Hotel Campos Plaza enjoys favorable reviews largely due to its strategic and convenient location near the Rodoviária Shopping Estrada and the bus station, which offers seamless accessibility for travelers, especially those heading to Rio de Janeiro or other destinations via BR 101. The hotel's placement guarantees ease of travel whether by car or bus, alongside proximity to shopping options, although it is slightly removed from the downtown area with its bars and restaurants. The location facilitates a quiet and peaceful stay, enhancing its appeal.
Guests generally find the breakfast to be satisfactory with the quality of the coffee receiving particular praise. Terms like "simple but delicious" and "fair" frequently emerge in reviews. While there are occasional mentions of limited variety and suggestions for earlier service, most agree that the breakfast is well-organized and provides a decent start to the day.
The rooms at Hotel Campos Plaza are frequently described as clean, comfortable and modern, contributing to a restful experience for most visitors. Positive reviews highlight the good size and hygiene of the rooms, despite occasional noise disturbances and minor maintenance issues. Areas for improvement include better ventilation, lighting and some concerns over thoroughness in cleaning and amenities.
Cleanliness is a standout feature with many guests applauding the meticulous upkeep of both rooms and communal areas. While some noted sporadic issues like sand on the floor or inconsistent shower temperatures, the overall impression is one of a clean and orderly environment, making it a suitable choice for travelers who prioritize hygiene.
The staff at Hotel Campos Plaza consistently garners high praise for their friendliness, attentiveness and professional demeanor. The team, including individuals like Mr. Rodolfo, ensures that guests feel welcome and well-cared for, despite occasional mentions of slow service.
Parking at the hotel receives mixed feedback. While the addition of a new parking area and a secure garage are noted positives, the limited number of spaces is a clear drawback, often leaving guests without parking.
Regarding the beds, experiences are varied. Some guests find the beds comfortable, enhancing their stay, while others report issues with bed hardness, noise, small room sizes and uncomfortable pillows.
In summary, Hotel Campos Plaza excels with its excellent location, clean and modern rooms, friendly staff and satisfactory breakfast. Some minor improvements could enhance the overall guest experience, particularly in areas like parking and room amenities.