HECO Calais Centre-Gare
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Summary of reviewsHECO Calais Centre-Gare is strategically located in the heart of Calais, offering travelers unmatched convenience with its proximity to the Calais Ville train station and easy access to transport links, including the Eurotunnel and ferry terminals. Guests appreciate its central location, which allows for effortless exploration of local attractions, dining, and shopping. The hotel is considered excellent value for money, with additional perks such as secure parking and free public transport access enhancing the guest experience.
Breakfast at the hotel, starting conveniently at 5 AM, is fairly valued and appeals to travelers with its simple yet satisfying French-style offerings, including fresh bread and croissants. Though some guests express a desire for greater variety, the overall breakfast experience is positive, supported by friendly staff and a clean dining area.
Rooms at HECO Calais Centre-Gare are basic yet well-kept, ensuring a clean and comfortable stay. Guests particularly commend the cleanliness of the bedding and towels, though some point out areas needing refurbishment. The hotel staff, noted for their exceptional friendliness and professionalism, significantly contribute to a welcoming atmosphere, going above and beyond to assist guests.
Free WiFi is provided, though experiences vary, with the staff's help mitigating connectivity issues for some guests. Parking is secure and affordable, valued by travelers for its convenience and safety. Family rooms are spacious and cater well to groups, adding to the hotel’s appeal as a suitable stopover for families.
Bed comfort elicits mixed reviews; while some find the beds cozy, others cite discomfort due to hard or worn mattresses. The hotel's location and amenities generally offset these concerns for many travelers.
Though the hotel’s accessibility is generally praised, the absence of an elevator may pose challenges for guests with mobility issues. Overall, HECO Calais Centre-Gare is favored for its strategic location, excellent staff service, and practicality, making it a commendable choice for a hassle-free and enjoyable stay in Calais.
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Breakfast at the hotel, starting conveniently at 5 AM, is fairly valued and appeals to travelers with its simple yet satisfying French-style offerings, including fresh bread and croissants. Though some guests express a desire for greater variety, the overall breakfast experience is positive, supported by friendly staff and a clean dining area.
Rooms at HECO Calais Centre-Gare are basic yet well-kept, ensuring a clean and comfortable stay. Guests particularly commend the cleanliness of the bedding and towels, though some point out areas needing refurbishment. The hotel staff, noted for their exceptional friendliness and professionalism, significantly contribute to a welcoming atmosphere, going above and beyond to assist guests.
Free WiFi is provided, though experiences vary, with the staff's help mitigating connectivity issues for some guests. Parking is secure and affordable, valued by travelers for its convenience and safety. Family rooms are spacious and cater well to groups, adding to the hotel’s appeal as a suitable stopover for families.
Bed comfort elicits mixed reviews; while some find the beds cozy, others cite discomfort due to hard or worn mattresses. The hotel's location and amenities generally offset these concerns for many travelers.
Though the hotel’s accessibility is generally praised, the absence of an elevator may pose challenges for guests with mobility issues. Overall, HECO Calais Centre-Gare is favored for its strategic location, excellent staff service, and practicality, making it a commendable choice for a hassle-free and enjoyable stay in Calais.
Dog Friendly Hotel
Located near the city center and train station, this hotel is pet-friendly and allows a maximum of one pet per stay.
Hotel with Parking
Located with Calais Centre-Gare in its name, this hotel provides parking facilities, convenient for travelers using the train station.
Cheap Hotel
This hotel is located near the Calais train station, offering convenience for travelers. It provides simple accommodations suitable for budget-conscious travelers seeking a practical place to stay.
Accessible Hotel
HECO Calais Centre-Gare offers wheelchair access throughout the entire unit and provides rooms and facilities for disabled guests. Specific features include roll-in showers and accessible toilets, ensuring a comfortable and convenient stay for guests with mobility impairments.
Family Friendly Hotel
Guest Reviews
Nestled in the heart of Calais, HECO Calais Centre-Gare boasts an enviable location that draws travelers seeking convenience and accessibility. Situated directly across from the Calais Ville train station, guests find themselves mere steps from connections to various transport links, including the Eurotunnel and ferry terminals, making it an ideal spot for both arrivals and departures. For those looking to explore the city, the hotel is perfectly positioned close to the town center, offering easy access to shops, cafes, and restaurants. Visitors mention that despite the occasional noise, its central position makes it a prime choice for tourists eager to walk to nearby attractions such as the beautiful beach and historic lighthouse.
The hotel is praised for its affordability, offering good value for money while not compromising on location. Those traveling by car appreciate the provision of safe parking, which adds to the convenience of staying at HECO Calais Centre-Gare. The surrounding area is well-endowed with all necessary amenities within a comfortable walking distance, enhancing the experience for guests.
With free public transport accessible nearby and the added advantage of being able to swiftly board ferries, guests consistently find the hotel's situation highly practical for their varied travel needs. Whether for a short layover or a more extended stay to explore the city, HECO Calais Centre-Gare stands out as a strategically placed accommodation in Calais, promising a hassle-free and enjoyable visit.
HECO Calais Centre-Gare offers a reasonably priced breakfast that has received mixed reviews but includes several positives. Many guests appreciate the breakfast for being good value for money, noting its affordability and convenient early start time at 5 AM, making it ideal for travelers. The breakfast is often described as simple yet adequate, typical of a traditional French style, and includes a range of options like fresh bread, croissants, yogurt, orange juice, and coffee. The buffet style and the option of an all-you-can-eat breakfast for 5 Euros have been particularly praised for offering a decent and hearty start to the day.
While the simplicity of the breakfast is frequently mentioned, some guests find it varied enough for the price, with comments highlighting fresh and good-quality items. A few acknowledge that the selection could be more diverse, suggesting additions like fruit or cheese. Despite occasional remarks about limited options and service needing improvement, the breakfast is generally considered satisfying and sufficient, especially for those looking for a straightforward morning meal. The friendly staff and cleanliness of the breakfast area contribute positively to the overall dining experience at the hotel.
HECO Calais Centre-Gare offers a practical lodging experience that caters to travelers looking for simplicity and functionality. The general consensus among guests highlights the cleanliness of the rooms, with many noting that the rooms are basic yet well-maintained. Despite their compact size, the rooms are generally equipped to provide comfort, featuring reliable hot water, comfortable bedding, and noise-reducing qualities conducive to a peaceful stay. Many reviews commend the straightforward and easy check-in process, as well as the responsiveness of the staff, who promptly address any concerns. Some guests appreciate the clever layout of the rooms, with functional designs that suit short stays.
However, there are areas that could benefit from attention, such as the occasional presence of unpleasant odors and dampness. Some rooms have shown signs of wear and could use further refurbishment, particularly the bathrooms. Overall, HECO Calais Centre-Gare is a suitable option for those valuing proximity to the ferry and efficient service, although a more comprehensive renovation could enhance the overall experience.
At the HECO Calais Centre-Gare, guest experiences with the beds are quite mixed, creating a varied perception of comfort during their stay. Many guests have praised the hotel for its comfortable beds, with some describing them as very cozy and featuring firm memory foam mattresses. A number of visitors were pleased with the clean and fresh bedding, noting the absence of any squeaks from the bed frames and enjoying restful nights thanks to good soundproofing in the rooms.
However, not all feedback was as favorable. A significant number of guests reported issues with hard, sagging, and uncomfortable mattresses, which at times caused discomfort and back pain. The beds were occasionally described as rock hard and positioned low to the ground, which detracted from the overall sleeping experience. There were also comments about worn bedding, with some linens and blankets having holes or burn marks.
Despite these criticisms, for many travelers, the hotel’s proximity to the ferry and the Calais city center, as well as the helpful and pleasant staff, made it a reasonable choice for a stopover, particularly for short stays. While the beds have garnered both praise and complaints, they remain a defining feature for potential visitors to consider.
HECO Calais Centre-Gare is a budget-friendly option for travelers seeking convenience and cleanliness in the heart of Calais. While the hotel’s premises may show signs of wear, it consistently receives praise for its cleanliness. Many guests highlight the cleanliness of the rooms, with positive reviews mentioning clean bedding, towels, and sanitary facilities. Despite occasional mentions of outdated decor, visitors appreciate the tidiness maintained by the diligent cleaning staff, ensuring rooms feel fresh and inviting.
The hotel’s strategic location offers easy access to Calais’ attractions, nearby dining options, and transport links, including direct routes to the ferry port. The friendly and professional staff enhance the experience, with many guests noting the pleasant reception and efficient service. Despite some mixed reviews regarding the overall state of the building, HECO Calais Centre-Gare remains a popular choice for those prioritizing cleanliness and convenience during their stay.
HECO Calais Centre-Gare offers an exceptional level of service, earning high praise from guests for its staff. Visitors consistently highlight the staff's friendliness, helpfulness, and professionalism, creating a welcoming atmosphere from check-in to check-out. The reception team receives particular attention for their courteous and attentive behavior, ensuring a smooth and efficient process for guests. Notable staff members, including Omar, Abdel, and a very kind gentleman at the front desk, have been commended for their outstanding service, going above and beyond to assist guests and address their needs.
Staff members are attentive, readily available, and proficient in multiple languages including English, which proves invaluable to international travelers. Their ability to communicate effectively enhances the guest experience, making them feel at home. Guests appreciate the helpful and accommodating nature of the team, who are quick to provide assistance, such as room changes or technical support for connecting to WiFi.
While areas of the hotel may require renovation, the superb staff presence compensates for these shortcomings, providing a warm and welcoming environment that guests are eager to return to. Whether interacting at the reception or during breakfast service, the team works tirelessly to deliver top-notch service, ensuring guests leave with a positive impression of HECO Calais Centre-Gare.
The WiFi experience at HECO Calais Centre-Gare varies for guests, with several noting the availability of free WiFi in the rooms. While some guests experienced excellent and satisfactory connectivity that met their needs, others encountered challenges with the WiFi service, describing it as mediocre or unreliable. For those who faced difficulties, the attentive hotel staff, particularly the receptionist, was praised for being helpful and assisting guests in connecting to the network. Overall, the hotel's offering of complimentary WiFi is appreciated, even though the service could be inconsistent.
HECO Calais Centre-Gare offers secure and convenient parking options that guests frequently praise in their reviews. The hotel features a gated car park available for a nominal fee of €2 per night, which provides both peace of mind and affordability. The parking area is enclosed and under surveillance, ensuring safety for vehicles, including cars and bikes. Guests appreciate the location of the parking facilities directly on the premises, making it an easy choice for those staying at the hotel. Although there is a small fee, some reviews mention that free parking is available, adding to the value for money. Travelers find the hotel’s parking setup particularly beneficial given its proximity to major routes, the ferry terminal, and Calais centre. The efficient service provided by the pleasant staff enhances the overall experience, making parking at HECO Calais Centre-Gare a stress-free and reliable option for visitors.
The HECO Calais Centre-Gare appears to be a solid choice for families looking for accommodation in the heart of Calais. Many guests have highlighted the spaciousness of the family rooms, which can comfortably accommodate a family of four with a combination of beds including a bunk and a separate single bed. This setup has been noted as more accessible, especially for children, compared to other hotels. It offers the option to combine rooms for larger family groups, enhancing the feeling of a home-like, familial experience during the stay.
The hotel is particularly favored for those seeking a convenient stopover after a long day of travel, whether for a family gathering or a simple overnight stay. Guests appreciate the cleanliness and maintenance of the facilities. Despite some concerns about cleanliness regarding cigarette butts, the overall atmosphere is considered pleasant and welcoming for families. The quiet breakfast area adds a positive touch to the stay, rounding off the experience on a satisfactory note.
Many visitors express a willingness to return, feeling that the hotel meets the needs of both family and single travelers alike, making it a recommendable option for anyone planning a visit to Calais.
HECO Calais Centre-Gare appears to be conveniently located near both the train station and the beach, making it an ideal spot for travelers looking to explore the city or enjoy a brief getaway. Guests have praised the hotel for its ease of access, even at night, indicating that reaching the establishment and navigating to the city center for dinner is straightforward. The accommodations are seemingly accessible for everyone at night, providing a practical option for those overnighting before or after traveling further south.
However, while the main hotel building is noted as wheelchair-friendly, there are no specific features mentioned in the reviews regarding accessibility, and it’s worth noting that there's no elevator to reach the upper floors, which could pose a challenge for some guests. Although the location and general access are highlighted as convenient, the absence of an elevator suggests that the hotel may not be suitable for everyone, particularly individuals with certain mobility challenges. Despite this, HECO Calais Centre-Gare serves as a reliable and well-placed option for short stays and quick trips to the region.
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Location
The hotel is praised for its affordability, offering good value for money while not compromising on location. Those traveling by car appreciate the provision of safe parking, which adds to the convenience of staying at HECO Calais Centre-Gare. The surrounding area is well-endowed with all necessary amenities within a comfortable walking distance, enhancing the experience for guests.
With free public transport accessible nearby and the added advantage of being able to swiftly board ferries, guests consistently find the hotel's situation highly practical for their varied travel needs. Whether for a short layover or a more extended stay to explore the city, HECO Calais Centre-Gare stands out as a strategically placed accommodation in Calais, promising a hassle-free and enjoyable visit.
Breakfast
While the simplicity of the breakfast is frequently mentioned, some guests find it varied enough for the price, with comments highlighting fresh and good-quality items. A few acknowledge that the selection could be more diverse, suggesting additions like fruit or cheese. Despite occasional remarks about limited options and service needing improvement, the breakfast is generally considered satisfying and sufficient, especially for those looking for a straightforward morning meal. The friendly staff and cleanliness of the breakfast area contribute positively to the overall dining experience at the hotel.
Rooms
However, there are areas that could benefit from attention, such as the occasional presence of unpleasant odors and dampness. Some rooms have shown signs of wear and could use further refurbishment, particularly the bathrooms. Overall, HECO Calais Centre-Gare is a suitable option for those valuing proximity to the ferry and efficient service, although a more comprehensive renovation could enhance the overall experience.
Beds
However, not all feedback was as favorable. A significant number of guests reported issues with hard, sagging, and uncomfortable mattresses, which at times caused discomfort and back pain. The beds were occasionally described as rock hard and positioned low to the ground, which detracted from the overall sleeping experience. There were also comments about worn bedding, with some linens and blankets having holes or burn marks.
Despite these criticisms, for many travelers, the hotel’s proximity to the ferry and the Calais city center, as well as the helpful and pleasant staff, made it a reasonable choice for a stopover, particularly for short stays. While the beds have garnered both praise and complaints, they remain a defining feature for potential visitors to consider.
Cleanliness
The hotel’s strategic location offers easy access to Calais’ attractions, nearby dining options, and transport links, including direct routes to the ferry port. The friendly and professional staff enhance the experience, with many guests noting the pleasant reception and efficient service. Despite some mixed reviews regarding the overall state of the building, HECO Calais Centre-Gare remains a popular choice for those prioritizing cleanliness and convenience during their stay.
Staff
Staff members are attentive, readily available, and proficient in multiple languages including English, which proves invaluable to international travelers. Their ability to communicate effectively enhances the guest experience, making them feel at home. Guests appreciate the helpful and accommodating nature of the team, who are quick to provide assistance, such as room changes or technical support for connecting to WiFi.
While areas of the hotel may require renovation, the superb staff presence compensates for these shortcomings, providing a warm and welcoming environment that guests are eager to return to. Whether interacting at the reception or during breakfast service, the team works tirelessly to deliver top-notch service, ensuring guests leave with a positive impression of HECO Calais Centre-Gare.
Wi-Fi
Parking
Family
The hotel is particularly favored for those seeking a convenient stopover after a long day of travel, whether for a family gathering or a simple overnight stay. Guests appreciate the cleanliness and maintenance of the facilities. Despite some concerns about cleanliness regarding cigarette butts, the overall atmosphere is considered pleasant and welcoming for families. The quiet breakfast area adds a positive touch to the stay, rounding off the experience on a satisfactory note.
Many visitors express a willingness to return, feeling that the hotel meets the needs of both family and single travelers alike, making it a recommendable option for anyone planning a visit to Calais.
Accessible
However, while the main hotel building is noted as wheelchair-friendly, there are no specific features mentioned in the reviews regarding accessibility, and it’s worth noting that there's no elevator to reach the upper floors, which could pose a challenge for some guests. Although the location and general access are highlighted as convenient, the absence of an elevator suggests that the hotel may not be suitable for everyone, particularly individuals with certain mobility challenges. Despite this, HECO Calais Centre-Gare serves as a reliable and well-placed option for short stays and quick trips to the region.
No, HECO Calais Centre-Gare doesn't have any pool.
No, a spa isn't available at HECO Calais Centre-Gare.
Yes, HECO Calais Centre-Gare welcomes dogs.
Yes, parking facilities are available at HECO Calais Centre-Gare.
No, HECO Calais Centre-Gare doesn't have a gym.
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