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Summary of reviewsThe Best Western Heronston Hotel & Spa is a great location for those looking to visit Cardiff and the surrounding area. The hotel's proximity to various attractions such as Ogmore beach, mountains and shopping areas makes it the perfect destination for families and couples alike. The breakfast experience received mixed reviews from guests with some describing it as exceptional and others as poor quality with limited choices. The dinners also received mixed reviews with some guests raving about the delicious meals while others found the food lacking in quality with poor service. The rooms received mixed reviews with some guests finding them spacious and comfortable while others felt they were in need of a complete refurbishment. However, renovations are currently underway, so guests should expect to see some updated rooms. The staff at the hotel were the highlight of many guests' stays with compliments on their friendliness and exceptional service. The hotel's spa and pool facilities were also highly rated, although there were issues with cleanliness and accessibility for those with disabilities. Overall, the Best Western Heronston Hotel & Spa offers great value for money with excellent facilities and easy access to nearby attractions.
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