Caen49.18161200,
-0.36203100,
116, Boulevard Maréchal Leclerc(Show on Map)
8.2
Very Good
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Summary of reviewsThe Best Western Plus Le Moderne in Caen is highly regarded for its central and convenient location, perfect for exploring the city's attractions. Situated in the heart of Caen, it offers easy access to shops, restaurants and historical sites, all within walking distance. Despite its bustling surroundings, the hotel maintains a tranquil atmosphere, providing a peaceful retreat. Guests also appreciate the excellent connectivity via public transportation and nearby parking facilities.
Breakfast at the hotel is a point of contention with many guests praising its variety and quality. Freshly made pancakes, local produce and an extensive buffet are highlights. However, some feel the price is steep and note occasional service and replenishment issues. Nevertheless, the friendly ambiance and helpful staff generally contribute to a positive start to the day.
The rooms at Best Western Plus Le Moderne receive commendations for their modern comforts and elegant decor. They are often described as spacious, clean and well-furnished with comfortable beds and efficient soundproofing. However, some guests mention that certain rooms are smaller and suggest that the bathrooms could use updates. Despite minor issues, the overall emphasis is on comfort and cleanliness.
High standards of cleanliness are a hallmark of the hotel with guests frequently remarking on the spotless rooms and tidy common areas. The attentive and helpful staff further enhance the experience, ensuring that the facilities remain pristine and well-maintained.
The hotel's staff consistently receive high marks for their friendliness, professionalism and courteousness. Guests appreciate the warm welcomes and efficient service with specific staff members often praised for their outstanding assistance. This level of care and attentiveness leaves a lasting positive impression on visitors.
The Wi-Fi at the hotel garners mixed yet generally positive feedback. While some guests experience slow or unreliable connections, others find the internet speed satisfactory and enjoy the convenience of streaming support through Chromecast.
Parking at Best Western Plus Le Moderne offers both convenience and some challenges. Guests appreciate the secure on-site parking and nearby public options, though the spaces can be tight and advance reservations are recommended. Despite these minor inconveniences, the variety of parking options is seen as a benefit for travelers.
For families, the hotel is a reliable choice, offering well-sized rooms and a friendly atmosphere. Additional amenities and a central location add to the appeal, making it suitable for those traveling with children.
The area's vibrant nightlife is a double-edged sword. While guests enjoy the proximity to bars, restaurants and entertainment venues, noise from nearby establishments can sometimes disrupt sleep. Despite this, many guests appreciate the lively evening scene.
The beds at the hotel are largely praised for their comfort and quality, contributing to a restful stay. Although a few guests reported issues with mattress firmness or separation of bed components, the overall sentiment is positive.
While the hotel is labeled as a four-star establishment, some guests feel it falls short of these expectations, particularly in areas like bathroom quality and breakfast offerings. However, the modern rooms and overall facilities generally meet the needs of most travelers.
Business travelers find the hotel well-equipped and conducive to professional activities with workstations and other amenities available. Despite minor issues with access and the website, the hotel remains a solid choice for business needs.
In terms of accessibility, the hotel receives positive reviews for its features that cater to guests with disabilities, including accessible rooms with adequate floor space.
Overall, the Best Western Plus Le Moderne in Caen is a highly regarded hotel, praised for its location, cleanliness, comfortable rooms, friendly staff and suitability for various types of travelers. While there are areas for improvement, the general consensus is that it offers a pleasant and convenient stay. Show more
Read review summaries for all categories
Categories
Boutique-style Hotel
Located in the heart of Caen, this hotel offers modern amenities and a convenient location. Its boutique style and personalized service make it a great choice for a stylish and comfortable stay.
Hotel Taking Steps Towards Sustainability
This hotel has been awarded the Green Key label since 2020, demonstrating a strong commitment to sustainable tourism. It focuses on energy and water management, waste reduction, and responsible purchasing, favoring local and labeled products.
Family Friendly Hotel
This hotel is well-situated in Caen, offering a comfortable stay for families exploring the city.
Business Hotel
Located in the heart of Caen, this hotel offers city views and is close to the Museum of Fine Arts. While specific business amenities are not detailed, Best Western Plus hotels generally offer services and amenities suitable for business travelers.
Hotel with Parking
This non-smoking hotel, located in Caen's city center, is conveniently located near the train station and airport. It offers parking and is appreciated for its friendly staff and comfortable rooms.
Accessible Hotel
This hotel offers physically challenged rooms with features such as raised toilets with grab bars, visual alarms, walk-in showers, and extra wide doors in bathrooms. Elevator access is available to all floors.
4-Star Hotel
Located in the heart of the city center, this 4-star hotel provides spacious, soundproofed, and fully-equipped rooms with air conditioning and mini-bars, focusing on guest comfort and convenience. It also features a bar and business center.
Hotel near Nightlife Spots
Room Types
Deluxe Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Comfort Double RoomProviding free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.
Superior Double RoomOffering free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Deluxe Triple RoomFeaturing free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned triple room features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.
Executive Queen RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.
Guest Reviews
8.2
Very Good
Location
The Best Western Plus Le Moderne in Caen boasts an enviable location that has been highly praised by guests. Situated right in the heart of the city, the hotel offers unparalleled convenience for exploring Caen’s many attractions. Visitors appreciate its proximity to numerous shops, restaurants and historical sites, making it ideally positioned for both sightseeing and everyday amenities.
Despite being centrally located, the hotel manages to maintain a tranquil atmosphere, providing a peaceful retreat after a day of exploration. With easy access to public transportation such as trams and the main station, the connectivity to other parts of the city and beyond is notably efficient.
The surrounding pedestrian zone is a highlight, offering a vibrant shopping and dining experience right at the doorstep. Guests particularly enjoy the short walking distances to landmarks like the Caen Castle, cathedral and various museums. The convenience of nearby parking facilities is also a plus for those traveling by car.
In summary, the location of the Best Western Plus Le Moderne is consistently described as perfect, superb and spot-on, making it a top choice for visitors looking to immerse themselves in the heart of Caen.
Breakfast
The breakfast experience at Best Western Plus Le Moderne garners mixed reviews, yet it frequently receives high marks for variety and quality. Many guests highlight the extensive options available, noting the presence of freshly made pancakes, both sweet and savory choices and local produce. The buffet breakfast is often described as abundant, tasty and of high quality.
Despite the array of positive remarks, some guests feel the breakfast is overpriced, citing a cost of around 17 to 18 euros per person as excessive, especially considering the selection and service levels. Specific criticisms include the lack of gluten-free bread, limited pastries and occasional unavailability of hot items like scrambled eggs. Additionally, some had issues with replenishment and found the service unprofessional at times.
While the variety and heartiness of the breakfast are appreciated by many, some guests feel that the offerings could be more diverse and better value for money. The ambiance of the breakfast room and the friendliness of the staff are generally well-received, contributing to an overall enjoyable start to the day for most guests. However, there are mentions of occasional overcrowding, requiring early arrival to avoid missing out on certain items.
In summary, the breakfast at Best Western Plus Le Moderne is generally seen as a quality offering with a wide-ranging buffet that caters to different tastes, though the value and service quality can sometimes fall short of guests' expectations.
Rooms
At 'Best Western Plus Le Moderne,' the rooms offer a mix of modern comfort and elegant decor with a range of practical amenities. Guests frequently praise the spaciousness of many rooms, describing them as very comfortable, well-furnished and exceptionally clean. Superior rooms and large bathrooms with double sinks and modern showers add an extra touch of luxury.
Most rooms are noted for their cleanliness and pleasant ambiance with modern and functional decorations that contribute to a cozy atmosphere. Comfortable beds and sizable wardrobes are other highlights, ensuring a restful stay. The soundproofing and air conditioning receive positive mentions, contributing to the overall peacefulness and comfort of the accommodations.
However, not all feedback is glowing. Some guests find certain rooms to be on the smaller side with bathrooms that feel cramped and in need of renovation. Opinions on the decor are mixed; while some appreciate the stylish and modern aesthetics, others feel that some elements are outdated or would benefit from a makeover. Issues with impractical layout and furniture arrangements are mentioned occasionally, affecting ease of access and overall functionality.
Despite these minor drawbacks, the emphasis remains on the general comfort, cleanliness and well-maintained state of the rooms, making 'Best Western Plus Le Moderne' a reliable choice for a pleasant stay.
Beds
At 'Best Western Plus Le Moderne,' guests frequently praise the hotel's beds for their comfort and size. Many reviews highlight the large, spacious beds with guests often noting the high quality of the bedding and linens. The beds are generally described as comfortable, providing a good night's sleep with several guests mentioning their enjoyment of the soft, luxurious bedding and excellent quality pillows.
However, some reviews indicate mixed experiences. While many guests found the beds to be very comfortable, a few reported issues such as mattresses being worn out or too soft and occasional discomfort with the sofa beds. Some expressed a preference for firmer mattresses, while others mentioned that the double beds were actually two smaller beds pushed together, which could separate during the night.
Despite these occasional negatives, the overall sentiment leans strongly towards a positive experience with numerous guests enjoying the comfort and restfulness of the beds and bedding, contributing to their overall stay at the hotel.
Cleanliness
Best Western Plus Le Moderne impresses with its high standards of cleanliness, a quality that consistently earns praise from guests. The rooms are frequently described as very clean, tidy and well-maintained, contributing to an overall sense of comfort and satisfaction. Guests appreciate the spotless environment and the modern, tasteful decoration that complements the hotel's cleanliness. Bedding and facilities also garner positive remarks for their neat and fresh presentation.
Despite some isolated incidents where housekeeping missed restocking products or left small cleanliness issues, the majority of reviews emphasize the immaculate conditions of the rooms and common areas. The attentive and helpful staff, who are noted for their efficient service, further enhance the experience, making sure the facilities and guest areas remain pristine.
Overall, while a few areas might occasionally fall short of expectations, Best Western Plus Le Moderne generally offers an exceptionally clean and pleasant stay, underpinned by reliable service and a strong commitment to maintaining high standards of hygiene.
Staff
Visitors to the Best Western Plus Le Moderne can expect to be greeted by exceptionally friendly and helpful staff, consistently praised for their professionalism, knowledge and courteous demeanor. The reception team is noted for its warm welcomes and efficient service, often going above and beyond to ensure a pleasant stay. Many guests have highlighted specific staff members, such as Aurelie and Sarah, for their valuable advice and outstanding service. The hotel's staff is frequently described as attentive, accommodating and responsive to guest needs, providing excellent recommendations and assistance throughout the stay. Whether it's managing the underground car park or sending follow-up information emails, they handle each task with a high level of competence and care. Overall, the hotel staff's kindness and helpfulness leave a lasting positive impression on visitors.
Wi-Fi
The Wi-Fi experience at Best Western Plus Le Moderne presents a mixed but generally positive impression based on guest reviews. While some reported issues such as spotty, slow or unreliable connections, others appreciated the good wifi and fast internet speeds. Guests benefited from the hotel's private Wi-Fi network, which often provided a fair to good signal and stable connectivity. Streaming support through Chromecast was a notable highlight, allowing for a responsive and functional internet experience. Despite occasional drops and instability, many found the internet service satisfactory with good speed and connectivity. Overall, the quality of Wi-Fi seemed to enhance the stay for many, despite a few experiencing fluctuating performance.
Parking
'Best Western Plus Le Moderne' offers a variety of parking options, though the experiences can be somewhat mixed. Guests appreciate the convenience and security of the on-site parking, which is notably a plus for motorcycle owners due to the excellent covered garage. Public and private garage options are also available within close proximity, just a short walk from the hotel, making it relatively easy to find a spot if the on-site parking is full. These public options are reasonably priced and well-located, adding to the overall convenience for travelers.
However, many reviews highlight the difficulties with parking due to tight spaces, especially for larger vehicles and the need for reservation in advance. Parking is often described as complicated and limited with some guests finding it hard to locate and access spaces. The public parking options, although close by, are sometimes challenging to navigate with reports of narrow entries and high costs. Despite these drawbacks, the ample secure parking options nearby and clear indications for parking before arrival provide some relief for those traveling by car.
Family
Best Western Plus Le Moderne in Caen emerges as an appealing option for family travel. Reviews highlight that the hotel offers well-sized triple and family rooms, making it suitable for those traveling with children. The family-friendly atmosphere is emphasized with mentions of a friendly environment that enhances the overall stay. Guests appreciate the convenience of the location, which is central and provides easy access to local gardens, adding to the appeal for those visiting family in the area.
Additional amenities such as family bathrobes and the willingness of the staff to go the extra mile—like retrieving forgotten stuffed animals—contribute positively to the guest experience. Services provided are often noted as being specially designed to cater to families, ensuring comfort and a quiet holiday setting. Overall, Best Western Plus Le Moderne seems to be a reliable choice for those seeking a comfortable and friendly environment for their family vacations.
Nightlife
The area around the Best Western Plus Le Moderne is vibrant and bustling, especially at night. Known for being close to an array of bars, restaurants and cafes, it offers a lively and enjoyable nightlife scene. Guests can easily walk to various dining spots for both dinner and after-dinner experiences, making it convenient for those looking to explore the local culinary offerings and entertainment venues. However, this lively atmosphere can come at a cost to peace and quiet. The noise from bars and nightclubs, including loud music and bass sounds, often extends late into the night with disturbances sometimes lasting until 1:30 am. This has led to issues with sleep for some, as noise from the nightlife is audible from multiple rooms within the hotel. Soundproofing in rooms provides some relief, but for those sensitive to noise, the ongoing bar-related sounds and occasional shouting on the street can still pose a challenge. Despite the noise, the proximity to the vibrant nightlife remains a highlight for many guests who seek evening amusement and excitement.
4 Star
The Best Western Plus Le Moderne has received mixed reviews regarding its four-star rating, facilities and services. While some guests appreciated the modern rooms, especially touted as great for visiting Normandy, the overall feedback suggests that the hotel often doesn't meet the expectations of a four-star establishment. Common points of dissatisfaction include subpar bathrooms showing signs of wear, light breakfasts not aligning with four-star standards and an uncomfortable mattress not reflecting the quality one would anticipate from a four-star hotel. Despite being labeled as a four-star boutique hotel with high-end services and underground parking, many guests felt their four-star hopes were not met, citing a disconnect between the advertised and experienced standards.
Business
Located in a prime spot, Best Western Plus Le Moderne caters to business travelers with an impressive array of facilities and services. The hotel is well-equipped for business needs, featuring workstations, fridges and kettles in the rooms, making it ideal for business trips. Additional work stations are available throughout the hotel, creating a conducive environment for professional activities. Guests appreciate the business-friendly atmosphere and accessible business services, although some found accessing the hotel slightly challenging and reported issues with the website. Despite minor inconveniences, the hotel remains a great choice for business endeavors.
Accessible
The 'Best Western Plus Le Moderne' has garnered positive reviews for its accessibility features, making it a suitable option for guests with disabilities. The hotel offers accessible rooms with adequate floor space, conducive to easy movement. It is well-located near public transport, making trams and reachable attractions easily accessible. Although the hotel is situated near the main station and restaurants, challenges such as difficult access due to one-way streets and pedestrian zones and the lack of a lift to the carpark level have been mentioned. Despite these, the helpful and friendly reception staff, particularly in assisting with the underground car park, contribute to a positive experience. The hotel's overall accessibility, combined with its convenient location, makes it a practical choice for disabled travelers, though some areas feel outdated and could benefit from updates.
Boutique-Style
Best Western Plus Le Moderne offers a charming boutique experience with an emphasis on neatness and tasteful decor. Guests frequently highlight the beautiful and chic decoration throughout the hotel, creating a cozy and inviting atmosphere. The rooms are nicely decorated, often featuring stylish furniture and a clean, boutique-style environment. The comfortable XXL beds and thoughtful details like boutique chocolates and tea add to the overall appeal. This hotel embodies a cute boutique style that many visitors find appealing and endearing.
No, Best Western Plus Le Moderne doesn't have any pool.
No, a spa isn't available at Best Western Plus Le Moderne.
No, Best Western Plus Le Moderne doesn't allow dogs.
Yes, parking facilities are available at Best Western Plus Le Moderne.
No, Best Western Plus Le Moderne doesn't have a gym.