Hotel Croce Di Malta
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Summary of reviewsHotel Croce Di Malta in Novara is well-regarded for its central and strategic location, making it a favored choice for travelers who seek to explore the city's historic center and nearby attractions. Guests appreciate its convenience, being just a short walk from restaurants, shops and cultural sites, while also enjoying a peaceful ambiance enhanced by a quiet garden. The staff's friendliness and attentiveness add to the positive experience, ensuring that visitors feel well-cared for.
Breakfast at the hotel receives mixed feedback. Many guests find it good and satisfactory, appreciating the typically Italian offerings and the attentive staff. However, some feel that the variety is limited and would benefit from healthier options and more quality choices, particularly in pastries and coffee.
The rooms, although praised for their spaciousness, particularly those on the top floor, receive mixed reviews. Some guests appreciate the cozy atmosphere and efficient air conditioning, but many note that the rooms are outdated and in need of modernization. Issues such as non-working minibars, broken lights and leaky air conditioning are common complaints. Cleanliness is also inconsistent with some guests reporting unsatisfactory hygiene standards, uncomfortable bedding and cramped bathrooms.
Cleanliness overall is a significant area of concern at the hotel with numerous mentions of dusty and poorly maintained spaces, both in rooms and common areas. Despite occasional instances where issues were quickly resolved, the feedback suggests a need for substantial improvements in this aspect.
On a positive note, the staff at Hotel Croce Di Malta are consistently praised for their friendliness, helpfulness and readiness to assist. The welcoming atmosphere they create significantly enhances guests' experiences, outweighing some of the negative aspects of the stay.
The bed situation also shows variability. While some guests find the beds comfortable and spacious, others report issues with hard mattresses and separable single beds that disrupt sleep. Cleanliness concerns with bedding further detract from the overall comfort.
In summary, Hotel Croce Di Malta offers a convenient and centrally located option for travelers, bolstered by a friendly and accommodating staff. However, it could benefit from updates and improvements in room quality, cleanliness and breakfast variety to enhance the overall guest experience.
Categories
Breakfast at the hotel receives mixed feedback. Many guests find it good and satisfactory, appreciating the typically Italian offerings and the attentive staff. However, some feel that the variety is limited and would benefit from healthier options and more quality choices, particularly in pastries and coffee.
The rooms, although praised for their spaciousness, particularly those on the top floor, receive mixed reviews. Some guests appreciate the cozy atmosphere and efficient air conditioning, but many note that the rooms are outdated and in need of modernization. Issues such as non-working minibars, broken lights and leaky air conditioning are common complaints. Cleanliness is also inconsistent with some guests reporting unsatisfactory hygiene standards, uncomfortable bedding and cramped bathrooms.
Cleanliness overall is a significant area of concern at the hotel with numerous mentions of dusty and poorly maintained spaces, both in rooms and common areas. Despite occasional instances where issues were quickly resolved, the feedback suggests a need for substantial improvements in this aspect.
On a positive note, the staff at Hotel Croce Di Malta are consistently praised for their friendliness, helpfulness and readiness to assist. The welcoming atmosphere they create significantly enhances guests' experiences, outweighing some of the negative aspects of the stay.
The bed situation also shows variability. While some guests find the beds comfortable and spacious, others report issues with hard mattresses and separable single beds that disrupt sleep. Cleanliness concerns with bedding further detract from the overall comfort.
In summary, Hotel Croce Di Malta offers a convenient and centrally located option for travelers, bolstered by a friendly and accommodating staff. However, it could benefit from updates and improvements in room quality, cleanliness and breakfast variety to enhance the overall guest experience.
Dog Friendly Hotel
Located in Novara, this hotel is a pet-friendly option. While some reviews mention the need for updates, the staff is generally considered friendly, and the atmosphere is acceptable for a comfortable stay with pets.
Cheap Hotel
Identified as one of the best cheap hotels in Novara. It is also praised for room comfort and quality.
Small Hotel
This hotel is well-rated regarding room comfort and quality. It is known to be one of the best cheap hotels in Novara that provide affordable rooms with basic amenities.
3-Star Hotel
This hotel provides a comfortable stay with essential amenities. Its established presence and positive guest feedback suggest a reliable option for visitors to Novara.
Family Friendly Hotel
Hotel near Nightlife Spots
About Hotel Croce Di Malta
License: IT003106A17YOND88H
Guest Reviews
Location
The hotel's proximity to the old town allows guests to easily access cultural sites while enjoying the tranquility of a nearby quiet garden. Cleanliness and spacious rooms are also noted as positive features, along with the excellent staff who enhance the overall experience.
In summary, Hotel Croce Di Malta's central and strategic location makes it a favored choice for visitors wanting to stay near Novara's heart without sacrificing peace and quiet. Its accessibility to key points of interest, combined with good service and well-maintained facilities, ensures a satisfying stay for guests.
Breakfast
However, there's a consensus on limited choices with specific mentions of minimal offerings and a lack of healthy alternatives like fruit and eggs. Some guests noted that the breakfast room is quite small and the selection could benefit from more variety, especially in pastries and quality coffee. Despite this, others appreciated the simplicity, finding it sufficient and validating, particularly for shorter stays.
While a segment of guests found the breakfast plentiful and abundant, others felt it was meager and lacking in both abundance and variety. The designated breakfast hours from 7:00 to 9:30 AM may also be somewhat restrictive for some guests. Overall, while the breakfast at Hotel Croce Di Malta meets basic expectations for many, there remains room for improvement in terms of variety and healthier options.
Rooms
However, there are significant downsides that many guests experienced. The hotel's rooms are generally described as outdated and in need of modernization with several issues such as non-working minibars, broken lights and leaky air conditioning. Cleanliness is another recurrent concern with mentions of unsatisfactory hygiene standards, dust and even cobwebs. Many guests reported that the bedding was uncomfortable with specific comments on hard and creaky mattresses, as well as lumpy sofa beds.
The size and layout of the bathrooms are another point of criticism; they are often described as very small and cramped with some even highlighted as unclean. Soundproofing in rooms is poor, contributing to noise issues, especially from the street. Furthermore, certain rooms, particularly in the attic, suffer from inadequate lighting and limited air exchange due to sealed windows.
Despite the spaciousness of some rooms, the overall consensus indicates a need for significant updates and better maintenance to improve the guest experience at Hotel Croce Di Malta.
Beds
However, inconsistency in bed quality is evident. Several guests found the mattresses to be old, hard and uncomfortable with some even experiencing beds that separated during the night. A recurring issue is the discomfort from extremely hard mattresses and beds that are made up of separable single beds leading to disturbed sleep. Additionally, issues with cleanliness were noted, including unfresh bed sheets and bedspreads that appeared unwashed.
Despite these concerns, the accommodating and helpful staff were well-appreciated, making up for the inconsistencies in bed comfort. The overall room size and the efforts of the staff, including the attentiveness of the breakfast lady, are positive takeaways from the guest experiences.
Cleanliness
Common areas are also highlighted as problematic, described as very dirty, shabby and poorly maintained. Curtains and stairs, along with corridors, were singled out for their neglected state. Guests noted a pervasive lack of attention to cleanliness both in the rooms and shared spaces with some mentioning the presence of dirt and unpleasant odors, including smoke.
Despite these criticisms, there were instances where problems were quickly resolved and certain rooms were reported to be clean and well-equipped. However, a general sentiment persists that the overall standard of cleanliness requires significant improvement.
Staff
Despite a few criticisms, such as instances of guests feeling coldly welcomed or staff not being friendly, the overall sentiment reflects a highly positive experience. Guests frequently noted the welcoming atmosphere and the staff’s eagerness to cater to their needs, which significantly contributed to the pleasant stay at the hotel.
The hotel’s strategic location and excellent service further amplified the positive reviews, ensuring that guests felt well-cared for throughout their stay. Overall, the staff's willingness to go above and beyond for their guests shines through as a standout feature of Hotel Croce Di Malta.
No, Hotel Croce Di Malta doesn't have any pool.
No, a spa isn't available at Hotel Croce Di Malta.
Yes, Hotel Croce Di Malta welcomes dogs.
No, parking facilities aren't available at Hotel Croce Di Malta.
No, Hotel Croce Di Malta doesn't have a gym.
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