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Hilton at St George's Park

Burton upon Trent , Newborough Road (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hilton at St George's Park is a great choice for football lovers or anyone seeking a relaxing, idyllic setting surrounded by beautiful scenery. The breakfast selection is described as "cracking," "amazing," and "plentiful," though some guests have suggested that the breakfast area needs to be better organized. The restaurant could use some improvements, such as better menu selection and specials, especially given the high prices. The hotel's rooms are well-presented and comfy with some even having stunning views, though there were some recurring issues with cleanliness and maintenance. The staff are exceptional, going above and beyond for guests, though there are some mixed reviews. The spa and pool facilities are exceptional and extremely clean, making it a great place to unwind, though some guests have mentioned that the spa could be crowded with children in the area. Families looking for a fun getaway will find plenty of activities for kids at the Hilton at St George's Park. The hotel provides comfortable and lovely beds with many describing a great night's sleep, though some guests found the beds to be too small and very hard. Overall, the Hilton at St George's Park is a wonderfully clean, friendly and relaxing hotel with plenty to offer its guests.
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Hotel with Spa

Nestled within the Hilton at St George's Park in Burton Upon Trent lies the luxurious Health Club and Spa at St. George's Park. Utilizing ELEMIS products, guests are invited to enjoy a range of rejuvenating facials, massages, and body wraps. The spa's wellness treatments, including Aqua Journeys, Restorative and Reawaken, offer a truly personalized experience. The spa features four private treatment rooms, each equipped with a heated bed, as well as a nail bar and a state-of-the-art health club complete with a pool, sauna, and steam room. The gentle all-over polish of the Body Scrubs removes impurities to leave the skin with a healthy glow, while the Body Wraps, enriched with vitamins, hydrate, detoxify, and energize the skin. Guests can choose to de-stress with a full-body massage or target specific areas of tension in the shoulders, neck, and feet. Welcome to a place where time stands still and tranquility prevails. This spa experience embodies the epitome of comfort and luxury, and is truly one-of-a-kind. Upon stepping through the doors, guests are enveloped in a world of serenity and peace, a haven of calm that flows through them. Each treatment and experience is tailored to each individual's needs and is exclusive to The Health Club and Spa at St. George's Park. Prepare to be pampered, rejuvenated and refreshed.

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Room Types

Compact Double Room This contemporary double room has a 40-inch TV, free WiFi, work desk, and views of the courtyard garden or football pitches.

Double Room - Mobility Access Each room features a full wet room with hand rails, a lowered bed and an easy chair. Please note, this room features a walk-in shower only.

Twin Room with Shower This contemporary twin room has a 40-inch TV, free WiFi, work desk, and views of the courtyard garden or football pitches.

Junior Suite Features include a 42-inch flat-screen TV, free WiFi, and an iPod docking station. There is also a luxurious bathroom with a bath and a walk-in shower. Enjoy unlimited access to the Executive Lounge with complimentary drinks and snacks between 18:00 and 20:00. All rooms have a scenic view of the surrounding countryside or a view of the hotel's scenic courtyard area.

One-Bedroom King Suite Features include a 42-inch flat-screen TV, free WiFi, and an iPod docking station. There is also a luxurious bathroom with a bath and a walk-in shower. Enjoy unlimited access to the Executive Lounge with complimentary drinks and snacks between 18:00 and 20:00. All rooms have a scenic view of the surrounding countryside or a view of the hotel's scenic courtyard area.

Junior King Suite with Balcony Features include a 42-inch flat-screen TV, free WiFi, and an iPod docking station. There is also a luxurious bathroom with a bath and a walk-in shower. Enjoy unlimited access to the Executive Lounge with complimentary drinks and snacks between 18:00 and 20:00. All rooms have a scenic view of the surrounding countryside or a view of the hotel's scenic courtyard area.

Deluxe King Room - Mobility Accessible The double room offers a tea and coffee maker. The unit has 1 bed.

Deluxe King Room The unit offers 1 bed.

Deluxe Twin Room This triple room features a tea and coffee maker, a seating area and a TV. The unit offers 1 bed.

Deluxe Family King Room The unit has 1 bed.

Countryside Family Deluxe Room

Countryside King Deluxe Room The unit has 1 bed.

Deluxe Countryside Twin Room This triple room features a tea and coffee maker, a seating area and a TV. The unit offers 1 bed.

About Hilton at St George's Park

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Guest Reviews

8.4

Very Good

Location

The Hilton at St George's Park is situated in a beautiful and quiet countryside location, which allows for scenic walks around the hotel's stunning grounds. The hotel is conveniently located for sports lovers, particularly for football events and provides a great location to watch matches at the nearby St George's Park. The hotel also offers free parking and is set in parkland with beautiful surroundings. Guests have praised the location and the helpfulness of the staff, who are knowledgeable about the fascinating memorabilia located throughout the hotel. For those looking to retreat from everyday life, this peaceful and tranquil area is perfect, though it should be noted that there are no nearby towns or attractions. Overall, this fantastic place is perfect for football lovers or anyone seeking a relaxing, idyllic setting surrounded by beautiful scenery.

Breakfast

The breakfast at Hilton at St George's Park has received mixed reviews from guests. While some have described it as "lovely," "excellent," and "superb," others have found it lacking. Some guests have suggested that the breakfast area needs to be better organized with items being refilled more promptly. However, the majority of guests have praised the large variety of delicious and tasty options available, describing the breakfast selection as "cracking," "amazing," and "plentiful." Complimentary drinks and desserts have also been appreciated. Some guests have specifically mentioned the fresh pancakes and sausages as highlights. There have been some complaints about the quality of coffee in the upper coffee area and some guests have found the pancakes and croissants to be overcooked. Overall, the breakfast is considered good value for money and the settings overlooking the green have been described as stunning.

Dinner

The Hilton at St George's Park hotel offers a range of dining options with the bar/restaurant area providing good choices. However, some guests experienced long waits with one individual waiting almost 1.5 hours for their pre-ordered dinner. Guests were disappointed with the high prices and poor quality of food with cold chips and beans, undercooked chicken and even bones found in cod. Some dishes were also overcooked, such as a steak that was supposed to be medium-rare but was instead tough and chewy. There were also complaints about the lack of complimentary water and tea/coffee biscuits in rooms upon arrival. Some guests praised the dinner as delicious, but the evening buffet options were limited and not worth the £19.50 per head price tag. Overall, the restaurant could use some improvements, such as better menu selection and specials, especially given the high prices. Guests were not happy with being charged for children's food, which they were originally told would be free. The chicken burger was also made with frozen fillers, which was a letdown.

Rooms

The Hilton at St George's Park offers a variety of modern and spacious rooms, equipped with comfortable beds, good showers and baths and tea and coffee facilities. Many visitors complimented the size of the rooms and the cleanliness of the hotel. While some had complaints about a few cleanliness issues and old bathrooms, the majority of guests found the rooms well-presented and comfy with some even having stunning views. The hotel also offers football-themed rooms and family rooms suitable for those with children. The staff provided excellent service and were friendly and helpful throughout. Overall, most guests found the rooms to be of a high standard, but there were some recurring issues with cleanliness and maintenance, such as stains on carpets and mould in bathrooms, which some found disappointing for the price of the hotel.

Beds

Guests of the Hilton at St George's Park agree that the hotel provides comfortable and lovely beds with many describing a great night's sleep. However, some guests found the beds to be too small and very hard, causing discomfort and an uncomfy sleeping experience. Some guests also noted issues with pillows, describing them as non-existent or lumpy. Despite these issues, many guests were pleased with the clean and spacious rooms with comfortable beds and lovely touches. Overall, while some guests had issues with the beds, many found them to be comfortable and provided a great night's sleep.

Cleanliness

The Hilton at St George's Park boasts exceptional cleanliness with many guests praising the hotel's immaculate state. Some guests found their rooms to be very clean and well-maintained, however, others reported issues such as dirty coffee cups, wet towels strewn around and recurring problems with black mould. Despite some minor issues, many guests said their rooms were spacious and comfortable with clean, fresh bedding. The hotel's professional staff were quick to address any concerns with hygiene failures, ensuring the hotel remained spotless throughout their stay. The buffet breakfast was a highlight for many guests with exceptionally fresh fruit and a good range of options to choose from. Overall, the Hilton at St George's Park is a wonderfully clean, friendly and relaxing hotel with plenty to offer its guests.

Staff

The staff at Hilton at St George's Park are exceptional with many confirmed guest reviews praising their helpfulness, professionalism and friendliness. From the reception desk to the bar and spa, guests have been impressed with the welcoming and accommodating atmosphere. There are some mixed reviews with a few guests noting that some staff members were unhelpful, but overall the staff are described as going above and beyond for guests. The hotel has been praised for its customer service with guests appreciating the small touches such as free water in rooms. Some guests have highlighted individual staff members, such as Jayne at the front desk, for making their stay even more enjoyable. However, there are some negative reviews regarding staff, such as a rude pool and spa manager and a restaurant staff member who was borderline rude. Overall, the staff at Hilton at St George's Park are a major highlight with many guests commenting on their warmth and helpfulness.

Spa

The Hilton at St George's Park offers a wonderful health spa perfect for guests looking for a relaxing experience. The spa and pool facilities are exceptional and extremely clean, making it a great place to unwind. Guests loved the great pool and fantastic gym facilities. While some felt that the spa looked a bit tired and could use some sprucing up, they still enjoyed using it. However, there were a few complaints about the spa being under-staffed and some guests mentioned that the spa could be crowded with children in the area. It's also worth noting that some guests didn't have the opportunity to try the wellness and pool area due to a lack of swimsuits. Though a few guests reported issues with cleanliness and unpleasant odors, the spa treatments were to a high standard. Guests appreciated the super spa but wished there were shampoo, conditioner and spa gowns available. Overall, the spa experience at Hilton at St George's Park was very nice and the massage service in particular was excellent.

Pool

The pool at Hilton at St George's Park seems to be a popular facility among guests. Though some have mentioned limited availability and time restrictions, most have complimented the pool area and the option to book a slot. There were mixed reviews regarding the pool's temperature, but overall guests found the pool and spa area to be beautiful and enjoyable. Some guests even came to the hotel specifically for the pool, though a few have mentioned that the swim facilities could use an upgrade. Families with children appreciated the option of a children's play area and the use of the football pitch. However, there were some complaints about the lack of availability and limited time slots for children. Despite these issues, many guests have praised the pool and spa area and would recommend it to others.

Family

Families looking for a fun getaway will find plenty of activities for kids at the Hilton at St George's Park. While some guests had issues with the size of their family rooms and the lack of prepared sofa beds, many found that the hotel provided enough for the children to do. The hotel's amenities, including a pool area and a games room, were full of kids, but parents were able to enjoy some mum and daughter chill out time. The hotel was attentive to the needs of families, catering to dietary requirements and offering complimentary drinks and desserts. There were also opportunities for kids to participate in a football tournament. Connecting rooms were available for larger families, although toiletries were limited to one set for a family of three. Despite some hiccups, many families enjoyed their stay and would happily return for another lovely breakaway.

Yes, Hilton at St George's Park has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Hilton at St George's Park.

No, Hilton at St George's Park doesn't allow dogs.

Yes, parking facilities are available at Hilton at St George's Park.

Yes, Hilton at St George's Park has a gym.

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