Mercure Canberra Belconnen
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Summary of reviewsMercure Canberra Belconnen enjoys high praise for its location, offering a convenient base in the heart of Belconnen. Guests appreciate its proximity to Westfield Belconnen, cafes, restaurants and other attractions, making it easy to explore the area on foot or via public transport. The hotel's quiet, safe surroundings also contribute to a pleasant stay.
The rooms are a standout feature, noted for their exceptional cleanliness, modern decor and spaciousness. Bed comfort is often highlighted with guests frequently describing the beds as super comfortable and luxurious. The well-appointed facilities and great views, particularly those overlooking the lake, add to the overall appeal.
Staff service is another high point with guests consistently praising the friendly, helpful and attentive nature of the team. The reception staff, in particular, receive commendations for their courteous and efficient service, contributing to a positive guest experience.
Dining experiences receive mixed reviews. Breakfast is praised for its good variety and quality, though some guests find the selections limited and the food temperature inconsistent. The adjacent Labor Club offers a convenient dinner option, though opinions on the quality and atmosphere are varied.
The hotel maintains a high standard of cleanliness across its rooms and facilities, ensuring a hygienic and comfortable environment for guests. The availability of modern amenities, including free Wi-Fi and a well-equipped gym, adds to the convenience, though there are some comments about the need for improvements in Wi-Fi speed and stability.
Parking facilities are generally lauded for being secure, easy to access and reasonably priced, contributing to the overall ease of stay. The hotel's family-friendly environment, spacious rooms and thoughtful gestures, such as providing coloring packs for children, make it a favorable choice for family stays.
Mercure Canberra Belconnen meets and often exceeds four-star expectations, offering a luxurious and sophisticated experience at great value. Its modern amenities, excellent service and strategic location make it an attractive option for both leisure and business travelers. While there are areas for improvement, particularly in Wi-Fi connectivity and certain dining aspects, the overall guest sentiment is positive, highlighting a well-rounded and enjoyable stay.
Categories
The rooms are a standout feature, noted for their exceptional cleanliness, modern decor and spaciousness. Bed comfort is often highlighted with guests frequently describing the beds as super comfortable and luxurious. The well-appointed facilities and great views, particularly those overlooking the lake, add to the overall appeal.
Staff service is another high point with guests consistently praising the friendly, helpful and attentive nature of the team. The reception staff, in particular, receive commendations for their courteous and efficient service, contributing to a positive guest experience.
Dining experiences receive mixed reviews. Breakfast is praised for its good variety and quality, though some guests find the selections limited and the food temperature inconsistent. The adjacent Labor Club offers a convenient dinner option, though opinions on the quality and atmosphere are varied.
The hotel maintains a high standard of cleanliness across its rooms and facilities, ensuring a hygienic and comfortable environment for guests. The availability of modern amenities, including free Wi-Fi and a well-equipped gym, adds to the convenience, though there are some comments about the need for improvements in Wi-Fi speed and stability.
Parking facilities are generally lauded for being secure, easy to access and reasonably priced, contributing to the overall ease of stay. The hotel's family-friendly environment, spacious rooms and thoughtful gestures, such as providing coloring packs for children, make it a favorable choice for family stays.
Mercure Canberra Belconnen meets and often exceeds four-star expectations, offering a luxurious and sophisticated experience at great value. Its modern amenities, excellent service and strategic location make it an attractive option for both leisure and business travelers. While there are areas for improvement, particularly in Wi-Fi connectivity and certain dining aspects, the overall guest sentiment is positive, highlighting a well-rounded and enjoyable stay.
Hotel Taking Steps Towards Sustainability
Mercure Canberra Belconnen is highlighted for significantly reducing its carbon footprint compared to other hotels. It is also listed on EcoHotels.com, indicating a commitment to sustainable practices as part of the Accor Planet 21 program which focuses on various actions hotels can take for more sustainable operations.
Family Friendly Hotel
Offers comfortable accommodations and a convenient location. The hotel adjoins the Canberra Labor Club for dining, providing easy meal options for families. Short drive to family activities.
Cheap Hotel
Mercure Canberra Belconnen is near Belconnen attractions. It is a budget-friendly hotel.
Hotel with Gym
The hotel provides complimentary 24-hour access to a fully-equipped gym located in the basement, accessible with a room key, allowing for flexible workout times.
Hotel with EV Charging Stations
This hotel offers three complimentary Tesla destination chargers located on level 4, exclusively for hotel guests. An additional public charger is also available on level 3.
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
4-Star Hotel
Guest Reviews
Located in the heart of Belconnen, Mercure Canberra Belconnen offers an ideal base for visitors. Its proximity to Westfield Belconnen, cafes and the Labor Club makes it exceptionally convenient for shopping, dining and entertainment. Guests appreciate the short walking distance to various attractions, including restaurants, grocery stores and lake walking tracks, making it easy to explore the area on foot. The hotel’s central location ensures that popular destinations and main attractions in Belconnen and Canberra are easily accessible, either by car or public transport. Additionally, the quiet and safe surroundings contribute to a pleasant and stress-free stay. Overall, the hotel’s strategic and handy location coupled with modern, comfortable rooms and friendly staff has earned high praise from visitors.
The breakfast experience at Mercure Canberra Belconnen garners mixed feedback from guests with a blend of highs and lows. Many visitors praise the breakfast for its quality and value, highlighting a variety of options including cereals, hot dishes, fruit juices, coffee, tea, pastries, yoghurt and more. Some guests particularly enjoyed the breakfasts served at the adjacent Labor Club, describing them as good or very nice. The inclusion of breakfast in the stay also received positive remarks.
However, there are several areas where breakfast seems to fall short. Many guests felt the selections were basic and limited with specific mentions of the hot food often being just warm or even cold. Issues with the coffee machine and a lack of certain desirable items like smashed avocado also contributed to a less satisfactory experience for some. Several visitors remarked that the buffet breakfast was overpriced for the variety and quality offered, resulting in some opting out of it altogether. The breakfast environment at the Labour Club, noted by some as feeling like a typical club atmosphere, did not appeal to everyone.
Despite these downsides, the overall sentiment suggests there is potential for an enjoyable breakfast, particularly when focusing on the more positive elements such as the good variety and friendly service. However, improvements in terms of food quality, variety and price alignment could enhance the breakfast experience and more consistently meet the expectations of all guests.
The Mercure Canberra Belconnen offers a unique dining experience through its close association with the nearby Canberra Labour Club. Guests appreciate the convenience of accessing meals and drinks at the club, which is just a short walk from the hotel. Many reviews highlight the ease and simplicity of having an attached dining option, allowing guests to enjoy their evening meal without having to venture far.
The food at the Labour Club received mixed feedback with some guests enjoying lovely meals and praising the quality of the bistro dinner and service. However, others found the menu to be limited and the meals somewhat processed, indicative of a standard club fare. The atmosphere of the Labor Club, primarily a pokies venue, might not appeal to everyone, but its proximity certainly adds a level of convenience.
For those seeking alternative dining options, there are nearby takeaways and grocery stores available. While the hotel does not offer room service for dinner, the convenience of the adjacent Labour Club provides a practical solution for weary travelers. Overall, the attached dining option is a valued feature for many guests, aligning with the overall comfortable and satisfactory experience of staying at the Mercure Canberra Belconnen.
Mercure Canberra Belconnen offers a highly praised experience when it comes to its rooms. Guests consistently highlight the exceptional cleanliness, noting rooms as spotless, very clean and fresh. The hotel's decor is often described as modern, stylish and beautifully decorated, enhancing the overall appeal of the accommodations.
Comfort is a recurring theme with many guests finding the beds very comfortable and the rooms conducive to relaxation. Spaciousness is another key feature, as reviewers frequently mention the large size of the rooms, making them ideal for both short and extended stays.
The facilities offered within the rooms receive favorable comments with guests appreciating the well-appointed setups, functional amenities and modern features. Views from the rooms, especially those overlooking the lake, add an extra layer of enjoyment to the stay.
Despite the overwhelmingly positive feedback, a few guests noted issues such as rooms being too warm or occasionally not meeting cleanliness expectations. However, these points don't overshadow the general consensus of comfort, cleanliness and modernity.
Overall, Mercure Canberra Belconnen stands out for its clean, spacious and beautifully decorated rooms that offer great views and comfortable amenities, creating a welcoming environment for travelers.
The reviews of the beds at Mercure Canberra Belconnen are overwhelmingly positive with guests frequently describing the beds as comfortable, super comfortable and very comfortable. Many reviews highlighted the luxurious quality of both the beds and the bedding with several guests mentioning the soft and clean sheets. The size of the beds received praise as well with multiple mentions of big or king-size beds fitting families and providing ample space and comfort.
While the majority of the feedback praised the comfort level, a few guests found the mattresses a bit too soft or noted issues with pillow comfort and options. Despite a couple of criticisms about specific beds being uncomfortable or divided and some mentions of cleanliness not being up to standard, the consensus leans heavily towards a positive experience. Guests frequently emphasized that they had an enjoyable stay, attributing a significant part of it to the comfort of the beds. Overall, the beds at Mercure Canberra Belconnen are described as providing a restful and pleasant night's sleep.
The Mercure Canberra Belconnen is highly praised for its exceptional cleanliness with numerous guest reviews highlighting spotless rooms and immaculate facilities. Many guests emphasized the thoroughness of the daily room servicing and appreciated the modern, well-kept spaces. The hotel’s bathrooms are also frequently mentioned for being very clean and nicely appointed.
Visitors consistently describe the rooms as clean, fresh and comfortable with new and modern amenities that enhance their stay. The cleanliness extends beyond the rooms to the entire property, ensuring a pleasant and hygienic environment throughout. The staff’s attention to cleanliness and prompt service contribute to the positive experience, making Mercure Canberra Belconnen a recommended choice for travelers seeking a pristine and comfortable stay.
Mercure Canberra Belconnen clearly places a strong emphasis on delivering exceptional service to its guests, evidenced by overwhelmingly positive feedback regarding its staff. Review after review highlights the friendliness and welcoming attitude of the hotel team. Guests consistently describe the staff as helpful, polite and accommodating, ensuring a pleasant and efficient experience from check-in to check-out. The reception staff, in particular, receive commendations for being warm, courteous and exceptionally attentive.
The hotel's efficient and effective communication enhances the overall quality of service with housekeeping staff noted as thorough and attentive. Guests appreciate the extra gestures, such as providing a coloring pack for children, showing a thoughtful consideration for families.
In sum, the exemplary service provided by the staff at Mercure Canberra Belconnen significantly contributes to a positive guest experience, making it a standout choice for both leisure and business travelers seeking attentive and friendly service.
Guest reviews of the Mercure Canberra Belconnen presented mixed opinions regarding the hotel's Wi-Fi services. Many reviewers appreciated the free Wi-Fi, describing it as good and great value. Some even praised the fast and reliable connectivity throughout their stay. The added convenience of Chromecast was highlighted positively by a few guests. However, numerous reviews pointed out shortcomings, citing issues with slow speeds, instability and frequent disconnections. A notable portion of guests found the Wi-Fi service to be inadequate with some unable to connect at all, indicating a need for significant improvement in this area.
The gym at Mercure Canberra Belconnen receives mixed feedback from guests. Many appreciate that the on-site gym is well-equipped and maintained, providing a convenient 24-7 access which guests find very useful. Some reviews note it is easy to access and guests appreciate the complimentary use of the facilities. However, there are some concerns about the gym’s ventilation with a few guests describing it as very average. Additionally, there were instances where the gym was unavailable or guests had trouble locating it. Overall, the positive aspects highlight the gym's convenience and equipment, but there are areas needing improvement.
Mercure Canberra Belconnen offers a variety of parking options that have been generally well received by guests. The hotel provides ample parking space with secure, on-site facilities that many found easy to access and navigate. For a modest daily fee, typically $10 to $12, visitors can take advantage of secure, undercover parking decks, a feature that contributed to guests feeling safe and at ease. Convenient and easy parking was a recurring highlight with numerous guests praising the effortless car park arrangements and the straightforward entry and exit.
However, a few guests encountered minor inconveniences, such as confusing signage and difficulty locating the reception from the car park. Despite isolated instances of parking issues, the overall sentiment indicates that the hotel’s parking provisions are both practical and accommodating, making it a strong point for the accommodation experience at Mercure Canberra Belconnen.
Mercure Canberra Belconnen is a top choice for families looking for comfort and convenience. The hotel is praised for its family-friendly atmosphere and friendly staff. Many reviews highlight the hotel's suitability for family stays, noting that it provides a comfortable and accommodating environment. The location is particularly convenient for those visiting nearby family members. Guests appreciate the spacious room sizes, which are fantastic for families and the availability of family rooms. Whether it's a family weekend or a longer visit, the hotel seems to cater well to all kinds of families, ensuring a well-serviced and enjoyable experience.
Mercure Canberra Belconnen consistently delivers a great experience with its modern and clean facilities, living up to its well-deserved four-star rating. Guests frequently commend the hotel for its modernity and newness, contributing to an overall luxurious stay. Most reviewers agree that the hotel meets and even exceeds the expectations for a four-star establishment, particularly highlighting its four-star amenities and services.
The hotel’s location next to the Labour Club is another noteworthy feature, adding convenience for its guests. The rooms are well-appointed with four-star facilities, offering satisfaction that matches or even surpasses what one might expect from a hotel of this caliber. Adding to its appeal, many guests feel that the value for money is impressive with room rates being surprisingly lower than anticipated for such quality.
Overall, Mercure Canberra Belconnen provides a reliably good four-star experience, marked by excellent service, modern amenities and great value, making it an attractive option for travelers seeking comfort and sophistication.
Mercure Canberra Belconnen stands out as a solid choice for business travelers. The hotel's facilities are well-suited for business needs with well-equipped meeting rooms and technology available for work tasks. The rooms provide a professional environment, contributing positively to the overall business trip experience. Additionally, the location is convenient for business engagements and travelers appreciated the available parking options. However, some guests experienced issues with the wifi connectivity and had trouble receiving necessary documentation, such as breakfast receipts, via email. Despite these minor setbacks, the hotel is generally considered a convenient and suitable option for business stays.
The Mercure Canberra Belconnen offers an impressive and luxurious experience for its guests. The bathrooms are particularly noteworthy, being described as both clean and fancy with quality toiletries that add an extra touch of indulgence. The rooms are beautifully appointed, reflecting a combination of luxury and comfort and guests can expect plush, comfy beds and pillows. The overall decor of the hotel is consistently highlighted for its beauty and luxurious design. This accommodation clearly prioritizes both elegance and cleanliness, creating a memorable and opulent stay.
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Location
Breakfast
However, there are several areas where breakfast seems to fall short. Many guests felt the selections were basic and limited with specific mentions of the hot food often being just warm or even cold. Issues with the coffee machine and a lack of certain desirable items like smashed avocado also contributed to a less satisfactory experience for some. Several visitors remarked that the buffet breakfast was overpriced for the variety and quality offered, resulting in some opting out of it altogether. The breakfast environment at the Labour Club, noted by some as feeling like a typical club atmosphere, did not appeal to everyone.
Despite these downsides, the overall sentiment suggests there is potential for an enjoyable breakfast, particularly when focusing on the more positive elements such as the good variety and friendly service. However, improvements in terms of food quality, variety and price alignment could enhance the breakfast experience and more consistently meet the expectations of all guests.
Dinner
The food at the Labour Club received mixed feedback with some guests enjoying lovely meals and praising the quality of the bistro dinner and service. However, others found the menu to be limited and the meals somewhat processed, indicative of a standard club fare. The atmosphere of the Labor Club, primarily a pokies venue, might not appeal to everyone, but its proximity certainly adds a level of convenience.
For those seeking alternative dining options, there are nearby takeaways and grocery stores available. While the hotel does not offer room service for dinner, the convenience of the adjacent Labour Club provides a practical solution for weary travelers. Overall, the attached dining option is a valued feature for many guests, aligning with the overall comfortable and satisfactory experience of staying at the Mercure Canberra Belconnen.
Rooms
Comfort is a recurring theme with many guests finding the beds very comfortable and the rooms conducive to relaxation. Spaciousness is another key feature, as reviewers frequently mention the large size of the rooms, making them ideal for both short and extended stays.
The facilities offered within the rooms receive favorable comments with guests appreciating the well-appointed setups, functional amenities and modern features. Views from the rooms, especially those overlooking the lake, add an extra layer of enjoyment to the stay.
Despite the overwhelmingly positive feedback, a few guests noted issues such as rooms being too warm or occasionally not meeting cleanliness expectations. However, these points don't overshadow the general consensus of comfort, cleanliness and modernity.
Overall, Mercure Canberra Belconnen stands out for its clean, spacious and beautifully decorated rooms that offer great views and comfortable amenities, creating a welcoming environment for travelers.
Beds
While the majority of the feedback praised the comfort level, a few guests found the mattresses a bit too soft or noted issues with pillow comfort and options. Despite a couple of criticisms about specific beds being uncomfortable or divided and some mentions of cleanliness not being up to standard, the consensus leans heavily towards a positive experience. Guests frequently emphasized that they had an enjoyable stay, attributing a significant part of it to the comfort of the beds. Overall, the beds at Mercure Canberra Belconnen are described as providing a restful and pleasant night's sleep.
Cleanliness
Visitors consistently describe the rooms as clean, fresh and comfortable with new and modern amenities that enhance their stay. The cleanliness extends beyond the rooms to the entire property, ensuring a pleasant and hygienic environment throughout. The staff’s attention to cleanliness and prompt service contribute to the positive experience, making Mercure Canberra Belconnen a recommended choice for travelers seeking a pristine and comfortable stay.
Staff
The hotel's efficient and effective communication enhances the overall quality of service with housekeeping staff noted as thorough and attentive. Guests appreciate the extra gestures, such as providing a coloring pack for children, showing a thoughtful consideration for families.
In sum, the exemplary service provided by the staff at Mercure Canberra Belconnen significantly contributes to a positive guest experience, making it a standout choice for both leisure and business travelers seeking attentive and friendly service.
Wi-Fi
Gym
Parking
However, a few guests encountered minor inconveniences, such as confusing signage and difficulty locating the reception from the car park. Despite isolated instances of parking issues, the overall sentiment indicates that the hotel’s parking provisions are both practical and accommodating, making it a strong point for the accommodation experience at Mercure Canberra Belconnen.
Family
4 Star
The hotel’s location next to the Labour Club is another noteworthy feature, adding convenience for its guests. The rooms are well-appointed with four-star facilities, offering satisfaction that matches or even surpasses what one might expect from a hotel of this caliber. Adding to its appeal, many guests feel that the value for money is impressive with room rates being surprisingly lower than anticipated for such quality.
Overall, Mercure Canberra Belconnen provides a reliably good four-star experience, marked by excellent service, modern amenities and great value, making it an attractive option for travelers seeking comfort and sophistication.
Business
Luxury
No, Mercure Canberra Belconnen doesn't have any pool.
No, a spa isn't available at Mercure Canberra Belconnen.
No, Mercure Canberra Belconnen doesn't allow dogs.
Yes, parking facilities are available at Mercure Canberra Belconnen.
Yes, Mercure Canberra Belconnen has a gym.
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