4-Star HotelThis hotel offers modern rooms and a convenient location near the airport. Its range of amenities and focus on providing a comfortable stay make it a good choice for travelers.
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Summary of reviews related to the '4 Star' categoryVIP Executive Arts Hotel in Lisbon exudes promise with its excellent location and proximity to many nearby services and dining options. Many guests appreciate the hotel’s great service and commendable breakfast spread, which has been described as outstanding. The first impression of the hotel hints at charm with superb cleaning standards noted by some reviewers.
Despite the positive highlights, there is a common consensus among guests about several key areas where the hotel falls short of its four-star rating. Numerous reviewers feel the hotel does not truly embody the characteristics typical of a four-star establishment, often comparing it to a three-star experience due to its limited amenities, smaller room sizes and occasional lapses in cleanliness. Guests have noted specific issues such as the slow restaurant service and the chaotic breakfast environment, which detract from the expected smooth and refined experience associated with a four-star hotel.
Basic amenities that are standard in four-star accommodations, like snacks at the bar after late hours and kettles in rooms, are missing here. Moreover, some feedback indicates that the hotel staff's language proficiency and friendliness at the reception could be improved to meet international standards. While the location and some aspects of the service are commendable, the general sentiment reflects that improvements are necessary for VIP Executive Arts Hotel to match its advertised four-star stature more convincingly.
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