VIP Executive Arts Hotel
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Summary of reviewsThe VIP Executive Arts Hotel enjoys a favorable reputation among guests, largely driven by its prime location. Nestled in Lisbon's vibrant Parque das Nações, the hotel offers easy access to key attractions like the Altice Arena, Vasco da Gama Shopping Center and the Tagus River. Its close proximity to the Oriente Train and Metro Stations enhances convenience, making it an attractive option for both leisure and business travelers. Visitors also appreciate the hotel's short distance from the airport and its variety of surrounding dining and entertainment options.
Breakfast at the hotel garners high praise for its wide variety and excellent quality, making it a highlight of the guest experience. The buffet offers a diverse selection of items, catering to different dietary preferences and is complemented by friendly and efficient service. Despite occasional challenges such as long queues or limited seating, most guests find the breakfast experience to be satisfying and plentiful.
Dining at the VIP Executive Arts Hotel presents a mixed picture. While many guests find the restaurant's food quality and service commendable, especially noting the friendly staff like Ms. Isabella, some report inconsistencies in food quality, limited menu options and less inviting ambiance. Though the kitchen's late hours are appreciated, the absence of room service snacks after 23:00 and some gaps in service standards have been noted.
The hotel's rooms receive positive remarks for their spaciousness, cleanliness and modern decor. Large, comfortable beds, quality pillows and well-maintained bathrooms contribute to a comfortable stay, often enhanced by stunning views from higher floors. However, some guests have noticed the need for updates in the rooms and cited minor drawbacks such as occasional noise from the train tracks or the lack of certain amenities like tea/coffee-making facilities.
Cleanliness is another strong suit of the VIP Executive Arts Hotel with guests frequently praising the spotless and well-maintained rooms and common areas. Efficient housekeeping and attention to detail contribute to the consistent standard of cleanliness.
The staff at the hotel receive widespread acclaim for their friendliness, professionalism and helpfulness. Guests highlight the welcoming and accommodating nature of the team, which significantly enhances their overall experience. Despite occasional lapses in attentiveness, the staff are consistently described as a standout feature of the hotel.
The hotel's WiFi service receives mixed reviews. While some guests find it reliable and fast, others experience issues with connection stability and speed, particularly on higher floors. The restriction to two devices per room also poses inconveniences for some visitors.
Parking at the hotel is generally satisfactory with guests appreciating the availability and convenience of the underground garage, although opinions on the cost vary. The spacious and well-managed parking facilities are noted positively, despite some minor criticisms regarding cleanliness and clarity of arrangements.
The VIP Executive Arts Hotel is considered family-friendly, offering amenities such as family rooms and interconnecting doors that are particularly convenient for guests with children. The thoughtful layout and attentive staff are appreciated by families, although the cost of breakfast is noted to be on the higher side.
The bed quality at the hotel receives predominantly positive feedback with guests enjoying the comfort and support of the beds and pillows. While some guests find the mattresses too firm, the overall sentiment is that the beds contribute to a restful stay.
In summary, the VIP Executive Arts Hotel is highly regarded for its excellent location, cleanliness, comfortable accommodations and friendly staff. While it excels in several areas, some aspects such as dinner service, room updates and WiFi stability present opportunities for improvement.
Categories
Breakfast at the hotel garners high praise for its wide variety and excellent quality, making it a highlight of the guest experience. The buffet offers a diverse selection of items, catering to different dietary preferences and is complemented by friendly and efficient service. Despite occasional challenges such as long queues or limited seating, most guests find the breakfast experience to be satisfying and plentiful.
Dining at the VIP Executive Arts Hotel presents a mixed picture. While many guests find the restaurant's food quality and service commendable, especially noting the friendly staff like Ms. Isabella, some report inconsistencies in food quality, limited menu options and less inviting ambiance. Though the kitchen's late hours are appreciated, the absence of room service snacks after 23:00 and some gaps in service standards have been noted.
The hotel's rooms receive positive remarks for their spaciousness, cleanliness and modern decor. Large, comfortable beds, quality pillows and well-maintained bathrooms contribute to a comfortable stay, often enhanced by stunning views from higher floors. However, some guests have noticed the need for updates in the rooms and cited minor drawbacks such as occasional noise from the train tracks or the lack of certain amenities like tea/coffee-making facilities.
Cleanliness is another strong suit of the VIP Executive Arts Hotel with guests frequently praising the spotless and well-maintained rooms and common areas. Efficient housekeeping and attention to detail contribute to the consistent standard of cleanliness.
The staff at the hotel receive widespread acclaim for their friendliness, professionalism and helpfulness. Guests highlight the welcoming and accommodating nature of the team, which significantly enhances their overall experience. Despite occasional lapses in attentiveness, the staff are consistently described as a standout feature of the hotel.
The hotel's WiFi service receives mixed reviews. While some guests find it reliable and fast, others experience issues with connection stability and speed, particularly on higher floors. The restriction to two devices per room also poses inconveniences for some visitors.
Parking at the hotel is generally satisfactory with guests appreciating the availability and convenience of the underground garage, although opinions on the cost vary. The spacious and well-managed parking facilities are noted positively, despite some minor criticisms regarding cleanliness and clarity of arrangements.
The VIP Executive Arts Hotel is considered family-friendly, offering amenities such as family rooms and interconnecting doors that are particularly convenient for guests with children. The thoughtful layout and attentive staff are appreciated by families, although the cost of breakfast is noted to be on the higher side.
The bed quality at the hotel receives predominantly positive feedback with guests enjoying the comfort and support of the beds and pillows. While some guests find the mattresses too firm, the overall sentiment is that the beds contribute to a restful stay.
In summary, the VIP Executive Arts Hotel is highly regarded for its excellent location, cleanliness, comfortable accommodations and friendly staff. While it excels in several areas, some aspects such as dinner service, room updates and WiFi stability present opportunities for improvement.
Business Hotel
The VIP Executive Arts Hotel combines design and advanced technology. It is located in Parque das Nações, Lisbon's modern business center, and offers easy access to leisure and restaurant areas.
Hotel with Parking
VIP Executive Arts Hotel is listed as a hotel with parking facilities available for guests. This indicates that parking is an offered amenity at this location.
4-Star Hotel
This hotel offers modern rooms and a convenient location near the airport. Its range of amenities and focus on providing a comfortable stay make it a good choice for travelers.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Accessible Hotel
About VIP Executive Arts Hotel
License: 434
Guest Reviews
Location
The area around the hotel is vibrant, filled with a variety of restaurants, bars and shops, catering to diverse tastes and preferences. This setting provides ample opportunities for dining and entertainment, making it a great spot for both business and leisure stays. Moreover, the hotel's closeness to the airport is a notable advantage, facilitating quick transfers for those catching early or late flights.
Despite being slightly removed from Lisbon's historic center, the convenient public transport links ensure easy access to explore the city's central attractions. The hotel's modern amenities, coupled with its spacious and clean rooms, provide a comfortable stay, complemented by the friendly and helpful staff.
Overall, the VIP Executive Arts Hotel’s prime location, excellent connectivity and surrounding amenities make it a favorable choice for travelers looking to experience both the modern and traditional facets of Lisbon.
Breakfast
However, some guests found the breakfast experience to be lacking in certain areas. Issues such as long queues, limited seating and constant replenishment problems have been noted. A few reviews mention that the quality did not meet their expectations, indicating that the food was not diverse enough with machine-made juices and minimal fruit offering. Price is also a concern for some with breakfast considered a bit pricey and not always included in the room rate.
Despite these occasional setbacks, the majority of guests still found the breakfast to be good or very good, appreciating the extensive and varied offerings. The frequent mention of a great breakfast spread and superb organization suggests that for most visitors, breakfast at the VIP Executive Arts Hotel is a highlight of their stay.
Dinner
However, some guests found dinner to be below expectations with complaints about limited menu options and the quality of food being inconsistent. Issues included waiting times, cold and overcooked dishes and tasteless meals with frozen products. Additionally, the dinner buffet can get crowded and the restaurant's ambiance was not very inviting for some. Another point of contention was the lack of room service snacks after 23:00 and the absence of a kettle in the rooms for tea or coffee.
Overall, while many appreciated the quality of food and service, others experienced drawbacks that affected their dining experience.
Rooms
Several rooms boast stunning views, particularly those on higher floors with sights of the river or cityscape adding to the appeal. Guests appreciate the abundant natural light and good lighting within the rooms. Despite being close to the train line, many guests report that the rooms remain quiet and restful.
However, some reviews note that the rooms are showing signs of aging and in need of updates. Specific issues like outdated furniture, cracked window glass and occasional odd smells have been mentioned. Noise from the train tracks and insufficient room temperature control were also cited as minor drawbacks. Some guests were disappointed by the lack of certain amenities such as tea or coffee-making facilities and bathrobes.
Overall, while there are areas for improvement, the VIP Executive Arts Hotel offers clean, spacious and comfortable rooms with excellent views and convenient access to transport, making it a solid choice for travelers.
Beds
Despite this general praise, a few reviewers found the beds and mattresses less satisfactory, using terms like rock solid, hard and stiff. Some even noted that the mattresses felt worn out with noticeable wear and tear. Instances of unimpressive pillows were also pointed out with words like bad, cheap and flat recurring in a handful of reviews.
On a more positive note, the bed linens were reported to be clean, contributing to an overall comfortable sleeping experience. Some reviews also mentioned the added comfort of having a king-size bed available for couples. Additionally, the spacious and clean rooms with large, comfortable beds were positively remarked upon.
In conclusion, while the majority of the feedback highlights the comfort and quality of the beds at the VIP Executive Arts Hotel, there were a few isolated complaints about the firmness and condition of the mattresses and pillows. Overall, the hotel seems to offer a generally pleasant sleeping experience.
Cleanliness
Housekeeping services are generally described as efficient and thorough, contributing to the hotel's consistently clean environment. Staff members involved in room cleaning are often noted for their kindness and attention to detail, ensuring that rooms are kept in excellent condition throughout guests’ stays.
Despite some sporadic less favorable comments about specific cleaning issues, such as occasionally missed spots or older bathroom fixtures, the overall consensus is that the hotel's cleanliness is top-notch. The combination of clean and comfortable rooms, along with friendly and attentive staff, makes VIP Executive Arts Hotel a highly recommended choice for travelers seeking a clean and well-maintained accommodation.
Staff
However, not all experiences were perfect; some guests encountered less enthusiastic and less attentive service, especially during check-in and at breakfast. Despite these occasional lapses, the overall impression of the hotel's staffing is overwhelmingly positive with terms like fantastic, excellent and impeccable being commonly used to describe the service provided. Friendly and helpful staff members are a distinctive highlight of the guest experience, contributing significantly to the overall hospitality of the hotel.
Wi-Fi
However, a number of guests experienced significant issues with the internet service. Common complaints include poor connection, slow speed and the WiFi signal frequently dropping. Some found the coverage to be particularly weak, especially in certain rooms and on higher floors like the 12th floor. Additionally, the restriction to only two devices per room caused inconvenience for many. In some instances, guests were frustrated by the need to update passwords or by the service not working at all.
Overall, while the WiFi can be quite good in some areas of the hotel, there are notable inconsistencies that travelers should be aware of, especially if a strong and stable internet connection is a critical factor in their stay.
Parking
While most reviews tout the availability and adequacy of parking, there are mixed opinions on the cost. Several guests felt the parking fees were expensive, suggesting it could be more affordable or ideally free. However, others found the pricing reasonable for the provided service.
Additional amenities such as good service from car park supervisors and the ample size of the parking area were also highlighted. A few reviews mentioned issues with the cleanliness of the parking lot and some found the parking arrangements somewhat confusing. Despite these minor drawbacks, the overall sentiment suggests that the parking experience at the VIP Executive Arts Hotel largely meets guests' needs and expectations.
Family
The hotel's location stands out as another advantage, particularly for those who prefer to avoid the crowded city center. The accessibility of the port conference area adds further convenience, making the hotel a suitable option for both family vacations and business trips. However, breakfast, though excellent in quality, is noted to be on the pricier side, suggesting that including it in the room price could be beneficial for families.
Overall, the VIP Executive Arts Hotel appears to consistently meet guests' expectations, providing a satisfactory experience for the whole family. It's also worth noting the positive feedback from regular visitors who appreciate the reliable service and amenities tailored for family stays.
4 Star
Despite the positive highlights, there is a common consensus among guests about several key areas where the hotel falls short of its four-star rating. Numerous reviewers feel the hotel does not truly embody the characteristics typical of a four-star establishment, often comparing it to a three-star experience due to its limited amenities, smaller room sizes and occasional lapses in cleanliness. Guests have noted specific issues such as the slow restaurant service and the chaotic breakfast environment, which detract from the expected smooth and refined experience associated with a four-star hotel.
Basic amenities that are standard in four-star accommodations, like snacks at the bar after late hours and kettles in rooms, are missing here. Moreover, some feedback indicates that the hotel staff's language proficiency and friendliness at the reception could be improved to meet international standards. While the location and some aspects of the service are commendable, the general sentiment reflects that improvements are necessary for VIP Executive Arts Hotel to match its advertised four-star stature more convincingly.
Business
The hotel's location is highly appreciated by business travelers, being conveniently situated near a metro station, the Ministry of Justice and several government offices. This proximity makes it easy to navigate to various business areas, including hillside offices and conference centers.
Rooms are spacious and have sealed bathroom boxes, adding to the overall comfort. Security at the hotel is also well-regarded, providing peace of mind for guests.
The available parking and the hotel's closeness to train and bus stops add to the convenience, making it an excellent starting point for visiting other cities or attending off-site meetings. Overall, VIP Executive Arts Hotel stands out as a great choice for business trips and conferences thanks to its business-focused services and strategic location.
Accessible
No, VIP Executive Arts Hotel doesn't have any pool.
No, a spa isn't available at VIP Executive Arts Hotel.
No, VIP Executive Arts Hotel doesn't allow dogs.
Yes, parking facilities are available at VIP Executive Arts Hotel.
No, VIP Executive Arts Hotel doesn't have a gym.
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