Hotel Restaurant Le Dauphin et Le Spa du Prieuré

Caen 49.18453300, -0.36486400 , 29 Rue Gémare (Show on Map)
7.7
Good


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Summary of reviewsHotel Restaurant Le Dauphin et Le Spa du Prieuré in the heart of Caen delivers an overall positive experience for travelers seeking a charming and historical location. Guests appreciate the hotel's prime, tranquil setting across from the iconic Chateau de Caen, enabling easy exploration of local landmarks, bars, restaurants and shops. The central yet peaceful location is complemented by convenient onsite parking and a welcoming, friendly staff.

The rooms are widely regarded as clean, stylish and comfortable with many guests noting their modern design, spaciousness and excellent bathroom facilities. However, a lack of air conditioning and occasional minor maintenance issues are noted by some. The beds receive mixed feedback with many finding them cozy and comfortable, while a few suggest improvements for enhanced comfort. Cleanliness remains a notable highlight across reviews.

Dining at the hotel garners high praise, particularly for the excellent dinners featuring seasonal, fresh and well-presented dishes, along with a notable wine selection. The breakfast experience also receives strong positive mentions for quality and variety. While some guests find the €18 buffet potentially overpriced, the overall satisfaction with breakfast offerings reflects a generally enjoyable start to the day.

The spa and fitness facilities are appreciated for their pleasant and complete range of features, including a jacuzzi pool, Hammam and sauna. However, the additional cost and limited access times are viewed as drawbacks by some guests.

Parking facilities, though limited and sometimes tricky to navigate, offer the convenience of a private spot for those willing to pay the additional fee. This feature is considered essential and valuable, given the scarcity of nearby alternatives.

While the hotel's WiFi service has room for improvement, particularly regarding stability and coverage, the staff's friendliness, attentiveness and professional service significantly enhance the overall experience. Despite some minor critiques, such as the expectation gap regarding four-star standards, Hotel Restaurant Le Dauphin et Le Spa du Prieuré remains a well-regarded choice for a comfortable and memorable stay in Caen.
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Categories
Boutique-style Hotel
This hotel in Caen offers a restaurant and spa, providing a relaxing and convenient experience. Its boutique style and personalized service make it a perfect choice for a stylish and comfortable getaway.

Luxury Hotel
Set in a former priory in the center of Caen, this 4-star hotel features a spa with a Finnish sauna and hammam. It also offers a gourmet restaurant.

Hotel near Golf Courses
While specific golf amenities aren't listed, its status as a hotel suggests standard accommodations, and its location in Caen provides access to nearby golf courses.

Hotel with Spa
This 4-star hotel features a spa reserved for hotel guests, including a biotonic pool, hammam, sauna, fitness area, and beauty treatment room. It is well-regarded for its spa facilities and convenient location with available parking. The spa is an oasis of pleasure in a charming setting.

Family Friendly Hotel
Offering both a restaurant and spa, this hotel caters to both family dining needs and relaxation for parents.

Dog Friendly Hotel
This hotel allows pets up to 10 kg at no extra charge, making it a budget-friendly option for owners of smaller pets. The on-site restaurant and spa add convenience and relaxation to the stay.

Hotel near Nightlife Spots
Located in Caen, this hotel offers proximity to local amenities. Its location on Rue Gémare provides access to nearby restaurants and bars.

Business Hotel
This hotel offers meeting rooms and event space.

Hotel with Parking
This hotel provides parking and offers spa services. It combines comfort with relaxation, making it a suitable choice for travelers seeking a spa experience.

Hotel with Gym
This hotel provides a comprehensive wellness experience with a spa that includes a biotonic pool, hammam, sauna, fitness area, and a beauty treatment room, making it an ideal choice for guests focused on fitness and relaxation.

3-Star Hotel
Located in a former priory in the center of Caen, this 4-star hotel (although listed with 3-star hotels) features a spa with a Finnish sauna and hammam. It also includes a gourmet restaurant, offering a luxurious experience.

Romantic Hotel

Room Types
Deluxe Room Free Wi-Fi access, a minibar and a flat-screen TV are provided in this en suite room. Facilities for making tea and coffee are also included.

Double Room Free Wi-Fi access, a minibar and a flat-screen TV are provided in this en suite room. No extra beds or babycots are possible in this room.

Comfort Double Room The double room provides a minibar, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 1 bed.

Comfort Twin Room The twin room offers a minibar, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 2 beds.

Guest Reviews
7.7
Good
Location
Nestled in the heart of Caen, Hotel Restaurant Le Dauphin et Le Spa du Prieuré offers an exceptional location for exploring this charming city. Guests rave about its proximity to the city center, making it easy to visit historical and cultural landmarks on foot. The hotel's setting, right across from the iconic Chateau de Caen, adds to its allure, providing a scenic and central base for discovering the old town and its vibrant scene of bars, restaurants and shops.

Visitors appreciate the peaceful yet accessible nature of the hotel, which is praised for being both centrally located and tranquil. Many reviews highlight the convenience of onsite parking, a significant advantage for those driving. The staff is frequently described as friendly and helpful, contributing to an overall positive experience.

In addition to its prime location, the hotel impresses with its clean and comfortable rooms, some featuring modern and smart layouts despite the establishment not being brand new. Guests also commend the excellent spa and fitness facilities, rounding out the amenities that cater to a pleasant stay.

Dining at the hotel receives high marks with guests enjoying both the excellent dinners at the restaurant and the fantastic buffet breakfast. The combination of a superb location, welcoming staff and quality services makes Hotel Restaurant Le Dauphin et Le Spa du Prieuré a well-regarded choice for travelers looking to immerse themselves in the beauty and history of Caen.

Breakfast
The breakfast experience at 'Hotel Restaurant Le Dauphin et Le Spa du Prieuré' garners a mix of reactions from guests with a significant number highlighting its positive aspects. The options range from a more modest continental offering at €8 to a more expansive and varied buffet at €18. Many guests find the buffet to offer a great variety with local and homemade products frequently mentioned. Descriptions like generous, hearty, plentiful and very good are common, reflecting a satisfying experience for most.

Guests appreciated the quality of the food, noting good coffee, bakery items, fruits and cheeses. Staff kindness and availability during breakfast also contribute positively to the dining experience. Some reviews praise the breakfast as perfect, outstanding and excellent with an occasional royal breakfast noted for its fresh offerings and the option to personalize egg preparations.

However, some guests feel that the €18 buffet is overpriced and not always aligned with their expectations, citing limited choices or dissatisfaction with specific items like cold bacon and average pastries. The breakfast system's pricing and setup can confuse some guests with distinctions in service and location based on the chosen price points.

Overall, despite a few reservations about cost and value, the breakfast at the hotel receives strong positive mentions, reflecting a generally satisfying and enjoyable start to the day for guests.

Dinner
The restaurant at Hotel Restaurant Le Dauphin et Le Spa du Prieuré generally receives high praise from its guests. Many reviews highlight the excellent and delicious meals, emphasizing the quality of both dinner and breakfast offerings. Guests particularly appreciate the seasonal cuisine, guaranteed freshness and the smart presentation of the dishes. The high-quality menu features attractively priced options and there is a notable wine selection that complements the gourmet experience from appetizer to dessert.

The ambiance of the restaurant is described as pretty nice, contributing positively to the dining experience. The staff, described as very kind and attentive, further enhance the overall atmosphere. Positive comments also mention the use of good regional products such as cold cuts.

However, a few reviews note some challenges, such as the restaurant being closed unexpectedly or the lack of advance information about closures. Some guests mentioned that the waitstaff service could be improved and that the selection of dishes could be more extensive.

Despite these minor issues, the general consensus points toward a high-quality, satisfying dining experience that is a highlight for many visitors at this charming establishment.

Rooms
Hotel Restaurant Le Dauphin et Le Spa du Prieuré in Caen offers rooms that guests consistently describe as clean, stylish and comfortable. The modern design and spaciousness of many rooms, along with amenities such as a spa and sauna, enhance the guest experience. The hotel's central location in the heart of old Caen is also appreciated by visitors.

Many rooms are highlighted for their cleanliness, quietness and good size with several guests also noting the excellent bathroom facilities. The comfortable bedding is frequently mentioned, though a few guests found the beds softer than they preferred. Charm and well-organized layouts are consistent positives in the reviews and upgrades upon arrival have delighted some visitors.

However, a few reviews mention drawbacks such as the lack of air conditioning and occasional room temperature issues. Some guests found the rooms smaller than expected and there were isolated comments about outdated decor and minor cleanliness issues. Despite this, the overall consensus points to a positive experience with well-maintained, charming and comfortable accommodations in a convenient location.

Beds
Hotel Restaurant Le Dauphin et Le Spa du Prieuré receives mixed feedback regarding its beds, yet leans towards a positive experience for most guests. Many visitors find the beds to be comfortable, often describing them as firm but still enjoyable with a delightful mattress quality that frequent travelers would appreciate. Extra pillows are a thoughtful touch, contributing to a cozy sleep environment. Cleanliness is another highlight with neat rooms complementing the comfortable bedding and spacious bathrooms.

However, some guests encounter issues worth noting. There are mentions of beds being on the narrower side with double beds essentially being two singles that tend to drift apart. Certain rooms require an upgrade in bedding with complaints of saggy mattresses and sheets that were not changed promptly. While many guests find the beds perfectly adequate and even very comfortable, a few suggest that the bedding could benefit from a refresh to enhance overall comfort.

Cleanliness
Hotel Restaurant Le Dauphin et Le Spa du Prieuré offers an exceptional level of cleanliness and comfort, making it a commendable choice for travelers. Guests frequently praise the very clean and comfortable rooms with several specifically noting the spotless condition of the hotel and its amenities. Cleanliness is consistently highlighted as a strong point, along with the hotel's well-appointed and tidy accommodations.

Moreover, the hotel staff's friendliness and helpfulness add to the positive experience, ensuring a pleasant stay. The establishment is also commended for its good location, ease of parking and convenient amenities, making it a practical choice for visitors. Despite some minor criticisms regarding the condition of specific furnishings and occasional maintenance oversights, the overall standard of cleanliness and service holds strong.

The central location in Caen and the possibility of renting a parking space further enhance the appeal of this well-situated hotel. The welcoming atmosphere and high standards of service make Hotel Restaurant Le Dauphin et Le Spa du Prieuré a reliable option for a clean and comfortable stay in the region.

Staff
Hotel Restaurant Le Dauphin et Le Spa du Prieuré in Normandy garners consistent praise for its exceptionally kind and professional staff. Guests frequently highlight the warm and welcoming atmosphere created by the team. The reception staff stands out for their helpfulness and ability to accommodate guests efficiently, even managing late dinner requests with ease. Visitors appreciate the friendly service and the approachable nature of the entire team.

The staff is described as charming, attentive and always ready to offer good advice. Their professionalism and high-quality service enhance the overall experience at the hotel. Several reviews mention the staff's pleasant demeanor and willingness to assist, making guests feel at home and well cared for.

Despite a few minor drawbacks, such as occasional less friendly interactions, the overall consensus remains positive. The combination of accommodating spa services and attentive staff ensures a pleasant stay. The hotel's well-maintained facilities and thoughtful personnel contribute to meeting guests' expectations and delivering a memorable visit.

Wi-Fi
Guests at the Hotel Restaurant Le Dauphin et Le Spa du Prieuré have expressed recurrent concerns regarding the hotel's WiFi service. While some have managed to connect via smartphones and tablets, there is a specific struggle with maintaining a stable connection on PCs. Overall, the internet access has been described as unreliable and, at times, unusable. Instances of guests needing multiple trips to the reception for assistance have been noted with reports of WiFi issues taking significant time to resolve and occasionally being limited to certain periods due to a lack of support after 8 PM. Despite some intermittent functionality, the prevalent sentiment suggests the WiFi service could benefit from considerable improvement.

Spa
At Hotel Restaurant Le Dauphin et Le Spa du Prieuré, the spa facilities have garnered mixed reviews. Many guests found the spa area to be a lovely addition, describing it as very nice, pleasant and complete with features such as a jacuzzi pool, Hammam and sauna. The convenience of having a spa on-site in the heart of old Caen was noted positively and the service provided by the staff was well appreciated.

However, the spa does come with an additional cost, often cited as 20 euros per person for 1.5 hours, which some guests felt was pricey given the small size of the facilities. Limited access times with closures after 8 PM and reservation requirements, were mentioned as drawbacks. Additionally, there were remarks about areas needing improvement, including issues like malfunctioning equipment and cleanliness concerns.

The overall sentiment is that while the spa experience is generally pleasant and a valued amenity, there is room for enhancement to meet guests' expectations fully.

Parking
Parking at Hotel Restaurant Le Dauphin et Le Spa du Prieuré seems to be a mixed experience for guests. The hotel offers on-site parking, though spaces are limited and often narrow, making maneuvering a bit tricky. For those with larger vehicles or mobility issues, this can be particularly challenging. The availability of parking is not always guaranteed, even with prior reservation, which adds to the difficulty for some guests.

The cost of parking is an additional 15 euros per night, which some guests found to be expensive. However, this paid parking is necessary, as nearby alternatives are limited. Some guests had to resort to street parking, which, fortunately, was good in some cases. Additionally, there is underground parking available close by, providing another option for those unable to secure a spot in the hotel's lot. Despite the tight and sometimes chaotic parking situation, having a private, albeit costly, spot on the premises was considered essential and convenient by some guests.

While parking constraints were a common point of critique, the hotel's other amenities and services, such as the spa, provided pleasant experiences, balancing out the overall stay.

4 Star
Guest reviews indicate that 'Hotel Restaurant Le Dauphin et Le Spa du Prieuré' may not fully meet expectations of a four-star rating. Common feedback suggests that the rooms and bathrooms are smaller and less comfortable than anticipated and the overall experience is more akin to a three-star hotel. Some guests found the facilities and television lacking in quality. Additionally, concerns were raised about insufficient cleaning standards for the price. While the hotel's ambiance and services have room for improvement, guests generally feel it falls short of four-star expectations.


No, Hotel Restaurant Le Dauphin et Le Spa du Prieuré doesn't have any pool.

Yes, a spa is available at Hotel Restaurant Le Dauphin et Le Spa du Prieuré.

Yes, Hotel Restaurant Le Dauphin et Le Spa du Prieuré welcomes dogs.

Yes, parking facilities are available at Hotel Restaurant Le Dauphin et Le Spa du Prieuré.

Yes, Hotel Restaurant Le Dauphin et Le Spa du Prieuré has a gym.

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