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Summary of reviewsHotel X Brisbane Fortitude Valley, Vignette Collection - an IHG Hotel, is highly recommended for its outstanding location, modern amenities and exceptional service. Situated in the heart of Fortitude Valley, it provides easy access to Brisbane’s vibrant nightlife, excellent dining options, boutique shopping and major attractions. The area is described as walkable with convenient proximity to restaurants, cafes and bars, making it ideal for food enthusiasts and those keen to explore the city.
The hotel's contemporary and state-of-the-art rooms are consistently praised for their cleanliness, stylish designs and high-tech features like automated light and curtain controls. Comfortable beds and luxurious bathroom amenities further elevate the guest experience. While some rooms are noted to be small, the overall sentiment reflects satisfaction with their quality and maintenance. The rooftop pool and bar stand out as highlight features, offering stunning city views and a relaxing atmosphere.
The breakfast at Hotel X, particularly at the Bisou Bisou restaurant, receives rave reviews for its delicious and well-presented dishes, excellent coffee and accommodating vegan and vegetarian options. Despite some critiques on the limited menu and additional costs for certain items, breakfast remains a memorable aspect of many guests' stays. Dinner experiences, especially at the French restaurant and rooftop bar, also garner positive feedback, though a few guests noted inconsistencies in food quality and service.
Exceptional cleanliness is a hallmark of the hotel with guests frequently commending the spotless rooms and well-maintained facilities. The pool area also receives specific praise for its clean and inviting environment.
The staff at Hotel X are often highlighted for their friendliness, helpfulness and professionalism, contributing to the overall positive guest experience. The reception and restaurant teams, in particular, are noted for their dedication to service excellence, although a few instances of disorganization were mentioned.
The gym at Hotel X comes highly recommended for its excellent and well-equipped facilities, catering well to guests looking to maintain their fitness routines. The complimentary wifi, while appreciated, has received mixed feedback regarding its consistency and speed.
Parking at the hotel is convenient but expensive. Guests appreciate the availability of onsite and valet parking but express concerns over the high fees and occasional inefficiencies in the system.
Despite a few minor drawbacks, such as room service issues and occasional appliance malfunctions, Hotel X Brisbane Fortitude Valley, Vignette Collection - an IHG Hotel, stands out for its unbeatable location, modern facilities and exceptional service, providing a comprehensive and enjoyable stay for travelers. Show more
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Luxury Hotel
Hotel X is an exquisite 5-star destination in Fortitude Valley, recognized for its splendor and sophisticated design. Its 146 rooms feature iconic art and avant-garde lighting, with some offering balconies and the Hotel X Suite providing a penthouse experience with a double-size bathtub. The hotel boasts a coveted rooftop pool, bar, and restaurant (Iris Rooftop), alongside a French bistro (Bisou Bisou).
Hotel Taking Steps Towards Sustainability
This hotel is identified as being eco-friendly, offering guests a stay that considers environmental impact.
Hotel for Honeymoon
This design-focused luxury boutique hotel features an impressive rooftop pool and offers packages like 'Staycay With X' with prosecco, catering to romantic getaways. Its stylish interiors and focus on guest experience make it a memorable choice for couples.
Family Friendly Hotel
This hotel provides a luxurious experience and is well-placed near Brisbane's attractions. It features a rooftop pool and a French cuisine bistro.
Romantic Hotel
Hotel X offers an indulgent and unexpected experience with its luxurious amenities and central location in Fortitude Valley. Its rooftop bar and restaurant, Iris, provides a coveted destination for couples to meet, drink, and dine with impressive views.
Hotel with Swimming Pool
This hotel offers a sophisticated rooftop pool with views of the Story Bridge and New Farm. The adjoining Iris Rooftop Bar & Restaurant provides poolside service, creating a luxurious experience.
Outdoor Pool
Business Hotel
This hotel offers a fabulously agile function room with 190m2 of space that opens onto a 50m2 terrace. It is custom built for corporate conferences and networking events. The hotel also has state-of-the-art AV inclusions and all-inclusive catering packages.
Accessible Hotel
Hotel X Brisbane Fortitude Valley offers accessible guest room accommodations, including wheelchair accessible rooms, controls for heating, air conditioning, and lights that are wheelchair accessible. It features roll-in showers, grab bars, and accessible parking.
Hotel with Gym
Hotel X offers a 24/7 gym with state-of-the-art equipment, including treadmills, ellipticals, bikes, a rowing machine, weight machines, and free weights. Guests also have access to complimentary Vinyassa Flow yoga sessions by the rooftop pool every Saturday morning.
5-Star Hotel
Hotel X brings five-star flair to Fortitude Valley, featuring amenities designed by Karl Lagerfield. It offers city views, designer furniture, excellent dining including Bisou Bisou, and a rooftop bar named Iris.
Hotel with Outdoor Pool
The rooftop pool at Hotel X offers one of the best views in Brisbane, stretching over the Story Bridge and New Farm. An adjoining bar and restaurant, Iris, allows guests to order food and drinks without having to dry off.
Hotel with Parking
Room Types
Standard RoomGuests will have a special experience as this double room provides a rooftop pool. Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room offers air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Standard King RoomGuests will have a special experience as the double room features a rooftop pool. Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room offers air conditioning, a minibar, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit has 1 bed.
Standard King Room - AccessibleThis double room offers a rooftop pool. The spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. This wheelchair accessible double room features a tea and coffee maker, a seating area with a flat-screen TV and a roll-in shower. The unit offers 1 bed.
One King Standard Urban View RoomThis double room features a rooftop pool. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room features air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit has 1 bed.
King Premium TerraceThis double room's special feature is the rooftop pool. A seating area with a flat-screen TV, a desk, a terrace and a private bathroom are provided in this spacious double room. The unit offers 1 bed.
Premium King RoomThis double room's special feature is the rooftop pool. Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a seating area. The unit offers 1 bed.
Standard Room with Two Single BedsThis twin room's standout feature is the rooftop pool. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The twin room offers air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
One-Bedroom SuiteGuests will have a special experience as this suite offers a rooftop pool. Offering free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. This air-conditioned suite is comprised of a dining area, a flat-screen TV with cable channels a minibar and a balcony. The unit offers 1 bed.
Hotel X SuiteGuests will have a special experience as the suite features a rooftop pool. Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious suite provides air conditioning, a minibar, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit offers 1 bed.
Standard King Room with BalconyGuests will have a special experience as the double room offers a rooftop pool. Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room provides air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Junior King SuiteThe rooftop pool is a top feature of this suite. Featuring free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. This air-conditioned suite comes with a dining area, a flat-screen TV with cable channels a minibar and a balcony. The unit has 1 bed.
One King Standard Balcony Room - Dog FriendlyThis double room features a rooftop pool. A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are available in this spacious double room. The unit has 1 bed.
Guest Reviews
Location
Hotel X Brisbane Fortitude Valley, Vignette Collection - an IHG Hotel, boasts an exceptional location that garners high praise from guests. Situated in the heart of Fortitude Valley, the hotel is perfectly positioned for those eager to explore Brisbane’s vibrant nightlife, excellent dining options and boutique shopping, especially along nearby James Street and Howard Smith Wharves. Its central location makes it convenient for accessing major attractions, gigs at The Tivoli and the bustling Chinatown area.
Guests appreciate the hotel’s proximity to an array of restaurants, cafes and bars, making it a prime spot for food enthusiasts. The area is described as walkable with easy access to the city center and various entertainment venues. Despite some mentions of the neighborhood’s lively nature, the convenience and accessibility of the locale are significant highlights.
The hotel itself is modern and clean, offering state-of-the-art rooms with impressive technology and amenities. Features like comfortable beds, well-stocked mini-bars and even a rooftop pool and bar add to the overall appeal. The staff at Hotel X are frequently commended for their friendliness and helpfulness, enhancing the overall guest experience.
In summary, Hotel X Brisbane Fortitude Valley stands out for its unbeatable location, modern facilities and exceptional service, making it an excellent choice for travelers looking to immerse themselves in the best Brisbane has to offer.
Breakfast
The breakfast experience at Hotel X Brisbane Fortitude Valley, Vignette Collection – an IHG Hotel, garnered largely positive reactions from guests. Most reviewers praised the breakfast as delicious, amazing and even the best they've ever had. Many guests highlighted the quality and creativity of the dishes with several noting the excellent coffee and professional service at the Bisou Bisou restaurant. Vegan and vegetarian options were available and well-received, adding to the diverse menu.
However, some guests noted limitations that detracted from their experience. Issues such as slow service, limited menu options and additional costs for items like juice and coffee were mentioned. A few reviews expressed disappointment over the absence of a buffet, expecting more variety than the fixed menu offered.
Despite some critiques, the overall sentiment was that breakfast was a highlight of their stay with many guests appreciating the beautiful and well-presented dishes, the friendly service and the modern, clean facilities. The breakfast at Bisou Bisou, in particular, stood out as a favorite spot, enhancing the hotel's appeal.
Dinner
Hotel X Brisbane Fortitude Valley's dining experience has garnered a mix of feedback with a notable emphasis on the positive aspects. Guests frequently commend the French restaurant and the rooftop bar, both offering wonderful dining options. Bisou Bisou is highlighted repeatedly for its delicious dishes and incredible dinner experiences with some guests describing their meals as magnificent and amazing. The steak frites at the hotel have left a lasting impression on some diners. Service at the rooftop restaurant is noted to be superb with friendly and helpful staff, though some found the menu somewhat restrictive.
Despite the numerous praise, there are areas that need improvement. Some guests reported that the room service food was not great and there were mentions of meals arriving late or being overcooked in the restaurant. A few guests found certain meals and even salads inedible. Additionally, there were concerns about inexperienced staff and inconsistent attention to detail.
Overall, Hotel X Brisbane Fortitude Valley offers a generally good dining experience, especially at Bisou Bisou and the rooftop bar, which many guests find to be highlights of their stay. However, the hotel must address certain service inconsistencies and food quality issues that have been pointed out by some patrons.
Rooms
Hotel X Brisbane Fortitude Valley, Vignette Collection - an IHG Hotel, impresses with its modern and trendy room designs, featuring unique decorations and colorful prints. Guests are consistently pleased with the room quality, describing them as beautifully clean, elegantly designed and equipped with luxurious bathroom amenities. The incorporation of advanced technology, such as automatic light and curtain controls, enhances the overall guest experience, alongside amenities like soundproofing for a quiet stay and complimentary fast WiFi.
The rooms, though occasionally noted as small, often leave guests satisfied due to their stylish and comfortable interiors, immaculately maintained conditions and thoughtful details. The presence of a mini bar with a variety of alcohol choices, modern artworks and a cozy vibe adds to the allure. The rooftop pool and bar are standout features, providing a perfect spot to relax.
While some criticism mentions small room sizes and occasional issues with room service or appliances, the overarching sentiment is positive. The rooms' modernity, cleanliness and aesthetic appeal, paired with the property’s convenience to local amenities, make it a notable choice for travelers.
Beds
The beds at Hotel X Brisbane Fortitude Valley, part of the Vignette Collection by IHG, have received overwhelmingly positive reviews from guests. Descriptions of the beds consistently highlight their comfort with many guests remarking on the supportive and relaxing nature of the bedding and pillows. Phrases like “super relaxing beds,” “large most comfortable beds,” and “extremely comfortable bedding” stand out, suggesting that the hotel has placed a significant emphasis on ensuring a good night's sleep.
Multiple reviews praise the beds as exceptionally comfortable with guests noting that they are perfect for unwinding after a busy day. The beds have been described as providing the best sleep some visitors have had in a long time, underlining their high quality. The selection of soft pillows and good mattresses further adds to the comfort, making the guest experience even more enjoyable.
While a few reviews pointed out that some beds were hard or that some found the pillows uncomfortable, these comments are in the minority. Overall, guests are pleased with the size, support and overall feel of the beds with mentions of king-size and super king beds adding an extra touch of luxury.
In summary, the beds at Hotel X Brisbane Fortitude Valley are a standout feature, promising a delightful, restful stay with an emphasis on extreme comfort and quality bedding.
Cleanliness
Hotel X Brisbane Fortitude Valley, Vignette Collection - an IHG hotel, consistently garners praise for its exceptional cleanliness. Guests frequently highlight the spotless and comfortable rooms, describing them as clean, modern and well-maintained. The facilities and amenities within the rooms are also noted for being modern and in pristine condition. The cleanliness extends beyond the rooms as guests mention the overall hotel environment being immaculate. Additionally, the pool area is specifically commended for its cleanliness.
While there are occasional criticisms, such as issues with the cleanliness of shower heads, mirrors and vacuuming, these instances appear to be exceptions rather than the norm. The general sentiment reflects a high standard of hygiene with many guests noting that the rooms were well-equipped and beautifully maintained. The comfort of the beds and the stylish, sleek design of the hotel also contribute to a positive overall experience.
In summary, Hotel X Brisbane Fortitude Valley excels in maintaining a clean and modern environment, ensuring a comfortable stay for its guests.
Staff
At Hotel X Brisbane Fortitude Valley, the exceptional service provided by the staff sets the tone for a memorable stay. Reviews consistently highlight the friendly, helpful and accommodating nature of the staff with many guests appreciating their warm welcoming attitude. The front desk and reception team stand out for being particularly helpful and professional, offering assistance with a smile and ensuring a smooth check-in experience.
Guests frequently mention the staff going above and beyond to meet their needs, showcasing extraordinary dedication and care. Whether it's providing impeccable room service, assisting with special requests like changing pillows or offering knowledgeable advice about the local area, the staff's commitment to service excellence shines through.
The restaurant and bar staff also receive positive feedback for their attentive and efficient service. However, there are occasional remarks about disorganization at specific venues, but these are few and far between compared to the overwhelming praise.
Overall, the staff at Hotel X Brisbane Fortitude Valley are described as phenomenal, lovely, professional and consistently friendly, contributing significantly to the hotel's high ratings and positive guest experiences.
Wi-Fi
Guests at Hotel X Brisbane Fortitude Valley, Vignette Collection by IHG, generally mention a mixed experience with the wifi service. On the positive side, the wifi is noted for being complementary and providing fast connections at times. Guests appreciated the ease of accessing amenities through the iPad provided in the rooms, which was highlighted as a nice and user-friendly feature. However, some guests faced difficulties with mentions of slow wifi speeds and some being unable to use it entirely. Additionally, accessing services like Netflix was described as a hassle and there seems to be room for improvement in this aspect. Overall, while there are positive aspects of the internet service, it appears that consistency and user instructions could be better handled.
Gym
The gym at Hotel X Brisbane Fortitude Valley, Vignette Collection - an IHG Hotel has been highly praised by guests for its excellent and state-of-the-art facilities. It is described as being really well kitted out and very well equipped with great equipment, making it an ideal place for working out. Guests consistently refer to the gym as fantastic, lovely and highly recommend its amenities for those looking to maintain their fitness routine while traveling.
Pool
The Hotel X Brisbane Fortitude Valley, Vignette Collection - an IHG Hotel, boasts a rooftop pool that consistently impresses guests. The pool area is described as stunning, beautiful and offers sensational city views, making it a prime spot for relaxation and enjoyment. The rooftop location adds an extra allure with many reviewers noting the lovely ambiance and the pool bar as ideal for leisure.
The pool offers both aesthetic appeal and practical amenities, maintaining a clean and comfortable environment. Many guests highlight the pool as a fantastic and refreshing feature of the hotel with some noting a fabulous experience. Despite some mentions of the pool being on the smaller side and not heated, the overall sentiment is highly positive with recommendations from guests who enjoyed their time lounging poolside.
Additional remarks praise the modern and clean facilities, contributing to an overall pleasant stay at the hotel. The pool, often identified as a highlight, enhances the guest experience with its relaxing atmosphere and excellent rooftop location.
Parking
When it comes to parking at Hotel X Brisbane Fortitude Valley, Vignette Collection, guests have provided a mix of feedback, leaning towards a generally convenient but expensive experience. The hotel offers onsite parking and many guests found parking to be fairly easy and convenient, especially for a city hotel. Valet parking is available, which has been highlighted as a useful service to avoid the hassle of finding a spot in the city.
However, several reviews note that parking is not complimentary and comes with high fees, which some guests felt should be included given the overall cost of their stay. The parking fee was often cited as being around $40 per night, considered steep by many. The system to retrieve cars was found to be inefficient at times, which added to the frustration for some visitors.
Signage in the parking area could be improved, as a few guests noted difficulties in navigating the garage. The number of available parking spaces is also limited, leading to situations where the parking garage was full, forcing guests to seek alternative parking options nearby. For those driving larger vehicles like 4WDs, the parking spots were described as a bit tight fitting.
In summary, while the convenience of having onsite and valet parking is appreciated, the high cost and occasional inefficiencies detract from the overall parking experience at Hotel X.
Family
Hotel X Brisbane Fortitude Valley, Vignette Collection - an IHG Hotel receives positive reviews for its family-friendly environment, making it a suitable choice for travelers with children. Guests highlight the impressive gym facilities, describing them as good and even genius, which suggests a well-equipped and appealing workout space for active families. Additionally, the good pool is another amenity that stands out for families seeking leisure activities during their stay.
Accommodation at the hotel includes generous rooms, though there are mentions that some rooms can be quite small. Despite this, the overall consensus is that the rooms are comfortable. A noted drawback for families is the absence of interconnecting doors between rooms, which could be an inconvenience for those needing direct access to their kids. Nevertheless, the positive aspects of the hotel, including its gym and pool, along with the family-friendly atmosphere, lead many to highly recommend it as a great place to stay in Brisbane.
Business
Nestled in a prime location close to bars and restaurants, Hotel X Brisbane Fortitude Valley stands out as a top choice for business travelers. Its central placement in a business-oriented district offers convenient access to work-related destinations. The hotel is celebrated for its helpful and friendly staff, who go above and beyond to accommodate guest needs, making it ideal for last-minute arrangements and quick business trips.
Hotel facilities are designed to meet the necessities of business travelers, featuring good meeting spaces and a corporate atmosphere. Clean, professional environments enhance the overall experience, underscored by the staff's exceptional service. Internet issues, when they arise, are resolved quickly, minimizing any disruption to work.
Parking accessibility adds another layer of convenience for visitors and the hotel’s strategic location offers a suitable base for corporate meetings. Despite the slightly expensive rates, the hotel makes up for it with its service and amenities, earning high recommendations as a business travel option. It’s advisable to keep this hotel in mind for future business trips.
Accessible
Hotel X Brisbane Fortitude Valley, Vignette Collection - an IHG Hotel, has been praised for its prime, central location, making it easy to explore local bars and restaurants on foot. Guests found the check-in process to be effortless and quick, complemented by exceptional service in the lobby. The well-maintained rooms also contribute to a luxurious and posh atmosphere. However, accessibility features appear to be limited with standard bathrooms rather than fully accessible ones and a lack of clear accessibility indicators. While the hotel offers great accessibility tips, improvements in facilities for guests with disabilities could enhance the overall experience.
Outdoor Pool
Hotel X Brisbane Fortitude Valley's outdoor pool receives high praise from guests who describe it as stunning, beautiful and well-maintained. The rooftop location offers impressive city views, adding to the appeal of the pool area. Many visitors appreciate the modern amenities and the cool, comfortable lounging area provided beside the water. The rooftop pool is frequently highlighted for its design and guests consistently mention that the pool area, despite occasional remarks on its small size or slight shabbiness, is generally well-received. The presence of a rooftop bar adjacent to the pool adds to the overall enjoyment, making it a favored spot for relaxation. Overall, the pool is characterized as amazing, cozy and visually pleasing with many guests expressing love for this standout feature of the hotel.
Honeymoon
'Hotel X Brisbane Fortitude Valley, Vignette Collection - an IHG Hotel' offers a unique and delightful experience for honeymooners. Guests frequently highlight the romantic setting and luxury feel of the hotel, which creates an ideal atmosphere for couples. Those celebrating their honeymoon are often pleasantly surprised with upgrades to a honeymoon suite, complete with special touches like complimentary champagne and chocolates. The attentive staff and exceptional service contribute to a wonderful and memorable stay. The hotel's romantic vibe and thoughtfully designed rooms make it a top recommendation for couples looking for an enchanting and special getaway.
Luxury
Hotel X Brisbane Fortitude Valley, part of the Vignette Collection by IHG, offers a luxurious experience from the moment guests step inside. The property boasts high-end, modern decor that creates a truly impressive atmosphere. Guests consistently highlight the beautiful and comfortable rooms, which are designed with fine details and high-quality materials, contributing to the overall feel of luxury.
The luxurious setting extends to the communal areas as well with a beautifully maintained pool area providing a perfect place for relaxation. The expensive appearance and unique decor of the hotel add to its luxurious feel, making guests feel as though they are in an exclusive, sophisticated environment.
Additionally, the hotel provides luxury touches such as Karl Lagerfeld toiletries, which enhance the high-end experience. The ambience throughout the hotel feels both modern and luxurious and guests commend the comfortable, luxury beds that ensure a restful stay. Though opinions on all the luxury additions vary, the consistent delight in the luxurious feel and appearance of the property stands out.
Romantic
Hotel X Brisbane Fortitude Valley, Vignette Collection - an IHG Hotel, proves to be a delightful choice for romantic getaways. With its lovely location and sky top pool, the hotel provides an added romantic feel that guests appreciate. The staff is wonderful, known for their special decorations and messages that enhance the romance, particularly noted during honeymoons and anniversaries.
Many guests celebrated memorable anniversaries, attributing part of their great experience to the hotel’s charming and romantic setting. The decor and added touches, such as a room decorated for special occasions, create a perfect atmosphere for love and celebration. The delightful breakfast and DJ in the lobby add to the romantic retreat, offering a lovely experience overall. For those seeking a romantic atmosphere, Hotel X Brisbane Fortitude Valley stands out as a shining presence.
Yes, Hotel X Brisbane Fortitude Vly, Vignette Collection by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel X Brisbane Fortitude Vly, Vignette Collection by IHG.
No, Hotel X Brisbane Fortitude Vly, Vignette Collection by IHG doesn't allow dogs.
Yes, parking facilities are available at Hotel X Brisbane Fortitude Vly, Vignette Collection by IHG.
Yes, Hotel X Brisbane Fortitude Vly, Vignette Collection by IHG has a gym.