Hilton Cairo Grand Nile
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Summary of reviewsHilton Cairo Grand Nile enjoys a superb location on the Nile River, offering guests stunning views of Cairo, including its iconic pyramids and bustling cityscape. The prime positioning provides convenient access to major attractions like the Egyptian Museum and Zamalek, enhancing its appeal for both leisure and business travelers. The hotel's grounds and facilities, complemented by spacious and clean rooms with balconies, receive high praise for their exceptional vistas and hospitality. The professional and friendly staff also contribute significantly to a pleasant stay.
The breakfast service stands out for its variety and delicious flavors with guests enjoying a wide array of European, Oriental and local Egyptian dishes. The scenic Nile views from the breakfast area add to the charm, despite some minor complaints about overcrowding during peak times. The dinner experiences, particularly in the revolving restaurant and during the Nile dinner cruises, are generally well-received, offering diverse menus and romantic settings, though some guests pointed out the need for more variety and better food quality at the buffet.
Rooms are appreciated for their spaciousness and comfort with many guests enjoying the beautiful Nile views from their windows. Room service is positively noted and beds are frequently described as large and comfortable. However, numerous reviews call for updates and renovations, pointing out worn furniture, stained carpets and poor sound insulation as areas that need improvement.
Cleanliness at the Hilton Cairo Grand Nile receives mixed reviews. While many guests find their rooms neat and well-maintained with excellent room service, others report issues such as dirty carpets and unclean bathrooms, suggesting a need for enhanced housekeeping standards.
Staff interactions are mostly positive with many guests praising the friendliness and professionalism of the employees. Specific staff members often receive special mentions for their outstanding service, despite occasional reports of unprofessional behavior and a sense of staff being overstretched.
The Wi-Fi service is an area requiring significant enhancement with many guests experiencing slow and unreliable connections, particularly in their rooms. Positive mentions are rare and typically pertain to specific areas of the hotel where the connection is more robust.
The spa and gym facilities contribute positively to the guest experience with the spa noted for its excellent treatments and the gym for its well-equipped setting and great Nile views. Though there are occasional concerns about cleanliness and usability, the facilities are generally well-regarded.
The pool is celebrated for its size, cleanliness and pleasing heated waters, offering a delightful relaxation spot, especially for families. Nonetheless, improvements in the maintenance of the pool area and extended operational hours are suggested.
Parking presents challenges with guests noting the difficulty of access and the high cost associated with it. Despite the provision of parking spaces, navigating the car park can be cumbersome and the absence of valet services adds to the inconvenience.
The hotel is favorably reviewed as a family-friendly establishment, providing a safe and calming environment with amenities catered to families, such as additional beds for children and a children's activity center. Families appreciate the tranquil and secure setting, ensuring a relaxing and enjoyable stay for all ages.
Overall, while the Hilton Cairo Grand Nile excels in location, ambiance and certain amenities, there are clear opportunities for improvement, particularly in room and facility maintenance, Wi-Fi connectivity and parking convenience, to elevate the guest experience to the expected standards of a five-star establishment.
Categories
The breakfast service stands out for its variety and delicious flavors with guests enjoying a wide array of European, Oriental and local Egyptian dishes. The scenic Nile views from the breakfast area add to the charm, despite some minor complaints about overcrowding during peak times. The dinner experiences, particularly in the revolving restaurant and during the Nile dinner cruises, are generally well-received, offering diverse menus and romantic settings, though some guests pointed out the need for more variety and better food quality at the buffet.
Rooms are appreciated for their spaciousness and comfort with many guests enjoying the beautiful Nile views from their windows. Room service is positively noted and beds are frequently described as large and comfortable. However, numerous reviews call for updates and renovations, pointing out worn furniture, stained carpets and poor sound insulation as areas that need improvement.
Cleanliness at the Hilton Cairo Grand Nile receives mixed reviews. While many guests find their rooms neat and well-maintained with excellent room service, others report issues such as dirty carpets and unclean bathrooms, suggesting a need for enhanced housekeeping standards.
Staff interactions are mostly positive with many guests praising the friendliness and professionalism of the employees. Specific staff members often receive special mentions for their outstanding service, despite occasional reports of unprofessional behavior and a sense of staff being overstretched.
The Wi-Fi service is an area requiring significant enhancement with many guests experiencing slow and unreliable connections, particularly in their rooms. Positive mentions are rare and typically pertain to specific areas of the hotel where the connection is more robust.
The spa and gym facilities contribute positively to the guest experience with the spa noted for its excellent treatments and the gym for its well-equipped setting and great Nile views. Though there are occasional concerns about cleanliness and usability, the facilities are generally well-regarded.
The pool is celebrated for its size, cleanliness and pleasing heated waters, offering a delightful relaxation spot, especially for families. Nonetheless, improvements in the maintenance of the pool area and extended operational hours are suggested.
Parking presents challenges with guests noting the difficulty of access and the high cost associated with it. Despite the provision of parking spaces, navigating the car park can be cumbersome and the absence of valet services adds to the inconvenience.
The hotel is favorably reviewed as a family-friendly establishment, providing a safe and calming environment with amenities catered to families, such as additional beds for children and a children's activity center. Families appreciate the tranquil and secure setting, ensuring a relaxing and enjoyable stay for all ages.
Overall, while the Hilton Cairo Grand Nile excels in location, ambiance and certain amenities, there are clear opportunities for improvement, particularly in room and facility maintenance, Wi-Fi connectivity and parking convenience, to elevate the guest experience to the expected standards of a five-star establishment.
Luxury Hotel
A prominent luxury hotel situated on the Corniche El Nile, offering high-quality accommodations and services expected from the Hilton brand. It provides guests with a luxurious base for exploring Cairo with views of the Nile.
Hotel for Honeymoon
The Hilton Cairo Grand Nile offers a luxurious stay with stunning views of the Nile. It features multiple dining options, a relaxing spa, and excellent service, making it ideal for a romantic honeymoon. Its central location provides easy access to Cairo's attractions.
Hotel with Spa
A popular choice among travelers specifically looking for spa hotels in Cairo, suggesting a well-regarded spa service and guest satisfaction.
Romantic Hotel
Offering comfortable accommodation with views of the Nile, this established hotel provides a reliable option for a romantic stay. Its location allows for easy access to riverside activities.
Hotel with Swimming Pool
The Hilton Cairo Grand Nile offers an outdoor pool and a hot tub. Other recreational amenities include a sauna and a fitness center.
Heated Pool Outdoor Pool
Number of pools 2
Pool 1 information:
Name of the pool: Riviera
Show more...Business Hotel
Located on the Corniche El Nile, this hotel offers business facilities and services. It provides comfortable accommodations and multiple dining options. The hotel is suitable for business travelers seeking convenience and comfort.
Hotel with Parking
Guests have access to secured and covered self-parking with in/out privileges for a daily fee, as well as valet parking for a fee.
Hotel with Gym
Features a well-equipped gym and stunning Nile views. The hotel provides a combination of fitness facilities and scenic accommodations, making it ideal for a memorable stay.
5-Star Hotel
With its prime location on the Nile, this hotel offers stunning views, comfortable accommodations, and a range of dining options. Its central location provides easy access to Cairo's attractions and business districts.
Hotel with Outdoor Pool
Located on the Corniche El Nile, this hotel features an outdoor pool with views of the Nile. It offers multiple dining options and is centrally located for exploring Cairo's attractions.
Hotel with Heated Pool
This hotel features a heated outdoor pool that guests have found to be clean and comfortably warm, making it enjoyable even in cooler months. The hotel also has a rooftop pool, spa, jacuzzi, and sauna.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Accessible Hotel
Skyscraper Hotel
Guest Reviews
Hilton Cairo Grand Nile boasts a prime location that has garnered widespread acclaim for its beautiful views and convenient placement. Nestled directly on the Nile River, guests consistently praise the stunning vistas from their rooms, including sights of the river, the pyramids and the vibrant cityscape of Cairo. Despite some concerns about walking distances due to ongoing city renovations, the hotel's proximity to major attractions, including the Egyptian Museum and Zamalek, is a noted advantage.
The strategic and central positioning ensures easy access to various business hubs, tourist sites and services, making it an excellent choice for both leisure and business travelers. The location is especially appreciated for its tranquility and convenience, allowing for a peaceful stay while remaining close to the bustling city center. The hotel lobby, offering a panoramic view of the Nile, adds to the overall enchanting experience.
Complementing the fantastic location are the beautiful hotel grounds and facilities. The property includes spacious, clean rooms with balconies providing exceptional views, which many guests find enchanting and perfect for a relaxing stay. The staff receive commendations for their professionalism and friendly service, enhancing the overall appeal of this centrally located establishment.
The breakfast at the Hilton Cairo Grand Nile is widely praised for its excellence, variety and delicious flavors, mirroring guests' overwhelmingly positive experiences. Guests appreciated the diverse offerings, ranging from European, Oriental and intercontinental cuisines to freshly made pastries and local Egyptian dishes. Many found the breakfast buffet to be expansive and rich, often accompanied by fresh and healthy options. The breakfast area itself is admired for its beautiful Nile view, adding a picturesque element to the dining experience.
While some reviews indicated issues with repetition in the menu or limitations in diversity, many others lauded the broad selection available, describing it as impressive, extensive and superb. Specific highlights included the friendly and helpful staff, the quality of food options and standout items like the fresh mango juice. The ambiance of the breakfast location also contributed positively with mentions of live bands and the overall pleasant setting.
A few guests experienced drawbacks such as overcrowding during breakfast hours, service issues and dissatisfaction with specific items like coffee. Nevertheless, the general consensus remains that the breakfast at the Hilton Cairo Grand Nile is a delightful start to the day, offering a comprehensive and satisfying spread that caters to a broad range of tastes and preferences.
Nestled along the Nile, the Hilton Cairo Grand Nile boasts a variety of dining experiences that have received mixed reactions from guests. The revolving restaurant is a particular highlight, offering stunning views of Cairo, a romantic ambiance and a diverse, delicious menu that has delighted many diners. Additionally, the Indian restaurant and the Nile dinner cruise have been praised for their delectable offerings and scenic settings.
Many reviews commend the dinner buffet for its vast array of options and great vegetarian choices, ensuring something for everyone. Guests have also appreciated the hotel’s range of restaurants, citing good temperature and delicious food with special mentions of the fantastic lobster, spaghetti and exotic international dishes.
However, not all feedback has been favorable. Some guests found the dinner buffet lacking in variety and not meeting the expected standards of a 5-star establishment. There were also occasional reports of poor food quality, raw dishes and high prices that did not justify the dining experience. Despite these criticisms, many guests agreed that specific dining venues, particularly those with a view of the Nile, provided memorable and enjoyable meals.
The Hilton Cairo Grand Nile's guest reviews paint a picture of hotel rooms that present a mix of pros and cons. On the positive side, many guests commend the rooms for being spacious, clean and comfortable with stunning views of the Nile River and the pyramids. These rooms are often well-equipped with amenities such as mini-bars, irons and complimentary bottled water. Room service, when available, is praised for its excellence. Beds are generally described as huge and comfortable.
However, several criticisms highlight significant areas for improvement. Many rooms are said to be dated with worn-out furniture, smelly and stained carpets and fixtures that require renovation and maintenance. Frequent issues include malfunctioning room entry cards, poor sound insulation and insufficient bathroom facilities such as the absence of bidets. Cleanliness is a recurring concern with multiple reviews mentioning dusty, dirty rooms and bathrooms that need better cleaning. Some guests were troubled by cigarette smells and loud noises due to inadequate insulation.
Further detracting from the experience, guests report outdated TVs, broken or missing utilities and an overall need for modern upgrades. Given the disparity between the quality of services and the prices charged, it seems there’s a general consensus that an overhaul is necessary to meet the expectations set by the hotel's exterior and views.
Overall, while the Hilton Cairo Grand Nile offers sizeable and comfortable rooms with great views of Cairo’s landmarks, there's a pressing need for significant renovations and improvements in both the facilities and services provided.
The beds at Hilton Cairo Grand Nile receive mixed feedback from guests. On the positive side, many guests consistently describe the beds as comfortable, cozy and large with phrases such as "comfortable beds", "big comfortable bed" and "huge double bed" suggesting that the quality of comfort is generally high. Some reviews specifically praise the bed linen for being clean and cozy, emphasising the overall comfort experienced during sleep.
However, a significant number of reviews also highlight shortcomings. Several guests mention that the beds are dated and require updates with issues such as soft or uncomfortable mattresses and old or dirty bed sheets and covers being common complaints. Pillows seem to be a particular point of contention, repeatedly described as uncomfortable, dirty or made from cheap materials.
Despite the general consensus on the bed's comfort, instances of uncleanliness, outdated beddings and lack of responsiveness to bed type requests (like not getting the double beds when asked) mark notable areas for improvement. Overall, while many guests find the beds at Hilton Cairo Grand Nile to be comfortable and conducive to a good night's rest, there are several areas that could improve to meet all guests' expectations consistently.
Hilton Cairo Grand Nile provides a mixed experience when it comes to cleanliness. On the positive side, many guests praise the rooms for being neat, well-maintained and very clean with some noting exceptional cleanliness and organized spaces. The hotel's cleanliness extends to its foyer and external facilities, creating an overall positive first impression. Room service is commended for being excellent and prompt with housekeeping ensuring rooms are cleaned twice a day. The hotel offers comfort and convenience, complemented by fantastic Nile views and spacious, tidy rooms.
However, there are notable areas for improvement. Some guests report issues with dirty carpets, old furniture and unclean bathrooms. Several reviews highlight poor housekeeping standards with instances of dirty carpets, dusty floors and unsanitary bathrooms. Specific complaints mention dirty mattresses, unsatisfactory room service and old, worn-out furniture needing renovation. Moreover, cleanliness in some rooms and corridors is described as subpar with cigarette smells, dust and dirty linens being recurrent problems.
Overall, while the hotel excels in certain aspects of cleanliness and comfort, there is a significant need for improvement in housekeeping and maintenance to meet higher standards consistently.
The guest reviews for the staff at the Hilton Cairo Grand Nile present a mixed yet predominantly positive outlook. Many guests rave about the friendliness and helpfulness of the staff, mentioning specific employees by name, such as Mr. Zaki, Ms. Mirna and Mr. Ali Atiya, praising them for their exceptional service and professionalism. The reception team, in particular, received frequent commendations for their politeness and efficiency, although a few noted delays and poor service during busy times. Housekeeping and cleaning staff are highlighted for their responsiveness and thoroughness, while the concierge and guest relations personnel are lauded for their welcoming and supportive attitude.
On the downside, several reviews pointed out instances of unprofessional behavior, lack of proper communication and occasional rudeness. Some guests felt that the staff were overstretched or undertrained, leading to less attentive service at times. There were also mentions of staff members expecting tips for their services, which left some guests feeling uncomfortable. Despite these issues, the majority of reviewers appreciated the staff's effort to make their stay enjoyable, noting that the positive interactions significantly enhanced their overall experience at the hotel. Special thanks were repeatedly given to staff members who went above and beyond, showcasing the hotel's commitment to hospitality, even if there are areas needing improvement.
The Wi-Fi experience at Hilton Cairo Grand Nile leaves much to be desired, according to guest reviews. While it is true that Wi-Fi is available, a recurring theme points to its lackluster performance, particularly in guest rooms. The connection is described as very slow, weak and sometimes completely non-functional. Many guests reported that the Wi-Fi was unreliable, sporadic and often disconnected unexpectedly.
However, it isn't all negative; some reviews noted good Wi-Fi coverage in certain areas and a few guests experienced faster, more reliable connections even though these instances seem limited. The general consensus suggests significant room for improvement in both the speed and reliability of the internet service throughout the hotel. For anyone requiring a consistent and robust internet connection for their stay, the Wi-Fi setup at Hilton Cairo Grand Nile might be disappointing.
The Hilton Cairo Grand Nile boasts an extensive spa facility featuring a well-equipped gym, sauna and jacuzzi, which many guests found excellent. The spa's treatments received praise for being fantastic and lovely with an emphasis on booking them in advance due to their popularity. The gender-segregated facilities ensure privacy and the wellness center adds to the overall experience with attentive staff enhancing the visit. However, some guests noted concerns about cleanliness and occasional non-functionality of certain amenities, such as the steam room. Despite a few negative remarks, the majority of reviews highlight the spa as a well-equipped and enjoyable feature of the hotel.
Hilton Cairo Grand Nile's gym boasts generally positive feedback from its visitors. Many reviewers praised the fitness center for being well-equipped, highlighting the comprehensive range of facilities which include locker rooms, showers, a hot tub, a sauna and two levels of both weight and cardio equipment. Guests specifically appreciated the cleanliness and the stunning Nile view offered from the gym. Several users described the gym as very good or great with some even proclaiming it as the best fitness center they've encountered in a hotel. The gym facilities were frequently noted as lovely and impressive. However, a few comments indicated the gym's small size and some guests expressed dissatisfaction with the gym's operating hours, suggesting that they could be more accommodating. Despite these minor issues, the gym at Hilton Cairo Grand Nile is generally well-regarded and considered a notable perk of the hotel.
Hilton Cairo Grand Nile features a generously sized and beautifully designed pool that guests frequently praise for its cleanliness and lovely heated waters. The outdoor pool, in particular, garners positive comments with many highlighting its pleasant, large size and the enjoyment it brings, especially to children. The pool area is noted for being well-kept and clean, making it a delightful spot for relaxation.
However, some reviews suggest there is room for improvement, particularly in maintaining the loungers and overall pool area cleanliness. It's important to note that the pool closes at sunset, which could be a consideration for evening swimmers. Despite these minor areas for improvement, the pool and associated facilities, including the health and wellness center, are generally well-received and contribute to a positive guest experience at the hotel.
The guest reviews of 'Hilton Cairo Grand Nile' present a mixed but informative perspective on the hotel's parking facilities. Positive aspects include the availability of parking with some guests noting it was easy to park. However, several reviews highlight significant challenges, such as the difficulty in accessing the car park and navigating within it. Pricing appears to be a frequent concern with many describing it as expensive or mentioning additional charges for parking extensions. While some found the car parking to be satisfactory, others pointed out the scarcity and unavailability of parking spaces within the same building. Notably, the absence of valet parking and inadequate insulation from external noises were also drawbacks mentioned in the reviews.
Hilton Cairo Grand Nile is highly lauded as a family-friendly destination with numerous reviews highlighting its suitability for families. The hotel offers a family-oriented atmosphere and good facilities catering to different family needs. The overall environment is calm, peaceful and safe, making it a great place for families to stay.
The hotel's structure and services are praised for their family-friendly nature, including beautiful, luxurious lobbies and a family-oriented ambience. Families appreciate the serene setting and quiet surroundings, which contribute to a relaxing experience.
Amenities such as additional beds for children and a children's activity center indicate that the hotel makes efforts to cater specifically to younger guests. The patio by the family-friendly pool and dedicated kids' area receive commendable mentions for being well-maintained and enjoyable for children.
There are some limitations, such as the absence of a bar and alcoholic drinks, which some might find restrictive, but this could be seen as a positive for conservative families. Moreover, a 24-hour small grocery store and a beautiful lobby coffee area add convenience and comfort to the stay.
Overall, Hilton Cairo Grand Nile is revered for its family-friendly nature, excellent services and welcoming environment, making it one of the best choices for families planning a stay.
The Hilton Cairo Grand Nile garners mixed reviews with many questioning its five-star status. Guests seem divided over its classification, as numerous reviews highlight that the hotel does not meet the expectations set for a five-star establishment. Several visitors mention that the standard of service and the condition of the furnishings fall short of such ratings, suggesting a need for refurbishing some of the furniture and enhanced attention to detail in services. The reception often appears understaffed and overburdened, leading to inefficiencies not befitting of a luxury hotel.
On the brighter side, the hotel's unique location and beautiful views receive consistent praise. The staff, particularly individuals like Mr. Jan and employees on the 10th floor such as Hilal and Mariam, are commended for their exceptional service, embodying five-star hospitality. The variety of breakfast options and excellent sports facilities also add positive notes to the overall experience. While the building may show its age, guests still find it a pleasant place to stay.
However, the consensus leans heavily towards recommending improvements in service training and updating the facilities to match the expectations of a five-star hotel. Overall, while the Hilton Cairo Grand Nile has its merits, there remains significant room for enhancement to truly satisfy the high standards associated with its claimed rating.
The Hilton Cairo Grand Nile stands out as a prime choice for business travelers with several guests highlighting it as ideal for work-related trips. Positioned in the downtown city center, its excellent and convenient location is frequently mentioned as a significant advantage, making it a strategic spot for meetings and conferences. The hotel offers a range of business-friendly services, including a business center and diverse conference facilities that are both large and useful.
Guests appreciate the reliable and high-speed wifi, crucial for business activities. Breakfast services are praised for their diversity and quality, although there are occasional concerns about noise levels and lack of control in the dining area, which might not be conducive to quiet working environments.
Overall, the hotel effectively supports business activities with a dedicated business lounge and ample amenities. However, it's advisable to carry small money notes for tips, a common expectation from the staff. Despite some noise issues, the Hilton Cairo Grand Nile remains a recommended option for business stays, offering convenience and the necessary facilities for professional engagements.
The Grand Nile Tower offers a range of accessibility features for guests with disabilities, ensuring an inclusive experience. The hotel provides wheelchair-accessible rooms and entry points, making the overall facility somewhat accessible. Guests appreciated the availability of handicapped facilities and highlighted the staff's supportive and cooperative nature, especially in assisting those with mobility challenges.
While the hotel’s bathrooms could benefit from better arrangements, such as a lower bathtub shelf, the accessible rooms and common areas help accommodate differently-abled persons effectively. Parking at the hotel is easy, adding to its convenience.
However, some areas still present barriers and on-foot access around the hotel is not straightforward. Additionally, the hotel lacks nearby support services and organization for disabled guests. Despite these minor drawbacks, the Grand Nile Tower is generally regarded as good for disabilities, offering a satisfactory stay for many differently-abled visitors.
The heated pool at the Hilton Cairo Grand Nile has received numerous compliments for its cleanliness and the comfortable temperature that makes swimming enjoyable even in cooler months. Guests have found it to be a relaxing experience due to the well-maintained water temperature and the beauty of the facility. However, a few concerns were noted, such as occasional instances of non-functionality, litter and smoking around the pool area. Despite these issues, the general feedback highlights the pool as a positive feature of the hotel.
Hilton Cairo Grand Nile's outdoor pool area has garnered a fair share of praise from its guests with most highlighting its cleanliness and the aesthetic appeal. The pool is frequently described as wonderful, beautiful, large and even an amazing outdoor oasis. Guests seem particularly impressed with its multi-tiered setup and the serene view of the Nile River that it offers. The heated aspect of the pool adds to the overall comfort, making it a year-round facility.
While some critiques mention issues such as smoking in the pool area and subpar pool facilities, these seem to be outweighed by the overall positive feedback. Guests also appreciate the presence of a poolside restaurant and commend the lovely staff, contributing to an enjoyable experience in this specific hotel area.
Hilton Cairo Grand Nile Hotel is frequently praised as an ideal choice for honeymooners, offering a perfect honeymoon destination. Guests highlight the beautiful setting and the special attention given to those celebrating their honeymoon or wedding anniversary. The hotel provides impressive honeymoon packages and extra care toward honeymooners, ensuring a memorable and worthy honeymoon experience. The bridal suite is especially lauded, described as fancy and terrific—further cementing the hotel's reputation as a top pick for romantic getaways.
Nestled along the Nile, Hilton Cairo Grand Nile offers an exceptional and luxurious stay for those seeking opulence in Cairo. Classified as a 5-star hotel, it boasts a contemporary and luxurious setting with lavishly designed interiors, reinforcing the grandeur from its grand opening. Guests can revel in the spacious rooms adorned with luxury accents and luxury amenities, ensuring comfort and elegance throughout their visit.
Upon entry, the luxury feel is immediate, further enhanced by the luxurious lobby and the exclusive cigar shop. The panoramic views of the city, the Nile and even the pyramids create a stunning backdrop, perfect for those who appreciate magnificent sights. The friendly and top-notch service, exemplified by the highly commendable staff like Mohammed Gaber, adds to the excellent services provided.
While some renovations are suggested to elevate the experience, the hotel remains a beacon of luxury living with its nicely upgraded fabric and services. Dining in the luxurious atmosphere, one can truly experience the essence of a grand hotel by the Nile.
The Hilton Cairo Grand Nile is an exceptional destination for those seeking a romantic escape. Touted as ideal for a romantic stay, the hotel emanates romantic vibes throughout its premises. Guests can enjoy breathtaking views of the Nile and even catch a glimpse of the pyramids from their balconies, adding to the overall romantic ambiance. The revolving restaurant on the 41st floor is particularly noted for its romantic setting, providing a lovely dining experience high above the city. The hotel also features a beautiful lobby, enhanced by daily performances from a singer, which adds to the enchanting atmosphere.
For those celebrating special occasions, the hotel offers exclusive romantic dinner setups, making it a great spot for honeymoons or any romantic getaway. Additionally, the Grande Nile Dinner Cruise ship located at the hotel offers a unique and memorable dining experience on the water. With its high-end romantic charm and numerous amenities aimed at couples, the Hilton Cairo Grand Nile stands out as a perfect place for romantic trips, providing a beautiful and serene environment for creating lasting memories.
Location Show Map
Location
The strategic and central positioning ensures easy access to various business hubs, tourist sites and services, making it an excellent choice for both leisure and business travelers. The location is especially appreciated for its tranquility and convenience, allowing for a peaceful stay while remaining close to the bustling city center. The hotel lobby, offering a panoramic view of the Nile, adds to the overall enchanting experience.
Complementing the fantastic location are the beautiful hotel grounds and facilities. The property includes spacious, clean rooms with balconies providing exceptional views, which many guests find enchanting and perfect for a relaxing stay. The staff receive commendations for their professionalism and friendly service, enhancing the overall appeal of this centrally located establishment.
Breakfast
While some reviews indicated issues with repetition in the menu or limitations in diversity, many others lauded the broad selection available, describing it as impressive, extensive and superb. Specific highlights included the friendly and helpful staff, the quality of food options and standout items like the fresh mango juice. The ambiance of the breakfast location also contributed positively with mentions of live bands and the overall pleasant setting.
A few guests experienced drawbacks such as overcrowding during breakfast hours, service issues and dissatisfaction with specific items like coffee. Nevertheless, the general consensus remains that the breakfast at the Hilton Cairo Grand Nile is a delightful start to the day, offering a comprehensive and satisfying spread that caters to a broad range of tastes and preferences.
Dinner
Many reviews commend the dinner buffet for its vast array of options and great vegetarian choices, ensuring something for everyone. Guests have also appreciated the hotel’s range of restaurants, citing good temperature and delicious food with special mentions of the fantastic lobster, spaghetti and exotic international dishes.
However, not all feedback has been favorable. Some guests found the dinner buffet lacking in variety and not meeting the expected standards of a 5-star establishment. There were also occasional reports of poor food quality, raw dishes and high prices that did not justify the dining experience. Despite these criticisms, many guests agreed that specific dining venues, particularly those with a view of the Nile, provided memorable and enjoyable meals.
Rooms
However, several criticisms highlight significant areas for improvement. Many rooms are said to be dated with worn-out furniture, smelly and stained carpets and fixtures that require renovation and maintenance. Frequent issues include malfunctioning room entry cards, poor sound insulation and insufficient bathroom facilities such as the absence of bidets. Cleanliness is a recurring concern with multiple reviews mentioning dusty, dirty rooms and bathrooms that need better cleaning. Some guests were troubled by cigarette smells and loud noises due to inadequate insulation.
Further detracting from the experience, guests report outdated TVs, broken or missing utilities and an overall need for modern upgrades. Given the disparity between the quality of services and the prices charged, it seems there’s a general consensus that an overhaul is necessary to meet the expectations set by the hotel's exterior and views.
Overall, while the Hilton Cairo Grand Nile offers sizeable and comfortable rooms with great views of Cairo’s landmarks, there's a pressing need for significant renovations and improvements in both the facilities and services provided.
Beds
However, a significant number of reviews also highlight shortcomings. Several guests mention that the beds are dated and require updates with issues such as soft or uncomfortable mattresses and old or dirty bed sheets and covers being common complaints. Pillows seem to be a particular point of contention, repeatedly described as uncomfortable, dirty or made from cheap materials.
Despite the general consensus on the bed's comfort, instances of uncleanliness, outdated beddings and lack of responsiveness to bed type requests (like not getting the double beds when asked) mark notable areas for improvement. Overall, while many guests find the beds at Hilton Cairo Grand Nile to be comfortable and conducive to a good night's rest, there are several areas that could improve to meet all guests' expectations consistently.
Cleanliness
However, there are notable areas for improvement. Some guests report issues with dirty carpets, old furniture and unclean bathrooms. Several reviews highlight poor housekeeping standards with instances of dirty carpets, dusty floors and unsanitary bathrooms. Specific complaints mention dirty mattresses, unsatisfactory room service and old, worn-out furniture needing renovation. Moreover, cleanliness in some rooms and corridors is described as subpar with cigarette smells, dust and dirty linens being recurrent problems.
Overall, while the hotel excels in certain aspects of cleanliness and comfort, there is a significant need for improvement in housekeeping and maintenance to meet higher standards consistently.
Staff
On the downside, several reviews pointed out instances of unprofessional behavior, lack of proper communication and occasional rudeness. Some guests felt that the staff were overstretched or undertrained, leading to less attentive service at times. There were also mentions of staff members expecting tips for their services, which left some guests feeling uncomfortable. Despite these issues, the majority of reviewers appreciated the staff's effort to make their stay enjoyable, noting that the positive interactions significantly enhanced their overall experience at the hotel. Special thanks were repeatedly given to staff members who went above and beyond, showcasing the hotel's commitment to hospitality, even if there are areas needing improvement.
Wi-Fi
However, it isn't all negative; some reviews noted good Wi-Fi coverage in certain areas and a few guests experienced faster, more reliable connections even though these instances seem limited. The general consensus suggests significant room for improvement in both the speed and reliability of the internet service throughout the hotel. For anyone requiring a consistent and robust internet connection for their stay, the Wi-Fi setup at Hilton Cairo Grand Nile might be disappointing.
Spa
Gym
Pool
However, some reviews suggest there is room for improvement, particularly in maintaining the loungers and overall pool area cleanliness. It's important to note that the pool closes at sunset, which could be a consideration for evening swimmers. Despite these minor areas for improvement, the pool and associated facilities, including the health and wellness center, are generally well-received and contribute to a positive guest experience at the hotel.
Parking
Family
The hotel's structure and services are praised for their family-friendly nature, including beautiful, luxurious lobbies and a family-oriented ambience. Families appreciate the serene setting and quiet surroundings, which contribute to a relaxing experience.
Amenities such as additional beds for children and a children's activity center indicate that the hotel makes efforts to cater specifically to younger guests. The patio by the family-friendly pool and dedicated kids' area receive commendable mentions for being well-maintained and enjoyable for children.
There are some limitations, such as the absence of a bar and alcoholic drinks, which some might find restrictive, but this could be seen as a positive for conservative families. Moreover, a 24-hour small grocery store and a beautiful lobby coffee area add convenience and comfort to the stay.
Overall, Hilton Cairo Grand Nile is revered for its family-friendly nature, excellent services and welcoming environment, making it one of the best choices for families planning a stay.
5 Star
On the brighter side, the hotel's unique location and beautiful views receive consistent praise. The staff, particularly individuals like Mr. Jan and employees on the 10th floor such as Hilal and Mariam, are commended for their exceptional service, embodying five-star hospitality. The variety of breakfast options and excellent sports facilities also add positive notes to the overall experience. While the building may show its age, guests still find it a pleasant place to stay.
However, the consensus leans heavily towards recommending improvements in service training and updating the facilities to match the expectations of a five-star hotel. Overall, while the Hilton Cairo Grand Nile has its merits, there remains significant room for enhancement to truly satisfy the high standards associated with its claimed rating.
Business
Guests appreciate the reliable and high-speed wifi, crucial for business activities. Breakfast services are praised for their diversity and quality, although there are occasional concerns about noise levels and lack of control in the dining area, which might not be conducive to quiet working environments.
Overall, the hotel effectively supports business activities with a dedicated business lounge and ample amenities. However, it's advisable to carry small money notes for tips, a common expectation from the staff. Despite some noise issues, the Hilton Cairo Grand Nile remains a recommended option for business stays, offering convenience and the necessary facilities for professional engagements.
Accessible
While the hotel’s bathrooms could benefit from better arrangements, such as a lower bathtub shelf, the accessible rooms and common areas help accommodate differently-abled persons effectively. Parking at the hotel is easy, adding to its convenience.
However, some areas still present barriers and on-foot access around the hotel is not straightforward. Additionally, the hotel lacks nearby support services and organization for disabled guests. Despite these minor drawbacks, the Grand Nile Tower is generally regarded as good for disabilities, offering a satisfactory stay for many differently-abled visitors.
Heated Pool
Outdoor Pool
While some critiques mention issues such as smoking in the pool area and subpar pool facilities, these seem to be outweighed by the overall positive feedback. Guests also appreciate the presence of a poolside restaurant and commend the lovely staff, contributing to an enjoyable experience in this specific hotel area.
Honeymoon
Luxury
Upon entry, the luxury feel is immediate, further enhanced by the luxurious lobby and the exclusive cigar shop. The panoramic views of the city, the Nile and even the pyramids create a stunning backdrop, perfect for those who appreciate magnificent sights. The friendly and top-notch service, exemplified by the highly commendable staff like Mohammed Gaber, adds to the excellent services provided.
While some renovations are suggested to elevate the experience, the hotel remains a beacon of luxury living with its nicely upgraded fabric and services. Dining in the luxurious atmosphere, one can truly experience the essence of a grand hotel by the Nile.
Romantic
For those celebrating special occasions, the hotel offers exclusive romantic dinner setups, making it a great spot for honeymoons or any romantic getaway. Additionally, the Grande Nile Dinner Cruise ship located at the hotel offers a unique and memorable dining experience on the water. With its high-end romantic charm and numerous amenities aimed at couples, the Hilton Cairo Grand Nile stands out as a perfect place for romantic trips, providing a beautiful and serene environment for creating lasting memories.
Yes, Hilton Cairo Grand Nile has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Hilton Cairo Grand Nile.
No, Hilton Cairo Grand Nile doesn't allow dogs.
Yes, parking facilities are available at Hilton Cairo Grand Nile.
Yes, Hilton Cairo Grand Nile has a gym.
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