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Summary of reviewsMetropol Hotel in Calais is highly praised for its prime location, making it an ideal choice for travelers. Situated just steps from Calais Ville Train Station and conveniently near the ferry terminal and Eurotunnel, it offers easy access to local shops, restaurants, and historic sites, making it perfect for exploring town or as a stopover. Despite its central location, the hotel provides a tranquil setting, complemented by secure parking options, enhancing the overall convenience and security for guests.
The hotel's breakfast generally receives positive feedback for its variety and quality, with freshly cooked eggs and bacon being highlights. However, some guests feel that more diverse options could improve the price-to-value ratio. Although the hotel does not serve dinner, its proximity to a variety of local dining options ensures guests can easily find excellent meals nearby, with staff providing recommendations or facilitating food delivery.
Metropol Hotel's rooms offer a mix of charm and practicality, characterized by cleanliness, spaciousness, and comfort. The beds and bedding are particularly appreciated for their comfort, ensuring a restful sleep. While some rooms exhibit signs of wear, guests find them functional and satisfactory for short stays. The accommodating and friendly staff enhance the guest experience with their multilingual abilities and helpfulness.
Cleanliness is a strong point for Metropol Hotel, with guests consistently noting the spotless condition of rooms and common areas. While some furnishings are dated, the commitment to maintaining a clean environment is evident. The hotel also caters effectively to families and pet owners, offering spacious family rooms and a welcoming atmosphere for furry companions.
WiFi connectivity receives mixed reviews, being reliable in public areas but occasionally weak in bedrooms. However, guests appreciate the staff's effort to ensure a satisfactory internet experience. Secure and convenient parking further adds to the hotel's appeal, providing peace of mind for those traveling with vehicles.
Overall, Metropol Hotel strikes a balance between value and comfort, offering a pleasant stay with its excellent location, welcoming staff, and clean accommodations. It serves as a favorable choice for short stays, offering good value, convenience, and a touch of character. Show more
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Dog Friendly Hotel
Confirmed as a pet-friendly hotel in Calais, it provides accommodation for guests who wish to travel with their animal companions.
Hotel with Parking
As a hotel, it is more likely to offer parking facilities compared to other property types. Its location might offer street parking or a dedicated lot.
Accessible Hotel
This hotel offers comprehensive accessibility, including an entire unit that is wheelchair accessible, elevator access to upper floors, and handicapped parking. Specific room features include roll-in showers, shower chairs, adapted baths, lowered sinks, and toilets with grab rails, ensuring a comfortable stay for guests with mobility needs.
3-Star Hotel
This hotel is close to the train station. Guests appreciate the friendly staff, clean rooms, and good breakfast, making it a reliable choice for a comfortable stay.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Room Types
Double RoomThis room has a flat-screen TV with satellite channels and a private bathroom with a hairdryer.
Twin RoomThis room has a flat-screen TV with satellite channels and a private bathroom with a hairdryer.
Triple RoomThis room has a flat-screen TV with satellite channels and a private bathroom with a hairdryer.
Family RoomThis spacious room has 2 king-size beds, a living room with Chesterfield sofas, a flat-screen TV with satellite channels and a private bathroom.
Single RoomProviding free toiletries, this single room includes a private bathroom with a bath and a hairdryer. The single room provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as an inner courtyard view. The unit offers 1 bed.
Guest Reviews
7.7
Good
Location
Nestled conveniently in Calais, Metropol Hotel stands out for its prime location, making it an ideal base for travelers. The hotel is situated just steps from Calais Ville Train Station, granting easy access for those arriving by train. Its central positioning places guests within a short walking distance to the town center, offering the perfect opportunity to explore local shops, restaurants, and historic sites.
For ferry travelers, the hotel is strategically located near the ferry terminal, providing a seamless transition for those continuing their journeys. Additionally, it is a preferred stopover for those using the Eurotunnel or planning to catch the ferry the next day. Guests appreciate its proximity to public transport, including the bus depot, ensuring hassle-free mobility around Calais.
Despite being centrally located, the hotel offers a tranquil environment, making it conducive for restful sleep. Secure parking facilities, including options for car and motorcycle storage, underscore its commitment to convenience and security. The blend of a superb location and accessible amenities makes Metropol Hotel a favorable choice for both short visits and extended stays in Calais.
Breakfast
Metropol Hotel offers a breakfast experience that tends to evoke mixed feelings among its guests, but generally garners positive remarks. Many reviews highlight the breakfast as excellent, with guests appreciating the freshly cooked eggs and bacon as a notable highlight. There is a consistent appreciation for the breakfast's variety and the option to order eggs to taste, enhancing the morning dining experience. The breakfast is described as plentiful and offering all the necessities, with a selection of rolls, ham, cheese, and yogurt frequently mentioned.
While some guests commend the breakfast for being delicious, varied, and more substantial than expected, there are notes of disappointment about its cost and limited selections. The pricing is perceived as high by some, especially when the variety does not meet their expectations. A number of reviews suggest that while the overall experience is positive, a wider assortment would be appreciated by guests seeking more diverse options.
The setting for breakfast is described as comfortable and pleasant, contributing to a satisfactory start to the day, even if the room is considered simple by some. In summary, the Metropol Hotel's breakfast tends to satisfy most guests with its quality and fresh options, though some feel the price to value ratio could be improved with a more extensive selection.
Dinner
Metropol Hotel offers a convenient location for guests looking to explore a variety of dining options. Situated within easy walking distance from central Calais, visitors can enjoy an evening meal at numerous local restaurants and bars, with some places such as the Family Pub offering exceptional beer and pizzas. Although dining is not available at the hotel itself, guests have access to a plethora of eateries and a small supermarket nearby, ensuring a diverse choice. The hotel's team is also ready to recommend excellent local dining spots or facilitate food delivery to the reception, allowing guests to enjoy a seamless dining experience during their stay.
Rooms
Metropol Hotel offers a mix of charm and practicality, providing guests with clean and comfortable accommodations. Many visitors have highlighted the spaciousness and quietude of the rooms, noting that they contribute to a restful night's sleep. The beds and pillows particularly stand out for their comfort, being a frequent point of praise among guests, ensuring a cozy stay. Despite some wear and dated decor, the rooms are generally well-equipped and maintained to meet basic needs.
A recurring emphasis on cleanliness suggests a well-kept environment, although the bathrooms have been noted as somewhat small and outdated. Some rooms show signs of needing refurbishment, with certain areas of the infrastructure being described as dated. Yet, guests generally find the rooms functional and satisfactory for short stays.
The hotel's central location appeals to many, providing easy access to local shops, cafes, and transport links, making it convenient for stopovers. The staff receive accolades for their friendliness and helpfulness, enhancing the overall guest experience. While there are mentions of occasional smoke smells and minor maintenance issues, travelers find the Metropol Hotel to deliver good value, comfort, and a touch of charm, making it a reasonable choice for a brief visit.
Beds
Metropol Hotel consistently receives praise for its comfortable beds, which seem to be a standout feature among guests. The majority of reviews highlight the beds as very comfortable, often complemented by excellent pillows. The mattresses frequently receive commendations for their comfort, with some guests mentioning they enjoyed an exceptional night's sleep on them. While a few reviews noted slight sagging or discomfort, these seem to be exceptions rather than the rule. The bedding generally receives positive remarks for its quality, though there are occasional mentions of wear. Overall, guests appreciate the combination of cozy beds and good bedding, contributing significantly to their restful experience at the hotel.
Cleanliness
Nestled in a prime location, Metropol Hotel frequently earns praise for its impressive standards of cleanliness and comfort, making it a reliable choice for travelers seeking a clean and quiet refuge. Guests consistently note the spotlessly clean condition of both rooms and common areas, often highlighting the ultra-comfortable bedding and well-appointed amenities, including in-room coffee and tea setups. While the hotel’s decor might strike some as being a bit dated, its tidiness stands out as impeccable, with the majority of accommodations thoroughly cleaned to meet guests’ expectations.
The hotel’s sanitary facilities, including bathrooms and toilets, generally maintain high cleanliness standards, although some guests have indicated room for improvement in certain areas. Despite minor issues such as dated furnishings or occasional musty odors, many visitors appreciate the secure parking options, particularly for motorcyclists, and find the hotel to be a pleasant and functional option for short stays or as a base to explore the nearby town center.
Friendly and helpful staff contribute to the warm ambiance, offering guests a hospitable welcome that complements the clean and welcoming environment of Metropol Hotel. Overall, travelers rate Metropol Hotel highly for delivering a tranquil and clean experience at a reasonable price, making it a popular choice for those valuing cleanliness and comfort during their stay.
Staff
Metropol Hotel stands out for its impeccable service, thanks largely to its exceptionally friendly and attentive staff. Guests have consistently praised the hotel team for their warm and welcoming demeanor, making each stay a pleasant experience. The staff's ability to speak multiple languages fluently, including English and French, is frequently noted, facilitating smooth communication and enhancing the overall guest experience.
Visitors have highlighted the staff's willingness to go the extra mile, whether it’s being accommodating to guests traveling with pets or providing excellent assistance at the reception. The ability of the staff to keep smiling and remain professional regardless of the time of day contributes to the hotel's inviting atmosphere. Many reviews mention individuals who made a memorable impact with their kindness and efficiency, which guests deeply appreciate.
The positive interactions extend beyond the reception, with hotel employees across all areas providing commendable service. Whether enjoying a late bar opening or receiving knowledgeable advice from the concierge, guests find the staff responsive and eager to assist. The feeling of being in a home with a storied history and charm is amplified by the courtesy and availability of the team.
Overall, the reviews emphasize the Metropol Hotel’s dedication to creating a welcoming environment through a wonderfully accommodating staff committed to meeting guest needs, ensuring a delightful stay for everyone.
Wi-Fi
At the Metropol Hotel, the WiFi experience seems to be a mixed bag, with several positive notes on its speed and reliability. Guests have mentioned that the WiFi was fast and worked very well in certain areas. However, it appears that connectivity can be inconsistent, particularly in the bedrooms where some have experienced poor signal strength or a complete lack of WiFi. In instances where the WiFi was unreliable, the staff were accommodating, offering access to a better connection in the lounge area. Despite some moments of frustration with stability and frequent re-authentication requirements, there are aspects of the WiFi service that cater to guests' needs adequately. Overall, while there is room for improvement, especially in the bedroom areas, the Metropol Hotel offers a potentially solid WiFi performance in public areas.
Parking
Metropol Hotel offers a variety of convenient and secure parking options that seem to consistently satisfy guests. Many visitors appreciate the ample free parking options available directly in front of the hotel, as well as on the street, making it easy to park right at the door. For those seeking additional security, the hotel provides a secure garage option, which can be reserved for a fee. Guests frequently highlight the peace of mind provided by the safe, locked garages, especially when needing to securely store cars, bikes, or motorcycles. The hotel’s location enhances the parking experience, offering easy access to nearby areas and ensuring convenience throughout the stay. Overall, Metropol Hotel's parking facilities are praised for their security, accessibility, and value for money.
Family
The Metropol Hotel offers an appealing option for families traveling with children and even pets. The family rooms and suites stand out for their impressive size and comfort, making them ideal for both short stays and as a stopover when using the Eurotunnel. The rooms are described as clean and well-equipped, with plenty of space that includes separate facilities such as toilets and baths, which are particularly appreciated by families with kids. The staff receives high praise for their helpfulness, especially regarding accommodating pets, creating a welcoming atmosphere. Families will also find convenience in nearby amenities, such as a short walk to a playground and dining options. While it may not be recommended for longer vacations, the Metropol Hotel serves as a perfect base for an overnight stay or quick family getaway.
3 Star
Metropol Hotel in Calais tends to offer guests a mix of value and charm, making it an appealing choice for budget-conscious travelers. Although not explicitly marked as a three-star establishment, many reviews align it with a typical budget and basic service hotel. Guests note its excellent location, being conveniently situated near the center, which is particularly welcoming to cyclists. Despite the older, traditional style of the building, it is well-maintained, clean, and exudes character that some find charming. Rooms provide basics such as coffee and tea, which are appreciated, though some reviews suggest a need for renovation to refresh the somewhat dated and dark interior. The breakfast receives mixed feedback, with some considering it a letdown given the price, while others appreciate the pleasant setting. Friendly staff contribute to the overall experience, helping to make the stay enjoyable despite the hotel’s limitations. Overall, Metropol Hotel offers good value for money and serves as a pleasant accommodation option for those stopping before the canal crossing.
Dog Friendly
Metropol Hotel stands out for its welcoming embrace of furry companions, offering a reliable option for travelers who wish to bring their pets along. Guests frequently praise the hotel for its pet-friendly atmosphere, highlighting the ease and convenience of staying with their dogs. The accommodating staff receives commendations for their warm and kind approach, which extends to animal guests as well. Travelers, such as those frequently crossing the U.K. border, appreciate the seamless experience enabled by the hotel's pet-inclusive policies. The opportunity for pets to stay within comforts, such as a pet carrier, is noted as a thoughtful touch that enhances the overall experience. The acceptance and availability of staff towards pets serve as a reassuring aspect for many guests, making Metropol Hotel an appealing choice for pet owners.
No, Metropol Hotel doesn't have any pool.
No, a spa isn't available at Metropol Hotel.
Yes, Metropol Hotel welcomes dogs.
Yes, parking facilities are available at Metropol Hotel.