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Summary of reviewsNemea Appart Hotel Cannes Palais is highly regarded for its exceptional location, providing easy access to central Cannes attractions such as the train station, Croisette boulevard, Palais des Festivals and the beaches. Guests appreciate the convenience of shopping areas, bars, restaurants and supermarkets within walking distance, enhancing the overall experience. The availability of secure parking adds further convenience, especially for those traveling by car.
The hotel offers spacious, modern and well-equipped rooms with amenities like kitchenettes and balconies, earning praise for their comfort and functionality. The beds, in particular, are frequently highlighted for their superb comfort and contribute significantly to restful sleep. However, the cleanliness of the rooms and hotel amenities receives mixed reviews with some guests noting issues like stained carpets, mold and poor maintenance.
The breakfast experience is also a mixed aspect. While some guests appreciate the generous and well-presented offerings, others criticize the limited variety, lack of fresh options and the expense relative to its quality. Service issues, such as inattentiveness and items running out quickly, also detract from the overall experience.
The hotel’s staff generally receive positive feedback for their friendliness, helpfulness and professionalism, contributing to a hospitable atmosphere. Nevertheless, inconsistencies in service quality and occasional language barriers are noted.
The Wi-Fi service is another area needing improvement with many guests reporting intermittent or weak connectivity. The indoor heated pool, despite being a well-received amenity, suffers from poor maintenance and cleanliness issues, detracting from the enjoyment of this facility.
The underground parking is appreciated for its convenience and security, although the extra cost is considered high. Despite these mixed elements, the overall convenience and comfort of the hotel’s amenities are recognized.
Although Nemea Appart Hotel Cannes Palais has potential, many guests feel it falls short of its four-star rating, primarily due to issues with cleanliness, service consistency and facilities. With significant improvements in these areas, the hotel could better align with the expectations of its advertised rating.
Overall, while the location and room comfort are major highlights, enhancements in breakfast offerings, cleanliness, Wi-Fi and pool maintenance could further elevate the guest experience at Nemea Appart Hotel Cannes Palais. Show more
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Aparthotel with Parking
This aparthotel offers a private car park, ensuring a safe place to store guests' vehicles. Underground parking is available as an on-demand service, providing convenience and security.
Aparthotel with Indoor Pool
This aparthotel in Cannes offers an indoor heated pool, a significant advantage for guests seeking relaxation and usability even during rainy days or the winter season. The pool is a noticeable highlight for many guests.
Aparthotel for Honeymoon
Dog Friendly Aparthotel
Romantic Aparthotel
Aparthotel with Swimming Pool
Indoor Pool
Aparthotel with Free Wi-Fi
Accessible Aparthotel
4-Star Aparthotel
Room Types
StudioThe studio offers air conditioning, soundproof walls, as well as a private bathroom featuring a bath or a shower and a hairdryer. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The studio features a wardrobe, a safe deposit box, an electric kettle, a carpeted floor and a flat-screen TV with satellite channels. The unit offers 1 bed.
ApartmentThis air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower. The well-fitted kitchenette has a stovetop, a refrigerator, kitchenware and a microwave. The apartment features soundproof walls, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV with satellite channels. The unit has 2 beds.
Executive Double RoomThe double room provides a safe deposit box, a carpeted floor, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room features air conditioning, soundproof walls, a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels. The unit has 1 bed.
Executive Twin RoomThe twin room provides a safe deposit box, a carpeted floor, as well as a private bathroom featuring a bath or a shower and a hairdryer. The twin room offers air conditioning, soundproof walls, a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels. The unit offers 2 beds.
Premium StudioThe well-fitted kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. The studio provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 1 bed.
One-Bedroom Premium ApartmentThis air-conditioned apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower. Meals can be prepared in the kitchenette, which comes with a stovetop, a refrigerator, kitchenware and a microwave. The apartment provides soundproof walls, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV with satellite channels. The unit offers 2 beds.
Guest Reviews
7.6
Good
Location
Nestled in an exceptional location, Nemea Appart Hotel Cannes Palais is a beloved choice for visitors looking to explore the heart of Cannes. Its prime positioning means almost everything can be reached on foot, making it ideal for leisure and convenience. The hotel is a mere 5 minutes' walk from the train station and about 10 minutes from the famed Croisette boulevard, ensuring easy access to the city's key attractions, including the Palais des Festivals and the beaches. Guests appreciate the quiet surroundings despite the centrality, allowing a peaceful retreat after a day of exploration.
The close proximity to shopping areas, bars, restaurants and supermarkets further enhances its appeal, providing all necessities within walking distance. Whether it’s the bustling Rue d'Antibes, the harbor or the promenade, guests find everything they need just a few minutes away. The convenience of secure parking complements the stay, especially for those driving in.
Overall, Nemea Appart Hotel Cannes Palais receives high praise for its unbeatable location, making it a top choice for those keen on experiencing Cannes to its fullest without the hassle of long commutes.
Breakfast
The breakfast experience at Nemea Appart Hotel Cannes Palais appears to be a mixed bag based on guest reviews. On the upside, many guests appreciated the breakfast for being generous, hearty and quite complete. The variety, including fresh bread and options like fresh orange juice and coffee, was well-received by some. Outdoor dining, comfortable seating and the pleasing presentation of the breakfast were also highlighted positively.
However, the breakfast did not consistently meet expectations, especially given the cost. Several guests found it expensive and felt it didn't offer value for money. Common criticisms pointed to the limited selection, lack of fresh fruit, vegetables and minimal hot dishes such as eggs. Some experienced a monotonous menu with industrial cheese and packaged products, leading to a basic and occasionally meager breakfast spread. Issues like broken appliances, missing dishes and unappealing or overcooked items such as scrambled eggs also surfaced in the reviews.
Service quality during breakfast was another area of concern with reports of rude staff and lack of attentiveness. Additionally, several guests mentioned that the breakfast availability did not always align with expectations with certain items running out quickly and the breakfast area not being restocked promptly.
Overall, while some guests found the breakfast satisfactory, improvements in variety, freshness and cost-effectiveness seem necessary to elevate the breakfast experience at Nemea Appart Hotel Cannes Palais.
Rooms
Nemea Appart Hotel Cannes Palais offers spacious and well-equipped rooms, often praised for their modern design and functionality. Many guests have noted the large room sizes, which provide ample space and comfort. The apartments come with useful amenities such as kitchenettes, living rooms and balconies, making them suitable for families and longer stays. The bathrooms are also highlighted for their size and modern fixtures.
The hotel's cleanliness receives mixed feedback; while some rooms are described as impeccably clean and well-maintained, others have issues such as dirty carpets, stained linens or mold. Maintenance problems, like broken furniture and clogged sinks, have also been reported by several guests.
Despite these issues, many guests appreciate the comfort and overall design of the rooms. The beds are frequently mentioned as very comfortable and the rooms are often soundproofed, ensuring a good night's sleep. The location of the hotel is also a significant advantage, being conveniently close to the city center and train station.
In summary, Nemea Appart Hotel Cannes Palais is well-regarded for its spacious, well-equipped and comfortable rooms, although some improvements in cleanliness and maintenance could enhance the overall guest experience.
Beds
At the Nemea Appart Hotel Cannes Palais, one of the standout features frequently praised by guests is the comfort of the beds. Many reviewers highlight how fantastic and comfortable the beds are with some guests stating they have rarely slept so well. Many comments particularly appreciate the spaciousness of the beds, especially those with two box springs and the luxurious, soft bedding that contributes to a restful sleep.
Several reviews suggest that the mattresses and pillows are very comfortable, ensuring top-notch sleep quality. Guests also appreciated the large and king-size options available, providing plenty of space and comfort. There were consistent compliments about the comfort of the mattresses with many guests mentioning the comfortable and clean bedding as a positive aspect of their stay. Additionally, the sofa beds in the apartments were noted to be comfortable, adding to the overall convenience of the accommodation.
However, it’s important to note that not all feedback was universally positive. Some guests found the beds too firm or too soft, expressing discomfort and occasionally leading to poor sleep or back pain. There were a few mentions of issues with the cleanliness and preparation of additional beds, like sofa beds, which suggests occasional inconsistencies.
Despite some varied experiences, the overall sentiment towards the bedding at Nemea Appart Hotel Cannes Palais is largely favorable with many guests emphasizing the comfort and quality of the beds as a highlight of their stay.
Cleanliness
Guest reviews for Nemea Appart Hotel Cannes Palais reveal a mixed experience with cleanliness. Positively, some guests found the rooms to be clean, comfortable and well-equipped. Several reviews mention the establishment and apartments being very clean with spotless and modern rooms that made a good impression. The bedding received positive feedback and some guests appreciated the attentiveness of the staff.
However, the majority of reviews highlight significant issues with cleanliness across the hotel. Common complaints include dirty and stained carpets with specific remarks on unsightly stains and poor maintenance. Guests also reported mold and mildew in the bathrooms and on the ceilings, as well as unpleasant odors. Many encountered dirty or unclean rooms upon arrival, including instances of finding hair, dust, crumbs and other residues from previous occupants. The cleaning service was often deemed inadequate with several guests noting that rooms were not cleaned during their stay unless an additional fee was paid.
The pool and spa areas were noted to be poorly maintained with dirty water and mold and some areas of the hotel, such as hallways and common spaces, were described as not being clean and needing better upkeep. Additionally, some critiques detailed specific maintenance issues like clogged sinks and broken fixtures.
Overall, while some guests experienced clean and pleasant accommodations, many others were disappointed by the subpar standards of cleanliness and maintenance, indicating that the hotel could benefit from significant improvements in these areas.
Staff
At the Nemea Appart Hotel Cannes Palais, the reception team generally earns praise for their friendliness and helpful attitude. Visitors highlight the warm, accommodating and welcoming nature of staff members with specific mentions of professional and engaging individuals like Natalie, Caroline and Jennifer. Many guests report a hospitable and attentive service from the staff, which significantly contributes to the overall positive experience. They particularly appreciate the pleasant reception, quick response to inquiries and courteous demeanor.
However, there are mixed reviews about the consistency of service quality. While some guests find the staff lovely, kind and always ready to assist, others recount instances of rudeness and unprofessional behavior, particularly during peak times or stressful situations. Some staff members struggle with language barriers, occasionally leading to communication issues. There were also reports of understaffing, leaving employees overwhelmed, especially in the breakfast area and during check-in.
Despite these occasional hiccups, the hotel's staff's dedication to providing a pleasant stay shines through in many reviews. The management’s efforts to resolve issues promptly and professionally are also noted. Overall, while the service experience might vary, the friendliness and helpfulness of the majority of the staff remain a strong suit of the Nemea Appart Hotel Cannes Palais.
Wi-Fi
The Wi-Fi experience at Nemea Appart Hotel Cannes Palais has garnered mixed reviews. Some guests have reported reliable and good Wi-Fi connectivity, appreciating its stability during their stay. However, a significant number encountered issues, describing the Wi-Fi as intermittent, weak or completely non-functional at times. For some, the connection was strong enough for basic tasks, but others noted that it was insufficient for streaming or uninterrupted browsing. The inconsistency led certain guests to rely on their own internet connections. Overall, while there are positive mentions, many guests found the Wi-Fi service to be a notable area for improvement.
Pool
The pool at the Nemea Appart Hotel Cannes Palais has garnered a mixed reception from guests, though there are some positive highlights. Many reviews appreciated the presence of an indoor, heated pool, describing it as a fine feature, particularly noting its suitability for children and how enjoyable it was for families. The pool and sauna facilities were often highlighted as nice amenities with some guests finding the pool area beautiful and an enjoyable aspect of their stay.
However, significant concerns were raised regarding the pool's maintenance and usability. Numerous guests reported the pool area as being dark, humid and poorly ventilated with many mentioning cold water despite the pool being advertised as heated. Cleanliness issues were frequently noted with reports of cloudy or dirty water, unpleasant odors and general neglect in the pool area. Some reviews pointed out structural issues such as exposed cables, peeling paint and a malfunctioning access ladder.
Additionally, there were several complaints about the pool being closed unexpectedly due to technical problems or renovations, disappointing guests who had looked forward to using it. The frequency and thoroughness of the cleaning were also problematic with some guests observing debris and mold and others mentioning a strong chlorine smell that made the pool area uncomfortable.
In summary, while the Nemea Appart Hotel Cannes Palais boasts an indoor, heated pool that has the potential to be a pleasant facility, persistent issues with maintenance, cleanliness and water temperature have detracted significantly from the guest experience.
Parking
Guests have found the parking at Nemea Appart Hotel Cannes Palais to be notably convenient and spacious, even for larger vehicles. The underground parking facility is well-integrated with the hotel, providing secure and easy access. The garage is spacious and bright, contributing to a stress-free parking experience. However, multiple reviews pointed out that the parking comes with an extra fee, which has been described as expensive. The standard daily rate is often cited as €25, but there have been instances where prices increased without prior notice, causing some dissatisfaction among guests. Despite the cost, the convenience and security of the on-site parking are frequently highlighted as significant advantages. Additionally, there is ample parking available in the streets nearby, which is free, offering an alternative to the paid hotel parking. While the elevator access from the parking could be improved, the on-site parking facilities are viewed positively overall.
4 Star
The Nemea Appart Hotel Cannes Palais has stirred extensive feedback regarding its advertised four-star rating. Many guests feel that the establishment falls short of four-star standards with specific concerns regarding inadequate facilities and services. Complaints highlight the absence of amenities such as room cleaning and bottled water, which are typically expected in a four-star hotel. Several reviews point out issues like cold pools, lack of bathrobes, slippers and hairdryers, alongside more serious problems like unsatisfactory cleanliness and a lack of hot water.
The breakfast offering receives particular criticism, described as not meeting the expected standards of a four-star hotel. Added costs for services like parking and room cleaning also contribute to the general sentiment of disappointment. Maintenance and overall professionalism received below-par evaluations with many guests stating that the staff's care doesn’t align with four-star expectations.
Despite the efforts or intentions of the hotel, ongoing renovations, sub-par cleanliness and general service gaps lead guests to feel that this hotel does not merit a four-star rating. The recurring theme is that while expectations from a four-star establishment are high, Nemea Appart Hotel Cannes Palais does not currently meet them.
Indoor Pool
The Nemea Appart Hotel Cannes Palais offers a range of amenities with the indoor heated pool being a noticeable highlight for many guests. Providing warmth and usability even during rainy days or the winter season, the pool is a significant advantage. Guests appreciate the convenience of having access to a heated indoor pool, describing it as nice and enjoyable, especially when combined with the hotel's sauna and fitness center.
However, mixed feedback also indicates some drawbacks. Concerns about cleanliness and maintenance frequently arise with mentions of the pool being dirty, neglected and at times unheated. Issues like cloudy water, a damaged ladder and an overall degraded pool area have been reported, suggesting that upkeep could be improved.
Despite these concerns, the hotel's location and additional facilities, such as the sauna and fitness center, contribute to the overall experience. When functional and clean, the indoor heated pool remains an appealing feature for many visitors seeking relaxation and convenience.
Dog Friendly
The Nemea Appart Hotel Cannes Palais offers pet-friendly accommodations for visitors traveling with their furry companions, allowing dogs of certain sizes. Guests appreciate the spaciousness of the junior suites, which are well-suited for two adults and a dog. However, the new pet policies have received mixed feedback. While smaller pets under 5 kg are accommodated easily, larger dogs face stricter regulations and higher fees, which have been perceived as unfriendly and discriminatory by some guests. There are also concerns about cleanliness, as instances of pet hair on carpets and sofas have been reported. Despite the hotel's dog-friendly label, some guests feel that the recent policy changes and additional charges detract from the overall experience. Communication about the pet policy and fees could also be improved, as not all guests were informed about the pet tax prior to arrival.
Yes, Nemea Appart Hotel Cannes Palais has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Nemea Appart Hotel Cannes Palais.
Yes, Nemea Appart Hotel Cannes Palais welcomes dogs.
Yes, parking facilities are available at Nemea Appart Hotel Cannes Palais.
No, Nemea Appart Hotel Cannes Palais doesn't have a gym.