Resort do Lago by WAM Experience
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Summary of reviewsResort do Lago by WAM Experience provides a tranquil and picturesque escape, surrounded by stunning natural beauty and idyllic lakeside views. The location is ideal for those looking to retreat from the hustle and bustle of urban life, offering a cozy ambiance and opportunities to relax in heated pools amidst serene surroundings. However, its remote setting can pose accessibility challenges, particularly due to poor road conditions leading to the resort and distance from urban conveniences.
The accommodation at the resort receives high praise for its spacious, comfortable, and well-maintained rooms, making it particularly appealing for families and groups. The family-friendly atmosphere is well-documented, with facilities and services suitable for young children and families aiming for quality time together.
Breakfast is generally well-received, often highlighted for its variety and flavor, though some guests note a need for more fresh pastries and natural juice options. While breakfast and lunch offerings are often appreciated, dinner receives mixed feedback, with criticisms focused on taste, variety, and cost.
The staff at Resort do Lago are frequently commended for their excellent service, hospitality, and attentiveness, significantly enhancing the guest experience. Guests appreciate the smooth check-in process and the staff's professionalism, though there are occasional reports of less satisfactory interactions.
Amenities such as the pools offer relaxing and enjoyable experiences for families, although maintenance improvements are suggested to address cleanliness concerns and enhance guest satisfaction. Guests report challenges with the Wi-Fi connectivity, indicating that improvements are necessary to meet expectations.
While some cleanliness concerns are noted, particularly in common areas and pools, the resort generally maintains a high standard in room cleanliness and organization. However, improvements in housekeeping consistency and amenities such as beds and bedding could enhance overall comfort.
Overall, Resort do Lago by WAM Experience offers a comfortable and serene environment with beautiful natural surroundings and a friendly ambiance, making it a worthwhile destination for those seeking relaxation with family and a break from everyday life, despite minor inconveniences that may require attention.
Categories
The accommodation at the resort receives high praise for its spacious, comfortable, and well-maintained rooms, making it particularly appealing for families and groups. The family-friendly atmosphere is well-documented, with facilities and services suitable for young children and families aiming for quality time together.
Breakfast is generally well-received, often highlighted for its variety and flavor, though some guests note a need for more fresh pastries and natural juice options. While breakfast and lunch offerings are often appreciated, dinner receives mixed feedback, with criticisms focused on taste, variety, and cost.
The staff at Resort do Lago are frequently commended for their excellent service, hospitality, and attentiveness, significantly enhancing the guest experience. Guests appreciate the smooth check-in process and the staff's professionalism, though there are occasional reports of less satisfactory interactions.
Amenities such as the pools offer relaxing and enjoyable experiences for families, although maintenance improvements are suggested to address cleanliness concerns and enhance guest satisfaction. Guests report challenges with the Wi-Fi connectivity, indicating that improvements are necessary to meet expectations.
While some cleanliness concerns are noted, particularly in common areas and pools, the resort generally maintains a high standard in room cleanliness and organization. However, improvements in housekeeping consistency and amenities such as beds and bedding could enhance overall comfort.
Overall, Resort do Lago by WAM Experience offers a comfortable and serene environment with beautiful natural surroundings and a friendly ambiance, making it a worthwhile destination for those seeking relaxation with family and a break from everyday life, despite minor inconveniences that may require attention.
Hotel with Swimming Pool
This resort offers swimming pools and comfortable accommodations, providing a relaxing environment for guests. It is located near Avenida Caminho do Lago.
Heated Pool Children's Pool Outdoor Pool
Business Hotel
While focused on leisure, the resort can accommodate business travelers with its various facilities and potentially quiet spaces for work.
Hotel with Parking
The Resort do Lago has parking available. It is a resort known for providing a good experience.
Accessible Hotel
This resort offers rooms and facilities for disabled guests and has a lift.
Hotel with Gym
The resort has a modern gym available to all guests. The facility is equipped to cater to both cardio and strength training needs.
4-Star Hotel
The resort provides quality accommodation and services. It is part of the WAM Experience group, ensuring a certain standard of hospitality.
Hotel with Outdoor Pool
This resort in Caldas Novas offers 4 outdoor pools, a children's pool, a poolside bar, and access to an aqua park, providing a range of outdoor swimming and leisure options.
Hotel with Children's Pool
As a resort with thermal pools and a leisure area, it provides a comfortable aquatic environment for families, including pools suitable for children.
Hotel with Heated Pool
Located on the shores of Lago Corumbá, this resort offers heated pools, a surf simulator, half-pipe, waterslides, and a complete children's water park with a large bucket. It also has an infinity edge pool with lake views.
Family Friendly Hotel
Guest Reviews
Resort do Lago by WAM Experience offers a tranquil escape set in a spectacular location, enveloped by nature and providing picturesque views of the lake. This makes it an ideal retreat for those seeking a peaceful environment away from the bustling city center. Guests enjoy its cozy ambiance and the natural beauty that surrounds the premises, complemented by options for relaxation in heated pools.
However, the resort's remote location brings certain challenges, primarily due to the distance from the main city, which may not be ideal for those who prefer quick access to urban amenities. The approach roads to the hotel are in poor condition, with ongoing maintenance and many potholes, potentially making access difficult, particularly in rainy weather. The layout of the resort also means that some amenities are far from the rooms, complicating mobility for those with accessibility needs.
Despite these drawbacks, the hotel appeals to guests looking to immerse themselves in serene surroundings, offering a much-needed retreat from everyday noise. The stunning lakeside views and the opportunity to engage with nature make it a worthwhile destination for nature enthusiasts.
The breakfast at Resort do Lago by WAM Experience receives mixed feedback from guests. On a positive note, many visitors praise the breakfast as very good, with some describing it as wonderful, hearty, and featuring a great variety of breads, cakes, and other items. The breakfast is noted for being tasty, with excellent service and a fabulous dining experience overall. However, some issues emerged, such as the lack of fresh pastries, limited variety, and the monotonous nature of the options offered daily. Some guests were dissatisfied with the occasional presence of flies around the food and the absence of natural juices. Despite certain criticisms, the breakfast is largely appreciated, with reports of guests enjoying both breakfast and other meals at the resort's restaurant.
Guests at Resort do Lago by WAM Experience express mixed feelings about the dining experiences provided by the hotel. While breakfast and lunch often receive praise for their taste, dinner seems to leave much to be desired. A lack of variety and less than appealing flavors are common criticisms, with some guests noting the meals are also expensive, considering their quality. The lunch offerings receive some favorable comments, described as delicious by a few, yet others find them lacking in flavor or comparatively weak against other local options. Overall, while guests can enjoy a satisfying breakfast and a commendable leisure area, the dining experience, particularly dinner, would benefit from more variety and flavor enhancements.
Resort do Lago by WAM Experience offers guests a notably spacious and comfortable accommodation experience. The rooms and apartments are frequently highlighted for their ample size, making them perfect for families and groups who appreciate a well-ventilated and cozy setting. Guests often mention the clean and tidy nature of these spaces, underlining the attention to maintenance and organization.
The resort's installations are deemed excellent, with a family-friendly atmosphere adding to its appeal. While some reviews indicate issues such as leakage in rooms and balconies, as well as outdated bedding and occasional lapses in cleanliness, the overall positive feedback focuses on the well-distributed and accommodating room layouts. The inviting ambiance and practical furniture arrangements further enhance the overall comfort.
For those seeking a laid-back and spacious retreat, Resort do Lago’s accommodations provide a pleasant mix of comfort and functionality, though minor improvements could further elevate the guest experience.
At Resort do Lago by WAM Experience, guests repeatedly highlight issues related to the comfort and cleanliness of the beds. Many reviews point out that the mattresses are notably hard and uncomfortable, with several mentions of worn-out and inadequate spring support. The pillows, often described as too thin, add to the discomfort, failing to provide adequate support for a restful night's sleep. Some guests express dissatisfaction with the bedding, noting that it is heavily worn and, in some cases, stained, with blankets that smell and lack the expected coziness. Sofa beds and bunk beds are reported to be equally unsatisfactory, with hard surfaces making them less than ideal for sleeping. Overall, there are significant concerns about the bedding that might detract from the experience at a resort of this standing.
Resort do Lago by WAM Experience offers mixed reviews regarding its cleanliness. While some guests commend the clean and well-organized apartments, others express dissatisfaction with the overall cleanliness standards. The apartment cleanliness receives both praise for its organization and criticism for issues like cockroaches and poor maintenance. Common areas also warrant attention, as some visitors note they could be better managed. Concerns extend to the pool facilities, with reports of inadequate cleaning and sludge accumulation. Bathroom cleanliness and housekeeping services appear inconsistent, as several guests report a lack of towel changes and cleaning services unless requested. Additionally, the presence of feeding birds around dining areas is pointed out as a potential hygiene issue. Despite these concerns, some guests do find aspects of the resort's cleanliness to be excellent, suggesting that experiences can vary widely among visitors.
At Resort do Lago by WAM Experience, the overall sentiment towards the staff is notably positive. Guests frequently commend the team for their exceptional service, highlighting their attentiveness, politeness, and hospitable nature. Many reviews especially praise the friendly and well-mannered demeanor of the staff, describing them as super receptive and always ready to assist. The ease of check-in and service is often mentioned as a strong point, contributing to a smooth and welcoming arrival experience. Additionally, the professionalism and attentiveness of personnel, from receptionists like Willian to other team members, are greatly acknowledged.
However, there are occasional criticisms, with some guests experiencing less satisfactory interactions. A minority of reviews mention encounters with rude or unhelpful staff, particularly outside of the main service areas. Despite these isolated incidents, the predominant impression left by the staff is one of kindness and attentiveness, which significantly enhances the tranquil and beautiful setting of the resort.
Guests of Resort do Lago by WAM Experience have consistently reported issues with the hotel's Wi-Fi connectivity. Many reviews mention that the internet signal is unreliable and often fails to work properly, leading to frustration for those who rely on online access during their stay. Several guests have pointed out that the signal is particularly weak in certain areas of the resort, creating dead zones where internet access is virtually impossible. The recurring theme suggests a need for significant improvements to the current Wi-Fi infrastructure to meet guest expectations and enhance their experience.
Resort do Lago by WAM Experience offers a variety of aquatic features that cater to guests looking for both leisure and fun. The infinity pool is praised for its warm water, providing a relaxing experience against a stunning backdrop. Families, especially those with young children, appreciate the cleanliness and suitability of the pools for kids, even though the children's pool is noted to be quite cold at times. Despite the attraction of a delightful water park, opinions vary as some guests have reported maintenance issues, such as dirty pools and a water park that could benefit from more frequent cleaning.
While the resort uses a boiler system to heat the pools, not all guests find the temperature satisfactory, with some describing the pools as lukewarm or even cold. The overall capacity of the pools seems to fall short when accommodating the full number of guests at the resort, leading to overcrowding during peak times.
Periodic closures for cleaning have been a source of inconvenience, as have disappointments such as the non-operational surf simulator. Nevertheless, the mix of landscape, pool areas, and water slides still offers plenty of fun for those willing to overlook minor inconveniences. In summary, the aquatic facilities at Resort do Lago have their charms, particularly for families, but could benefit from improvements in maintenance and temperature regulation to enhance the overall guest experience.
Resort do Lago by WAM Experience is celebrated for its family-friendly atmosphere, offering an environment that feels both welcoming and accommodating. Families, including those with young children, have noted the resort for its potential to facilitate quality time together, describing it as a very pleasant place to unwind as a group. The facilities are praised for their comfort and are complemented by excellent organization, highlighting the resort's readiness to cater to families' needs, such as providing cribs when necessary. However, some logistical challenges have been mentioned, like being placed on different floors from family members and limited support specifically for children. Despite these minor setbacks, the overall impression is of a resort striving to be a wholesome retreat for families.
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Location
However, the resort's remote location brings certain challenges, primarily due to the distance from the main city, which may not be ideal for those who prefer quick access to urban amenities. The approach roads to the hotel are in poor condition, with ongoing maintenance and many potholes, potentially making access difficult, particularly in rainy weather. The layout of the resort also means that some amenities are far from the rooms, complicating mobility for those with accessibility needs.
Despite these drawbacks, the hotel appeals to guests looking to immerse themselves in serene surroundings, offering a much-needed retreat from everyday noise. The stunning lakeside views and the opportunity to engage with nature make it a worthwhile destination for nature enthusiasts.
Breakfast
Dinner
Rooms
The resort's installations are deemed excellent, with a family-friendly atmosphere adding to its appeal. While some reviews indicate issues such as leakage in rooms and balconies, as well as outdated bedding and occasional lapses in cleanliness, the overall positive feedback focuses on the well-distributed and accommodating room layouts. The inviting ambiance and practical furniture arrangements further enhance the overall comfort.
For those seeking a laid-back and spacious retreat, Resort do Lago’s accommodations provide a pleasant mix of comfort and functionality, though minor improvements could further elevate the guest experience.
Beds
Cleanliness
Staff
However, there are occasional criticisms, with some guests experiencing less satisfactory interactions. A minority of reviews mention encounters with rude or unhelpful staff, particularly outside of the main service areas. Despite these isolated incidents, the predominant impression left by the staff is one of kindness and attentiveness, which significantly enhances the tranquil and beautiful setting of the resort.
Wi-Fi
Pool
While the resort uses a boiler system to heat the pools, not all guests find the temperature satisfactory, with some describing the pools as lukewarm or even cold. The overall capacity of the pools seems to fall short when accommodating the full number of guests at the resort, leading to overcrowding during peak times.
Periodic closures for cleaning have been a source of inconvenience, as have disappointments such as the non-operational surf simulator. Nevertheless, the mix of landscape, pool areas, and water slides still offers plenty of fun for those willing to overlook minor inconveniences. In summary, the aquatic facilities at Resort do Lago have their charms, particularly for families, but could benefit from improvements in maintenance and temperature regulation to enhance the overall guest experience.
Family
Yes, Resort do Lago by WAM Experience has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.
No, a spa isn't available at Resort do Lago by WAM Experience.
No, Resort do Lago by WAM Experience doesn't allow dogs.
Yes, parking facilities are available at Resort do Lago by WAM Experience.
Yes, Resort do Lago by WAM Experience has a gym.
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