Fairmont Nile City
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Summary of reviewsFairmont Nile City garners significant acclaim for its prime location on the Nile River, offering stunning views and easy access to Cairo's main attractions including local restaurants, cafes and a mall. Guests particularly appreciate the hotel's central and vibrant environment, which balances luxury with convenience. While not ideal for exploring the city on foot, the site is commended for its cleanliness, security and ease of commuting.
Breakfast at Fairmont Nile City is generally well-regarded for its variety and quality, featuring fresh fruits, juices and an extensive range of dishes suitable for diverse tastes. The breakfast buffet is a highlight, although some guests feel the options could be more varied and the service can occasionally be slow. Despite these minor issues, the breakfast experience is largely considered enjoyable and high-quality.
The dinner experience at the hotel is also praised, especially at the Saigon restaurant for its exceptional Asian cuisine, as well as the Japanese restaurant and Gingko. The hotel offers various dining venues, each providing different flavors and experiences. Some guests find the food prices high and note inconsistencies in quality in a few restaurants, but overall, the dining options are rich and varied.
The rooms at Fairmont Nile City receive high marks for cleanliness, luxury and comfort. Guests appreciate the elegant decor, modern amenities and especially the breathtaking views of the Nile. While some rooms lack balconies and certain areas can experience noise issues, the overall experience is positive due to attentive housekeeping and well-maintained facilities.
Cleanliness is a strong point for the hotel with guests frequently commenting on the spotless and well-organized state of the rooms and public areas. The dedication of the housekeeping staff ensures a pristine environment, contributing to guests' sense of comfort and security.
The staff at Fairmont Nile City are generally described as helpful, friendly and professional with specific individuals receiving particular praise for their outstanding service. While there are occasional reports of less satisfactory interactions with certain employees, the majority of guests feel well-cared for and commend the staff's attentiveness and efficiency.
Mixed reviews are noted concerning the Wi-Fi services with some guests finding it adequate while others report issues with connectivity and speed, particularly in rooms. The inconsistency suggests a need for improvement in this area.
The spa facilities receive high praise for their cleanliness, quality and professional services with guests appreciating the luxurious experience and excellent massages. While some find the prices high, the overall quality of the spa is seen as meeting 5-star hotel standards.
The gym is well-regarded for its cleanliness, modern equipment and accessibility, providing a great fitness experience complemented by additional features like a sky pool and sauna. Despite some comments on its size, the gym is considered excellent overall.
The pool area, particularly the rooftop skypool, is highlighted for its beautiful views and relaxing ambiance. Guests enjoy the elegant and luxurious setting, although some note issues such as pool closures and noise. Overall, the rooftop pool remains a favorite feature for many visitors.
Parking receives mixed reviews with some guests appreciating the accessible parking and free options, while others feel there is room for improvement.
Overall, Fairmont Nile City is recommended for its excellent location, luxurious accommodations and high-quality amenities, making it a top choice for travelers seeking comfort and convenience in Cairo.
Categories
Breakfast at Fairmont Nile City is generally well-regarded for its variety and quality, featuring fresh fruits, juices and an extensive range of dishes suitable for diverse tastes. The breakfast buffet is a highlight, although some guests feel the options could be more varied and the service can occasionally be slow. Despite these minor issues, the breakfast experience is largely considered enjoyable and high-quality.
The dinner experience at the hotel is also praised, especially at the Saigon restaurant for its exceptional Asian cuisine, as well as the Japanese restaurant and Gingko. The hotel offers various dining venues, each providing different flavors and experiences. Some guests find the food prices high and note inconsistencies in quality in a few restaurants, but overall, the dining options are rich and varied.
The rooms at Fairmont Nile City receive high marks for cleanliness, luxury and comfort. Guests appreciate the elegant decor, modern amenities and especially the breathtaking views of the Nile. While some rooms lack balconies and certain areas can experience noise issues, the overall experience is positive due to attentive housekeeping and well-maintained facilities.
Cleanliness is a strong point for the hotel with guests frequently commenting on the spotless and well-organized state of the rooms and public areas. The dedication of the housekeeping staff ensures a pristine environment, contributing to guests' sense of comfort and security.
The staff at Fairmont Nile City are generally described as helpful, friendly and professional with specific individuals receiving particular praise for their outstanding service. While there are occasional reports of less satisfactory interactions with certain employees, the majority of guests feel well-cared for and commend the staff's attentiveness and efficiency.
Mixed reviews are noted concerning the Wi-Fi services with some guests finding it adequate while others report issues with connectivity and speed, particularly in rooms. The inconsistency suggests a need for improvement in this area.
The spa facilities receive high praise for their cleanliness, quality and professional services with guests appreciating the luxurious experience and excellent massages. While some find the prices high, the overall quality of the spa is seen as meeting 5-star hotel standards.
The gym is well-regarded for its cleanliness, modern equipment and accessibility, providing a great fitness experience complemented by additional features like a sky pool and sauna. Despite some comments on its size, the gym is considered excellent overall.
The pool area, particularly the rooftop skypool, is highlighted for its beautiful views and relaxing ambiance. Guests enjoy the elegant and luxurious setting, although some note issues such as pool closures and noise. Overall, the rooftop pool remains a favorite feature for many visitors.
Parking receives mixed reviews with some guests appreciating the accessible parking and free options, while others feel there is room for improvement.
Overall, Fairmont Nile City is recommended for its excellent location, luxurious accommodations and high-quality amenities, making it a top choice for travelers seeking comfort and convenience in Cairo.
Luxury Hotel
Guarantees a glamorous stay with top-tier service, exceptional facilities, and an ambiance that blends modernity with Egyptian charm. Offers easy access to historical wonders and features diverse dining options.
Hotel for Honeymoon
Recognized as a romantic hotel in Cairo. Offers excellent service and a great location.
Hotel with Spa
The Fairmont Spa offers a tranquil escape with treatment rooms, relaxation areas, and a rooftop pool. It combines ancient Egyptian beauty secrets with modern techniques and therapies, providing signature spa treatments for true relaxation and rejuvenation.
Romantic Hotel
This modern luxury hotel features stunning Nile views and elegant rooms. Its rooftop pools and sophisticated dining options contribute to a chic and romantic urban escape.
Hotel with Swimming Pool
The Fairmont Nile City boasts a rooftop pool with panoramic views of the Nile and Cairo skyline. It provides luxurious accommodations and excellent service.
Heated Pool Rooftop Pool Panoramic View Pool Outdoor Pool
Business Hotel
The Fairmont Nile City offers a blend of sophistication and elegance with Nile views. With meeting spaces and personalized services, it caters to corporate and social events. Its location and amenities make it a strong choice for business travelers.
Hotel with Parking
This hotel provides parking to its guests. It also offers great spa services and facilities.
Accessible Hotel
This hotel offers a high level of accessibility, including 4 accessible parking spaces, assistive listening devices, low-height electrical outlets in bathrooms, and roll-in showers. The entire unit is wheelchair accessible, and features like a lowered sink and bathroom emergency cord are available.
Hotel with Gym
Includes a fully equipped fitness center and a range of spa facilities. The hotel's central location and luxurious amenities make it a top choice for travelers seeking both fitness and relaxation.
Hotel for Yoga
The hotel offers a tranquil escape. Treatment rooms, relaxation areas, and a rooftop pool create a serene ambiance. Indulge in signature spa treatments, combining ancient Egyptian beauty secrets with modern techniques and therapies.
5-Star Hotel
With its sleek design and prime location on the Nile, this hotel offers stylish accommodations, diverse dining options, and stunning views. Its rooftop pool and bar provide a chic setting for relaxation and entertainment.
Hotel with Outdoor Pool
This hotel is equipped with an outdoor pool for guest use.
Hotel with Heated Pool
Fairmont Nile City offers a heated rooftop pool with panoramic views of the Nile. This pool provides a comfortable swimming environment regardless of the weather. The hotel also has a spa with a sauna, jacuzzi, and Turkish bath.
Family Friendly Hotel
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
Guest Reviews
Fairmont Nile City enjoys a prime location on the banks of the scenic Nile River, making it a desirable choice for visitors to Cairo. Praised for its excellent and central position, the hotel is conveniently near the new Nile promenade and many of Cairo's main attractions. Guests appreciate its proximity to local restaurants, cafes and a small mall that includes various amenities such as coffee shops, a pharmacy and gift shops. The vibrant environment offers both the beauty of the Nile view and ease of access to either side of the river, including the trendy Zamalek area.
The hotel's stunning views, especially the rooms overlooking the Nile, are frequently highlighted as a standout feature. The location is described as clean, secure and comfortable, embracing guests with both luxury and convenience. While the area may not be ideal for those wishing to explore the city on foot, its position offers easy commuting options to various tourist destinations and an enjoyable Nile River experience right on its doorstep.
The hotel’s facilities, such as the restaurants, bars and a rooftop terrace with impeccable views of the river, contribute to the overall high regard guests have for the location. It's noted for integrating a small shopping mall, which is a significant advantage for visitors looking for a comprehensive and self-contained stay. Despite a few concerns about walking around the local area, the majority of guests find Fairmont Nile City's site to be exceptional, promoting a great blend of urban convenience and riverside serenity.
Guests at Fairmont Nile City have mostly positive feedback about the breakfast experience at the hotel. Many praise the breakfast for being delicious, well-prepared and offering a broad variety of options, both local and international. The breakfast buffet is often highlighted as extensive and abundant with fresh fruits, juices and a range of dishes that can cater to diverse tastes. Some guests specifically commend the fresh omelette counter and the overall presentation of the food.
However, there are mixed opinions regarding the variety with some guests noting that the options could be more diverse and less repetitive. A few guests also mentioned that the breakfast can be somewhat expensive and there are isolated reports of the breakfast not living up to 5-star expectations in terms of service and variety.
Service at breakfast receives varied reviews; while some guests find the service excellent and attentive, others report slow service and the need to remind waiters of their orders. There are also mentions of logistical issues such as the lack of table assignments and occasional overcharges.
Despite these occasional criticisms, the general consensus seems to be that the breakfast at Fairmont Nile City is an enjoyable and high-quality experience, making it a recommendable aspect of the stay at this luxurious hotel.
Fairmont Nile City offers a diverse culinary experience with food that many guests describe as delicious and beautifully presented. The standout among the dining options appears to be the Saigon restaurant, which consistently impressed visitors with its amazing Asian cuisine. Guests also highlighted the superb Japanese restaurant and praised Gingko for its outstanding food and service.
The hotel features various restaurants and dining spaces, each offering different flavors and experiences. The Italian restaurant received positive feedback for its tasty dishes and the downstairs bar is noted as a good spot for evening drinks. The Deli at the Towers Mall in the hotel basement is recommended as an excellent breakfast spot, particularly lauded for its club sandwich.
Despite these positives, some reviews noted that certain restaurants, including Bab El Nil and the Italian restaurant, were overpriced. There were also mixed feelings about the food quality with a few diners finding the offerings at the Nile Restaurant and the hotel’s room service subpar. Additionally, some guests felt that the prices at the hotel restaurants were excessively high compared to the quality of the food.
Service at the dining hall, particularly by Mr. Abdullah and his team, was commended as excellent and wonderful. The hotel's variety of 5-star restaurants offers a rich array of dining options, although maintenance and food quality consistency might be areas for improvement.
The guest reviews for Fairmont Nile City highlight the hotel's commendable aspects, particularly the rooms, which are a major draw for visitors. Cleanliness is consistently praised with many guests noting the spotless and well-maintained state of their accommodations. The rooms are described as beautifully decorated, luxurious and equipped with modern amenities, ensuring a comfortable stay. Guests appreciate the spaciousness of many rooms, although some mention that certain rooms can be on the smaller side.
A recurring positive note is the stunning view of the Nile, which is a significant feature for many rooms and adds to the overall appeal. The comfort of the beds, good shower facilities and the inclusion of necessary furniture and decor also receive favorable mentions. The attention to detail from housekeeping, including daily servicing and timely cleaning, enhances the guest experience.
However, a few areas for improvement are mentioned, such as the shortage of balconies, occasional smoke smells and noise issues in rooms on lower floors or near event venues. The lighting in some rooms is described as dim, impacting the overall ambiance. Additionally, some guests experienced delays with room service and check-in, along with issues related to room booking accuracy and key card functionality.
Despite these occasional drawbacks, the Fairmont Nile City is noted for its excellent location, right by the Nile and the courteous and helpful staff. The overall experience is generally positive, making it a recommended choice for anyone visiting Cairo, looking for modern luxury, comfort and impressive views.
Fairmont Nile City provides guests with a luxurious and comfortable stay, especially when it comes to their bedding. Many guests praised the high quality and comfort of the beds, often describing them as super luxurious and very comfortable. The rooms are not only spacious but also equipped with new, high-quality beds that many found to be among the best they've experienced during their travels. Cleanliness is top-notch with consistent remarks about clean and comfortable beds.
However, some guests did encounter issues with bed types, as requests for specific bed arrangements (such as two separate beds) were not always fulfilled, resulting in some dissatisfaction. While the majority found the beds to be comfortable, a few noted that the beds or bed linens occasionally fell short of expectations with some describing them as too soft or the bedding fabric as uncomfortable.
Overall, most guests had a positive experience with the bedding at Fairmont Nile City, highlighting comfort and quality as key aspects of their stay.
Fairmont Nile City receives high praise for its exceptional cleanliness and immaculate condition. The rooms and public spaces are consistently noted for their spotless upkeep with many guests appreciating the attention to detail maintained by the housekeeping staff. The hotel's commitment to cleanliness extends to a variety of areas, including luxurious and clean bathrooms, clean and comfortable beds and well-maintained facilities.
Guests frequently commend the overall cleanliness of the property, describing it as beautiful, elegant and organized. The hotel's dedication to maintaining a clean environment is evident with descriptions ranging from spotless to remarkably clean. The consistency in high standards of cleanliness ensures that guests feel comfortable and secure during their stay.
The hotel's location and cleanliness are often highlighted together with guests noting that the prime location adds to the appeal of the clean and well-maintained surroundings. The commendable cleanliness and soundproofing of the rooms contribute significantly to a relaxing and comfortable experience.
Moreover, the staff's attention to cleanliness and courteous behavior enhances the guest experience. The speed and efficiency of the room cleaning service, as well as the proactive housekeeping team, are frequently acknowledged.
Overall, Fairmont Nile City excels in providing a pristine and luxurious environment, making it a top choice for travelers who prioritize cleanliness and comfort.
The reviews for 'Fairmont Nile City' highlight a generally positive experience with the hotel's staff, though there are some mixed opinions. Guests frequently describe the staff as helpful, kind, friendly and professional, particularly emphasizing the warm and welcoming reception. Key employees, such as receptionists Sarah, Yasin Hassanein and Ahmed Abdulraziq, as well as members of the guest relations and concierge teams, receive specific praise for their exceptional service and high standards of care.
Additional commendations are given to employees like Mohamed Mustafa and Carlos from Fairmont Gold, who are noted for their cooperation and professionalism. The staff’s prompt response to requests and attentiveness is frequently acknowledged. Guests also appreciate the courteous and respectful nature of the hotel employees with room service and cleaning staff receiving favorable remarks for their efficiency and thoroughness.
However, not all feedback is glowing. Some reviews mention issues with the reception staff being unhelpful or dishonest about payments, slow service in restaurants and non-smiling security personnel. There are instances where specific employees are singled out for poor service during check-in and check-out processes. Despite these negative aspects, the overall sentiment toward staff remains positive with many guests expressing gratitude and looking forward to repeating their experience at the hotel.
Fairmont Nile City has received mixed feedback regarding its Wi-Fi services. On the bright side, some guests have reported that the Wi-Fi works fine and have praised the hotel for its good Wi-Fi facilities, including high-speed internet and fast Wi-Fi in common areas such as the reception. However, there are recurring concerns about the Wi-Fi's reliability and performance, particularly in the rooms, where many guests have described it as weak, unstable and even inaccessible at times. Consistent issues include slow speeds, frequent disconnections and overall poor Wi-Fi quality, suggesting that while there are pockets of good connectivity, the hotel’s internet services need substantial improvement to meet the expectations of all guests.
The spa at Fairmont Nile City is frequently praised for its top-notch quality and facilities. The venue consistently receives high ratings for its clean and amazing amenities with many guests noting the excellent massages provided. The rooftop pool alongside the spa facilities adds to the luxurious experience. The spa area is considered appropriate for a 5-star hotel and the professional treatment by the staff enhances the overall experience. Although some guests found the prices of spa services to be on the higher side, the exceptional quality and luxury ensure it meets high standards. The women's spa, among other spa services, stands out particularly. Despite minor criticisms about the pricing and size, most reviews highlight the spa as a significant feature of the hotel, contributing to an indulgent and relaxing stay.
The gym facilities at Fairmont Nile City receive high praise from guests for their cleanliness and ease of accessibility. Described as nice, spacious and well-equipped, the gym impresses with its advanced equipment and an all-rounder setup. Guests appreciate the availability of a 24/7 service and the convenience of its location. Remarkably, the gym features prominently among the hotel's amenities, offering a great fitness experience with additional features like a sky pool and sauna area that enhance the overall appeal. Despite some comments on the gym being small and having high prices, the facility is widely regarded as excellent and very nice. Fitness enthusiasts will also find good yoga options and are likely to be pleased with the helpful employees.
The Fairmont Nile City's pool experience offers mixed impressions with many guests praising its multiple pool options, including a stunning rooftop skypool. The rooftop pool is frequently highlighted for its beautiful views of Cairo and the Nile, making it a serene place to relax and enjoy a swim. Reviewers often describe the pool area as lovely, elegant and luxurious with some rooms even offering direct pool access. Additionally, the heated rooftop pool receives positive mentions for its warmth and inviting nature.
Guests appreciate the cleanliness of the pool facilities, the professional service from the polite pool staff and the refreshing drinks from the pool bar. The presence of lifeguards and an adult-only rooftop pool also add to the sense of relaxation and safety.
However, several reviews noted that the pool area can be noisy and that the main pool was unexpectedly closed during their stay, which led to some disappointment. Some guests found the pool to be small or in need of better attention, while others experienced misinformation regarding pool prices. Despite these setbacks, when accessible, the rooftop pool remains a cherished highlight for its relaxing ambiance and stunning views.
The parking situation at Fairmont Nile City has received mixed feedback from guests with some pointing out positive aspects while others highlight areas for improvement. On the plus side, visitors appreciate the accessible parking and the availability of free parking and Wi-Fi. The hotel's location near a mall provides additional nearby car park options.
However, guests have noted that parking spots are limited and the ease of parking can sometimes be compromised by the crowded car pickup area and excessive parking control measures. The parking valet service has room for improvement with some guests experiencing issues that required reminding staff about pre-paid parking fees. Traffic at the main entrance and the entrance to the hotel by car are also areas of concern, which can make parking tricky at times.
Overall, while Fairmont Nile City offers good facilities for parking, some challenges with parking logistics and traffic flow need addressing to enhance the guest experience.
Visitors to the Fairmont Nile City have shared varied opinions regarding the suitability of the hotel for families with children. Numerous reviews indicate that the hotel may not be an ideal choice for conservative families or those seeking a quiet, family-friendly environment. The lobby and common areas tend to be crowded and noisy with a high presence of young guests and adults, which some find inconvenient and inappropriate for families with young children.
Despite the criticisms, there are occasional positive mentions. Some guests appreciated the thoughtful touches like cakes for children's birthdays and found the children's play area to be a suitable feature. The hotel staff, particularly those at the concierge desk, received praise for their friendliness and helpfulness, boosting the family-friendly perception for some visitors.
Nonetheless, the prevalent sentiment suggests that Fairmont Nile City is more oriented towards friends, couples and youth rather than family vacations. For those seeking tranquility and an environment strictly catered to family needs, this hotel might not meet expectations. Families concerned about noise, safety and a conservative atmosphere may need to consider alternative accommodations.
Fairmont Nile City in Cairo frequently receives praise for its striking, fresh renovation and first-class amenities befitting a luxurious five-star hotel. Guests often describe their experience as one of exceptional luxury and comfort, meeting or even surpassing their expectations for a hotel of this caliber. The royal suite, in particular, stands out for its opulence and the strong management that ensures a comfortable stay.
The hotel's breakfast receives notable commendation with many guests labeling it a true five-star experience. The staff at Fairmont Nile City are frequently highlighted for their professionalism and the high standard of service they provide, contributing significantly to the overall luxurious atmosphere of the hotel.
While some reviews mention disparities in ratings and certain services not quite meeting five-star standards, these do not overshadow the many positive remarks about the hotel's excellent condition, superb service and luxurious experience. Overall, Fairmont Nile City is celebrated as one of the best, if not the best, hotels in Cairo, offering a modern, elegant atmosphere with top-notch amenities and impeccable service.
Fairmont Nile City is highly commendable for business travelers, offering a well-managed environment tailored to corporate needs. The availability of excellent business facilities, such as a business center, meeting rooms and special check-in/check-out services on a designated floor, make it an ideal choice for business trips and conferences. The hotel's location is particularly convenient for those with nearby offices or attending events like the EGYPT BIG5 Exhibition.
Guests appreciate the dedicated business lounge, including a breakfast location within the business lounge itself, which enhances the experience for those traveling for work. The efficient drop-off area and the provision of an airport transfer service through booking.com add to the convenience, even though the prices may reflect the premium service aimed at corporate guests.
The quietness and cleanliness of the hotel contribute to a conducive work environment, although some reviews noted a discrepancy in the speed of customer service. Despite this, the overall consensus highlights the helpful and excellent business services provided.
While the hotel is primarily designed for business and less so for relaxation, the general facilities and services offered align well with the expectations of business visitors. The Fairmont Nile City is thus highly recommended for anyone visiting Cairo for business purposes.
The Fairmont Nile City offers a generally accessible experience for guests with disabilities. The hotel boasts wheelchair-accessible facilities, ensuring ease of mobility throughout the premises. Guests appreciated the smooth check-in process and the professional service provided by the staff. There is a high level of security and safety with appropriate room allocations for those with specific needs. Convenient accessibility from the airport and local transport adds to the appeal. Although there were mentions of it not being suitable for families, the overall accessibility and polite staff assistance make it a viable option for individual travelers with disabilities.
The rooftop pool at Fairmont Nile City has received overall acclaim from guests who found it to be a remarkable feature of their stay. Words like beautiful, lovely and stunning frequently appear in their descriptions, highlighting the pool's aesthetic appeal. Many mentioned the pool as a wonderful place to relax with particular praise for its relaxing and impressive atmosphere. The view from the rooftop pool was often noted as being amazing with one guest mentioning it offers a romantic sunrise view. The pool area is spacious and includes an adult-only section, enhancing the luxurious experience. Despite occasional closures for maintenance, which some guests noted, the overall consensus is that the rooftop pool and its surrounding area contribute significantly to the hotel's charm. Generous access and committed customer service further elevate the experience, making it a standout feature for many visitors.
Fairmont Nile City offers guests a delightful experience with its heated pool facilities. The hotel features an attractively structured heated roof-top pool, providing a comfortable and enjoyable environment for swimming regardless of the weather. Visitors have praised the heated pool area for its inviting warmth and well-maintained condition. Overall, the heated pools at Fairmont Nile City contribute to a pleasant and relaxing stay, enhancing the overall guest experience.
Fairmont Nile City boasts a remarkable outdoor pool area that has garnered praise from guests for its welcoming and well-maintained ambiance. Set against a stunning backdrop, the rooftop pool is particularly highlighted as a wonderful place to relax with beautiful views of Cairo and the Nile. The heated pool, along with accompanying sauna and steam rooms, adds to the luxurious experience. Visitors have appreciated the nice pool area and found the service at the pool bar commendable. Despite occasional winds on the rooftop, the overall sentiment towards the pool areas is overwhelmingly positive, providing a serene and picturesque retreat within the city.
Fairmont Nile City offers an appealing experience for honeymooners with its Fairmont Gold level that enhances the romantic ambiance. Many guests found the honeymoon services and bed-and-breakfast package perfectly suited for their special occasion. The hotel boasts amazing common areas and panoramic views that add to the delightful experience. The reception area is noted for its beauty and overall, customers have a good experience. However, a few guests felt it might not be the best choice for honeymooners despite the positive aspects.
Fairmont Nile City offers an opulent experience marked by its pristine cleanliness and sophisticated ambiance. The hotel is generally acclaimed as luxurious and beautiful with new and elegant furniture enhancing the lavish atmosphere. Guests consistently speak to the exceptional cleanliness, services and courteous staff, all contributing to a sense of true luxury.
Visitors frequently highlight the luxurious rooms and facilities, noting the modern bathrooms, comfortable beds and excellent showers and baths. The hotel lives up to the Fairmont standard, providing outstanding amenities including private pools, butler service, fancy toiletries and even a pillow menu.
Despite some comments about high prices and occasional delays in orders, the overall experience at Fairmont Nile City is one of indulgence and comfort. The outstanding service, beautiful Nile views and well-maintained premises contribute to making it one of the most luxurious stays in Cairo.
Described as a place that makes you feel extravagant, the Fairmont is often compared to a Las Vegas hotel, signifying a high standard of opulence and flair. Many guests consider it one of the best hotels they have stayed at, highly recommending the Nile Suite for its vast space and exceptional luxury. The Fairmont Nile City is indeed a palace worthy of its stars, promising a memorable and luxurious stay in the heart of Cairo.
Nestled along the majestic Nile River, Fairmont Nile City has garnered acclaim for its romantic ambiance, making it an ideal destination for those seeking an intimate escape. Numerous guests have celebrated anniversaries and honeymooners have praised the hotel as the perfect spot for beginning their journey together. The romantic atmosphere is thoughtfully curated with a serene and inviting setup that enhances the overall experience.
Couples have highlighted the beautiful views, particularly noting that the sunset view is exceptionally romantic, adding to the allure of this excellent couple's getaway. While some mention that certain decorations and atmospheres may not be overtly romantic, the general ambiance of the hotel compensates, creating an elevated sense of romance and tranquility. Elevated security and convenience levels are another standout feature, ensuring a worry-free and pleasurable stay.
In essence, Fairmont Nile City is highly recommended for couples looking for a romantic retreat with its serene ambiance and beautiful vistas setting the stage for cherished memories.
Location Show Map
Location
The hotel's stunning views, especially the rooms overlooking the Nile, are frequently highlighted as a standout feature. The location is described as clean, secure and comfortable, embracing guests with both luxury and convenience. While the area may not be ideal for those wishing to explore the city on foot, its position offers easy commuting options to various tourist destinations and an enjoyable Nile River experience right on its doorstep.
The hotel’s facilities, such as the restaurants, bars and a rooftop terrace with impeccable views of the river, contribute to the overall high regard guests have for the location. It's noted for integrating a small shopping mall, which is a significant advantage for visitors looking for a comprehensive and self-contained stay. Despite a few concerns about walking around the local area, the majority of guests find Fairmont Nile City's site to be exceptional, promoting a great blend of urban convenience and riverside serenity.
Breakfast
However, there are mixed opinions regarding the variety with some guests noting that the options could be more diverse and less repetitive. A few guests also mentioned that the breakfast can be somewhat expensive and there are isolated reports of the breakfast not living up to 5-star expectations in terms of service and variety.
Service at breakfast receives varied reviews; while some guests find the service excellent and attentive, others report slow service and the need to remind waiters of their orders. There are also mentions of logistical issues such as the lack of table assignments and occasional overcharges.
Despite these occasional criticisms, the general consensus seems to be that the breakfast at Fairmont Nile City is an enjoyable and high-quality experience, making it a recommendable aspect of the stay at this luxurious hotel.
Dinner
The hotel features various restaurants and dining spaces, each offering different flavors and experiences. The Italian restaurant received positive feedback for its tasty dishes and the downstairs bar is noted as a good spot for evening drinks. The Deli at the Towers Mall in the hotel basement is recommended as an excellent breakfast spot, particularly lauded for its club sandwich.
Despite these positives, some reviews noted that certain restaurants, including Bab El Nil and the Italian restaurant, were overpriced. There were also mixed feelings about the food quality with a few diners finding the offerings at the Nile Restaurant and the hotel’s room service subpar. Additionally, some guests felt that the prices at the hotel restaurants were excessively high compared to the quality of the food.
Service at the dining hall, particularly by Mr. Abdullah and his team, was commended as excellent and wonderful. The hotel's variety of 5-star restaurants offers a rich array of dining options, although maintenance and food quality consistency might be areas for improvement.
Rooms
A recurring positive note is the stunning view of the Nile, which is a significant feature for many rooms and adds to the overall appeal. The comfort of the beds, good shower facilities and the inclusion of necessary furniture and decor also receive favorable mentions. The attention to detail from housekeeping, including daily servicing and timely cleaning, enhances the guest experience.
However, a few areas for improvement are mentioned, such as the shortage of balconies, occasional smoke smells and noise issues in rooms on lower floors or near event venues. The lighting in some rooms is described as dim, impacting the overall ambiance. Additionally, some guests experienced delays with room service and check-in, along with issues related to room booking accuracy and key card functionality.
Despite these occasional drawbacks, the Fairmont Nile City is noted for its excellent location, right by the Nile and the courteous and helpful staff. The overall experience is generally positive, making it a recommended choice for anyone visiting Cairo, looking for modern luxury, comfort and impressive views.
Beds
However, some guests did encounter issues with bed types, as requests for specific bed arrangements (such as two separate beds) were not always fulfilled, resulting in some dissatisfaction. While the majority found the beds to be comfortable, a few noted that the beds or bed linens occasionally fell short of expectations with some describing them as too soft or the bedding fabric as uncomfortable.
Overall, most guests had a positive experience with the bedding at Fairmont Nile City, highlighting comfort and quality as key aspects of their stay.
Cleanliness
Guests frequently commend the overall cleanliness of the property, describing it as beautiful, elegant and organized. The hotel's dedication to maintaining a clean environment is evident with descriptions ranging from spotless to remarkably clean. The consistency in high standards of cleanliness ensures that guests feel comfortable and secure during their stay.
The hotel's location and cleanliness are often highlighted together with guests noting that the prime location adds to the appeal of the clean and well-maintained surroundings. The commendable cleanliness and soundproofing of the rooms contribute significantly to a relaxing and comfortable experience.
Moreover, the staff's attention to cleanliness and courteous behavior enhances the guest experience. The speed and efficiency of the room cleaning service, as well as the proactive housekeeping team, are frequently acknowledged.
Overall, Fairmont Nile City excels in providing a pristine and luxurious environment, making it a top choice for travelers who prioritize cleanliness and comfort.
Staff
Additional commendations are given to employees like Mohamed Mustafa and Carlos from Fairmont Gold, who are noted for their cooperation and professionalism. The staff’s prompt response to requests and attentiveness is frequently acknowledged. Guests also appreciate the courteous and respectful nature of the hotel employees with room service and cleaning staff receiving favorable remarks for their efficiency and thoroughness.
However, not all feedback is glowing. Some reviews mention issues with the reception staff being unhelpful or dishonest about payments, slow service in restaurants and non-smiling security personnel. There are instances where specific employees are singled out for poor service during check-in and check-out processes. Despite these negative aspects, the overall sentiment toward staff remains positive with many guests expressing gratitude and looking forward to repeating their experience at the hotel.
Wi-Fi
Spa
Gym
Pool
Guests appreciate the cleanliness of the pool facilities, the professional service from the polite pool staff and the refreshing drinks from the pool bar. The presence of lifeguards and an adult-only rooftop pool also add to the sense of relaxation and safety.
However, several reviews noted that the pool area can be noisy and that the main pool was unexpectedly closed during their stay, which led to some disappointment. Some guests found the pool to be small or in need of better attention, while others experienced misinformation regarding pool prices. Despite these setbacks, when accessible, the rooftop pool remains a cherished highlight for its relaxing ambiance and stunning views.
Parking
However, guests have noted that parking spots are limited and the ease of parking can sometimes be compromised by the crowded car pickup area and excessive parking control measures. The parking valet service has room for improvement with some guests experiencing issues that required reminding staff about pre-paid parking fees. Traffic at the main entrance and the entrance to the hotel by car are also areas of concern, which can make parking tricky at times.
Overall, while Fairmont Nile City offers good facilities for parking, some challenges with parking logistics and traffic flow need addressing to enhance the guest experience.
Family
Despite the criticisms, there are occasional positive mentions. Some guests appreciated the thoughtful touches like cakes for children's birthdays and found the children's play area to be a suitable feature. The hotel staff, particularly those at the concierge desk, received praise for their friendliness and helpfulness, boosting the family-friendly perception for some visitors.
Nonetheless, the prevalent sentiment suggests that Fairmont Nile City is more oriented towards friends, couples and youth rather than family vacations. For those seeking tranquility and an environment strictly catered to family needs, this hotel might not meet expectations. Families concerned about noise, safety and a conservative atmosphere may need to consider alternative accommodations.
5 Star
The hotel's breakfast receives notable commendation with many guests labeling it a true five-star experience. The staff at Fairmont Nile City are frequently highlighted for their professionalism and the high standard of service they provide, contributing significantly to the overall luxurious atmosphere of the hotel.
While some reviews mention disparities in ratings and certain services not quite meeting five-star standards, these do not overshadow the many positive remarks about the hotel's excellent condition, superb service and luxurious experience. Overall, Fairmont Nile City is celebrated as one of the best, if not the best, hotels in Cairo, offering a modern, elegant atmosphere with top-notch amenities and impeccable service.
Business
Guests appreciate the dedicated business lounge, including a breakfast location within the business lounge itself, which enhances the experience for those traveling for work. The efficient drop-off area and the provision of an airport transfer service through booking.com add to the convenience, even though the prices may reflect the premium service aimed at corporate guests.
The quietness and cleanliness of the hotel contribute to a conducive work environment, although some reviews noted a discrepancy in the speed of customer service. Despite this, the overall consensus highlights the helpful and excellent business services provided.
While the hotel is primarily designed for business and less so for relaxation, the general facilities and services offered align well with the expectations of business visitors. The Fairmont Nile City is thus highly recommended for anyone visiting Cairo for business purposes.
Accessible
Rooftop Pool
Heated Pool
Outdoor Pool
Honeymoon
Luxury
Visitors frequently highlight the luxurious rooms and facilities, noting the modern bathrooms, comfortable beds and excellent showers and baths. The hotel lives up to the Fairmont standard, providing outstanding amenities including private pools, butler service, fancy toiletries and even a pillow menu.
Despite some comments about high prices and occasional delays in orders, the overall experience at Fairmont Nile City is one of indulgence and comfort. The outstanding service, beautiful Nile views and well-maintained premises contribute to making it one of the most luxurious stays in Cairo.
Described as a place that makes you feel extravagant, the Fairmont is often compared to a Las Vegas hotel, signifying a high standard of opulence and flair. Many guests consider it one of the best hotels they have stayed at, highly recommending the Nile Suite for its vast space and exceptional luxury. The Fairmont Nile City is indeed a palace worthy of its stars, promising a memorable and luxurious stay in the heart of Cairo.
Romantic
Couples have highlighted the beautiful views, particularly noting that the sunset view is exceptionally romantic, adding to the allure of this excellent couple's getaway. While some mention that certain decorations and atmospheres may not be overtly romantic, the general ambiance of the hotel compensates, creating an elevated sense of romance and tranquility. Elevated security and convenience levels are another standout feature, ensuring a worry-free and pleasurable stay.
In essence, Fairmont Nile City is highly recommended for couples looking for a romantic retreat with its serene ambiance and beautiful vistas setting the stage for cherished memories.
Yes, Fairmont Nile City has pool(s) that belong to one or more of the following categories: Heated Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Fairmont Nile City.
No, Fairmont Nile City doesn't allow dogs.
Yes, parking facilities are available at Fairmont Nile City.
Yes, Fairmont Nile City has a gym.
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