Platinum Suites Resort - Vacation Rentals
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Summary of reviewsPlatinum Suites Resort - Vacation Rentals is widely appreciated for its tranquil and scenic location in Canmore, providing a serene retreat amidst the stunning natural beauty of the mountains and lush forests. Guests value the proximity to downtown Canmore and ease of travel to nearby attractions like Banff and Lake Louise, making it ideal for those looking to explore the region and enjoy outdoor activities.
The resort offers spacious, well-furnished apartments that cater well to groups and families. The accommodations, including units with king and twin beds, are particularly praised for their cleanliness and comfort, featuring well-equipped kitchens, cozy balconies with spectacular views and functional layouts with multiple bathrooms. Despite occasional lapses in attention to detail, such as issues with carpets, towels and kitchen cleanliness, the majority of guests find the units clean and comfortable.
The staff receives mixed reviews but is generally described as accommodating and friendly with good communication before and after check-in. Efficient property management enhances the experience, though some guests express concerns regarding inconsistent availability and responsiveness.
The pool and hot tub are standout features, frequently described as fantastic and relaxing with clean and spacious facilities that are especially enjoyable for kids. The ample and secure underground parking, offering free and convenient access, also contributes to a stress-free stay.
Overall, visitors appreciate the resort's combination of tranquility, spacious and comfortable accommodations and excellent amenities, making Platinum Suites Resort - Vacation Rentals a favored choice for family vacations and group trips.
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The resort offers spacious, well-furnished apartments that cater well to groups and families. The accommodations, including units with king and twin beds, are particularly praised for their cleanliness and comfort, featuring well-equipped kitchens, cozy balconies with spectacular views and functional layouts with multiple bathrooms. Despite occasional lapses in attention to detail, such as issues with carpets, towels and kitchen cleanliness, the majority of guests find the units clean and comfortable.
The staff receives mixed reviews but is generally described as accommodating and friendly with good communication before and after check-in. Efficient property management enhances the experience, though some guests express concerns regarding inconsistent availability and responsiveness.
The pool and hot tub are standout features, frequently described as fantastic and relaxing with clean and spacious facilities that are especially enjoyable for kids. The ample and secure underground parking, offering free and convenient access, also contributes to a stress-free stay.
Overall, visitors appreciate the resort's combination of tranquility, spacious and comfortable accommodations and excellent amenities, making Platinum Suites Resort - Vacation Rentals a favored choice for family vacations and group trips.
Luxury Apartment
Apartment near Ski Resorts
Apartment with Swimming Pool
Heated Pool Indoor Pool
Location of the pool: Indoor and outdoor pool
Is it a pool of special type?
Heated pool
When is the pool open? All year
Show more...Apartment with Free Wi-Fi
Apartment with Parking
4-Star Apartment
Apartment with Indoor Pool
Apartment with Heated Pool
Guest Reviews
Platinum Suites Resort - Vacation Rentals boasts a superb location that resonates well with guests seeking tranquility and natural beauty. The setting is frequently described as quiet, peaceful and serene, nestled among lovely views of the mountains and surrounded by lush forests. Its position in Canmore provides not only a sense of seclusion but also convenient access to local attractions, including close proximity to downtown Canmore and ease of travel to Banff and Lake Louise. The resort's location offers easy access to biking trails and other outdoor activities, making it an ideal spot for nature enthusiasts. Additionally, guests appreciate the quietude and comfort of the rooms, complemented by stunning vistas from private balconies. Despite being somewhat outside the central hustle, the resort remains practical for those looking to explore the broader region, providing a balance between serene retreat and accessibility.
Platinum Suites Resort - Vacation Rentals offers incredibly spacious accommodations that are perfect for groups and families. Guests consistently praise the large, well-furnished apartments that include one-bedroom units with a king bed and another with twin beds. The kitchens are described as well-equipped and ample in size, providing all the necessary cooking appliances.
The apartments are noted for their cleanliness and comfortable lounge areas with many mentioning the inclusion of a cozy balcony offering spectacular views. Suites also feature multiple bathrooms, one for each bedroom, highlighting the practical and kid-friendly nature of the accommodations.
The layout of the rooms receives high marks for its functionality and ease, ensuring a pleasant stay. Guests often highlight the overall luxurious feel of the spacious and well-maintained suites, making them ideal for extended stays or weekend getaways.
With large, comfortable beds and plenty of room to relax, the resort manages to blend coziness with ample space, making it a favorite for group trips and family vacations.
Visitors to Platinum Suites Resort - Vacation Rentals frequently praise the comfort of the beds, using terms such as super comfy, very comfortable and even amazing to describe their sleeping experience. Many guests highlighted the presence of multiple amenities, like the hot tub and pool, which further enhanced their stay. The accommodations were repeatedly mentioned as being of great value, offering fantastic comfort in well-sized suites, often with the added convenience of two full bathrooms. Some reviews mentioned minor issues, but overall, guests seemed to have a pleasant and restful experience, appreciating both the beds and the suite amenities.
The Platinum Suites Resort offers spacious and comfortably set-up apartments that generally receive high praise for their cleanliness. Many guests describe the property, both inside and out, as well-maintained and neat. The resort is noted for its very clean and cozy units with amazing beds and well-stocked kitchens that include most necessities.
However, certain units display attention-to-detail issues with some guests pointing out dirty carpets, stained towels and bedding and dusty areas. Specific complaints include a dirty kitchen table, grime on shower curtains and limited kitchen supplies. Guests also mention cleanliness plummets with occasional dirty dishes and cutlery and actual cleaning services before arrival sometimes falling short. Despite these inconsistencies, the units are often described as generally clean and spacious, contributing to a comfortable stay. While some amenities might need improvement, overall, the majority of guests find the stay satisfactory and the resort's location favorable.
The staff at Platinum Suites Resort - Vacation Rentals has received varying feedback from guests. Many have commended the staff for being very accommodating and friendly with good communication noted both before and after check-in. Property management has been praised for their speedy responses, contributing to an overall positive guest experience. However, there are concerns regarding the inconsistent availability of staff and responsiveness with several reports of no staff presence in the complex and unreturned calls or emails. Some guests encountered rude or unhelpful behavior from certain staff members. Despite these issues, clear advance instructions and good initial customer interactions were appreciated by visitors.
The pool and hot tub at Platinum Suites Resort - Vacation Rentals consistently receive high praise from guests. The facilities are described as super nice, fantastic, exceptional and amazing, making them a welcome retreat for relaxation. Reviewers appreciated the clean and spacious pool area, noting it is great for kids and offers easy access. The outdoor pool and hot tub, in particular, were highlighted as wonderful and very relaxing. Despite a few mentions of temperature issues and maintenance being overkill, the overall consensus is that both the pool and the hot tub provide an excellent experience, adding significant value to the stay.
Guests of the Platinum Suites Resort - Vacation Rentals frequently highlight the ample and secure parking options available. The underground parking is particularly enjoyed, being described as plentiful and a major plus. Visitors appreciate that the parking is free and stress-free, providing a convenient and secure option throughout their stay. Though a few mentioned having to park in a more distant lot occasionally, the majority find the parking setup excellent and a great help during their visit. The overall impression is that the parking facilities support a relaxed and trouble-free experience at this quiet, well-located resort.
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Location
Rooms
The apartments are noted for their cleanliness and comfortable lounge areas with many mentioning the inclusion of a cozy balcony offering spectacular views. Suites also feature multiple bathrooms, one for each bedroom, highlighting the practical and kid-friendly nature of the accommodations.
The layout of the rooms receives high marks for its functionality and ease, ensuring a pleasant stay. Guests often highlight the overall luxurious feel of the spacious and well-maintained suites, making them ideal for extended stays or weekend getaways.
With large, comfortable beds and plenty of room to relax, the resort manages to blend coziness with ample space, making it a favorite for group trips and family vacations.
Beds
Cleanliness
However, certain units display attention-to-detail issues with some guests pointing out dirty carpets, stained towels and bedding and dusty areas. Specific complaints include a dirty kitchen table, grime on shower curtains and limited kitchen supplies. Guests also mention cleanliness plummets with occasional dirty dishes and cutlery and actual cleaning services before arrival sometimes falling short. Despite these inconsistencies, the units are often described as generally clean and spacious, contributing to a comfortable stay. While some amenities might need improvement, overall, the majority of guests find the stay satisfactory and the resort's location favorable.
Staff
Pool
Parking
Yes, Platinum Suites Resort - Vacation Rentals has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Platinum Suites Resort - Vacation Rentals.
No, Platinum Suites Resort - Vacation Rentals doesn't allow dogs.
Yes, parking facilities are available at Platinum Suites Resort - Vacation Rentals.
No, Platinum Suites Resort - Vacation Rentals doesn't have a gym.
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