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Summary of reviewsHotel Aristos in Zagreb, Croatia, receives largely positive feedback across various aspects, making it a favored choice for various types of travelers. Guests particularly praise its strategic location near the airport and highways, which offers easy access for short stays and layovers. Its tranquil setting away from the city center provides a peaceful retreat with ample parking facilities. Despite its somewhat removed position, essential amenities and key points remain within manageable reach.
The breakfast at Hotel Aristos impresses many guests with its extensive and diverse buffet, catering to a range of dietary needs. The quality and variety of the food, including both local and Western options, stand out, although the coffee quality and some minor issues such as quick service ending times were points for potential improvement.
Guests' dining experiences vary with the steakhouse and pizzeria receiving high praise for the quality of food and service. However, inconsistency in dinner options, pricing and service quality indicates some room for improvement in the hotel's dining services.
The rooms at Hotel Aristos are generally well-regarded for their spaciousness, cleanliness and comfort. Guests highlight the quality of daily cleaning services, modern furnishings and functional amenities. However, some issues such as noise, outdated furnishings in certain areas and occasional maintenance lapses have been reported.
Cleanliness is a strong suit for the hotel with most guests noting the high standards maintained throughout the property. Occasional inconsistencies in cleaning details do arise, yet the hotel largely provides a tidy and hygienic environment.
The staff at Hotel Aristos are frequently complimented for their friendliness, professionalism and helpfulness, significantly enhancing the guest experience. While some isolated incidents of less favorable service are mentioned, the overall impression remains highly positive.
WiFi connectivity presents a mixed experience with strong signals in rooms but inconsistent coverage in public areas and the spa. This is an area identified for potential enhancement to ensure a more reliable internet experience for guests.
The hotel's spa is highlighted as a significant positive, offering a serene environment with excellent massages and a range of relaxing amenities. Minor concerns about maintenance and occasional overcrowding are noted, but overall, the spa is a valued feature.
The gym, while not extensive, provides adequate facilities for maintaining a fitness routine, though some equipment maintenance and operational timings could be improved.
Hotel Aristos offers secure underground parking, which guests appreciate for its convenience and security, though clearer and more consistent communication regarding parking fees would be beneficial.
For families, the hotel provides a welcoming environment with thoughtful amenities, family rooms and the capability to host large groups, ensuring comfort for all age groups, though the spa remains adult-only.
Overall, Hotel Aristos is celebrated for its strategic location, cleanliness, friendly staff and quality amenities, making it a solid choice for travelers seeking comfort and convenience in Zagreb.
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