Hilton Cairo Heliopolis Hotel
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Summary of reviewsThe Hilton Cairo Heliopolis Hotel receives widespread acclaim for several aspects of its services, contributing to overall positive guest experiences. The hotel's strategic location, just minutes away from Cairo International Airport, makes it a preferred choice for travelers, particularly those with layovers or early flights. Guests appreciate the convenient hourly free shuttle service to the airport and the hotel's situation in the quieter, safer Heliopolis area, providing easy access to local attractions and dining options.
The breakfast experience is generally well-received with guests praising the diverse spread and quality of food, such as made-to-order eggs and falafels. The dining options continue to impress with varied and flavorful cuisines in multiple on-site restaurants, notably Leonardo and Raj. In-room dining service is also highlighted for its excellence. Although some found the prices high and experienced occasional issues with food quality, the overall consensus on the dining experience leans strongly positive.
The rooms are described as comfortable, clean and spacious with commendations for the hotel staff’s friendliness and professionalism. However, the furniture and facilities in the rooms show signs of age and would benefit from refurbishment. Issues like dirty carpets, non-functional showers and inconsistent air conditioning are noted but balanced by positives such as rooms with pool views and the convenience of a free airport shuttle.
Cleanliness within the hotel receives mixed reviews. While many guests find their rooms and specific areas like the reception and pool to be very clean, others point to superficial cleaning and poorly maintained common areas and bathrooms. The staff, particularly at the reception and restaurants, are often praised for their friendly and helpful demeanor, significantly enhancing guest satisfaction.
The hotel's complimentary Wi-Fi is appreciated but reported as slow and unstable by some, impacting activities like streaming and internet calls. The spa facilities earn high praise for offering a relaxing and luxurious experience with exceptional massages highlighted. In contrast, the gym facilities receive mixed reviews with concerns about outdated equipment and cleanliness needing attention.
The pool area is a major highlight with multiple clean and well-maintained pools providing a relaxing atmosphere. The presence of peacocks and the attentive poolside staff further enhance the experience. Despite minor issues like the pools closing early and occasional maintenance work, the overall feedback is very positive.
Parking receives mixed reviews due to high costs and the limited availability of spaces, but the car park is well-organized. The family-friendly atmosphere of the hotel stands out with an array of activities and facilities catering to children, including a kids pool, gaming area and a club for young guests. Spacious family suites and interconnecting rooms make it a great choice for families with ample support from the staff ensuring an enjoyable stay for all family members.
In summary, the Hilton Cairo Heliopolis Hotel excels in its convenient location, quality dining options, friendly staff and recreational facilities like pools and a spa. While some areas show signs of aging and could use improvements, the hotel continues to provide a mostly positive and comfortable experience for its guests.
Categories
The breakfast experience is generally well-received with guests praising the diverse spread and quality of food, such as made-to-order eggs and falafels. The dining options continue to impress with varied and flavorful cuisines in multiple on-site restaurants, notably Leonardo and Raj. In-room dining service is also highlighted for its excellence. Although some found the prices high and experienced occasional issues with food quality, the overall consensus on the dining experience leans strongly positive.
The rooms are described as comfortable, clean and spacious with commendations for the hotel staff’s friendliness and professionalism. However, the furniture and facilities in the rooms show signs of age and would benefit from refurbishment. Issues like dirty carpets, non-functional showers and inconsistent air conditioning are noted but balanced by positives such as rooms with pool views and the convenience of a free airport shuttle.
Cleanliness within the hotel receives mixed reviews. While many guests find their rooms and specific areas like the reception and pool to be very clean, others point to superficial cleaning and poorly maintained common areas and bathrooms. The staff, particularly at the reception and restaurants, are often praised for their friendly and helpful demeanor, significantly enhancing guest satisfaction.
The hotel's complimentary Wi-Fi is appreciated but reported as slow and unstable by some, impacting activities like streaming and internet calls. The spa facilities earn high praise for offering a relaxing and luxurious experience with exceptional massages highlighted. In contrast, the gym facilities receive mixed reviews with concerns about outdated equipment and cleanliness needing attention.
The pool area is a major highlight with multiple clean and well-maintained pools providing a relaxing atmosphere. The presence of peacocks and the attentive poolside staff further enhance the experience. Despite minor issues like the pools closing early and occasional maintenance work, the overall feedback is very positive.
Parking receives mixed reviews due to high costs and the limited availability of spaces, but the car park is well-organized. The family-friendly atmosphere of the hotel stands out with an array of activities and facilities catering to children, including a kids pool, gaming area and a club for young guests. Spacious family suites and interconnecting rooms make it a great choice for families with ample support from the staff ensuring an enjoyable stay for all family members.
In summary, the Hilton Cairo Heliopolis Hotel excels in its convenient location, quality dining options, friendly staff and recreational facilities like pools and a spa. While some areas show signs of aging and could use improvements, the hotel continues to provide a mostly positive and comfortable experience for its guests.
Luxury Hotel
Offers luxurious accommodations and extensive facilities, including multiple restaurants and swimming pools. Known for its convenient location near Cairo Airport.
Hotel Taking Steps Towards Sustainability
This property has four third-party sustainability certifications, including Green Star Hotel Programme and ISO 14001:2015 Environmental management system. Hilton uses the LightStay platform to measure and manage environmental and social impact. They also have EV charging available.
Hotel with Spa
Offers a spa with massages, including services by Thai therapists. The location is convenient, and the hotel provides a variety of dining options.
Family Friendly Hotel
Located near Cairo International Airport, this hotel provides convenience for traveling families. It offers various amenities and services expected from a Hilton property.
Hotel with Swimming Pool
This hotel provides access to multiple pools. It is located in Heliopolis, near the airport, offering convenience and comfort.
Heated Pool Children's Pool Outdoor Pool
Business Hotel
Located in Heliopolis, this hotel provides business amenities and meeting facilities. It offers comfortable accommodations and multiple dining options. The hotel is suitable for business travelers seeking convenience and comfort.
Hotel with Parking
The hotel offers secured and covered self-parking with in/out privileges for a daily fee. On-site EV charging is also available, catering to electric vehicle owners.
Hotel with Gym
Offers a well-equipped fitness center and various recreational facilities. The hotel also provides a range of dining options and comfortable rooms, ensuring a pleasant stay for both business and leisure travelers.
5-Star Hotel
This hotel offers luxurious accommodations and exceptional service. It is known for its elegant design and high standards of hospitality.
Hotel with Outdoor Pool
This hotel offers a large outdoor pool with a relaxing atmosphere and comfortable seating. Guests can enjoy a pleasant swim and excellent service.
Hotel with Children's Pool
The hotel has a dedicated children's pool, which is heated. It is part of a complex of three swimming pools and includes a children's playground nearby for additional activities.
Hotel with Heated Pool
Hilton Cairo Heliopolis Hotel features three swimming pools, including a heated one and a children's pool. The hotel also offers a fitness center, squash courts, and a hot tub.
Hotel for Honeymoon
Romantic Hotel
Accessible Hotel
Guest Reviews
The Hilton Cairo Heliopolis Hotel receives high praise for its strategic location, especially its close proximity to Cairo International Airport, which is a mere 5-10 minutes drive away. Guests appreciate the convenience of an hourly free shuttle service to the airport, making it an ideal choice for travelers with layovers or early flights. The hotel is situated in the Heliopolis area, providing easy access to local attractions like City Stars Malls and various dining options within Heliopolis and Korba.
The location is also noted for its safety and quietness, away from the noise and pollution of the city center, while still being connected to main sites and the downtown area. Some guests find it a bit distant from the main tourist attractions in Cairo, but overall, the excellent staff and well-maintained facilities add to the positive experience.
Guests also enjoy the variety of available spaces, including spacious lobbies, gardens and a poolside cabana. For those needing to be close to the airport or specific city districts, the Hilton Cairo Heliopolis offers an optimal and convenient base for their stay.
The breakfast experience at the Hilton Cairo Heliopolis Hotel generally wins praise for its quality and variety. Many guests enjoyed the diverse and extensive spread, describing it as amazing, excellent, delicious and impressive. Specific elements like falafels, pancakes and a chef preparing eggs to order were often highlighted. Fresh options and early availability added to the positive remarks and the service during breakfast was frequently noted as professional and attentive.
However, not all feedback was entirely positive. Some guests found the breakfast buffet complicated to navigate and pointed out issues such as items being cold or lacking in variety. There were comments on the menu being repetitive and not meeting the 5-star standards expected from the Hilton brand. Concerns were also raised about hygiene with mentions of dirty dishes and tables.
Despite a few criticisms such as limited fruit options and some food being bland, a significant number of guests expressed satisfaction with both the food quality and the attentive service. Overall, the breakfast at Hilton Cairo Heliopolis Hotel appears to be a highlight for many, though a few improvements could make the experience even better.
At the Hilton Cairo Heliopolis Hotel, dining experiences are generally well-received, thanks to the variety and quality of on-site restaurants. Guests have praised the diverse culinary options available, highlighting cuisines ranging from Italian to Lebanese. Many found the meals delicious, particularly enjoying the exceptional dining service and beautiful ambiance offered.
The in-room dining service stands out for its excellence and exceptional food quality. Specific restaurants like Leonardo and Raj garnered positive mentions for their fabulous and delicious dishes. The hotel's breakfast also receives commendation with one guest particularly noting the enjoyable buffet.
However, some guests felt that certain meals did not meet Hilton standards with instances of overpriced and subpar food. The Italian restaurant, in particular, received a complaint about an improperly heated pasta dish.
Price is a recurring concern, as several diners find the cost of food and beverages to be high. Despite some mixed reviews on taste and pricing, the general consensus remains positive regarding the variety, fantastic dining spots and overall food quality at the Hilton Cairo Heliopolis Hotel.
Hilton Cairo Heliopolis Hotel offers a mixed experience when it comes to room accommodations. Many guests commend the rooms for their comfort, cleanliness and spaciousness, particularly appreciating the comfortable bedding and the presence of all necessary amenities. The hotel staff receive high praise for their friendliness and welcoming demeanor, enhancing the overall guest experience.
However, the rooms' age and condition are frequent points of criticism. Various reviews describe the furniture as old and in need of replacement with some mentioning dirty carpets, stained furnishings and maintenance issues in the bathrooms, such as non-functional showers and poor cleaning standards. The air conditioning system is frequently pointed out as problematic with rooms being either too cold or too hot, depending on the season.
The sizes of the rooms vary significantly with many guests finding them too small, especially when accommodating more than two people. Noise isolation is another issue, impacting the comfort of some guests. The hotel itself is noted to be outdated with several areas in need of renovation and better maintenance to meet typical Hilton standards.
Despite these drawbacks, rooms with views, especially those overlooking the pool, receive positive mentions. The convenience of a free airport shuttle is appreciated by travelers. Overall, while the Hilton Cairo Heliopolis Hotel provides comfortable and clean rooms with excellent staff service, the outdated condition and inconsistent room quality suggest the need for refurbishment and better maintenance practices.
The beds at Hilton Cairo Heliopolis Hotel have generally received positive feedback from guests. Many reviewers praised the beds for being super comfortable with some noting them as the most comfortable beds they've ever slept in. The bedding was frequently described as luxurious and very clean, contributing to a restful night's sleep. Guests also appreciated the comfortable pillows and the quality of the mattresses.
However, there were some mixed experiences. A few reviewers found the beds to be uncomfortable with specific mentions of old and too soft mattresses needing replacement. Some also encountered issues with additional beds being too hard or not up to the same standard as the main beds in the rooms. Despite these occasional negative comments, the overall consensus highlighted the comfort and quality of the bedding, making for a generally positive sleeping experience at the hotel.
The Hilton Cairo Heliopolis Hotel seems to exhibit mixed reviews regarding its cleanliness. On the positive side, many guests have praised the cleanliness of their rooms, describing them as very clean, comfortable and with clean bedding and furniture. The reception area has also been highlighted for its sparkling cleanliness. Guests also noted a fresh smell throughout the hotel and appreciated the cleanliness of the pool and communal areas.
However, there are significant areas where improvements are needed. Some guests mentioned superficial cleaning, dirty carpets and walls and complained about a musty smell in the corridors. The gym and common areas have also been flagged for insufficient cleaning. Additionally, old furniture and poorly maintained bathrooms were points of concern raised by several visitors.
While many have had a positive experience with friendly and hygienic staff, others felt that housekeeping services required better supervision and consistency. The hotel's exterior and landscaping received kudos for being well-maintained and pleasant, balancing some of the more negative remarks.
In summary, while the Hilton Cairo Heliopolis Hotel excels in room cleanliness and some specific areas, it faces challenges in maintaining consistent cleanliness throughout the entire facility, especially in common areas and older sections of the hotel. Guests have had varied experiences, indicating that attention to comprehensive cleaning and maintenance could greatly enhance the overall guest satisfaction.
The Hilton Cairo Heliopolis Hotel is highly regarded for its staff, characterized by their friendliness, helpfulness and professionalism. Reviewers frequently praise the excellent customer service provided by specific team members, such as Ahmed at the reception, housekeeping staff and the pool service team during Ramadan. The friendliness and welcoming attitude of the staff are recurring themes with many guests describing the personnel as cooperative, polite, smiling and always willing to assist.
Specific mentions highlight the efficient service during check-in and check-out, the supportive reception team and the attentive waitstaff in the restaurants. The overall experience at the hotel appears to be enhanced by the hospitality and responsiveness of the employees, frequently described as supportive, energetic and disciplined.
However, not all comments are positive. Some guests have encountered issues with the front desk staff, noting instances of rudeness, inflexibility and unhelpfulness. There are also occasional criticisms regarding the frequency and cooperation of the pool staff and some problems with housekeeping standards. Despite these occasional setbacks, the general consensus remains favorable with many guests expressing their satisfaction and gratitude towards the accommodating and supportive hotel staff.
Overall, the staff at Hilton Cairo Heliopolis Hotel contribute significantly to delivering a positive guest experience, underpinned by their courteous and agreeable nature, making stays enjoyable for many visitors.
The Hilton Cairo Heliopolis Hotel offers complimentary Wi-Fi in its rooms, which some guests found to be a positive aspect. The connection is generally good and can work well over longer distances within the hotel. However, there are several areas that could use improvement, as indicated by numerous guest experiences. Many found the Wi-Fi speed to be insufficient, particularly for activities like YouTube streaming and WhatsApp calling. Issues were noted with instability and frequent disconnections with some guests experiencing no internet access during their stay. For those opting for the high-speed internet service, expectations were not always met, as speeds remained slow. Despite being free, the Wi-Fi quality varied significantly, leading to mixed feelings among visitors.
The spa at the Hilton Cairo Heliopolis Hotel earns high praise for offering an excellent experience that includes a sauna, steam room and jacuzzi. Described as beautiful, it is a luxurious place to relax and unwind. Many guests highlight the superb massages, particularly those provided by a Thai therapist. Mrs. Ghada at the spa also receives repeated commendations. While there are mentions of dampness on the wall and an unfriendly receptionist, these issues are noted as minor. Overall, the spa stands out as a major highlight and greatly enhances the stay at this excellent hotel.
The gym facilities at the Hilton Cairo Heliopolis Hotel have received mixed reviews from guests. On a positive note, some guests have described the gym as good and remarked on the overall facilities positively. However, there are significant concerns regarding the size and condition of the gym. Some guests felt that the fitness center was too small and many pointed out that the gym requires substantial upgrades and maintenance. The equipment, particularly the treadmills, were frequently mentioned as being outdated and in poor condition. There were even reports of safety issues with the treadmills, including incidents of them malfunctioning and causing accidents. Cleanliness in the gym also appears to be a recurring issue that guests feel needs attention. Overall, while the gym is appreciated for being part of the hotel's amenities, there is a clear need for renovation and modernization to meet guest expectations.
The Hilton Cairo Heliopolis Hotel offers guests a variety of pool experiences, each with its own unique charm. The facilities boast several pools, including a lovely terrace area, an outdoor pool, a heated pool and a children’s pool, all of which are frequently described as clean and well-maintained. The poolside area, complemented by comfortable beds and attentive staff, provides a relaxing escape with the added bonus of watching peacocks wander by.
While the pool area is largely lauded for its cleanliness and beauty, there have been occasional issues such as maintenance work and early closures with the pools shutting down around 6 or 7 pm. Some guests have also noted the presence of flies and the need for better upkeep of certain pools.
Despite these minor drawbacks, the variety of pools, including a large pool, Jacuzzi pool and the pool bar, are highly appreciated, making the Hilton Cairo Heliopolis Hotel an ideal spot for relaxation and leisure, especially with the on-site spa and several dining options enhancing the overall experience.
The parking situation at the Hilton Cairo Heliopolis Hotel has mixed reviews. Guests found the car park to be well-organized but noted that it is often limited and becomes especially tight at night. Valet parking is available, but the fees for parking are consistently described as expensive. There were complaints about the parking services not being up to standard and the lack of disclosure about costs before using the service. Overall, while some aspects of the parking are well managed, the limited space and high costs were frequent points of criticism.
Hilton Cairo Heliopolis Hotel has garnered positive feedback for its family-friendly atmosphere and extensive facilities tailored for children. The hotel offers a plethora of activities and amenities that make it an excellent choice for families. Among the highlights are a kids pool, a gaming area and a dedicated kids club. Parents have often praised the spacious two-bedroom family suites and interconnecting family rooms, which are ideal for accommodating larger families.
The staff at the Hilton Cairo Heliopolis are frequently described as wonderful and supportive of children, ensuring that young guests feel welcome and entertained. Families with babies appreciate the availability of baby cots and ample space for young children to move around comfortably.
Despite the overwhelming positive feedback, it's important to note that not all families have found the hotel suitable, often citing specific needs not being met. Nevertheless, the majority of reviews commend the hotel for its family-centric approach and excellent facilities for children.
The Hilton Cairo Heliopolis Hotel features a nice location and rooms that are considered worth the money by guests. However, many reviews point out that the hotel does not meet the standards of a 5-star establishment. Visitors have noted that the service, amenities and overall quality fall short of five-star expectations. The hotel interior feels dated and some guests mentioned a lack of amenities like a coffee machine, which are typically expected in a hotel of this caliber. In terms of value, several reviews mention that the prices are too high for the offered quality and service. Overall, while the hotel does offer some positive aspects, such as a good breakfast and exceptional customer quality, it generally fails to deliver a true five-star experience according to many guests.
The Hilton Cairo Heliopolis Hotel is noted for its exceptional amenities catering specifically to business travelers. The hotel boasts a well-equipped and functional business center, making it convenient and ideal for business trips. Meeting facilities are well-maintained, ensuring a professional environment suitable for various business activities. The atmosphere of the hotel and its peaceful pace contribute positively to a conducive work setting.
Interactions with the staff are highly praised with many finding them very friendly, professional and efficient. The employees are often recognized for their helpfulness and disciplined approach, which aids guests in completing their work efficiently. Despite a few mentions of long wait times during check-in, the overall service remains highly commended.
The Hilton Cairo Heliopolis stands out as a business-friendly hotel, offering excellent business facilities and ensuring a comfortable and productive stay for business travelers.
The Hilton Cairo Heliopolis Hotel features an outdoor swimming pool that guests find to be a great spot for sunbathing and swimming. Many reviewers appreciate the cleanliness and find the pool and surrounding area to be excellent. The hotel offers several restaurant options nearby, adding convenience for poolside dining. However, some guests noted that the outdoor pool area could be better maintained and the pool room was described as small. Despite these minor issues, the overall impression of the outdoor pool is positive with varied and amusing options for guests to enjoy.
The Hilton Cairo Heliopolis Hotel is widely recognized as a true 5-star establishment, renowned for its luxurious features and top-tier services. Guests consistently praise the lavish bedding and the upscale feel of the entry, which reinforce the hotel's well-earned reputation for opulence. The facilities are noted as fantastic and clean, catering to the highest standards expected of a first-class hotel. However, some remarks hinted at occasional lapses in service quality. Despite this, the hotel's esteemed history and luxurious charm make it a standout destination for visitors seeking an expensive and indulgent stay in Cairo.
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Location
The location is also noted for its safety and quietness, away from the noise and pollution of the city center, while still being connected to main sites and the downtown area. Some guests find it a bit distant from the main tourist attractions in Cairo, but overall, the excellent staff and well-maintained facilities add to the positive experience.
Guests also enjoy the variety of available spaces, including spacious lobbies, gardens and a poolside cabana. For those needing to be close to the airport or specific city districts, the Hilton Cairo Heliopolis offers an optimal and convenient base for their stay.
Breakfast
However, not all feedback was entirely positive. Some guests found the breakfast buffet complicated to navigate and pointed out issues such as items being cold or lacking in variety. There were comments on the menu being repetitive and not meeting the 5-star standards expected from the Hilton brand. Concerns were also raised about hygiene with mentions of dirty dishes and tables.
Despite a few criticisms such as limited fruit options and some food being bland, a significant number of guests expressed satisfaction with both the food quality and the attentive service. Overall, the breakfast at Hilton Cairo Heliopolis Hotel appears to be a highlight for many, though a few improvements could make the experience even better.
Dinner
The in-room dining service stands out for its excellence and exceptional food quality. Specific restaurants like Leonardo and Raj garnered positive mentions for their fabulous and delicious dishes. The hotel's breakfast also receives commendation with one guest particularly noting the enjoyable buffet.
However, some guests felt that certain meals did not meet Hilton standards with instances of overpriced and subpar food. The Italian restaurant, in particular, received a complaint about an improperly heated pasta dish.
Price is a recurring concern, as several diners find the cost of food and beverages to be high. Despite some mixed reviews on taste and pricing, the general consensus remains positive regarding the variety, fantastic dining spots and overall food quality at the Hilton Cairo Heliopolis Hotel.
Rooms
However, the rooms' age and condition are frequent points of criticism. Various reviews describe the furniture as old and in need of replacement with some mentioning dirty carpets, stained furnishings and maintenance issues in the bathrooms, such as non-functional showers and poor cleaning standards. The air conditioning system is frequently pointed out as problematic with rooms being either too cold or too hot, depending on the season.
The sizes of the rooms vary significantly with many guests finding them too small, especially when accommodating more than two people. Noise isolation is another issue, impacting the comfort of some guests. The hotel itself is noted to be outdated with several areas in need of renovation and better maintenance to meet typical Hilton standards.
Despite these drawbacks, rooms with views, especially those overlooking the pool, receive positive mentions. The convenience of a free airport shuttle is appreciated by travelers. Overall, while the Hilton Cairo Heliopolis Hotel provides comfortable and clean rooms with excellent staff service, the outdated condition and inconsistent room quality suggest the need for refurbishment and better maintenance practices.
Beds
However, there were some mixed experiences. A few reviewers found the beds to be uncomfortable with specific mentions of old and too soft mattresses needing replacement. Some also encountered issues with additional beds being too hard or not up to the same standard as the main beds in the rooms. Despite these occasional negative comments, the overall consensus highlighted the comfort and quality of the bedding, making for a generally positive sleeping experience at the hotel.
Cleanliness
However, there are significant areas where improvements are needed. Some guests mentioned superficial cleaning, dirty carpets and walls and complained about a musty smell in the corridors. The gym and common areas have also been flagged for insufficient cleaning. Additionally, old furniture and poorly maintained bathrooms were points of concern raised by several visitors.
While many have had a positive experience with friendly and hygienic staff, others felt that housekeeping services required better supervision and consistency. The hotel's exterior and landscaping received kudos for being well-maintained and pleasant, balancing some of the more negative remarks.
In summary, while the Hilton Cairo Heliopolis Hotel excels in room cleanliness and some specific areas, it faces challenges in maintaining consistent cleanliness throughout the entire facility, especially in common areas and older sections of the hotel. Guests have had varied experiences, indicating that attention to comprehensive cleaning and maintenance could greatly enhance the overall guest satisfaction.
Staff
Specific mentions highlight the efficient service during check-in and check-out, the supportive reception team and the attentive waitstaff in the restaurants. The overall experience at the hotel appears to be enhanced by the hospitality and responsiveness of the employees, frequently described as supportive, energetic and disciplined.
However, not all comments are positive. Some guests have encountered issues with the front desk staff, noting instances of rudeness, inflexibility and unhelpfulness. There are also occasional criticisms regarding the frequency and cooperation of the pool staff and some problems with housekeeping standards. Despite these occasional setbacks, the general consensus remains favorable with many guests expressing their satisfaction and gratitude towards the accommodating and supportive hotel staff.
Overall, the staff at Hilton Cairo Heliopolis Hotel contribute significantly to delivering a positive guest experience, underpinned by their courteous and agreeable nature, making stays enjoyable for many visitors.
Wi-Fi
Spa
Gym
Pool
While the pool area is largely lauded for its cleanliness and beauty, there have been occasional issues such as maintenance work and early closures with the pools shutting down around 6 or 7 pm. Some guests have also noted the presence of flies and the need for better upkeep of certain pools.
Despite these minor drawbacks, the variety of pools, including a large pool, Jacuzzi pool and the pool bar, are highly appreciated, making the Hilton Cairo Heliopolis Hotel an ideal spot for relaxation and leisure, especially with the on-site spa and several dining options enhancing the overall experience.
Parking
Family
The staff at the Hilton Cairo Heliopolis are frequently described as wonderful and supportive of children, ensuring that young guests feel welcome and entertained. Families with babies appreciate the availability of baby cots and ample space for young children to move around comfortably.
Despite the overwhelming positive feedback, it's important to note that not all families have found the hotel suitable, often citing specific needs not being met. Nevertheless, the majority of reviews commend the hotel for its family-centric approach and excellent facilities for children.
5 Star
Business
Interactions with the staff are highly praised with many finding them very friendly, professional and efficient. The employees are often recognized for their helpfulness and disciplined approach, which aids guests in completing their work efficiently. Despite a few mentions of long wait times during check-in, the overall service remains highly commended.
The Hilton Cairo Heliopolis stands out as a business-friendly hotel, offering excellent business facilities and ensuring a comfortable and productive stay for business travelers.
Outdoor Pool
Luxury
Yes, Hilton Cairo Heliopolis Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.
Yes, a spa is available at Hilton Cairo Heliopolis Hotel.
No, Hilton Cairo Heliopolis Hotel doesn't allow dogs.
Yes, parking facilities are available at Hilton Cairo Heliopolis Hotel.
Yes, Hilton Cairo Heliopolis Hotel has a gym.
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