Hotel Aristos

Zagreb 45.74824800, 15.99535300 , Cebini 33 (Show on Map)
8.2
Very Good


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Summary of reviewsHotel Aristos in Zagreb, Croatia, receives largely positive feedback across various aspects, making it a favored choice for various types of travelers. Guests particularly praise its strategic location near the airport and highways, which offers easy access for short stays and layovers. Its tranquil setting away from the city center provides a peaceful retreat with ample parking facilities. Despite its somewhat removed position, essential amenities and key points remain within manageable reach.

The breakfast at Hotel Aristos impresses many guests with its extensive and diverse buffet, catering to a range of dietary needs. The quality and variety of the food, including both local and Western options, stand out, although the coffee quality and some minor issues such as quick service ending times were points for potential improvement.

Guests' dining experiences vary with the steakhouse and pizzeria receiving high praise for the quality of food and service. However, inconsistency in dinner options, pricing and service quality indicates some room for improvement in the hotel's dining services.

The rooms at Hotel Aristos are generally well-regarded for their spaciousness, cleanliness and comfort. Guests highlight the quality of daily cleaning services, modern furnishings and functional amenities. However, some issues such as noise, outdated furnishings in certain areas and occasional maintenance lapses have been reported.

Cleanliness is a strong suit for the hotel with most guests noting the high standards maintained throughout the property. Occasional inconsistencies in cleaning details do arise, yet the hotel largely provides a tidy and hygienic environment.

The staff at Hotel Aristos are frequently complimented for their friendliness, professionalism and helpfulness, significantly enhancing the guest experience. While some isolated incidents of less favorable service are mentioned, the overall impression remains highly positive.

WiFi connectivity presents a mixed experience with strong signals in rooms but inconsistent coverage in public areas and the spa. This is an area identified for potential enhancement to ensure a more reliable internet experience for guests.

The hotel's spa is highlighted as a significant positive, offering a serene environment with excellent massages and a range of relaxing amenities. Minor concerns about maintenance and occasional overcrowding are noted, but overall, the spa is a valued feature.

The gym, while not extensive, provides adequate facilities for maintaining a fitness routine, though some equipment maintenance and operational timings could be improved.

Hotel Aristos offers secure underground parking, which guests appreciate for its convenience and security, though clearer and more consistent communication regarding parking fees would be beneficial.

For families, the hotel provides a welcoming environment with thoughtful amenities, family rooms and the capability to host large groups, ensuring comfort for all age groups, though the spa remains adult-only.

Overall, Hotel Aristos is celebrated for its strategic location, cleanliness, friendly staff and quality amenities, making it a solid choice for travelers seeking comfort and convenience in Zagreb.
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Categories
Hotel for Honeymoon
Hotel Aristos includes high quality rooms and suites with all the necessary amenities and ensures that you spend the most pleasant and comfortable honeymoon in Zagreb. Create memories with your other half by tasting culinary creations in the restaurant and relaxing in the luxurious spa and wellness centre of the hotel.

Family Friendly Hotel
Offers family-friendly amenities. Features spacious rooms suitable for families. Includes facilities that cater to both adults and children.

Romantic Hotel
Offers comfortable accommodations and a relaxing environment. Its amenities and service provide a pleasant stay for couples.

Business Hotel
Hotel Aristos is located near Zagreb Airport and offers high-quality conference, hospitality, and recreational facilities. It has premium meeting rooms equipped with high-speed WLAN and ceiling-mounted LCD projectors.

Hotel with Parking
Hotel Aristos offers parking facilities. It is a well-regarded hotel with good amenities and services.

Accessible Hotel
Hotel Aristos provides wheelchair-accessible facilities and accessible rooms. The hotel has an elevator and handrails in stairways for added convenience.

Hotel with Gym
Hotel Aristos includes gym and fitness center facilities for guests.

4-Star Hotel
Located slightly outside the city center, Hotel Aristos offers spacious and well-equipped rooms. It features a wellness center, a restaurant, and conference facilities, making it suitable for both leisure and business travelers. Guests appreciate the hotel's tranquility and comprehensive amenities.

Hotel with Spa

Room Types
Deluxe Double or Twin Room This room includes modern furniture and lighting, ergonomic beds and luxuriously-designed bathroom.

Superior Triple Room This room includes ergonomic single beds and a private bathroom. Pets are not allowed in this room type.

Standard Double Room This room includes classically designed furniture and a spacious bathroom. Guests staying in this room type have free access to the fitness studio. Pets are not allowed in this room type.

Standard Single Room Featuring free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned single room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as a quiet street view. The unit has 1 bed.

Deluxe Triple Room Featuring free toiletries, this triple room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as a quiet street view. The unit has 3 beds.

Executive Suite This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a seating area as well as a quiet street view. The unit offers 2 beds.

Junior Suite This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a seating area as well as a quiet street view. The unit offers 1 bed.

Deluxe Suite This spacious suite includes 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a seating area as well as a quiet street view. The unit has 2 beds.

Comfort Double or Twin Room Featuring free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin/double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as a quiet street view.

Comfort Single Room Featuring free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The air-conditioned single room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as a quiet street view. The unit has 1 bed.

Guest Reviews
8.2
Very Good
Location
Hotel Aristos is celebrated for its strategic and convenient location, making it particularly appealing for travelers seeking easy access to Zagreb and its surroundings. Many guests appreciate its close proximity to the airport, frequently highlighting it as a top choice for those traveling by plane. The hotel's placement near the highway also earns commendations, praised for facilitating effortless onward travel and making it an ideal stopover for those passing through or en route to other destinations.

While the hotel is situated outside the city center, its location offers a tranquil and peaceful setting away from the bustling urban environment. Guests often find the ease of reaching the highway and availability of ample parking particularly advantageous. Additionally, its accessibility by car enhances its appeal for business trips or temporary stays.

Despite being positioned outside the main area, the hotel maintains relatively convenient connections to key points like the US embassy, shopping centers and the outskirts of the city center, ensuring that essential amenities are still within manageable reach. Yet, some guests note that it may not be the best choice for tourists looking to explore Zagreb’s vibrant city life, as it is somewhat removed from major attractions and one might need to spend extra on transport to get there.

Overall, Hotel Aristos stands out as a well-located accommodation offering clean, sizable and comfortable rooms, making it a favored choice for short stays, layovers and those traveling by highway.

Breakfast
Hotel Aristos garners generally positive feedback for its breakfast offerings, described as tasty, delicious and excellent by many guests. The breakfast is noted for its diversity and wide assortment, catering to different dietary needs, including options for vegans and individuals with allergies. It's also highlighted that the breakfast buffet is extensive and abundant, providing a rich selection of both local dishes and standard Western breakfast items. Guests appreciated the variety and the quality of the food with many mentioning that the breakfast is one of the standout features of their stay.

Despite the praise, a few criticisms are mentioned - notably that the coffee quality is consistently poor, the scrambled eggs occasionally contain eggshells and the breakfast area could be more attractive. Some guests also felt that the breakfast service ended too promptly at 9:30 am and that the price for breakfast was too high for what was offered. Additionally, a few reviews mention that the breakfast can be simplistic or limited and the table arrangements were compared unfavorably to a cafeteria.

Overall, while there are areas for improvement, the breakfast at Hotel Aristos seems to leave a positive impression on most guests with its diverse selection and quality food.

Dinner
Hotel Aristos offers a mixed dining experience according to guest reviews. The hotel boasts a variety of on-site dining options including a restaurant, steakhouse, pizzeria and bar. Guests have praised the steakhouse, labeling it excellent and highlighting the superb steaks and overall great service. The pizzeria nearby also receives positive feedback for its tasty pizza and good service with an added convenience of being open until midnight.

Dinner quality generally receives favorable comments with some guests describing their meals as very good or excellent. However, experiences seem to vary widely. Some reviewers found the dinner options limited with high prices not necessarily reflecting the food quality. Others mentioned that service could be inconsistent with long waiting times and occasional mishaps such as stinky chicken or low-value meals.

Apart from the main restaurant, the lounge bar has been well-received for its great bar service and pleasant atmosphere. The breakfast service received mixed feedback with some feeling it didn’t justify the expense. The in-room food delivery service, however, was praised for its polite and smiling staff.

Overall, while the dining options at Hotel Aristos receive positive remarks for certain dishes and services, there is room for improvement in consistency, variety and value for money.

Rooms
The guest reviews for Hotel Aristos highlight both commendations and criticisms, painting a varied picture of the hotel’s rooms. Numerous positive remarks emphasize the spaciousness and cleanliness of the rooms with several guests appreciating the large and comfortable accommodations. Many praised the rooms for being cozy and beautifully furnished, noting that daily cleaning services were provided. The new and modern rooms also received favorable mentions, contributing to an overall well-kept ambiance.

The sizable bathrooms, functional amenities and beds received positive feedback with some guests noting the inclusion of bathtubs. The hotel seems to offer good room upgrades, enhancing the experience for some visitors. Additionally, the availability of rooms with seating areas or desks, as well as the beautiful and quiet wellness area, was a plus for many guests.

However, there are notable concerns that detract from the overall satisfaction. Complaints include issues with noise, lack of drinking water, outdated furnishings and inadequate maintenance in some rooms. Guests mentioned problems such as defective appliances, challenging ventilation and occasionally dirty or dusty conditions. The rooms in the older sections of the hotel were particularly criticized for being outdated and having musty or unpleasant odors. Some guests also faced issues with room amenities, including slow-draining showers, defective lamps and non-working TVs.

There were references to insufficient room accessories, such as the absence of slippers or bathrobes, which some guests found disappointing. Additionally, issues with room allocation, such as receiving smoking rooms or being placed in less modern parts of the hotel without prior notice, were points of contention.

In summary, while Hotel Aristos is lauded for its spacious, clean and comfortable rooms, there are significant areas that require attention, particularly concerning room maintenance, modernization and addressing specific amenity shortfalls.

Beds
Hotel Aristos receives generally positive feedback regarding the quality of its beds. Guests frequently highlight the comfort and coziness of the beds, noting that they are often spacious and conducive to a good night's sleep. Many reviewers specifically mention the big, comfortable and sometimes even huge beds available in the rooms. The mattresses are appreciated for their firmness and softness, contributing to a restful experience.

However, there are occasional critiques about the bedding with some guests finding the mattresses, pillows and blankets less comfortable or in need of refurbishment. Instances of beds being too hard or too soft are mentioned and a few reviews point out issues with single beds pushed together or mismatched bed preferences, such as requests for double beds resulting in twin beds being provided.

Overall, while there are some areas for improvement, the beds at Hotel Aristos are predominantly praised for their comfort and ability to offer guests a pleasant sleep experience.

Cleanliness
Hotel Aristos receives largely positive feedback regarding its cleanliness with numerous guests praising the hotel for being very clean and tidy. The rooms are often described as spotless and well-maintained, reflecting modern new furnishings and a fresh smell throughout the premises. Guests appreciate the spaciousness and organization of the hotel, noting that everything, from the common areas to the individual rooms, is kept in good order.

The staff plays a significant role in maintaining the hotel's cleanliness with many reviews highlighting their excellent and helpful service. The breakfast area also receives commendation for being clean, contributing to a pleasant dining experience.

However, there are some reports of inconsistent cleaning standards, pointing out dirty corners, dusty areas and neglected spots like carpets and windowsills. A few guests experienced issues with the bathrooms, ranging from hair and yellow stains to foul smells and clogged drains. Despite these concerns, the majority of reviews affirm that Hotel Aristos maintains a high level of cleanliness overall, making it a solid choice for travelers who prioritize hygiene.

Staff
Hotel Aristos stands out for its exceptional staff, who garner widespread praise for their friendliness and helpfulness. Visitors consistently note that staff members are kind, accommodating, polite and professional. From the reception desk to the restaurant and wellness areas, the team’s friendliness and professionalism make a significant impact on guests' experiences. Many reviews highlight how approachable and efficient the staff is with particular mentions of individuals like a helpful gentleman at the bar and attentive receptionists who ease the check-in and check-out processes.

Despite the overwhelmingly positive feedback, some criticisms point to occasional lapses in service quality and professionalism, particularly during the night shifts. Some guests also report instances of unhelpful or unfriendly staff members, which stand in stark contrast to the generally high standard of service.

Overall, the staff at Hotel Aristos receives high marks for their friendly demeanor and readiness to assist, making a notable contribution to the pleasant atmosphere and guest satisfaction at the hotel.

Wi-Fi
Hotel Aristos offers varying experiences in terms of WiFi connectivity. Guests have noted that WiFi is accessible throughout the property and some have found the WiFi to be very strong within individual rooms. However, there are inconsistencies, especially in the spa and public areas where coverage tends to be patchy. Several visitors encountered issues with the WiFi being unreliable or extremely slow with some even experiencing complete lack of connectivity at times. Overall, while the hotel makes an effort to provide internet access, improvements are needed to ensure a more consistent and reliable WiFi experience for all guests.

Spa
Hotel Aristos boasts a well-regarded spa, frequently praised by guests for its overall quality and cleanliness. Many reviews highlight the spa's welcoming atmosphere and the exceptional massages offered with some describing them as the best they've ever experienced. The spa features a variety of amenities including a Jacuzzi, multiple saunas, a relaxing zone with tea and fruits and a fitness room.

Several guests appreciated that access to the spa was included in the room price, though some noted that there might be additional charges for certain services. The wellness area is described as beautiful and homely, perfect for relaxation. The spa's restriction for guests under 18 contributed to this tranquil environment, ensuring a serene experience for adults.

However, the spa's facilities and opening hours received mixed feedback. While many found the spa to be excellent, some guests pointed out areas in need of renovation and maintenance and a few mentioned that the spa areas could become overcrowded. Additionally, there were comments about limited operating hours and occasional unavailability of the wellness center.

Overall, the spa at Hotel Aristos is a strong point for many guests, providing a fantastic retreat with a range of services aimed at promoting relaxation and well-being. However, potential visitors might want to check current operational details and availability to ensure a seamless experience.

Gym
Hotel Aristos offers a gym that, while not expansive, provides a comprehensive range of facilities suitable for a variety of workouts. The gym is accessible to all guests, though it opens later in the morning at 11am and closes at 10pm. The space includes a few cardio machines and free weights, but some equipment may occasionally be broken or non-functional. Additionally, the gym lacks a water station, so guests should bring their own hydration. Despite its limitations, the gym serves its purpose for those looking to maintain their fitness routine during their stay.

Parking
Hotel Aristos offers a variety of parking options, mostly centered around a secure, underground garage. Guests generally appreciate the convenience and security of the closed, underground parking facilities, describing the garage as well-designed and spacious, although a few noted it can be too narrow for larger vehicles. The private parking ensures peace of mind, eliminating the need to worry about finding a spot in the busy surrounding areas. However, many guests were surprised by the separate fee of 7 euros per day, which some found reasonable while others considered overpriced. There is some inconsistency in the reporting of costs; a few mentioned a special rate for hotel guests or a lower fee of 5 euros. While this facility adds a positive element to the stay, better clarity on fees and inclusivity would enhance the overall experience.

Family
Hotel Aristos offers a welcoming environment for families, making it an excellent choice for those traveling with children. The hotel has family rooms and duplex units that comfortably accommodate large families and groups with kids. Guests appreciate the thoughtful amenities geared toward family comfort, such as family hygiene essentials and conveniences specifically designed for traveling with infants and young children.

One of the highlights is the hotel’s ability to cater to large groups, including underaged athletes, showing its capacity to host extensive family gatherings and sports teams. The atmosphere is described as family-friendly, ensuring a pleasant stay for all age groups. Convenient for families on the move, Hotel Aristos is noted as an ideal stop when traveling with children, thanks to its accommodating nature.

While the spa center does not allow children, those traveling with newborns and young kids will find the hotel well-prepared to meet their needs, although it should be noted to confirm baby cot availability ahead of time. Overall, the hotel's ability to provide a comfortable, convenient and family-centered lodging experience makes it a favorable option for family travelers.

4 Star
Hotel Aristos comes across as a contentious establishment when it comes to its claimed four-star rating. While it touts the attributes and services associated with four-star facilities, guest experiences suggest otherwise. Many visitors find that the hotel falls short of the expected standards. Complaints about the bathroom quality, outdated furniture and overall maintenance indicate that the hotel feels more like a three-star establishment at best.

A common sentiment among guests is disappointment in the breakfast offerings, which are described as mediocre and not up to the expectations for a four-star hotel. Cleanliness and maintenance issues have also been flagged as areas needing improvement. There are reports of unapproachable and unfriendly staff, which detracts from the overall experience.

Despite claims of meeting four-star expectations, many guests argue that the hotel does not provide adequate value for its pricing, which aligns with that of a four-star hotel. Instead, they suggest that the experience more accurately reflects a weak three-star standard. There is a notable absence of certain amenities typically expected in a four-star hotel, such as an indoor swimming pool.

In summary, while Hotel Aristos articulates a four-star promise, the delivery seems to be lacking with numerous guests feeling let down by the disparity between their expectations and the reality of the facilities and services provided.

Business
Hotel Aristos stands out as a prime destination for business travelers. This large business hotel is perfectly placed, providing an ideal environment for professional activities. With meeting rooms available for business conferences and a satisfactory business center, it caters to the needs of those on work trips. The hotel's conducive atmosphere facilitates productivity, offering opportunities for private small zoom calls and other business uses.

Guests appreciate the comprehensive amenities, which make their stay comfortable and efficient. The accessible wifi fulfills business needs, ensuring constant connectivity, which is crucial for research purposes and professional agendas. The hotel's proximity to the ring road and highway adds convenience, particularly for those with tight schedules and appointments in nearby areas.

While a few facilities like the spa and gym were not functional for some, the overall experience at Hotel Aristos remains excellent, especially considering its value for price. This business-oriented hotel is a highly recommended option for temporary stays or business trips.

Accessible
Hotel Aristos provides a generally accessible and convenient stay for guests with disabilities. The hotel's accessibility is highly regarded with excellent access to the rooms and various amenities. Its convenient location also aids in easy access to nearby attractions and facilities. Guests found the accommodation suitable as a stopover hotel, highlighting its ease of access and approachable staff. However, one notable area that needs improvement is the accessibility of the jacuzzi, which is hindered by steps, making it difficult for guests with reduced mobility to use. Despite this, the overall accessibility and convenience make Hotel Aristos a favorable choice.

Romantic
Hotel Aristos offers an almost perfect stay for couples seeking a romantic escape. Guests praised the warm, clean and comfortable rooms, which provide a cozy and romantic atmosphere, making it an ideal setting for couples. The architecture of the hotel adds to its romantic ambiance and the facilities are described as quiet and cozy, perfect for a couple's getaway. The hotel's offerings include romantic dinners and meals delivered to rooms, enhancing the intimate experience. Several reviewers recommended the hotel for romantic getaways, noting the romantic spa dates and dining rooms that cater specifically to couples. The overall feedback suggests that Hotel Aristos excels in creating a romantic, comfortable environment suitable for couples, despite a few minor critiques.


No, Hotel Aristos doesn't have any pool.

Yes, a spa is available at Hotel Aristos.

No, Hotel Aristos doesn't allow dogs.

Yes, parking facilities are available at Hotel Aristos.

Yes, Hotel Aristos has a gym.

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