4-Star InnSummary of reviews related to the '4 Star' categoryThe Harvard Inn presents a contemporary, business-like ambiance that aligns well with its four-star status. The hotel is polished and updated, offering a superb experience for its guests with exceptional facilities and services that reflect its rating. Cleanliness is notably good, contributing to a comfortable stay. The staff is friendly and welcoming, though some guests feel that more personnel would enhance the service to meet four-star standards consistently. Minor issues have been noted, such as stains on sheets and towels and a cramped en suite toilet, suggesting that a bit more attention to detail could be beneficial. Additionally, there are comments on the need for improved hair dryers and tea and coffee facilities. Overall, the hotel maintains a high standard of excellence while some aspects could be refined to fully meet the expectations associated with its four-star rating.
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