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Summary of reviewsDOMITYS - Le Fil de Soie enjoys a highly regarded and convenient location, ideal for travelers using the Eurotunnel or ferry, as it is only a short drive from the terminals. Centrally located in Calais, the hotel allows easy exploration of shops, restaurants and main attractions, although it is nestled in a quiet residential area, offering a tranquil environment. Secure and spacious parking further adds to its appeal, despite some initial challenges with roadworks and navigation.
The breakfast experience at DOMITYS - Le Fil de Soie receives mixed reviews. Some guests appreciated the hearty portions, good value and the convenience of having breakfast served in-room. However, others found the offerings basic and not worth the cost, often citing limited selections and issues like cold coffee. Nonetheless, the in-room dining option remains a comfort for many.
Dinner at the hotel's restaurant also presents a mixed picture. While praised for quality and value during evening meals, the limited hours and set menu may not appeal to everyone. Guests appreciated the excellent service but noted inconsistent availability of meals and drinks. Fortunately, decent takeaway options nearby provide alternatives for those seeking different dining experiences.
Room accommodations at DOMITYS - Le Fil de Soie are a standout feature. Guests consistently praise the spacious, clean and modern apartments. The well-equipped kitchenettes, comfortable beds and bright, airy atmosphere contribute to a homely feel. The facilities, including a swimming pool and gym, add to the positive experience, although minor issues like occasional noise and limited kitchen utensils are noted.
Cleanliness at the hotel is frequently highlighted as a strong point with guests commending the spotless and well-maintained condition of the accommodations. The attentive staff further enhances this aspect, creating a comfortable and safe atmosphere.
The staff at DOMITYS - Le Fil de Soie receive high marks for their friendliness and helpfulness. Guests noted the welcoming and attentive service, despite occasional language barriers. The team's professionalism and courteous demeanor significantly contribute to guest satisfaction.
Guest reviews of the hotel's WiFi service reveal recurring issues with connectivity. Although free, many experienced difficulties accessing the internet, citing weak signals and unstable connections. Despite this, other amenities like the indoor pool, sauna and free secure parking receive positive feedback.
The gym facilities are highly appreciated, noted for their quality and accessibility, along with the swimming pool and sauna. The pool area, particularly the heated indoor pool and spa pool, is enjoyed by families, although some mentioned temperature inconsistencies and occasional maintenance closures.
Parking at DOMITYS - Le Fil de Soie is a significant advantage with secure underground options frequently praised for safety and ease of access. Ample free parking and convenience for vehicle security add to the appeal, although navigating the one-way systems can be initially tricky.
The beds at DOMITYS - Le Fil de Soie are generally praised for their comfort, providing restful sleep with high-quality bedding. However, some guests mentioned the double beds felt narrow, posing challenges for taller guests or couples, but overall, the bedding is seen as excellent.
The hotel is commended for its accessibility features with spacious, wheelchair-accessible accommodations and convenient facilities for guests with disabilities. While there are some concerns about bathroom accessibility, the overall feedback is positive with many appreciating the fresh décor and comfortable environment.
In summary, DOMITYS - Le Fil de Soie offers a highly convenient and comfortable stay with excellent staff service, modern and clean accommodations and valuable amenities like parking and wellness facilities, making it an appealing choice for travelers. Show more
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Categories
Aparthotel with Swimming Pool
This aparthotel features an indoor swimming pool, a sauna, and a hot tub. It offers spacious and comfortable rooms, making it a great choice for a relaxing stay.
Heated Pool Indoor Pool
Accessible Aparthotel
DOMITYS - Le Fil de Soie is praised for its first-class wheelchair access and excellent disabled facilities. The aparthotel offers spacious, wheelchair-accessible accommodations with easy access to rooms located near the lift, and convenient underground parking accessible by fob.
Aparthotel with Indoor Pool
This aparthotel provides a heated swimming pool and a sauna. It offers a comfortable and clean environment for guests seeking a relaxing swim and wellness amenities during their stay.
Aparthotel with Heated Pool
This aparthotel in Pas de Calais is included in this list of properties known to feature a heated pool. Guests can enjoy access to a heated pool facility.
Dog Friendly Aparthotel
Aparthotel with Parking
Aparthotel with Gym
4-Star Aparthotel
Room Types
Superior ApartmentFeaturing a private entrance, this spacious apartment also consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an electric kettle. A seating area with a flat-screen TV, soundproof walls and a balcony are provided in this apartment. The unit offers 3 beds.
Deluxe ApartmentBoasting a private entrance, this apartment also features 1 living room, 1 separate bedroom and 1 bathroom with a shower. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an electric kettle. Featuring a balcony, this apartment also features soundproof walls, a seating area and a flat-screen TV. The unit has 1 bed.
StudioThe studio features a private bathroom, a private entrance, soundproof walls, as well as a seating area with a flat-screen TV. Meals can be prepared in the kitchen, which is equipped with a stovetop, a refrigerator, kitchenware and an electric kettle. The studio provides a dining area, a wardrobe, a safe deposit box, a dressing room, as well as a TV. The unit offers 1 bed.
Deluxe Double StudioThe studio has a private bathroom, a private entrance, soundproof walls, as well as a seating area with a flat-screen TV. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and an electric kettle. The studio features a dining area, a wardrobe, a safe deposit box, a dressing room, as well as a TV. The unit has 2 beds.
Guest Reviews
8.3
Very Good
Location
DOMITYS - Le Fil de Soie enjoys a highly regarded location, making it a convenient choice for various travelers. For those journeying via the Eurotunnel or ferry, it offers easy access with a short drive of about ten minutes to the terminals, positioning it as an ideal stopover before or after a cross-channel trip. The hotel is also centrally located within Calais, allowing guests to explore the city's shops, restaurants and main attractions with ease, often within walking distance.
While the bustling city center is only a short walk away, guests can also enjoy a peaceful and quiet stay, thanks to the serene residential area the hotel is situated in. This blend of tranquility and accessibility makes it a favorable choice for a restful overnight stay and for those planning to explore the Calais region.
Secure, private and spacious parking adds to the ease of access, especially for those with vehicles. Despite some minor inconveniences such as roadworks and the initial difficulty in navigating the surrounding one-way streets, guests have appreciated the hotel's overall location.
The nearby amenities, including restaurants, shops and transport links, enhance its appeal for visitors looking to explore or just relax before moving on to their next destination. While the setting might lack scenic beauty due to ongoing redevelopment, the advantages of its convenient, central position remain significant.
Breakfast
At DOMITYS - Le Fil de Soie, breakfast experiences have received a mixed range of reviews from guests. Some visitors appreciated the hearty and well-organized breakfast offerings, noting the good value for the price, generous portions and sufficient variety. The option to have breakfast served in the room was praised for its comfort and convenience with the service being timely and pleasant.
However, a significant number of guests felt that the breakfast was underwhelming and not worth the cost, often pointing out that the selections were basic and limited. Issues such as cold coffee, lack of fresh pastries and insufficient portions were frequently mentioned. Additionally, the necessity to pre-order breakfast the night before was seen as inconvenient by many, particularly for those who arrived late or had early departures.
Overall, while DOMITYS - Le Fil de Soie offers the convenience of in-room dining and some guests found the breakfast satisfactory, there are consistent reports suggesting that improvements are needed in both variety and quality to meet guest expectations.
Dinner
DOMITYS - Le Fil de Soie offers some mixed experiences for dining. The restaurant has limited hours, closing as early as 8 PM and reservations are essential due to its limited seating capacity. The dinner menu offers a set selection, often catering primarily to residents, which may not suit all tastes. While the evening meal receives praise for its quality and value, other dining experiences are less favorable with complaints about portion sizes and high prices.
Guests can order meals and drinks to their rooms, although there have been issues with order cut-off times and the availability of food and drink is inconsistent, especially for alcoholic beverages. For visitors who prefer eating out, eateries within walking distance are sparse, but there are decent takeaway options nearby.
Service at the restaurant is lauded as excellent and the staff at reception are helpful. However, there are notable shortcomings like a lack of in-room coffee facilities and poor menu choices. Overall, while dining at DOMITYS - Le Fil de Soie is convenient with options for room service, it may not fully meet the expectations of a tourist clientele seeking flexible and diverse dining experiences.
Rooms
At 'DOMITYS - Le Fil de Soie,' guests can expect spacious, clean and modern accommodations that surpass typical hotel offerings. The apartments are generously large, providing ample space and comfort, making them ideal for families, including those with pets. Many reviews highlight the well-equipped kitchenettes and convenient facilities, ensuring a comfortable stay whether for an overnight stopover or a longer vacation.
The accommodations are consistently described as spotlessly clean and well-maintained, featuring modern interiors and a bright, airy atmosphere. The size of the apartments, which includes separate living areas, bedrooms and sometimes balconies, is repeatedly praised, offering a homely feel with plenty of room to relax.
Guests appreciate the quiet and peaceful environment, coupled with comfortable bedding and blackout curtains for a restful stay. The modern amenities, including free secure parking, swimming pool and gym facilities, add to the overall positive experience.
Despite some minor issues such as occasional noise, limited kitchen utensils and some maintenance needs, the overall consensus is highly favorable. The staff is noted for being attentive and helpful, further enhancing the guest experience. Overall, 'DOMITYS - Le Fil de Soie' offers a spacious, clean and comfortable retreat that provides excellent value for money.
Beds
The beds at DOMITYS - Le Fil de Soie receive high praise for their comfort from many guests. Descriptions include terms such as "very comfortable," "comfy," and "superbly comfortable," highlighting the overall positive impressions. Guests often mention the beds providing restful sleep with particular commendation for comfortable mattresses and high-quality bedding.
However, there are recurring comments about bed size with some reviews noting the double beds are narrow or small, which could pose a challenge for taller guests or couples. Despite this, the bedding is frequently described as excellent and top-notch, contributing to an overall comfortable stay. Although there are a few mentions of beds being on the softer side or some discomfort, the majority of reviews reflect a positive sleeping experience at the hotel. Overall, the spacious and bright rooms coupled with the comfortable beds make DOMITYS - Le Fil de Soie a good choice for rest and relaxation.
Cleanliness
At "DOMITYS - Le Fil de Soie," cleanliness emerges as a standout feature from guest reviews. Visitors consistently highlight the apartments and rooms as being very clean, spacious and comfortable. Many attest to the impeccable, spotlessly clean condition of the accommodation, describing it as bright, modern and well-equipped. The facilities are praised for their fresh, tidy and well-maintained appearance.
Guests also appreciate the kind and attentive staff, contributing to a comfortable and safe atmosphere. The spacious apartments provide a relaxing environment with modern amenities and comfortable bedding. However, a few reviews mention areas needing improvement, such as occasional stains and missed cleanings, but these are exceptions amid the predominantly positive feedback on the establishment's cleanliness. Overall, "DOMITYS - Le Fil de Soie" offers a pristine and welcoming stay with a high standard of cleanliness and excellent service.
Staff
At 'DOMITYS - Le Fil de Soie', guests frequently commend the friendliness and helpfulness of the staff. The atmosphere is welcoming with the reception and broader team consistently providing courteous, efficient and attentive service. Many guests noted the warm, professional and approachable demeanor of the staff, adding a touch of humanity to their stay. The politeness and readiness to assist were highlighted, making guests feel comfortable and well cared for.
However, there were mentions of language barriers, as some staff members did not speak English fluently, which occasionally resulted in communication challenges. Despite this, the staff's willingness to assist and their positive attitude often mitigated such issues. In many cases, the team's responsiveness and focus on customer satisfaction were greatly appreciated, reflecting a genuine commitment to ensuring a pleasant stay for guests.
Overall, the combination of the friendly staff, clean accommodations and a calm environment left a lasting positive impression on many visitors to 'DOMITYS - Le Fil de Soie'.
Wi-Fi
Guest reviews of DOMITYS - Le Fil de Soie indicate a recurring issue with the hotel's WiFi service. Despite being free, many guests experienced significant difficulties accessing the internet with problems ranging from non-existent or poor connectivity to incorrect passwords and unstable signals. Some reviews highlighted that even when WiFi was available, it was often not usable, forcing guests to rely on their own data. The WiFi signal was frequently described as weak and the access process was noted to be restrictive. While a few reviews mentioned that the WiFi worked well, these were exceptions rather than the norm. On a positive note, guests appreciated other amenities like the indoor pool, sauna and parking and acknowledged the overall quiet, bright and clean environment of the hotel.
Gym
DOMITYS - Le Fil de Soie receives favorable feedback for its gym facilities. Guests appreciate the accessibility and quality of the gym, highlighting it as a good facility. The inclusion of a gym, along with a swimming pool and sauna, is consistently mentioned as a significant advantage that adds value to the hotel experience. The wellness area, which includes the gym, is noted for being freely accessible and of high standard. Overall, the gym, along with other wellness amenities, is much appreciated by guests, making their stay more enjoyable.
Pool
DOMITYS - Le Fil de Soie's swimming pool receives generally positive reviews with many guests appreciating it as a significant perk included in the hotel room price. The pool area is described as very pleasant, clean and tidy. Guests find the addition of the sauna and gym facilities to be a bonus, enhancing the overall experience. The heated indoor pool, often highlighted, is particularly enjoyed by both adults and children, making it a hit among families. The spa pool with hot tub and jacuzzi is also frequently praised. However, there are mixed feelings about its accessibility and temperature with some guests mentioning times when the pool was too cold or even closed for maintenance. Despite these occasional drawbacks, the swimming area remains a strong draw, often cited as a reason for returning. Welcoming and helpful staff further enhance the experience, emphasizing the overall quality of the amenities at this residence.
Parking
DOMITYS - Le Fil de Soie offers extensive and appreciated parking options for its guests. The standout feature is its secure underground parking, frequently highlighted for its safety and ease of access, often directly from the hotel via elevator or stairs. This convenience makes it a prime choice for travelers who value the security of their vehicles. The facility includes a private parking garage that is free of charge, further enhancing its appeal.
Guests praised the availability of ample parking spaces, both underground and off-street, making parking hassle-free. The underground garage is particularly noted for its security features, providing peace of mind despite being in the city center. Some reviews mentioned that parking could be a bit tricky to locate due to one-way systems, but once found, its secure and protected environment was highly valued.
With the inclusion of parking at no extra cost and clear guidance to parking areas, DOMITYS - Le Fil de Soie ensures a comfortable and stress-free experience for guests arriving by car.
Accessible
DOMITYS - Le Fil de Soie is generally praised for its accessibility features and convenience for guests with disabilities. The property boasts easy access, accommodating rooms close to the lift and spacious, wheelchair-accessible accommodations. Many reviews highlighted the first-class wheelchair access and excellent disabled facilities. The accessible location and large apartments with essential amenities, including a comfortable bathroom and freshly decorated interiors, were appreciated. Guests found the underground parking, accessible by fob, particularly convenient.
While there were some concerns about the bathroom accessibility for wheelchair users and minor comments about the need for small renovations, the overall feedback was positive. The fresh décor and good facilities, including a nicely done bathroom and comfortable beds, added to the appeal. The spa pool and good quality food further contributed to a pleasant stay. Despite a few shortcomings in comparison to other Domitys properties, reviewers noted that the accessible apartment was functional and well equipped for overnight guests.
Indoor Pool
Guests at 'DOMITYS - Le Fil de Soie' greatly appreciated the hotel's indoor pool. They noted the convenience of it being included in the room price, making it a welcome addition, especially in bad weather. The pool area is praised for its cleanliness and is recognized as a wonderful, heated space that’s well-maintained with some reviews highlighting its whirlpool feature.
Families, particularly children, seemed to love the pool, adding that it was a popular facility within the hotel. The indoor pool's warmth and features, like jets, received positive mentions for their relaxation benefits. Some guests enjoyed exclusive access or found it to be nicely uncrowded.
The pool area, along with its associated spa and sauna, was described as very nice with both facilities contributing to an enjoyable and relaxing stay. However, it's worth noting that one guest mentioned the sauna was not a traditional one.
Overall, 'DOMITYS - Le Fil de Soie' provides a top-tier indoor pool experience, highly enriching the guest stay with a combination of leisure and wellness amenities.
Luxury
DOMITYS - Le Fil de Soie is a luxury residence that promises an opulent stay through modern interiors paired with spacious, newly-decorated apartments. The accommodations are thoughtfully furnished, featuring fully equipped and luxurious designs that extend beyond the norms of conventional hotels. Guests consistently note the impressive quality of the facilities, making it an excellent choice for families. The deluxe apartments create a high-end, extravagant atmosphere, elevated further by the inclusion of private underground parking. The central location enhances its appeal, providing convenience without compromising the serene and pleasant surroundings. A top-notch spa area rounds out the luxurious experience, ensuring a rejuvenating stay. Cleanliness is meticulously maintained, adding to the fresh and welcoming feel of the residence, all contributing to an overall sense of luxury and comfort that stands out in comparison to typical hotel offerings.
Dog Friendly
DOMITYS - Le Fil de Soie stands out as a top choice for travelers who are accompanied by their furry friends. The hotel is widely praised for its dog-friendly nature, accommodating guests traveling with pets without any hassle. The clean and comfortable apartments make for a cozy stay, while the welcoming staff ensure that dogs are treated as well as their human counterparts.
Guests celebrated the convenience of bringing their pets along, noting that dogs are welcome and accepted without any issues. The hotel’s ambiance and interactions between pets and residents create a harmonious environment, allowing pet owners to relax and enjoy their stay. Additionally, the hotel’s garden space provides an excellent area for dogs to stretch their legs and get some fresh air.
Safety for pets is also emphasized, giving pet owners peace of mind while traveling. Overall, the hotel’s commitment to being dog-friendly, combined with its comfortable accommodations and welcoming atmosphere, makes it a superb option for pet owners looking for a stress-free stay.
Yes, DOMITYS - Le Fil de Soie has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at DOMITYS - Le Fil de Soie.
Yes, DOMITYS - Le Fil de Soie welcomes dogs.
Yes, parking facilities are available at DOMITYS - Le Fil de Soie.