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Summary of reviewsThe Frontier Hotel enjoys a stellar reputation bolstered by numerous positive reviews from guests. Its prime location just outside Londonderry is consistently praised for its convenience and accessibility, making it an excellent base for exploring the historic city and scenic areas like Inishowen and Donegal. Visitors appreciate the easy access to major attractions such as the Giant's Causeway and the Wild Atlantic Way, along with the hotel's convenient parking and value for money. The friendly and helpful staff, often going above and beyond to accommodate guests, enhance the overall experience.
The breakfast at The Frontier Hotel is another standout feature, frequently described as great, tasty and fabulous. Guests appreciate the quality, variety and quick service offered, particularly highlighting the impressive range of cooked options and the delicious Irish breakfast. The attentive and friendly service from the breakfast staff further elevates the dining experience.
Dinner at the hotel also receives high marks with many guests praising the tasty meal options, quality and fantastic prices. Descriptors like "fantastic" and "delicious" are common with particular mention of the lovely homely cooking and plentiful portions. Positive experiences are further enhanced by the friendly staff, contributing to memorable mealtimes and prompting many guests to plan return visits.
The hotel's rooms are generally commended for their good size, cleanliness and comfort. Spacious and modern amenities such as comfortable beds, clean bathrooms and facilities like tea and coffee-making provisions add to the positive stay. Although a few minor criticisms exist, the overall sentiment remains favorable with many guests enjoying a comfortable and pleasant experience.
Impressive cleanliness is a recurrent theme with guests frequently describing the hotel and its rooms as spotless and well-maintained. The comfortable beds and high standard of room service contribute to a welcoming atmosphere, reinforcing guests' positive impressions.
The staff at The Frontier Hotel consistently earn high praise for their exceptional friendliness and helpfulness. From the reception team to the dining service, guests repeatedly highlight the attentive and welcoming nature of the staff, often mentioning individuals by name. This positive interaction significantly enhances the overall guest experience.
Comfortable beds are another key feature with guests often describing them as super comfy and wonderful for a good night's sleep. This, combined with the spaciousness and cleanliness of the rooms, adds to the hotel's reputation as a cozy and comfortable place to stay.
Overall, The Frontier Hotel offers a well-rounded and highly satisfying experience for travelers, marked by its excellent location, delicious food, clean and comfortable rooms and exceptional staff service. Show more
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Categories
Family Friendly Hotel
Hotel with Parking
Small Hotel
3-Star Hotel
Room Types
Family Room (2 Adults + 3 Children)Consists of 2 interconnecting rooms, both with TV and free Wi-Fi. A private bathroom is also provided.
Double RoomFree Wi-Fi, an en suite bathroom and a flat-screen TV are featured in this room.
Twin RoomFree Wi-Fi, an en suite bathroom and a flat-screen TV are featured in this room.
Standard Single Room with ShowerOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features a tea and coffee maker, a wardrobe, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.
Classic Triple RoomThe triple room offers a tea and coffee maker and a wardrobe, as well as a private bathroom featuring a shower. The triple room comes with a flat-screen TV, a safe deposit box, a carpeted floor, as well as heating. The unit offers 2 beds.
Superior Double RoomThe double room provides a tea and coffee maker and a wardrobe, as well as a private bathroom featuring a shower. The unit offers 1 bed.
Guest Reviews
8.3
Very Good
Location
The Frontier Hotel boasts a prime location that has been widely praised by guests for its convenience and accessibility. Situated just outside of Londonderry, it serves as an excellent base for exploring the historic city as well as the scenic regions of Inishowen and Donegal. Many visitors appreciated its proximity to major attractions like the Giant's Causeway and the Wild Atlantic Way, making it ideal for touring the northwest of Ireland and Ulster.
The hotel's strategic position right on the main street ensures easy access and its own convenient parking adds to the hassle-free experience. Guests found it easy to locate and noted that the location offered great value for money. Whether staying for a night or using it as a base for longer explorations, it is perfect for both city visits and countryside tours. Additionally, the friendly and helpful staff have been a highlight, often going above and beyond, such as accommodating guests with late dinners.
Overall, The Frontier Hotel's location near the border, just minutes from Derry and Buncrana, makes it a favored choice for those looking to explore Northern Ireland while enjoying the comfort and amenities of a well-positioned hotel.
Breakfast
The Frontier Hotel offers a breakfast experience that consistently receives praise from its guests. The breakfast is noted for being great with many describing it as very tasty or fabulous. Guests appreciate both the variety and quality, particularly highlighting the wide choice available. The continental buffet is complemented by an impressive range of cooked breakfast options that can be ordered, ensuring there's something for everyone.
The Irish breakfast is often mentioned for its taste and several reviews note that the breakfast is served quickly, making it convenient for those with busy schedules. The quality of service is another standout feature with friendly and attentive staff regularly going above and beyond to create a pleasant dining experience. Positive reviews mention the breakfast being included in their packages, emphasizing that it was delicious and well-served.
Additionally, the breakfast experience is made even better by the hotel's excellent location, which is handy to both the city and nearby beaches. While there was a minor mention of dinner not being as good as breakfast, the overall sentiment towards the breakfast is overwhelmingly positive, making it a definite highlight of a stay at The Frontier Hotel.
Dinner
The Frontier Hotel offers an exceptional dining experience that has left a lasting impression on its guests. Many have praised the tasty meal options available, highlighting the very good food served in the evenings at the bar and the hotel's own restaurant. Numerous reviews have mentioned the excellence of the food with some describing their dinners as fantastic, delicious and including one of the nicest steaks at a very reasonable price.
Guests have remarked on the variety and quality of the meals, noting the lovely homely cooking and the fantastic breakfast options. The portions are described as plentiful and very delicious. The friendly staff only add to the positive dining experience.
Although there was a mention of dinner being just OK by one guest, the overwhelming sentiment is that the food at The Frontier Hotel is great and has prompted many to plan return visits. Overall, The Frontier Hotel provides excellent, reasonably priced meals that greatly contribute to a satisfying stay.
Rooms
The Frontier Hotel features rooms that are generally praised for their good size, cleanliness and comfort. Many guests appreciated the spaciousness and modern amenities of the rooms, including comfortable beds, clean bathrooms with ample hot water and facilities like tea and coffee-making provisions. The family room setup with adjoining rooms received positive remarks as well.
Guests also highlighted the friendly and attentive service of the staff, particularly during a heatwave when fans were provided. Some rooms have recently been updated with new bathrooms, adding to the overall comfort.
However, there were a few criticisms occasionally mentioned, such as unclean bathrooms and bedding that needed replacement. Noise from the road may also be an issue for rooms situated close to it. Despite these occasional negatives, the majority of reviews point to a comfortable and positive experience at The Frontier Hotel.
Beds
The Frontier Hotel is frequently praised for its exceptionally comfortable beds. Guests consistently describe the beds as super comfy, very comfortable and wonderful for a good night's sleep. The rooms are also noted to be spacious and clean with many reviewers appreciating the large size of the beds. Despite a few mentions of housekeeping issues and an isolated complaint about a sunken bed, the majority of feedback highlights the overall comfort and coziness of the bedding, making it a key feature of the hotel experience.
Cleanliness
The Frontier Hotel stands out for its impressive cleanliness and comfort. Guests consistently describe the hotel and its rooms as clean, spotless and tidy, highlighting the welcoming atmosphere and comfortable beds. The rooms are noted for being spacious and well-maintained, contributing to an overall pleasant stay. Many reviews emphasize the freshness and high standard of cleanliness with room service ensuring that towels are changed daily. Although one comment mentioned that cobwebs were found in the room, on the whole, the hotel is praised for maintaining British average cleanliness standards or better. The hotel's spotless condition is a recurrent theme, making it a reliable choice for travelers seeking a clean and comfortable accommodation. Additionally, guests enjoyed the hotel's good breakfast offering, reinforcing the positive experience.
Staff
At The Frontier Hotel, the staff consistently earns high praise from guests for their exceptional friendliness and helpfulness. Visitors often describe the reception team as not just helpful but also incredibly welcoming, setting a positive tone right from check-in. Several reviews highlight the great job done by Deborah, who is frequently mentioned by name for her excellent service and attentiveness.
The positive experience extends beyond the front desk, as guests repeatedly highlight the friendly and accommodating nature of all staff members, who go out of their way to ensure a pleasant stay. This attentive and considerate service significantly contributes to the overall positive experience at the hotel.
Dining at the hotel also comes highly recommended with reviews noting the excellent quality of the food. Paired with the attentive service, mealtimes at The Frontier Hotel often become memorable highlights for guests.
Overall, the staff at The Frontier Hotel seem to be a standout feature, consistently working hard to provide exceptional service and create a welcoming environment. Their dedication and friendliness are frequently regarded as significant assets to the hotel experience.
No, The Frontier Hotel doesn't have any pool.
No, a spa isn't available at The Frontier Hotel.
No, The Frontier Hotel doesn't allow dogs.
Yes, parking facilities are available at The Frontier Hotel.