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The Lodge at Cliff Castle Casino

Camp Verde , 333 Middle Verde Road (Show on Map)

6.1

Rated

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Lodge at Cliff Castle Casino is a convenient and affordable option for those looking to stay near the casino. The location is praised by guests with a breathtaking view of the mountain and shuttle services available. While there is no complimentary breakfast, guests can enjoy affordable and tasty dining options at the hotel. The rooms are hit or miss with some being clean and spacious while others are outdated and have issues with cleanliness and amenities. The staff is friendly and accommodating, providing great service to guests. The pool area is a highlight, offering a secluded and relaxing environment. Parking is available but can be dark in some spots. The beds are generally comfortable and clean, although some guests had negative experiences. Overall, The Lodge at Cliff Castle Casino offers good value for the price with some room for improvement in terms of cleanliness and updating.
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Hotel with Spa

The Lodge at Cliff Castle Casino features a luxurious spa-like experience with its raindance shower. This shower boasts an impressive 120 jets of water for a truly invigorating experience. Additionally, the lodge offers an indoor pool and spa, providing guests with ample opportunities for relaxation and rejuvenation. Soak in the soothing waters and take in the peaceful atmosphere, during your stay at The Lodge at Cliff Castle Casino.

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

Heated Pool Outdoor Pool

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Accessible Hotel

3-Star Hotel

Hotel with Outdoor Pool

Hotel with Heated Pool

Room Types

About The Lodge at Cliff Castle Casino

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Guest Reviews

6.1

Rated

Location

The Lodge at Cliff Castle Casino scores high on its location, which is perfect for anyone looking for a convenient stay near the casino. The heated pool is an added bonus for guests looking to unwind. While some guests mentioned long queues during check-in, most were happy with the convenient location close to their planned activities and destinations. The Lodge offers shuttle services to guests and the view of the mountain is breathtaking. Despite some confusion finding the check-in location, the overall consensus is that the location is convenient and close to the interstate. Additionally, guests were pleased with the price, service and plenty of things to do in the area.

Breakfast

Although The Lodge at Cliff Castle Casino does not offer a complimentary breakfast, guests have raved about the excellent food served at the hotel for an affordable cost. Some even enjoyed a delicious Prime Rib dinner and breakfast during their stay. While there may have been confusion amongst some guests regarding the lack of breakfast service, those who did indulge in the hotel's breakfast offerings were not disappointed. Overall, despite the absence of a free breakfast, guests can look forward to satisfying their hunger with some tasty and affordable dining options at the hotel.

Rooms

The Lodge at Cliff Castle Casino offers large, spacious rooms with some featuring patios. While some rooms were outdated and had stained carpets, there were friendly staff to make up for it. Unfortunately, some guests noticed dirty sheets and stained towels, broken appliances such as hair dryers and even pet stains, bird feathers and disrepair in some cases. The rooms were also noisy and had poor lighting with no fridge or microwave. Some photos on the website do not accurately reflect the accommodations and some guests had issues with broken locks on sliding doors, unsafe outside doors and poorly illuminated stairs. Despite the downsides, some guests found the room clean and comfortable. However, there were more negative reviews than positive ones, citing a lack of amenities such as fridges, microwaves and a safe, stained and dirty carpets, outdated furniture and issues with mold, bugs and smells. Some guests even encountered other issues such as being put into an occupied room, not getting the requested floor level and encountering rowdy clientele. The Lodge at Cliff Castle Casino is a hit or miss when it comes to their rooms; it is either clean and spacious or old and outdated with many issues.

Beds

Guests of The Lodge at Cliff Castle Casino have shared their experiences regarding the hotel's beds. While some reviews mentioned uncomfortable or old beds, the majority of guests found the beds to be comfortable and clean. Many guests mentioned the cleanliness of the rooms and comfortable beds, describing them as always clean and comfortable. Some guests did mention noisy AC units and lumpy bedding, but overall guests were satisfied with the quality of the beds. A few guests had negative experiences and found the beds to be uncomfortable and in need of attention. Despite some negative reviews, most guests were pleased with the comfortable beds and clean rooms at The Lodge at Cliff Castle Casino.

Cleanliness

If you're looking for a hotel with impeccable cleanliness, The Lodge at Cliff Castle Casino might not be for you. Some guests have reported carpets with stains and pet hair, dirty bathrooms and old towels. However, there are still positive reviews that mention the cleanliness of the rooms and comfortable beds. Some have even described the hotel as "nice and clean." Some of the negative reviews mention bug and mold problems and outdated furniture. Overall, the hotel could use a bit of love and updating, but those who are not too picky about cleanliness might still enjoy their stay.

Staff

If you're looking for a hotel with friendly and accommodating staff, The Lodge at Cliff Castle Casino is the perfect choice. Many guests rave about the friendliness of staff, from the front desk to the buffet shuttle driver. The majority of the interactions with staff were positive with customers noting that they were always polite, patient and kind. The hotel has a great vibe and the guests and staff are described as friendly and fun. Some guests even said that every staff member they interacted with was fantastic - talk about great service! The reception area was closed down during their stay, but the staff was efficient and accommodating nonetheless. While there were a few negative comments about rude or unhelpful staff, these were definitely the exception rather than the norm. Overall, if you're looking for a friendly atmosphere and impeccable service, The Lodge at Cliff Castle Casino won't disappoint.

Pool

A highlight of The Lodge at Cliff Castle Casino is its pool area. Guests appreciate that the pool and jacuzzi are conveniently located near the rooms and kept clean. The outdoor pool and hot tub offer a secluded and relaxing environment with both shaded and sunny areas. While some guests suggest the pool could benefit from additional beach chairs, others enjoyed the privacy and lack of crowds. However, a few negative reviews highlight issues with the pool, including leaves and debris in the water, a lack of lounge chairs and poor cleanliness due to unattended children and insects. Despite some mixed feedback, the pool area at The Lodge at Cliff Castle Casino provides a pleasant and enjoyable experience for many guests.

Parking

If you're planning a stay at The Lodge at Cliff Castle Casino, you'll be happy to know that parking is available and easy to access. While some guests mentioned having to park in the back or that the parking lot had potholes, private and free parking is available. Some guests did mention that there aren't enough handicapped parking spots and there was no signage indicating where to park. It's important to note that the parking area can be dark in some spots. However, despite some of the negative comments regarding parking and other aspects of the hotel including cracked sinks and the presence of stairs, it's clear that guests were satisfied with their overall experience at the hotel.

3 Star

The Lodge at Cliff Castle Casino offers good value for the price, but some guests mentioned cleanliness issues such as dirty bathtubs and carpets that need to be cleaned. Beds are fairly old and there is some interior damage due to aging. However, the scenery is beautiful and the Lodge is easy and economical. Some guests had trouble finding the front desk and there is no lighting on the Lodge units. Guests appreciated the great midweek prices in February and the good overall value. The Lodge is passable for a stay if you are in a bind, but some found it outdated and felt it was dirty. The last night was noisy for one guest due to a couple fighting in the next room. The buffet at the casino was lackluster for some guests. Overall, the stay was just ok for most guests with a few pleasant surprises for those who loved their stay.

Yes, The Lodge at Cliff Castle Casino has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

Yes, a spa is available at The Lodge at Cliff Castle Casino.

Yes, The Lodge at Cliff Castle Casino welcomes dogs.

Yes, parking facilities are available at The Lodge at Cliff Castle Casino.

No, The Lodge at Cliff Castle Casino doesn't have a gym.

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