Dusit Thani LakeView Cairo
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsDusit Thani LakeView Cairo offers an exceptional stay experience, highlighted by its strategic location, excellent dining options, spacious rooms and commendable service, alongside certain areas in need of improvement.
Situated in the upscale Fifth Settlement of New Cairo, the hotel delivers peace, privacy and easy access to local amenities and public transport, making it ideal for both leisure and business travelers. Though slightly distant from major tourist attractions, the serene setting, beautiful views, lush gardens and comprehensive facilities outweigh this minor drawback for many guests.
The culinary offerings at Dusit Thani LakeView Cairo are particularly praised. Breakfast receives high marks for its delicious variety, though some guests felt it could use more options and improved quality. Dinner experiences are outstanding with a range of international cuisines available across various on-site restaurants, notably the Tao restaurant which is lauded for its authentic Asian dishes and excellent service. In-room dining, while mostly positive, experiences occasional inconsistencies.
The hotel's rooms are spacious and comfortable, often noted for their spectacular garden and pool views. However, there are consistent mentions of outdated furniture and the need for renovation. Cleanliness varies with some rooms being very well-maintained while others suffer from insufficient cleaning and maintenance issues.
Staff service is one of the standout features of the hotel, frequently described as friendly, professional and extraordinarily helpful. Certain individuals at reception and concierge have been particularly highlighted for their exceptional service. Nevertheless, some guests encountered less favorable interactions, citing instances of inattentiveness and slow service.
While the cleanliness of public areas is generally high, there are some inconsistencies in room upkeep. The hotel's aesthetic appeal and serene environment are enhanced by its well-maintained green spaces and lake views.
Amenities such as the spa and various pools receive high praise. The spa is recommended for its luxurious treatments, although securing reservations can be a challenge. The pool areas are appreciated for their design, cleanliness and relaxing ambiance, despite occasional maintenance disruptions and crowding issues. The gym, while useful to some, is seen as inadequate by others due to its small size and limited equipment.
The WiFi service is a notable weak point with many guests reporting slow, unreliable connections, suggesting significant improvements are needed.
For those with vehicles, the hotel provides ample parking space, though the cost and efficiency of the valet service have room for improvement.
Family travelers find the hotel accommodating with family-friendly amenities and spacious accommodations, along with courteous and attentive service that enhances the overall experience.
In summary, Dusit Thani LakeView Cairo impresses with its location, dining, spacious rooms and especially its staff, offering a notable stay despite some areas needing attention such as room updates, WiFi and parking services.
Categories
Situated in the upscale Fifth Settlement of New Cairo, the hotel delivers peace, privacy and easy access to local amenities and public transport, making it ideal for both leisure and business travelers. Though slightly distant from major tourist attractions, the serene setting, beautiful views, lush gardens and comprehensive facilities outweigh this minor drawback for many guests.
The culinary offerings at Dusit Thani LakeView Cairo are particularly praised. Breakfast receives high marks for its delicious variety, though some guests felt it could use more options and improved quality. Dinner experiences are outstanding with a range of international cuisines available across various on-site restaurants, notably the Tao restaurant which is lauded for its authentic Asian dishes and excellent service. In-room dining, while mostly positive, experiences occasional inconsistencies.
The hotel's rooms are spacious and comfortable, often noted for their spectacular garden and pool views. However, there are consistent mentions of outdated furniture and the need for renovation. Cleanliness varies with some rooms being very well-maintained while others suffer from insufficient cleaning and maintenance issues.
Staff service is one of the standout features of the hotel, frequently described as friendly, professional and extraordinarily helpful. Certain individuals at reception and concierge have been particularly highlighted for their exceptional service. Nevertheless, some guests encountered less favorable interactions, citing instances of inattentiveness and slow service.
While the cleanliness of public areas is generally high, there are some inconsistencies in room upkeep. The hotel's aesthetic appeal and serene environment are enhanced by its well-maintained green spaces and lake views.
Amenities such as the spa and various pools receive high praise. The spa is recommended for its luxurious treatments, although securing reservations can be a challenge. The pool areas are appreciated for their design, cleanliness and relaxing ambiance, despite occasional maintenance disruptions and crowding issues. The gym, while useful to some, is seen as inadequate by others due to its small size and limited equipment.
The WiFi service is a notable weak point with many guests reporting slow, unreliable connections, suggesting significant improvements are needed.
For those with vehicles, the hotel provides ample parking space, though the cost and efficiency of the valet service have room for improvement.
Family travelers find the hotel accommodating with family-friendly amenities and spacious accommodations, along with courteous and attentive service that enhances the overall experience.
In summary, Dusit Thani LakeView Cairo impresses with its location, dining, spacious rooms and especially its staff, offering a notable stay despite some areas needing attention such as room updates, WiFi and parking services.
Luxury Hotel
Located in the Fifth Settlement, this hotel is recognized as a luxury option in New Cairo. It likely offers a serene and upscale environment with high-end facilities, characteristic of the Dusit Thani brand.
Hotel for Honeymoon
Provides a resort-style setting with waterfalls and lakes, offering luxurious accommodations. Offers a honeymoon package with a romantic set menu dinner in a private suite, photo session location, and guaranteed room views. Features an authentic Thai spa experience.
Hotel with Spa
Listed as a spa hotel, this property provides a tranquil setting with dedicated spa and wellness amenities for guests.
Family Friendly Hotel
This hotel offers childcare services. The hotel provides a comfortable environment suitable for families.
Romantic Hotel
This hotel offers a serene and quiet atmosphere, ideal for a romantic getaway. The spacious facilities and certain suites add to the allure, providing a comfortable and luxurious experience. It creates romantic vibes in the evenings.
Hotel with Swimming Pool
This hotel offers multiple swimming pools set amidst lush gardens. It is located in New Cairo and provides a tranquil escape from the city.
Infinity Pool Children's Pool Pool Swim Up Bar Outdoor Pool
Business Hotel
Dusit Thani LakeView Cairo offers business facilities and services. Its amenities cater to the needs of business travelers seeking a comfortable stay.
Hotel with Gym
Includes a well-appointed fitness center and access to a beautiful lake view. The hotel also offers a range of dining options and recreational activities, promoting a balanced lifestyle.
5-Star Hotel
Located in New Cairo, this hotel offers a tranquil escape with its lush gardens, serene lake views, and luxurious accommodations. Its exceptional service and range of facilities make it a great choice for both leisure and business travelers.
Hotel with Outdoor Pool
The hotel features a serene outdoor pool area surrounded by lush greenery and scenic lake views. Guests can enjoy a relaxing swim and tranquil atmosphere.
Hotel with Children's Pool
This eco-certified hotel features a children's pool, in addition to a full-service spa, six restaurants, and an outdoor pool.
Hotel Taking Steps Towards Sustainability
Hotel with Parking
Accessible Hotel
Hotel with Infinity Pool
Hotel with Swim Up Bar
Guest Reviews
Dusit Thani LakeView Cairo offers an excellent location for those seeking comfort, privacy and easy access to local shops and public transport. Situated just a 20-minute drive from Cairo airport, the hotel is conveniently placed in the upscale Fifth Settlement area of New Cairo. This location is away from the hustle and bustle of downtown, providing a peaceful retreat with beautiful views and lush gardens. Guests appreciate the proximity to high-end malls, great food places and the convention center, making it a convenient spot for both leisure and business travelers.
The hotel is ideal for those looking to escape the city noise, yet still, be within reach of essential services and entertainment spots in New Cairo. The setting and tranquil atmosphere make it one of the best options in the area, especially for business trips and events. However, it is worth noting that the location is somewhat distant from popular tourist attractions and the Nile, which might not suit everyone. Some guests reported challenges with the signage to the hotel and the remote surroundings might lack some nearby services. Despite this, the positive aspects of the location, including the safety, beautiful design and extensive facilities, outweigh the negatives for many visitors.
Dusit Thani LakeView Cairo offers a breakfast experience that has mostly impressed its guests with many praising it as delicious, varied and superb. Numerous reviews highlight the hearty and amazing breakfast options with fresh juices being particularly appreciated. Guests noted the wide selection and high quality of food, which often exceeded their expectations and helped make special occasions memorable.
While the breakfast buffet has received acclaim for its excellent variety and tasty, fresh food, some guests mentioned a need for more variety and improvement in taste to fully match five-star standards. A few reviews pointed out that the breakfast could be better in terms of quality and selection, indicating some inconsistency in guests' experiences.
The main breakfast restaurant is often described as wonderful with attention to detail, though some guests found the dining area to be a bit dark and suggested better lighting. Service during breakfast was generally positively remarked upon, though some noted room for improvement. Despite a handful of critiques regarding high costs, limited options and occasional dissatisfaction, the overall sentiment remains that breakfast at Dusit Thani LakeView Cairo is a delightful start to the day.
At Dusit Thani LakeView Cairo, dining experiences generally stand out with positive reviews highlighting the diverse and flavorful breakfast buffet, which many recommend for its high quality and freshness. The variety of restaurants available—including Turkish, Asian, Chinese and Japanese—ensures that guests can enjoy a multitude of cuisines during their stay. In particular, the Tao restaurant is frequently praised for its unique and authentic Asian dishes, excellent service and enjoyable atmosphere. Other restaurants, including EV, also receive high marks for their food quality and dining experience.
Room service is available 24/7 with some guests noting the great quality and diverse menu options, though a few have found the service speed and food quality inconsistent. While some room service dishes, particularly pizzas, were less satisfactory, the general consensus about in-room dining leans positive, especially regarding the friendly and attentive staff.
Despite some incidents where food quality didn’t meet expectations, such as occasional disappointments with certain meals or pastries, the overall sentiment towards the hotel's dining venues remains commendable. Visitors appreciate the luxurious dining environments, the distinct selection of restaurants and the superbly curated meals, especially at specialty places like Tao.
However, there are occasional criticisms about the service with some guests mentioning delays and the need to repeat requests. Despite these minor setbacks, the general ambiance and the variety of delicious food options make dining at Dusit Thani LakeView Cairo a notable part of the stay for many guests.
Dusit Thani LakeView Cairo boasts rooms that are frequently praised for their spaciousness and comfort. Many guests enjoyed the large, clean and well-appointed rooms that offer spectacular views of the gardens and pool areas. Rooms were often described as very comfortable with some specifically mentioning the luxurious feel of the property and the professional, friendly staff who ensure a pleasant stay.
However, there are consistent mentions of outdated furniture and a need for renovation to bring the rooms up to modern standards. Despite the spaciousness, several reviews pointed out the old and worn-out condition of room furniture and decor, indicating an urgency for updates. Cleanliness varied with some guests being pleased with the maintenance and others highlighting problems such as dusty conditions and poor bathroom maintenance.
The room service received positive remarks, contributing to a comfortable and enjoyable stay for many guests. Nonetheless, some logistical issues, like delays in accessing rooms and defective locks, were noted. Overall, while the hotel's rooms provide ample space and comfort with attractive views, improvements in updating the furnishings and ensuring consistent cleanliness are recommended to enhance the overall guest experience.
At Dusit Thani LakeView Cairo, guests often mention the comfortable beds that contribute to a relaxing stay. Many have praised the beds for being very comfortable with some describing them as super comfy and amazing. The king-size beds and spacious rooms also add to the overall sense of comfort. However, there are some mixed reviews regarding the bedding with a few guests finding the mattresses too hard and the bed sheets not clean. Pillows, in particular, have been a point of contention with some guests noting that they were uncomfortable, old or had an unpleasant smell. Overall, while the beds themselves are highly regarded for their comfort, there are occasional concerns about the cleanliness and quality of the bedding and pillows.
Dusit Thani LakeView Cairo, hailed as the best hotel in Cairo's Fifth Settlement, garners praise for its aesthetic appeal and spotless ambiance. The hotel features a well-executed design with rooms that are generally described as spacious and very clean, ensuring a comfortable stay. Overall, the public areas and the entire facility adhere to high cleanliness standards, providing a clean and serene environment. The green spaces and lake views add to the hotel's ambiance, enhancing the sense of tranquility and hygiene.
However, some guests have noted inconsistencies in cleanliness levels. While many rooms and bathrooms are found to be clean and well-maintained, a few instances of inadequate cleaning and outdated furniture have been reported. There are also occasional lapses in housekeeping, where guests had to remind the staff about additional cleaning requirements. The hotel strives for perfection in cleanliness with certain areas needing more attention to match its five-star standards. Despite the minor critiques, the overall sentiment leans towards a positive experience punctuated by courteous and attentive staff, contributing to a satisfactory and pleasant stay.
Dusit Thani LakeView Cairo receives commendable praise for its exceptional staff, who are often described as friendly, professional and extraordinarily helpful. Many guests felt like royalty due to the attentiveness and welcoming nature of the employees. The reception team, especially individuals like Kholoud, Miss Sandy, Ehab, Mr. Nader and Mustafa, are frequently mentioned for their outstanding assistance and hospitality.
The concierge services have been noted to go above and beyond to accommodate guests, particularly highlighting efforts from team members who personally attended to guests' needs in intricate detail. The pool staff, breakfast attendants and those manning the lounge and bar also earned high praise for their delightful and friendly demeanor.
However, feedback isn't uniformly positive. Some guests faced less favorable experiences, mentioning instances where staff were not cooperative, inattentive or even rude. Specific criticisms highlight staff failing to meet international standards, slow service and inadequate responses to guest requests. Despite these, the overall sentiment leans towards an exceptional service experience that significantly enhances the hotel's appeal. Guests often conclude their feedback with gratitude and recommend the staff as one of the hotel's most valuable assets.
The WiFi experience at Dusit Thani LakeView Cairo appears to be less than satisfactory for many guests. Numerous reviews highlight significant difficulties with the internet, describing it as very slow, weak or even non-existent in certain areas. Several guests reported that the WiFi coverage across the hotel was poor and the internet connection was often unreliable and did not meet their expectations. Some mentioned having to upgrade their service at an additional cost to achieve a usable speed, which further indicates the baseline connectivity issues. Despite these concerns, the hotel staff's response time to address complaints was noted to be prompt. However, the overall sentiment points to a need for substantial improvements in the hotel's internet services.
The spa experience at Dusit Thani LakeView Cairo is frequently praised for its excellence and sophistication. Guests often highlight the exceptional service, describing it as luxurious and befitting a five-star property. Many reviews trumpet the amazing massages available with the massage department receiving particular accolades.
Visitors consistently find the spa to be great and very nice, emphasizing its inviting interior. Described as a must-try, the spa often leaves a lasting impression. However, it is noted that securing a reservation can be challenging due to frequent full bookings and occasional closures, such as with the Moroccan bath. Despite this, the general consensus remains highly positive with numerous recommendations for indulging in the spa experience.
The gym at Dusit Thani LakeView Cairo receives mixed feedback from guests. On the positive side, some visitors describe the gym as very good with great fitness center facilities available 24 hours a day. Guests find it helpful and appreciate its availability. However, others feel that the gym is very small, hot and lacks necessary equipment, making it less suitable for the hotel's otherwise high standards. Additionally, the location of the gym outside the main building might be inconvenient for some guests. Overall, while the gym has its advantages, it may not meet everyone's expectations.
The pool facilities at Dusit Thani LakeView Cairo offer a mixed but overall favorable experience. Guests frequently praised the pools as amazing, clean, wonderful and fantastic. The outdoor pools, including a beautiful infinity pool, are noted for their spaciousness and relaxing atmosphere, often complemented by spectacular views from surrounding areas. Many reviews highlight the pool area's cleanliness and the presence of multiple pools catering to different needs, including a children's pool and heated options. There's also positive feedback about the pool staff being professional and courteous.
However, some guests encountered inconveniences such as the main pools being under maintenance without prior notice, resulting in some areas being blocked off by scaffolding. Issues with crowding, lack of heating and occasional dirtiness were also mentioned. Despite these setbacks, the overall ambiance and design of the pool area received appreciation, particularly for its scenic beauty and relaxing environment. The variety of amenities around the pools, including jacuzzis and poolside dining services, add to the appeal, making the swimming zone a popular spot for hotel visitors.
Dusit Thani LakeView Cairo offers parking services, but guests have noted both positive and negative aspects. On the positive side, the hotel provides ample parking space, ensuring that there is sufficient room for vehicles. Parking is available, which adds convenience for those traveling by car.
However, some guests expressed concerns about the parking situation. One recurring issue is the cost with several reviews mentioning that parking is not complimentary and the fees can be quite high. Additionally, the parking area is described as being somewhat far from the hotel itself, which might be an inconvenience for some visitors.
Another area for improvement is the valet service. Many guests found the service to be slow, often having to repeatedly request for their car to be brought from valet. This indicates a need for better efficiency in the parking and valet services offered.
Overall, while the parking space at Dusit Thani LakeView Cairo is adequate, improvements in service speed and cost management could enhance the overall guest experience.
The Dusit Thani LakeView Cairo proves to be an excellent choice for families seeking a comfortable and enjoyable stay. With a reputation for being family-friendly, the hotel offers convenient amenities for children, providing a complete entertaining experience that has been enjoyed by many young guests. Parents can relax knowing that the pool is suitably sized for their kids, while the spacious accommodations comfortably host the entire family. The lush collection of palm trees adds to the scenic environment, enhancing the overall five-star experience. Guests have lauded the family atmosphere and friendly team, particularly highlighting the respectful and courteous service provided by the staff. Many have recommended the hotel as an ideal spot for family vacations, affirming its status as a go-to family resort.
Dusit Thani LakeView Cairo consistently impresses guests with its luxurious ambiance and well-maintained facilities, often compared favorably to other five-star hotels. Visitors appreciate the beautiful, comfortable and clean environment, describing the hotel as generally excellent with all the specifications of a seven-star experience.
The hotel delivers a five-star experience in terms of luxury, making it a highly recommended choice for accommodations, events and a professional staff. Guests have mentioned that it is more than amazing and truly deserves its five-star rating. The property boasts a fancy, calm atmosphere with beautiful gardens, creating a pretty and quiet retreat.
While some reviewers feel it does not quite match up to five-star standards in every aspect, particularly concerning room conditions and cleanliness, others found it exceeded their five-star expectations. Despite some critiques about the service level and comparative quality to other five-star hotels, the amenities are praised as befitting of a top-tier hotel.
Overall, Dusit Thani LakeView Cairo is celebrated for providing a luxurious and excellent stay, encouraging guests to embrace a five-star environment during their visit.
Dusit Thani LakeView Cairo is a prime choice for business travelers, offering a great location near the convention center. It features practical business facilities, including a well-equipped business center and a business hall for meetings. The hotel also provides specific accommodations tailored to business needs and a lounge suitable for business meetings, making it an excellent venue for professional appointments. The concierge service is attentive, even arranging transport for professional engagements. However, it's worth noting that the parking is somewhat far from the hotel and there are occasional delays with cleanliness and food service. Overall, it's a commendable option for business travel with a keen focus on catering to businessmen.
Dusit Thani LakeView Cairo has received appreciable feedback regarding its commitment to accessibility for guests with disabilities. The hotel boasts good accessible design and ensures that entrance and room accessibility are well-catered. Noteworthy mentions highlight the unparalleled support received at this property, especially valued by those with walking disabilities. Guests find the hotel secure and accessible, providing a comfortable stay for all. Despite the limited mentions, the consistent emphasis on accessibility points towards a thoughtful and accommodating environment for guests with disability needs.
The infinity pool at Dusit Thani LakeView Cairo stands out as a notable highlight according to guest reviews. Patrons frequently emphasize its wonderful condition and the enjoyment it brings to their stay. The pool offers a lovely view, contributing to a serene and relaxing atmosphere that guests appreciate. It complements the hotel's excellent spa services, making the overall experience even more indulgent. The positive feedback consistently underscores the infinity pool as a key feature of the hotel.
The Dusit Thani LakeView Cairo offers areas specifically designed for younger guests, including a children's pool area and even a kids' jacuzzi. While there are two pools available for children, it's important to note that one of the pools has faced temporary closures due to safety concerns related to surrounding equipment. Despite this, children reportedly enjoyed their time in the smaller, operational pool. Guests appreciated the presence of multiple water options tailored for kids, although safety and maintenance remain key considerations.
The outdoor pool at Dusit Thani LakeView Cairo is highly praised by guests for its impressive ambiance and setup. It features a large, heated design that ensures a comfortable swim regardless of the season. The pool area is well-maintained with clean towels and a complimentary drink provided every morning, adding a touch of extra care and luxury. Both the main pool and the children's pool are frequently highlighted for their appeal. The attentive staff at the pool further enhance the experience, consistently receiving positive mentions for their service. The outdoor walkways and terraces surrounding the pool contribute to a pleasant environment, offering stunning views from various vantage points, including some guest balconies. Overall, the pool area stands out as a major highlight for visitors, providing a beautiful and enjoyable retreat within the hotel.
Dusit Thani LakeView Cairo proves to be a notable choice for honeymooners with several guests highlighting it as a nice place and a great destination for newlyweds. Many appreciated the honeymoon package, describing it as lovely and the club services were noted for being extra special. While specific mentions of honeymoon-specific features were few, the overall sentiment suggests that it is a popular spot for couples looking to celebrate their honeymoon. A few reviews did note a lack of a special touch, indicating room for improvement in tailoring experiences to honeymooners. Nonetheless, the general consensus remains positive for those seeking a memorable romantic getaway.
Nestled in the Nuevo Cairo area, Dusit Thani LakeView Cairo stands out as a luxurious haven far from the bustling tourist centers. This five-star hotel offers a beautiful, sophisticated stay with exceptional luxury facilities and impeccable services. Renowned for its upscale, clean environment, guests frequently praise the elegant and organized ambiance. The hotel boasts spacious pools and ample luxury spaces, adding to its charm as a coveted resort.
From the opulent lobby to the plush bathrooms, every corner of Dusit Thani LakeView exudes luxury, making it one of the most luxurious hotels in the region. The property is not just visually stunning but also very safe, creating a serene oasis amidst the urban landscape of Cairo. Although some globetrotters feel that a bit of the luxury touch is lost, the general consensus highlights it as a superb, very beautiful hotel offering a truly luxurious experience.
Dusit Thani LakeView Cairo offers a serene and quiet atmosphere, making it an ideal choice for a romantic getaway. Guests highlighted the romantic vibes in the evenings, creating an enchanting ambiance for couples. The spacious facilities and certain suites add to the allure, providing a comfortable and luxurious experience, though some found the overall pricing a bit steep. Despite a few negative comments regarding isolated incidents, the hotel generally delivers a satisfying romantic experience for its visitors.
Location Show Map
Location
The hotel is ideal for those looking to escape the city noise, yet still, be within reach of essential services and entertainment spots in New Cairo. The setting and tranquil atmosphere make it one of the best options in the area, especially for business trips and events. However, it is worth noting that the location is somewhat distant from popular tourist attractions and the Nile, which might not suit everyone. Some guests reported challenges with the signage to the hotel and the remote surroundings might lack some nearby services. Despite this, the positive aspects of the location, including the safety, beautiful design and extensive facilities, outweigh the negatives for many visitors.
Breakfast
While the breakfast buffet has received acclaim for its excellent variety and tasty, fresh food, some guests mentioned a need for more variety and improvement in taste to fully match five-star standards. A few reviews pointed out that the breakfast could be better in terms of quality and selection, indicating some inconsistency in guests' experiences.
The main breakfast restaurant is often described as wonderful with attention to detail, though some guests found the dining area to be a bit dark and suggested better lighting. Service during breakfast was generally positively remarked upon, though some noted room for improvement. Despite a handful of critiques regarding high costs, limited options and occasional dissatisfaction, the overall sentiment remains that breakfast at Dusit Thani LakeView Cairo is a delightful start to the day.
Dinner
Room service is available 24/7 with some guests noting the great quality and diverse menu options, though a few have found the service speed and food quality inconsistent. While some room service dishes, particularly pizzas, were less satisfactory, the general consensus about in-room dining leans positive, especially regarding the friendly and attentive staff.
Despite some incidents where food quality didn’t meet expectations, such as occasional disappointments with certain meals or pastries, the overall sentiment towards the hotel's dining venues remains commendable. Visitors appreciate the luxurious dining environments, the distinct selection of restaurants and the superbly curated meals, especially at specialty places like Tao.
However, there are occasional criticisms about the service with some guests mentioning delays and the need to repeat requests. Despite these minor setbacks, the general ambiance and the variety of delicious food options make dining at Dusit Thani LakeView Cairo a notable part of the stay for many guests.
Rooms
However, there are consistent mentions of outdated furniture and a need for renovation to bring the rooms up to modern standards. Despite the spaciousness, several reviews pointed out the old and worn-out condition of room furniture and decor, indicating an urgency for updates. Cleanliness varied with some guests being pleased with the maintenance and others highlighting problems such as dusty conditions and poor bathroom maintenance.
The room service received positive remarks, contributing to a comfortable and enjoyable stay for many guests. Nonetheless, some logistical issues, like delays in accessing rooms and defective locks, were noted. Overall, while the hotel's rooms provide ample space and comfort with attractive views, improvements in updating the furnishings and ensuring consistent cleanliness are recommended to enhance the overall guest experience.
Beds
Cleanliness
However, some guests have noted inconsistencies in cleanliness levels. While many rooms and bathrooms are found to be clean and well-maintained, a few instances of inadequate cleaning and outdated furniture have been reported. There are also occasional lapses in housekeeping, where guests had to remind the staff about additional cleaning requirements. The hotel strives for perfection in cleanliness with certain areas needing more attention to match its five-star standards. Despite the minor critiques, the overall sentiment leans towards a positive experience punctuated by courteous and attentive staff, contributing to a satisfactory and pleasant stay.
Staff
The concierge services have been noted to go above and beyond to accommodate guests, particularly highlighting efforts from team members who personally attended to guests' needs in intricate detail. The pool staff, breakfast attendants and those manning the lounge and bar also earned high praise for their delightful and friendly demeanor.
However, feedback isn't uniformly positive. Some guests faced less favorable experiences, mentioning instances where staff were not cooperative, inattentive or even rude. Specific criticisms highlight staff failing to meet international standards, slow service and inadequate responses to guest requests. Despite these, the overall sentiment leans towards an exceptional service experience that significantly enhances the hotel's appeal. Guests often conclude their feedback with gratitude and recommend the staff as one of the hotel's most valuable assets.
Wi-Fi
Spa
Visitors consistently find the spa to be great and very nice, emphasizing its inviting interior. Described as a must-try, the spa often leaves a lasting impression. However, it is noted that securing a reservation can be challenging due to frequent full bookings and occasional closures, such as with the Moroccan bath. Despite this, the general consensus remains highly positive with numerous recommendations for indulging in the spa experience.
Gym
Pool
However, some guests encountered inconveniences such as the main pools being under maintenance without prior notice, resulting in some areas being blocked off by scaffolding. Issues with crowding, lack of heating and occasional dirtiness were also mentioned. Despite these setbacks, the overall ambiance and design of the pool area received appreciation, particularly for its scenic beauty and relaxing environment. The variety of amenities around the pools, including jacuzzis and poolside dining services, add to the appeal, making the swimming zone a popular spot for hotel visitors.
Parking
However, some guests expressed concerns about the parking situation. One recurring issue is the cost with several reviews mentioning that parking is not complimentary and the fees can be quite high. Additionally, the parking area is described as being somewhat far from the hotel itself, which might be an inconvenience for some visitors.
Another area for improvement is the valet service. Many guests found the service to be slow, often having to repeatedly request for their car to be brought from valet. This indicates a need for better efficiency in the parking and valet services offered.
Overall, while the parking space at Dusit Thani LakeView Cairo is adequate, improvements in service speed and cost management could enhance the overall guest experience.
Family
5 Star
The hotel delivers a five-star experience in terms of luxury, making it a highly recommended choice for accommodations, events and a professional staff. Guests have mentioned that it is more than amazing and truly deserves its five-star rating. The property boasts a fancy, calm atmosphere with beautiful gardens, creating a pretty and quiet retreat.
While some reviewers feel it does not quite match up to five-star standards in every aspect, particularly concerning room conditions and cleanliness, others found it exceeded their five-star expectations. Despite some critiques about the service level and comparative quality to other five-star hotels, the amenities are praised as befitting of a top-tier hotel.
Overall, Dusit Thani LakeView Cairo is celebrated for providing a luxurious and excellent stay, encouraging guests to embrace a five-star environment during their visit.
Business
Accessible
Infinity Pool
Children's Pool
Outdoor Pool
Honeymoon
Luxury
From the opulent lobby to the plush bathrooms, every corner of Dusit Thani LakeView exudes luxury, making it one of the most luxurious hotels in the region. The property is not just visually stunning but also very safe, creating a serene oasis amidst the urban landscape of Cairo. Although some globetrotters feel that a bit of the luxury touch is lost, the general consensus highlights it as a superb, very beautiful hotel offering a truly luxurious experience.
Romantic
Yes, Dusit Thani LakeView Cairo has pool(s) that belong to one or more of the following categories: Infinity Pool, Children's Pool, Pool Swim Up Bar, Outdoor Pool.
Yes, a spa is available at Dusit Thani LakeView Cairo.
No, Dusit Thani LakeView Cairo doesn't allow dogs.
Yes, parking facilities are available at Dusit Thani LakeView Cairo.
Yes, Dusit Thani LakeView Cairo has a gym.
Location Show Map
More Options
