for those looking to celebrate their special trip. The hotel features the Oscar Wilde suite, known for its romantic and cozy ambiance and excellent room options highly recommended for couples in love. Guests have praised the romantic and lovely honeymoon experience, enhanced by attentive staff. Despite occasional noise, the overall stay is noted to be enjoyable with good Wi-Fi and a charming view.


No, Pilgrims Hotel doesn't have any pool.

No, a spa isn't available at Pilgrims Hotel.

No, Pilgrims Hotel doesn't allow dogs.

No, parking facilities aren't available at Pilgrims Hotel.

No, Pilgrims Hotel doesn't have a gym.

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