Capital O La Joya Del Lago
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Summary of reviewsLa Joya del Lago is highly recommended for its excellent location in Ajijic, which balances convenience and tranquility. Guests appreciate the serene setting on a quiet street just a short distance from the city center and the lake, making it a peaceful retreat while still being close to attractions and amenities. The spacious rooms and beautiful views further enhance the stay.
Dining at the on-site D'Shanti Restaurant is a highlight with many guests praising the delicious and reasonably priced Italian cuisine. The proximity and quality of the restaurant add to the overall positive dining experience, though the lack of breakfast options is noted as a drawback.
The accommodations at La Joya del Lago are described as spacious, clean and well-equipped, making it suitable for families or couples. The rooms often include kitchenettes and comfortable beds, contributing to a restful stay. Despite some maintenance issues such as non-functioning appliances and occasional cleanliness concerns, the general sentiment is that the peaceful and well-maintained environment outweighs these negatives.
Cleanliness across the property receives mixed reviews. While many guests report clean rooms and pleasant surroundings, including well-kept gardens and terraces, some note issues with general maintenance and cleaning services. The pools, in particular, receive varied feedback with some guests enjoying their size and appeal, while others point out the need for better upkeep.
The staff at La Joya del Lago are often praised for their friendliness and attentiveness, creating a welcoming atmosphere. However, there are occasional concerns about service consistency and availability. Despite these minor issues, the staff's professionalism and warm hospitality stand out as a key strength of the hotel.
The hotel's wifi service is seen as unreliable with frequent disconnections and overall poor performance, indicating a need for improvement in this area. Conversely, parking facilities are generally positive, providing convenience for guests with vehicles, though slight inconveniences are mentioned regarding nighttime access.
The beds receive mixed reviews with many finding them clean and comfortable, while some guests note that the mattresses are overly firm and the pillows lack comfort. The outdoor pool area is well-regarded for its serene and spacious environment but would benefit from better maintenance and heating.
In summary, La Joya del Lago offers a comfortable and tranquil stay with its prime location, spacious accommodations and friendly staff. Despite some areas needing improvement, such as maintenance, wifi and breakfast services, the general experience remains positive for those seeking a relaxing getaway amidst beautiful surroundings.
Categories
Dining at the on-site D'Shanti Restaurant is a highlight with many guests praising the delicious and reasonably priced Italian cuisine. The proximity and quality of the restaurant add to the overall positive dining experience, though the lack of breakfast options is noted as a drawback.
The accommodations at La Joya del Lago are described as spacious, clean and well-equipped, making it suitable for families or couples. The rooms often include kitchenettes and comfortable beds, contributing to a restful stay. Despite some maintenance issues such as non-functioning appliances and occasional cleanliness concerns, the general sentiment is that the peaceful and well-maintained environment outweighs these negatives.
Cleanliness across the property receives mixed reviews. While many guests report clean rooms and pleasant surroundings, including well-kept gardens and terraces, some note issues with general maintenance and cleaning services. The pools, in particular, receive varied feedback with some guests enjoying their size and appeal, while others point out the need for better upkeep.
The staff at La Joya del Lago are often praised for their friendliness and attentiveness, creating a welcoming atmosphere. However, there are occasional concerns about service consistency and availability. Despite these minor issues, the staff's professionalism and warm hospitality stand out as a key strength of the hotel.
The hotel's wifi service is seen as unreliable with frequent disconnections and overall poor performance, indicating a need for improvement in this area. Conversely, parking facilities are generally positive, providing convenience for guests with vehicles, though slight inconveniences are mentioned regarding nighttime access.
The beds receive mixed reviews with many finding them clean and comfortable, while some guests note that the mattresses are overly firm and the pillows lack comfort. The outdoor pool area is well-regarded for its serene and spacious environment but would benefit from better maintenance and heating.
In summary, La Joya del Lago offers a comfortable and tranquil stay with its prime location, spacious accommodations and friendly staff. Despite some areas needing improvement, such as maintenance, wifi and breakfast services, the general experience remains positive for those seeking a relaxing getaway amidst beautiful surroundings.
Hotel with Free Wi-Fi
As a hotel, Capital O La Joya Del Lago likely provides Wi-Fi as a standard amenity. The hotel provides essential services and facilities, suitable for travelers who need to stay connected.
Small Hotel
This property offers a very quiet environment with beautiful gardens and pristine pools ideal for relaxation. It features equipped villas suitable for a more private and romantic getaway.
3-Star Hotel
This hotel offers a standard set of amenities expected from a 3-star property and is located in Mexico. The telephone number is available.
Hotel with Outdoor Pool
Located near Ixtlahuacán de los Membrillos, this hotel features an outdoor pool, providing a place for guests to swim and cool off.
Hotel with Swimming Pool
Pool Lap Lanes Outdoor Pool
Hotel with Parking
Hotel with Gym
Hotel with Pool Lap Lanes
Guest Reviews
La Joya del Lago is celebrated for its excellent and convenient location, which is mentioned frequently by guests. Nestled in a peaceful area of Ajijic, it allows visitors to enjoy the tranquility of a quiet street without noise disturbance, while being just a short distance away from the city center and the lake. The area is notably restful, making it a perfect retreat for relaxation.
Guests appreciate the proximity to various attractions and amenities, describing the locale as centrally located and close to everything. Parking facilities are highlighted positively, adding to the convenience of staying here. The presence of nearby green areas further contributes to the pleasant environment.
Despite its serene setting, the hotel's location does not compromise accessibility, offering easy and secure access to various destinations nearby. While some mention the slight distance from the boardwalk, the overall sentiment suggests that the benefits of a quiet, yet accessible location far outweigh this minor drawback.
Additionally, the spacious rooms, cleanliness and attentive staff are often praised, contributing to a generally favorable impression of the accommodation. The hotel also boasts beautiful views, which enhance the overall experience for guests seeking both comfort and convenience.
The reviews of 'La Joya del Lago' indicate that the hotel does not provide breakfast service, which was a point of disappointment for several guests. The lack of a restaurant dedicated to serving breakfast left visitors wishing for amenities like coffee or tea-making facilities in their rooms. Additionally, some guests noted inconsistency with the restaurant's operating hours, as it occasionally closed earlier and opened later than scheduled. Despite these shortcomings, the mention of air-conditioned rooms suggests comfort is a priority and incorporating breakfast could significantly enhance the overall guest experience.
La Joya del Lago receives notable praise for its dining options, especially the on-site D'Shanti Restaurant. Guests frequently highlight the excellent quality of food, drinks and service with many describing the restaurant's offerings as delicious and reasonably priced. The close proximity of the restaurant to the hotel is an additional convenience appreciated by visitors. The establishment specializes in Italian cuisine, which is widely enjoyed, though some guests suggest that adding Mexican options to the menu would be a welcome enhancement. One limitation noted is the lack of breakfast service, leading to suggestions for its inclusion. Despite this, the tranquility and spaciousness of the facilities, including the inviting pool area with comfortable seating, contribute to a positive overall dining experience.
La Joya del Lago offers a range of spacious and clean rooms that are well-equipped, making them suitable for families or couples seeking a peaceful getaway. Guests appreciated the large, studio apartment-style accommodations, complete with kitchenettes, refrigerators and kitchen utensils, which made for a comfortable and functional stay.
Most guests found their rooms to be comfortable with many highlighting the cleanliness and spaciousness of both the living areas and bathrooms. The comfortable beds and quiet atmosphere contributed to a restful experience. Cleanliness was a common praise with frequent mentions of well-maintained rooms and clean bathrooms that enhanced the overall comfort.
However, some maintenance issues were noted, including non-functioning refrigerators, leaking sinks and a lack of essential supplies like toilet paper and towels in some instances. The smell of cigarette smoke and sewer problems in certain bathrooms were also highlighted as concerns. Despite these issues, the peaceful and spacious environment, combined with the beautiful facilities and gardens, often outweighed the negatives.
The property also features impressive amenities like a large pool, a smaller pool and extensive facilities that received positive feedback for their cleanliness and inviting atmosphere. The semi-Olympic pool was a standout feature, providing an additional layer of enjoyment to the guests' stay.
In summary, while La Joya del Lago has a few areas requiring attention and maintenance, it generally offers clean, comfortable and spacious accommodations that are perfect for a relaxing retreat amidst beautiful surroundings.
La Joya del Lago features beds that have garnered a mix of feedback from its guests. Many reviewers praised the beds for being clean with some mentioning that the beds are generally comfortable and come with top-quality mattresses, aiding in a good night's sleep. They also noted that the rooms are spacious and clean, adding to the overall comfort.
However, some guests found the beds to be on the harder side, describing the mattresses as very firm or even orthopedic, which might be a benefit for those needing back support. The pillows, however, received less favorable comments, being described as thin and not very comfortable, sometimes even compared to folded towels. Additionally, some visitors found the mattresses to be lacking in comfort, leading to poor sleep experiences.
Overall, while cleanliness and quality of the mattresses were highlighted positively, the firmness of the beds and the comfort level of the pillows could be points of consideration for future guests.
La Joya del Lago offers a mix of experiences when it comes to cleanliness. Some guests have praised the clean rooms and overall cleanliness, appreciating the beautiful and well-maintained gardens, terrace and restaurant areas. The pool has received mixed feedback with some guests noting it as very clean and super clean, while others observed it to be somewhat dirty and full of algae.
However, numerous reviews pointed out issues with general cleanliness and maintenance. There were complaints about dirty facilities, mold in the refrigerator and inconsistent cleaning services. Some guests reported encountering dead cockroaches, dirty fans and problematic bed sheets and pillowcases. Structural maintenance and general cleanliness have been criticized, suggesting that the property could improve in these areas.
Despite these issues, the comfortable, spacious rooms equipped with kitchenettes have received positive notes. The pleasant atmosphere of the property and its cleanliness where it meets expectations contribute to a mixed but informative profile of La Joya del Lago.
At La Joya del Lago, the staff is often praised for their friendliness and kindness, creating a welcoming atmosphere for guests. Reviews highlight the excellent treatment provided by the person who welcomed them and commend the professional and attentive service from the staff. Many guests appreciated the hospitality and warm attitude of the personnel, contributing to a positive overall experience.
However, there are occasional remarks pointing out inconsistencies in service quality. Some guests noted that certain members of the staff lacked friendliness and were not always available when needed. Specific issues included the receptionist not providing information and limited accessibility to management. Instances of perceived cost-cutting measures affecting staff availability and service were also mentioned.
Despite these concerns, the majority of the reviews reflect a favorable view of the staff, emphasizing their friendliness, attentiveness and professionalism. Noteworthy commendations for excellent guest service and the warm hospitality stand out, positioning the staff as a key strength of the hotel.
Guest reviews of La Joya del Lago highlight some concerns regarding the hotel's wifi service. While some guests mentioned that the internet service was good, others noted significant issues such as frequent disconnections, difficulties with the network password and unreliable internet performance on in-room TVs. Additionally, some reviews pointed out complete lack of internet access during their stay. These mixed experiences suggest that while the hotel does provide wifi, the quality and reliability may vary.
The pool at La Joya del Lago appears to have several areas that can significantly benefit from maintenance and improvement. Multiple reviews highlight issues such as missing tiles, lack of cleaning and an overall need for urgent attention to its upkeep. The water temperature of the outdoor pool is frequently mentioned with numerous guests noting it is uncomfortably cold and suggesting it could benefit from being heated or climate-controlled. Some reviews also point out that the pool can appear dirty, has trash and, in some instances, has been left empty.
However, it is worth noting that there are positive aspects mentioned about the pool as well. Guests appreciate its size, describing it as very spacious and big with some instances where it appears clean and visually appealing. Despite its flaws, the pool remains one of the attractive features that draws guests to the property. Investing in its maintenance and perhaps installing a heating system could significantly enhance guest satisfaction and the overall experience at La Joya del Lago.
La Joya del Lago offers a well-located stay with ample parking, making it convenient for guests with vehicles. Though some reviews mention parking spaces can be occupied by restaurant guests, the overall feedback highlights the availability of parking as a positive aspect. Guests appreciate the hotel's central location and find the rooms comfortable and spacious. One note is that the parking lot is closed at night and a few guests experienced delays in accessing the lot. Despite minor inconveniences, the general sentiment is that everything at the hotel, including parking, is excellent.
La Joya del Lago offers an inviting outdoor experience with its two swimming pools set in a large, meticulously maintained garden. Guests appreciate the overall pleasant and serene pool area, which includes tables, loungers and stunning views of the Sierra. The pools themselves receive much praise for being really nice and enjoyable to swim in. However, there are mixed reviews regarding their maintenance. While the children's splash pad is considered acceptable, the main pools face criticism for needing better upkeep and cleaning with some guests noting the pool water was cold and not properly heated. Despite these concerns, many visitors still express their love for the pools and the overall ambiance they provide.
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Location
Guests appreciate the proximity to various attractions and amenities, describing the locale as centrally located and close to everything. Parking facilities are highlighted positively, adding to the convenience of staying here. The presence of nearby green areas further contributes to the pleasant environment.
Despite its serene setting, the hotel's location does not compromise accessibility, offering easy and secure access to various destinations nearby. While some mention the slight distance from the boardwalk, the overall sentiment suggests that the benefits of a quiet, yet accessible location far outweigh this minor drawback.
Additionally, the spacious rooms, cleanliness and attentive staff are often praised, contributing to a generally favorable impression of the accommodation. The hotel also boasts beautiful views, which enhance the overall experience for guests seeking both comfort and convenience.
Breakfast
Dinner
Rooms
Most guests found their rooms to be comfortable with many highlighting the cleanliness and spaciousness of both the living areas and bathrooms. The comfortable beds and quiet atmosphere contributed to a restful experience. Cleanliness was a common praise with frequent mentions of well-maintained rooms and clean bathrooms that enhanced the overall comfort.
However, some maintenance issues were noted, including non-functioning refrigerators, leaking sinks and a lack of essential supplies like toilet paper and towels in some instances. The smell of cigarette smoke and sewer problems in certain bathrooms were also highlighted as concerns. Despite these issues, the peaceful and spacious environment, combined with the beautiful facilities and gardens, often outweighed the negatives.
The property also features impressive amenities like a large pool, a smaller pool and extensive facilities that received positive feedback for their cleanliness and inviting atmosphere. The semi-Olympic pool was a standout feature, providing an additional layer of enjoyment to the guests' stay.
In summary, while La Joya del Lago has a few areas requiring attention and maintenance, it generally offers clean, comfortable and spacious accommodations that are perfect for a relaxing retreat amidst beautiful surroundings.
Beds
However, some guests found the beds to be on the harder side, describing the mattresses as very firm or even orthopedic, which might be a benefit for those needing back support. The pillows, however, received less favorable comments, being described as thin and not very comfortable, sometimes even compared to folded towels. Additionally, some visitors found the mattresses to be lacking in comfort, leading to poor sleep experiences.
Overall, while cleanliness and quality of the mattresses were highlighted positively, the firmness of the beds and the comfort level of the pillows could be points of consideration for future guests.
Cleanliness
However, numerous reviews pointed out issues with general cleanliness and maintenance. There were complaints about dirty facilities, mold in the refrigerator and inconsistent cleaning services. Some guests reported encountering dead cockroaches, dirty fans and problematic bed sheets and pillowcases. Structural maintenance and general cleanliness have been criticized, suggesting that the property could improve in these areas.
Despite these issues, the comfortable, spacious rooms equipped with kitchenettes have received positive notes. The pleasant atmosphere of the property and its cleanliness where it meets expectations contribute to a mixed but informative profile of La Joya del Lago.
Staff
However, there are occasional remarks pointing out inconsistencies in service quality. Some guests noted that certain members of the staff lacked friendliness and were not always available when needed. Specific issues included the receptionist not providing information and limited accessibility to management. Instances of perceived cost-cutting measures affecting staff availability and service were also mentioned.
Despite these concerns, the majority of the reviews reflect a favorable view of the staff, emphasizing their friendliness, attentiveness and professionalism. Noteworthy commendations for excellent guest service and the warm hospitality stand out, positioning the staff as a key strength of the hotel.
Wi-Fi
Pool
However, it is worth noting that there are positive aspects mentioned about the pool as well. Guests appreciate its size, describing it as very spacious and big with some instances where it appears clean and visually appealing. Despite its flaws, the pool remains one of the attractive features that draws guests to the property. Investing in its maintenance and perhaps installing a heating system could significantly enhance guest satisfaction and the overall experience at La Joya del Lago.
Parking
Outdoor Pool
Yes, Capital O La Joya Del Lago has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool.
No, a spa isn't available at Capital O La Joya Del Lago.
No, Capital O La Joya Del Lago doesn't allow dogs.
Yes, parking facilities are available at Capital O La Joya Del Lago.
Yes, Capital O La Joya Del Lago has a gym.
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