InfoSummary of reviewsCasa de la Abuela is celebrated for its beautiful and tranquil setting, providing guests with a serene atmosphere perfect for relaxation. The hotel offers stunning views of the surrounding landscape and a convenient location close to the town center, allowing for easy access to local attractions while maintaining a peaceful retreat. Even though the walk to the lakeside involves navigating cobblestone streets, the 10-minute stroll to town is pleasant and adds to the charm of the experience.
Breakfast at Casa de la Abuela is a standout feature, consistently receiving high praise from guests. The meals are described as delicious, exquisite, and fantastic, with a variety of options such as eggs, bacon, toast, and juice. Prepared fresh and generously served daily, often in a buffet style, breakfast is further enhanced by the personal touch of sometimes being prepared by the family themselves.
The staff at Casa de la Abuela are noted for their exceptional service, often described as wonderful, friendly, and accommodating. Their attentiveness and willingness to ensure guests have everything they need contribute significantly to a positive experience. The warmth and kindness of the staff leave a lasting impression, making guests feel welcomed and valued throughout their stay. The combination of outstanding hospitality, delightful breakfast offerings, and a picturesque location ensures a comfortable and enjoyable visit for all. Show more
InfoSummary of reviewsLa Joya del Lago is highly recommended for its excellent location in Ajijic, which balances convenience and tranquility. Guests appreciate the serene setting on a quiet street just a short distance from the city center and the lake, making it a peaceful retreat while still being close to attractions and amenities. The spacious rooms and beautiful views further enhance the stay.
Dining at the on-site D'Shanti Restaurant is a highlight with many guests praising the delicious and reasonably priced Italian cuisine. The proximity and quality of the restaurant add to the overall positive dining experience, though the lack of breakfast options is noted as a drawback.
The accommodations at La Joya del Lago are described as spacious, clean and well-equipped, making it suitable for families or couples. The rooms often include kitchenettes and comfortable beds, contributing to a restful stay. Despite some maintenance issues such as non-functioning appliances and occasional cleanliness concerns, the general sentiment is that the peaceful and well-maintained environment outweighs these negatives.
Cleanliness across the property receives mixed reviews. While many guests report clean rooms and pleasant surroundings, including well-kept gardens and terraces, some note issues with general maintenance and cleaning services. The pools, in particular, receive varied feedback with some guests enjoying their size and appeal, while others point out the need for better upkeep.
The staff at La Joya del Lago are often praised for their friendliness and attentiveness, creating a welcoming atmosphere. However, there are occasional concerns about service consistency and availability. Despite these minor issues, the staff's professionalism and warm hospitality stand out as a key strength of the hotel.
The hotel's wifi service is seen as unreliable with frequent disconnections and overall poor performance, indicating a need for improvement in this area. Conversely, parking facilities are generally positive, providing convenience for guests with vehicles, though slight inconveniences are mentioned regarding nighttime access.
The beds receive mixed reviews with many finding them clean and comfortable, while some guests note that the mattresses are overly firm and the pillows lack comfort. The outdoor pool area is well-regarded for its serene and spacious environment but would benefit from better maintenance and heating.
In summary, La Joya del Lago offers a comfortable and tranquil stay with its prime location, spacious accommodations and friendly staff. Despite some areas needing improvement, such as maintenance, wifi and breakfast services, the general experience remains positive for those seeking a relaxing getaway amidst beautiful surroundings. Show more
InfoSummary of reviewsHotel Villas Ajijic in Ajijic Chapala, Jalisco, receives predominantly positive reviews, especially for its excellent location, serene atmosphere and close proximity to Lake Chapala. Guests frequently praise the breathtaking views from the rooms and terraces and appreciate being a short walk from the Malecon and downtown Ajijic. The tranquil and picturesque gardens add to the overall appeal with the combination of stunning landscapes and a calm environment making the location one of the hotel's strongest features.
The breakfast offerings at the hotel are another highlight, consistently receiving compliments for being delicious, homemade and substantial. Featuring chilaquiles, eggs, beans, pancakes, fruits and beverages, the breakfast is well-prepared and served in a cozy, relaxing atmosphere. Despite a few comments about a limited menu and repetition, the quality and presentation of the breakfast leave many guests satisfied.
The rooms offer mixed experiences but are generally praised for being spacious, clean and well-equipped with functional kitchenettes and comfortable beds. Some guests enjoyed the cozy atmosphere and amenities, though there are noted issues such as dated décor, inconsistent hot water and inadequate air conditioning. Despite these concerns, efforts in renovation and maintenance are evident in some areas, providing a balance of rustic charm and comfort, although improvements are still needed.
Cleanliness at Hotel Villas Ajijic receives varied feedback. While many guests commend the clean rooms, linens and gardens, there are occasional reports of dirty pools, soap residue and insects. The disciplined cleaning service and the attentiveness of the staff are positively noted, despite some areas needing better maintenance.
The staff is highlighted for their friendliness and hospitality, significantly enhancing the guest experience. Excellent service from management and housekeeping stands out. However, the reception staff receive frequent criticism for their unfriendly demeanor, suggesting a need for better training and professionalism in this area.
Family-friendliness is another strength of the hotel with a cozy atmosphere and amenities catering well to children and families. Although noise from crying babies and concerns about metal beds' suitability are mentioned, the hotel remains a preferred choice for families seeking a quiet retreat.
The hotel's WiFi service is inconsistent with some guests experiencing good connectivity while others face stability issues and weak signals. Similarly, the outdoor pools, especially the heated ones, are popular for their comfort and beautiful views despite some minor cleanliness concerns in smaller pools.
In conclusion, Hotel Villas Ajijic offers a charming retreat with its excellent location, delicious breakfast and family-friendly environment. Although some areas require improvements in room conditions, cleanliness and staff professionalism at reception, the overall experience remains positive with many guests appreciating the hotel's serene ambiance and natural beauty. Show more
