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Summary of reviewsWyndham Garden Shahzan Fraser's Hill is a newly renovated hotel that offers a pleasing blend of convenience and tranquility, making it an attractive choice for visitors to Fraser's Hill. Its prime location near the town center allows easy access to key attractions like the iconic Clock Tower, shops, and eateries, while still maintaining a serene and quiet environment. The hotel's proximity to nature also makes it ideal for birdwatching enthusiasts.
The dining experience at Wyndham Garden is generally well-received, with an on-site restaurant serving authentic Malaysian cuisine that delights guests. Breakfast offers a range of dishes including curry noodles and nasi lemak, with a scenic view contributing to a pleasant dining experience. While some find the breakfast options lacking in variety, the quality and taste of the food are often praised.
The modern accommodations, featuring amenities such as large flat-screen TVs and stunning golf course views, are appreciated for their comfort and space. However, some maintenance issues are reported, suggesting a need for consistent upkeep. Guests find the hotel clean and comfortable overall, though there are areas in need of improvement for better service consistency, particularly in terms of cleanliness in the bathroom areas.
A standout aspect of the hotel is the warm hospitality provided by the staff. They are recognized for their friendliness, professionalism, and helpfulness, often going above and beyond to ensure a pleasant stay. The reception team and manager, in particular, are commended for their accommodating nature.
The hotel's WiFi is limited to common areas, which might be inconvenient for guests needing constant connectivity. Despite this, the charming ambiance of the lobby and restaurant offers a pleasant setting for guests to enjoy.
In summary, Wyndham Garden Shahzan Fraser's Hill offers a delightful combination of location, comfort, and friendly service, though there is room for improvement in certain amenities and service offerings to better meet the expectations of all guests.
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