Crowne Plaza Canberra by IHG

Canberra -35.28262600, 149.13460700 , 1 Binara Street (Show on Map)
7.9
Good


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Summary of reviewsThe Crowne Plaza Canberra by IHG, is a great choice for those looking for a conveniently located hotel in the heart of the city. Guests love the central location with easy access to local attractions, shops and restaurants. The hotel offers a fantastic breakfast experience with plenty of food to choose from and the restaurant is perfect for dinner. The rooms are clean, comfortable and well-maintained, although some guests found them a bit too small or outdated. The hotel prides itself on having exceptional staff who are friendly, helpful and professional. While some guests had mixed experiences with the hotel's parking, others found it to be convenient and reasonably priced. Families will appreciate the hotel's facilities, making it a great choice for a family getaway. Overall, guests are very happy with their stay at the Crowne Plaza Canberra.
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Hotel Taking Steps Towards Sustainability
Crowne Plaza Canberra has achieved Level 4 in the IHG Green Engage system, indicating a high level of commitment to environmental sustainability. The hotel undertakes large projects to reduce its environmental impact, such as installing energy-efficient appliances and implementing sustainable site management. They also participate in a container deposit scheme that supports a local social enterprise and donate surplus food to OzHarvest.

Family Friendly Hotel
This hotel is centrally located and within walking distance of Canberra's main family attractions. It offers spacious family-friendly accommodation options with views over the city, rooms with two double beds, and the option to add a rollaway bed. A generous breakfast is served daily, and the hotel is near a shopping centre with diverse dining options.

Hotel with Swimming Pool
This hotel provides a swimming pool for guests. The pool facilities contribute to a relaxing stay in a central location.

  Outdoor Pool  


Business Hotel
This hotel provides convenient onsite facilities, including comfortable accommodation rooms, secure undercover parking, free Wi-Fi access, and a 24-hour business center. It has meeting rooms to suit small and mid-sized events and is close to the National Convention Centre, office buildings, shops, and restaurants.

Hotel with Parking
Features an on-site underground car park with valet parking available and two Tesla electric car charging ports. Self-parking is subject to availability and has a 1.9m height restriction.

EV charging stations  


Accessible Hotel
Crowne Plaza Canberra has 5 accessible rooms and provides general accessibility features including tactile indicators in lifts, disabled parking, accessibility ramps, and wheelchair accessibility to the outdoor pool. Ground floor public restrooms are also accessible.

Hotel with Gym
Crowne Plaza Canberra offers complimentary access to a 24/7 fitness facility with free weights, pin-loaded machines, treadmills, and a functional area. The hotel also features a sauna and a seasonal outdoor pool.

Hotel with EV Charging Stations
This hotel provides two Tesla electric car charging ports for guest use. Additionally, a single-phase 32A outlet (7kW) charging bay is available, making a total of three designated charging bays within the hotel carpark.

4-Star Hotel
Located in the heart of Canberra, this hotel offers contemporary rooms and a choice of in-house dining options. Guests have free access to a fitness centre with a sauna and an outdoor pool available between September and April. The hotel is within walking distance to the city's main shopping and entertainment areas.

Hotel with Outdoor Pool
This hotel features a seasonal outdoor pool and a children's pool, complete with sun loungers. The outdoor pool is open in the warmer months and is described as an outdoor heated swimming pool in some sources.

Hotel for Honeymoon

Romantic Hotel

Hotel near Nightlife Spots

Room Types
Standard King Room with City View This modern room features views of the city. Guests can check their email using the WiFi available (additional charges apply) or settle in with movies on your flat-screen TV.

Superior Twin Room This modern room features views of the city. Guests can check their email using the WiFi available (additional charges apply) or settle in with movies on your flat-screen TV.

Premium Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.

Standard Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

King Room with Park View Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.

Twin Room with Two Double Beds with Park View Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.

Premium King Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.

Junior Suite Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.

Twin Room with Two Double Beds - Mobility Accessible Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.

Presidential Suite Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.

Standard King Room with Park View The double room has garden views. The unit has 1 bed.

Premium Twin Room with Two Double Beds The twin room features garden views. The unit offers 3 beds.

Diplomatic King Suite The suite features a coffee machine, a balcony and garden views. The unit offers 1 bed.

Guest Reviews
7.9
Good
Location
The Crowne Plaza Canberra by IHG, has a superb location in the heart of the city, making it the perfect choice for those wanting to explore Canberra's tourist spots, shops and restaurants. The hotel is conveniently located within walking distance to everything, including Floriade, the Canberra Centre and cafes. Guests love the central location with some rooms offering a lovely view over the park. The hotel is also close to ANU and department stores. The convenience and accessibility of the location coupled with friendly staff and good basic amenities make for a great stay.

Breakfast
The Crowne Plaza Canberra by IHG, offers a breakfast experience that is loved by many guests. The extensive buffet breakfast is fantastic with plenty of food to choose from and great options for those who are gluten intolerant or looking for wholesome options. The clear instructions for convention center parking are very useful. The buffet breakfast has choir of food and is awesome with lots of variety and friendly staff on hand. Customers love the excellent breakfast and the fact that it is included in the value for money package. The great coffee available at the hotel's cafe is also a highlight. Although a few customers found the breakfast average and some of the food being old style, the majority of reviews are very positive, praising the quality of the breakfast, including those who had room service breakfast. Teen children are full price for a buffet breakfast, so it is something to be taken into consideration. All in all, Crowne Plaza Canberra offers a wonderful and perfect breakfast experience to its guests.

Dinner
Crowne Plaza Canberra by IHG boasts a restaurant that is perfect for dinner. Guests found the food to be delicious with some describing their steaks as cooked to perfection. While there were a few guests who were disappointed with their dinner experience, overall the restaurant received positive feedback. The service was great and the food and drinks were very nice. However, there were a few guests who mentioned that the time taken for in-house evening meals to arrive could be improved. All in all, guests can expect a good dining experience at Crowne Plaza Canberra.

Rooms
Crowne Plaza Canberra by IHG offers a range of rooms that are perfect for any traveller. Guests can enjoy spacious and comfortable rooms with some rooms providing a nice leafy aspect. The rooms are clean and well-maintained with lovely modern touches that make your stay enjoyable. Though some guests find the rooms a bit too small or outdated, they still have a relaxing atmosphere and are well-appointed with fantastic comfortable beds, large flatscreen TVs and nice and tidy furniture. The bathrooms, however, could use a serious upgrade, but the hotel itself is clean and located in a great spot. Overall, guests can expect a good standard modern hotel with comfortable and clean rooms in a convenient location.

Beds
Guests of the Crowne Plaza Canberra by IHG, have mixed opinions regarding the beds. Some guests have found the beds too soft, while others have praised the beds for being super comfy and fantastic. The hotel offers beds that are queen-sized and doubles with some guests wishing for bigger beds. Some guests have also commented on the pillows with some finding them flat and uncomfortable. Despite these mixed reviews, many guests agree that the bedding is comfortable and provides a good night's sleep. However, some guests have suggested improvements such as better lumbar support and fitted bottom sheets to prevent slipping. Overall, the beds at the Crowne Plaza Canberra have received positive feedback from many guests who have enjoyed a good night's sleep on them.

Cleanliness
Welcome to the Crowne Plaza Canberra by IHG - where comfort and cleanliness come first. The hotel boasts fantastic staff and service with well-organised and impeccably clean facilities. Guests can look forward to modern, clean and comfortable rooms that are both spacious and quiet. While some guests mention that the hotel is looking a little tired and in need of some work, they still commend the hotel for its cleanliness. Reviews consistently mention how clean the rooms are with some guests describing them as "clean and comfortable" and "nice and tidy." Although some guests noted issues with the cleaning of the room or outdated decor, overall guests were pleased with the level of cleanliness and service provided at the Crowne Plaza Canberra.

Staff
The Crowne Plaza Canberra by IHG, prides itself on having exceptional staff who are friendly, helpful and professional. Many guests have praised the great service they received and the front desk employees have received numerous compliments for going above and beyond. The waiters and chefs at breakfast were also noted for being friendly and accommodating. Guests were generally satisfied with the cleanliness of the rooms and the comfort of the beds, but a few wished that they had been given more information. However, the service more than made up for it with many guests describing the staff as amazing, excellent and outstanding. A few employees were singled out for special recognition, including Samantha at the front desk and a Duty Manager in the Redsalt restaurant. The breakfast buffet was a particular highlight for many with plenty of choice and friendly staff on hand. The hotel's location near conference venues and shopping was also appreciated. Overall, guests left feeling very happy with their experience at the Crowne Plaza Canberra.

Parking
Guests at the Crowne Plaza Canberra had mixed experiences with the hotel's parking. Some found the cost of parking to be ridiculous and expensive, while others appreciated the good clear instructions for the convention centre parking and the reasonably priced hotel parking. Some guests were unhappy with having to pay for parking that wasn't included in their reservation and some found the carpark ticket machine to be awful and problematic. However, there were also positive comments about the easy access to disabled carpark, the availability of plenty of parking and the presence of a Tesla charger. It was noted that parking could get crowded, but there was Convention Centre Parking nearby or hotel staff could arrange parking for customers. Overall, while some guests had complaints about the cost and tight spaces of the hotel parking, others found it to be convenient and reasonably priced.

Family
Crowne Plaza Canberra by IHG, is a great place for families to stay while exploring the city. The rooms are comfortable and spacious enough for families of up to five with double beds and fold-out sofas. Kids will love the retro gaming area in the hotel and even their breakfast was a hit with guests. While the hotel is not located close to major attractions, it is within walking distance to restaurants and shops. Some guests noted a bit of noise from neighboring families but overall found the hotel to be great value for money.

4 Star
Welcome to the Crowne Plaza Canberra by IHG, where guests have consistently rated their stay as safe, clean and conveniently located. The majority of reviews range from good to excellent with an average rating of 8 out of 10. The hotel's facilities and services have received very good and great ratings, particularly for its location which is described as superb with easy access to local attractions. Many guests feel at home at the Crowne due to its warm and welcoming atmosphere. Families also appreciate the hotel's facilities, making it a great choice for a family getaway. In conclusion, guests are overall very happy with their stay at the Crowne Plaza Canberra.


Yes, Crowne Plaza Canberra by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Crowne Plaza Canberra by IHG.

No, Crowne Plaza Canberra by IHG doesn't allow dogs.

Yes, parking facilities are available at Crowne Plaza Canberra by IHG.

Yes, Crowne Plaza Canberra by IHG has a gym.

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