Hotel Cavour by LVG Hotel Collection receives overwhelmingly positive reviews, especially highlighting its prime location and attentive staff. Centrally situated in Novara, the hotel's proximity to the train station and the city's historic center makes it an excellent choice for both leisure and business travelers, providing easy access to local attractions. The hotel is praised for its spacious and well-equipped rooms, which are consistently noted for their cleanliness and comfort, with beds that offer a restful sleep experience contributing to the overall satisfaction of guests.
The breakfast offerings receive mixed reviews, though generally appreciated for their diversity and the quality of food, with guests enjoying both sweet and savory options in a clean setting. The dedication to providing a hearty breakfast enhances the stay, supported by professional service from the staff. Speaking of the staff, they are celebrated for their warmth and professionalism, creating a welcoming atmosphere that significantly enhances the guest experience.
Parking options at the hotel are a notable asset, offering secure spaces at reasonable prices, although some guests mention difficulties with larger vehicles in the underground garage. Nonetheless, the parking facilities add to the convenience for car travelers. Despite minor issues like the basement location for breakfast and occasional noise from the surrounding area, the general sentiment remains positive due to the pleasant amenities and the hotel's commitment to cleanliness.
While some elements like breakfast and soundproofing could be improved to meet traditional four-star expectations, the positive experiences regarding location, staff hospitality, and bed comfort contribute to a stay that is generally satisfying and valued by its guests.
'Albergo Italia' holds a prime location in Novara, setting it as an ideal base for exploring local attractions. Its proximity to the city center, Novara train station and a variety of restaurants makes it exceptionally convenient for guests. The hotel exudes an old-fashioned charm reminiscent of the '60s and despite its aged exterior, it maintains a warm and welcoming atmosphere, largely attributed to its friendly and hospitable staff. Many travelers find it offers good value for money considering its central location, particularly those attending events or visiting local hospitals.
Breakfast at Albergo Italia receives mixed reviews with many guests appreciating the abundance and variety of both sweet and savory options. Fresh products and in-house baked goods are commonly praised along with the attentive breakfast staff. However, there are some criticisms regarding the quality and variety of the breakfast with reports of watered-down juices and limited fresh fruit, indicating room for improvement to better align with the hotel's advertised four-star rating.
The rooms at Albergo Italia present a blend of vintage charm and dated amenities. Some guests commend the spaciousness and nicely furnished décor of certain rooms, though many highlight a need for extensive renovations. Issues such as old furniture, thin walls, lack of cleanliness and inadequate amenities are often mentioned. Specifically, bathrooms are frequently criticized for being small and lacking necessary updates.
Cleanliness is another area with varied feedback. While some guests find the bathrooms and general environment clean, many raise concerns about issues like ants, dirty carpets and a neglected appearance overall. A lack of daily cleaning and fresh towels further detract from the cleanliness standards expected at a four-star hotel.
The hotel's staff is frequently highlighted in reviews for their friendliness, attentiveness and professionalism. Guests often describe the personnel as welcoming and supportive with the reception team receiving particular praise. However, there are occasional mentions of less responsive or rude behavior, though these incidents appear isolated.
The free Wi-Fi service at Albergo Italia has mixed reviews. Despite some guests experiencing issues with connectivity, others find the Wi-Fi adequate and reliable.
Beds at Albergo Italia are another point of contention. While a few guests report finding them comfortable, a significant number of reviews criticize the quality, describing the mattresses as old, uncomfortable and in need of replacement. Cleanliness of the bedding also raises concerns with some describing it as very dirty and unwelcoming.
Overall, Albergo Italia seems to struggle with maintaining the standards expected of a four-star rating. The consistent feedback suggests that while the hotel’s prime location and friendly staff are significant positives, numerous issues with room conditions, cleanliness and amenities highlight a need for modernization and improvement.
Hotel Croce Di Malta in Novara is well-regarded for its central and strategic location, making it a favored choice for travelers who seek to explore the city's historic center and nearby attractions. Guests appreciate its convenience, being just a short walk from restaurants, shops and cultural sites, while also enjoying a peaceful ambiance enhanced by a quiet garden. The staff's friendliness and attentiveness add to the positive experience, ensuring that visitors feel well-cared for.
Breakfast at the hotel receives mixed feedback. Many guests find it good and satisfactory, appreciating the typically Italian offerings and the attentive staff. However, some feel that the variety is limited and would benefit from healthier options and more quality choices, particularly in pastries and coffee.
The rooms, although praised for their spaciousness, particularly those on the top floor, receive mixed reviews. Some guests appreciate the cozy atmosphere and efficient air conditioning, but many note that the rooms are outdated and in need of modernization. Issues such as non-working minibars, broken lights and leaky air conditioning are common complaints. Cleanliness is also inconsistent with some guests reporting unsatisfactory hygiene standards, uncomfortable bedding and cramped bathrooms.
Cleanliness overall is a significant area of concern at the hotel with numerous mentions of dusty and poorly maintained spaces, both in rooms and common areas. Despite occasional instances where issues were quickly resolved, the feedback suggests a need for substantial improvements in this aspect.
On a positive note, the staff at Hotel Croce Di Malta are consistently praised for their friendliness, helpfulness and readiness to assist. The welcoming atmosphere they create significantly enhances guests' experiences, outweighing some of the negative aspects of the stay.
The bed situation also shows variability. While some guests find the beds comfortable and spacious, others report issues with hard mattresses and separable single beds that disrupt sleep. Cleanliness concerns with bedding further detract from the overall comfort.
In summary, Hotel Croce Di Malta offers a convenient and centrally located option for travelers, bolstered by a friendly and accommodating staff. However, it could benefit from updates and improvements in room quality, cleanliness and breakfast variety to enhance the overall guest experience.