DoubleTree by Hilton San Francisco Airport North Bayfront

Brisbane 37.67318500, -122.38824000 , 5000 Sierra Point Parkway (Show on Map)
7.8
Good


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Summary of reviewsThe DoubleTree by Hilton San Francisco Airport North Bayfront is consistently praised for its prime location and serene environment. Offering a scenic retreat with stunning views of San Francisco Bay, the hotel provides convenient access to freeways, the airport and downtown San Francisco. Guests appreciate the tranquil yet accessible setting, which combines the advantages of proximity to major travel hubs with a quieter, safer ambiance.

Cleanliness stands out as a significant positive aspect with guests frequently lauding the well-maintained property and spacious, modern rooms. The facilities, including the common spaces and decor, are kept tidy and inviting. The rooms themselves are highlighted for their comfort and generous size, featuring comfortable beds that contribute to a restful stay. The view of planes taking off is an added delight for many guests.

The friendly and accommodating staff are another major asset of the hotel. The team is described as attentive, patient and courteous with specific mention of individuals who go out of their way to assist guests. This attentive service extends from the front desk to other staff members, creating a welcoming and positive atmosphere overall.

The breakfast experience, while generally satisfying with a variety of options and high-quality food, receives mixed reviews. Many guests enjoy the selection, particularly the omelets and fresh fruit, while some feel the cost is too high and that it should have been included in their stay.

The pool area presents a mixed bag with positives noted for accessibility and cleanliness, yet several guests report issues with water temperature, cleanliness and occasional maintenance problems. Similarly, the parking facilities are convenient but come with additional fees that some guests consider steep, especially given the hotel's remote location.

The beds receive mostly positive feedback for their comfort, although there are occasional mentions of them being too hard or too soft, which affected some guests' sleep quality.

Overall, the DoubleTree by Hilton San Francisco Airport North Bayfront emerges as a preferred choice for travelers seeking a clean, comfortable and conveniently located hotel with excellent staff service, despite some minor drawbacks in amenities like breakfast, pool and parking costs.
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Categories
4-Star Hotel
The DoubleTree by Hilton San Francisco Airport North Bayfront offers comfortable accommodations with bay views. It features an on-site restaurant, a fitness center, and a convenient location near the airport, ensuring a pleasant stay.

Hotel with Indoor Pool
This hotel features an indoor splash pool and a hot tub, providing recreational facilities for guests.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Dog Friendly Hotel

Hotel with Swimming Pool

  Indoor Pool  


Hotel with Parking

Accessible Hotel

Hotel with Gym

Room Types
Queen Room with Two Queen Beds and Bay View - Non-Smoking Styled in modern decor, this spacious air-conditioned room offers plush top beds, an ergonomic desk chair, a flat-screen TV and free toiletries in the en suite bathroom. A coffee machine is also provided. This room also features views of the marina.

King Room with Bay View - Non-Smoking Featuring a marina view, this room is styled in modern decor with a plush top king bed. It also offers an ergonomic desk chair, a flat-screen TV and free toiletries in the en suite bathroom. A coffee machine is also provided.

Queen Room with Two Queen Beds - Non-Smoking Styled in modern decor, this air-conditioned room features signature plush top beds, an ergonomic desk chair, a flat-screen TV and free toiletries in the en suite bathroom. A coffee machine is also provided.

One-Bedroom King Suite with Sofa Bed - Non-Smoking Featuring a spacious seating area, this modern suite offers a plush top King bed, an ergonomic desk chair, a flat-screen TV and free toiletries in the en suite bathroom. A coffee machine is also provided.

King Room - Non-Smoking Styled in modern decor, this air-conditioned room offers ergonomic desk chair, a flat-screen TV and free toiletries in the en suite bathroom. A coffee machine is also provided.

King Room with Bath Tub - Mobility and Hearing Accessible/Non-Smoking This air-conditioned disability access room features a visual alarm and doorbell notification devices. It includes a flat-screen cable TV, a refrigerator and a coffee machine.

King Room - Hearing Accessible//Non-Smoking This air-conditioned includes a flat-screen TV, a refrigerator and a coffee machine.

Queen Room with Two Queen Beds and Bath Tub - Mobility and Hearing Access/Non-Smoking This double queen room features a visual alarm, notification devices for the doorbell, cable TV and air-conditioning.

Queen Room with Two Queen Beds - Hearing Accessible/Non-Smoking This double room features a visual alarm, doorbell notification devices and air-conditioning.

Guest Reviews
7.8
Good
Location
Located conveniently close to the San Francisco Airport, the DoubleTree by Hilton San Francisco Airport North Bayfront boasts a prime location that appeals to travelers seeking both accessibility and tranquility. Nestled in a secluded area with stunning views overlooking San Francisco Bay, the setting offers a peaceful retreat away from the hustle and bustle of city life.

The hotel’s location is praised for its easy access to freeways, making it simple to navigate and avoid big city traffic. Proximity to both the airport and downtown San Francisco ensures that guests can reach the city quickly while enjoying a safer and quieter environment. The area surrounding the hotel is predominantly business-oriented, providing a sense of security.

Cleanliness is a consistent strong point with guests remarking on the well-maintained property and spacious rooms. The modern design and comfortable beds contribute to a restful stay. Alongside its commendable location, the hotel offers good service, a delicious breakfast and a staff that is responsive and polite.

Overall, the DoubleTree by Hilton San Francisco Airport North Bayfront provides a convenient and serene base for exploring the San Francisco area. Its combination of strategic location, cleanliness and quality service makes it a standout choice for travelers.

Breakfast
The breakfast experience at the DoubleTree by Hilton San Francisco Airport North Bayfront has received mixed reviews from guests. On the positive side, guests appreciated the good variety of breakfast options and praised the quality of the food, particularly highlighting the omelets and fresh fruit. Many described the breakfast as great, hot and delicious with some even labeling it as excellent and noting the excellent service.

However, several guests expressed dissatisfaction with the cost, finding the buffet to be overrated and overpriced. Some guests were disappointed that breakfast wasn't included in their stay and mentioned that other hotels offer complimentary breakfast. A few guests pointed out issues with the availability and service, such as the restaurant not being open on certain days and the necessity to pay extra for warm dishes. Additionally, a few guests found the food too salty and believed that the breakfast offerings were not worth the price.

Overall, while many guests found the breakfast to be enjoyable and satisfying, others felt that the cost and some service issues detracted from their experience.

Rooms
The rooms at DoubleTree by Hilton San Francisco Airport North Bayfront receive a lot of praise for their spaciousness and comfort. Many guests appreciate the cleanliness and modernity of the rooms, highlighting them as well-equipped and comfortable for their stays. The size of the rooms is frequently noted as being generous with some mentioning they are large enough for three people comfortably. The beds are highlighted for their comfort, contributing to a restful stay.

The views from the rooms, especially those of airplanes taking off, are considered a delightful bonus. Guests consistently describe the cleaning quality of the rooms positively with several remarks about how clean and well-kept the facilities are. The quietness of the surroundings also adds to the peaceful atmosphere.

Some minor issues are mentioned, such as the age of the rooms not matching the modern lobby and a lack of smart TVs. However, these are outliers in an overwhelmingly positive set of reviews, where the friendliness of the staff and ease of check-in are additional highlights. Overall, the rooms receive commendation for their size, cleanliness, views and the comfort they offer.

Beds
Guests of the DoubleTree by Hilton San Francisco Airport North Bayfront had mixed feelings about the beds. Most reviewers highlighted the comfort of the mattresses and bedding with repeated mentions of comfortable and super comfortable beds as well as great pillows. Several guests found the beds to be roomy and the bedding to contribute to a pleasant stay, even calling it the best part of their trip. However, a few reviewers mentioned discomfort, describing the beds as hard or too soft, causing some to experience back pain. Additionally, the queen beds were noted to be smaller compared to other hotels. Despite these criticisms, the general consensus leaned towards a positive sleep experience.

Cleanliness
DoubleTree by Hilton San Francisco Airport North Bayfront receives high marks for its cleanliness, which consistently stands out in guest reviews. Many guests praise the hotel for its clean facilities and modern, spacious rooms. The grounds and rooms are frequently mentioned as being well-maintained and tidy. Several reviews highlight the comfortable beds and the friendly, helpful staff, adding to the positive overall experience.

The cleanliness extends to all areas, including common spaces and decor with particular attention to details like clean hallways and cute, themed decorations. While some minor issues, such as crumbs on the floor and a dirty carpet, are noted, these do not overshadow the generally positive feedback.

Guests appreciate the consistent cleanliness during their stay, even if some suggest that certain services could be more frequent. Overall, DoubleTree by Hilton San Francisco Airport North Bayfront offers a clean, comfortable environment, making it a well-regarded choice for travelers seeking a pleasant stay near the ocean.

Staff
The staff at DoubleTree by Hilton San Francisco Airport North Bayfront receives high praise from guests for their exceptional service and friendly demeanor. Many guests describe the team as attentive, accommodating and courteous, always ready to address needs with a warm and helpful attitude. Specific staff members, such as a manager named Su, are noted for their willingness to assist with various issues.

Consistently mentioned is the friendliness and helpfulness of both the reception and other staff with many guests appreciating their patient and effective approach. The atmosphere created by the team's positive interaction is frequently highlighted as a significant part of the hotel experience.

However, a few guests did note instances of inadequate front desk service, possibly due to being short-staffed, which affected the availability of some services. Despite this, the overall sentiment remains favorable with many emphasizing the team's prompt and polite responses to requests, creating a welcoming environment.

The combination of friendly and accommodating staff, clean rooms and good service contributes to a generally positive experience at this hotel, making it a recommended choice for those visiting the San Francisco area.

Pool
The pool at the DoubleTree by Hilton San Francisco Airport North Bayfront receives mixed feedback from guests. Positively, it is noted that the pool appears nice, hospitable guest services ensure the pool is accessible and the premises are kept tidy. Guests appreciate that the pool is open for use. However, several concerns are frequently mentioned. Many guests find the pool cold and express dissatisfaction with the water's cleanliness, describing it as dirty or murky. The pool's shallow depth of 3 feet is also a point of contention for some visitors. Additionally, there's feedback indicating problems with non-guests accessing the pool, creating an inconvenience for those staying at the hotel. Maintenance issues, such as the pool occasionally not working and lack of advance notice, add to the list of guest grievances. Overall, while the pool has potential and accessibility, it requires better maintenance and management to improve guest satisfaction.

Parking
The DoubleTree by Hilton San Francisco Airport North Bayfront has garnered mixed feedback regarding its parking facilities. On a positive note, there is ample space for vehicle parking. However, many guests feel that the parking fees are quite steep with charges ranging from $15 to $30 per night. Several reviewers highlighted their surprise and dissatisfaction with the additional cost, particularly given the hotel's relatively remote location and the infrequent airport shuttle service. Some guests also expressed concerns about the lack of parking security. Overall, while the parking situation is convenient, the extra cost has been a point of contention for many visitors.


Yes, DoubleTree by Hilton San Francisco Airport North Bayfront has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at DoubleTree by Hilton San Francisco Airport North Bayfront.

Yes, DoubleTree by Hilton San Francisco Airport North Bayfront welcomes dogs.

Yes, parking facilities are available at DoubleTree by Hilton San Francisco Airport North Bayfront.

Yes, DoubleTree by Hilton San Francisco Airport North Bayfront has a gym.

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