Family Friendly HotelSummary of reviews related to the 'Family' categoryThe Best Western Heronston Hotel & Spa is a great option for families with separate rooms for kids and spacious family rooms available. However, there seems to be an issue with booking family rooms for 5. Unfortunately, there are no children's meals available at the hotel. Despite this, the staff are welcoming and friendly, accommodating large families and even dogs. The location is perfect for visiting family in the area, but finding the family rooms can be a bit of a maze. It's worth noting that there have been some issues with room maintenance, including noisy beds and weak showers. There have also been problems with accessibility, but the staff have been helpful in accommodating guests with mobility issues. Overall, the hotel is a good option for families with kids, although there have been some avoidable problems that have affected special occasions.
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