Grand Mercure Brasilia Eixo Monumental
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Summary of reviewsThe 'Grand Mercure Brasilia Eixo Monumental' in Brasília, Brazil, largely receives high praise from guests, making it a highly recommended choice, particularly for its location and comfort. Positioned in the heart of the city, the hotel is conveniently close to major shopping malls, dining options, tourist attractions and government buildings. Its proximity to the airport and key sights such as the Mané Garrincha Stadium and the TV tower strengthens its appeal. This central location, combined with attentive staff and well-maintained facilities, contributes significantly to its positive reputation.
The breakfast at Grand Mercure Brasilia Eixo Monumental stands out for its diversity and quality with many guests describing it as exceptional, offering a wide range of options including fresh fruits, made-to-order omelets and gluten and lactose-free choices. However, some guests feel the breakfast is expensive, especially when not included in the room rate and suggest more vegan and gluten-free options would be beneficial.
Dinner at the hotel also garners favorable reviews with guests appreciating the quality and selection of food, particularly the dishes at the Capim Dourado Restaurant. That said, some diners noted occasional underwhelming dishes and slower room service. Despite these issues, the general consensus remains positive about the dining experience.
The spacious and comfortable rooms are a highlight, consistently described as large with modern amenities and high levels of cleanliness. The beds earn high marks for comfort with many guests reporting a restful night's sleep. Some rooms, however, are noted as outdated and could benefit from renovation. Noise from air conditioners and minor maintenance issues were mentioned but did not significantly detract from the overall comfort.
The hotel maintains high standards of cleanliness with rooms frequently described as immaculate. The diligent and friendly cleaning staff contribute positively to the experience, though some areas like common spaces and the exterior parking lot need more attention.
The hotel staff is another standout feature, praised for their exceptional service, politeness and efficiency. The warm and friendly reception and overall courteous and professional demeanor of the staff contribute significantly to guest satisfaction.
Wi-Fi access at the hotel receives mixed feedback with many guests appreciating the provision of free Wi-Fi but noting issues with speed, stability and reliability. The connection quality varies, suggesting room for improvement in this area.
The gym, while functional, does not meet the expectations of a five-star hotel. Described as small and outdated, it nonetheless serves its basic purpose. Guests also enjoy the rooftop pool, which offers stunning views and a comfortable heated environment. However, the pool area is considered small for the hotel's capacity and maintenance issues have occasionally arisen.
Parking at the hotel is convenient with covered facilities and easy access, though the additional cost for parking is a point of contention among guests.
Family travelers find the hotel accommodating, appreciating the calm and safe environment. While some noted the need for adjoining rooms or extra beds, the overall feedback for family stays is positive.
Lastly, while the hotel is positioned as a five-star property, guest feedback suggests that certain aspects, such as the gym and some maintenance issues, fall short of five-star standards. Nonetheless, the Grand Mercure Brasilia Eixo Monumental still provides a largely satisfying and recommendable experience, especially for those prioritizing location, comfort and high-quality service.
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The breakfast at Grand Mercure Brasilia Eixo Monumental stands out for its diversity and quality with many guests describing it as exceptional, offering a wide range of options including fresh fruits, made-to-order omelets and gluten and lactose-free choices. However, some guests feel the breakfast is expensive, especially when not included in the room rate and suggest more vegan and gluten-free options would be beneficial.
Dinner at the hotel also garners favorable reviews with guests appreciating the quality and selection of food, particularly the dishes at the Capim Dourado Restaurant. That said, some diners noted occasional underwhelming dishes and slower room service. Despite these issues, the general consensus remains positive about the dining experience.
The spacious and comfortable rooms are a highlight, consistently described as large with modern amenities and high levels of cleanliness. The beds earn high marks for comfort with many guests reporting a restful night's sleep. Some rooms, however, are noted as outdated and could benefit from renovation. Noise from air conditioners and minor maintenance issues were mentioned but did not significantly detract from the overall comfort.
The hotel maintains high standards of cleanliness with rooms frequently described as immaculate. The diligent and friendly cleaning staff contribute positively to the experience, though some areas like common spaces and the exterior parking lot need more attention.
The hotel staff is another standout feature, praised for their exceptional service, politeness and efficiency. The warm and friendly reception and overall courteous and professional demeanor of the staff contribute significantly to guest satisfaction.
Wi-Fi access at the hotel receives mixed feedback with many guests appreciating the provision of free Wi-Fi but noting issues with speed, stability and reliability. The connection quality varies, suggesting room for improvement in this area.
The gym, while functional, does not meet the expectations of a five-star hotel. Described as small and outdated, it nonetheless serves its basic purpose. Guests also enjoy the rooftop pool, which offers stunning views and a comfortable heated environment. However, the pool area is considered small for the hotel's capacity and maintenance issues have occasionally arisen.
Parking at the hotel is convenient with covered facilities and easy access, though the additional cost for parking is a point of contention among guests.
Family travelers find the hotel accommodating, appreciating the calm and safe environment. While some noted the need for adjoining rooms or extra beds, the overall feedback for family stays is positive.
Lastly, while the hotel is positioned as a five-star property, guest feedback suggests that certain aspects, such as the gym and some maintenance issues, fall short of five-star standards. Nonetheless, the Grand Mercure Brasilia Eixo Monumental still provides a largely satisfying and recommendable experience, especially for those prioritizing location, comfort and high-quality service.
Luxury Hotel
A deluxe 5-star hotel offering a swimming pool, steam room, sauna facilities, a health club, and a spa lounge. It features a restaurant serving European cuisine and an in-house bar. The hotel provides spacious rooms and suites, some with balconies offering city views, with suites going up to 829 square feet.
Hotel Taking Steps Towards Sustainability
The hotel employs eco-friendly cleaning products and toiletries, has recycling programs, and uses LED light bulbs. It also features a vegetable garden and water dispenser, utilizes energy-efficient systems, and holds a Green Key sustainability certification.
Hotel for Honeymoon
The Grand Mercure Brasilia Eixo Monumental is lauded for being an ideal choice for honeymooners seeking a romantic getaway. Guests appreciate the attention to detail in the honeymoon suite and the cozy atmosphere, perfect for bonding. The hotel offers excellent amenities including a highly praised restaurant downstairs, known for its specialty dishes that enhance the romantic experience.
Family Friendly Hotel
This hotel is well-regarded for family stays, providing amenities such as an outdoor pool and room service. Some rooms have kitchens or kitchenettes and it is close to many attractions.
Romantic Hotel
The Grand Mercure offers well-appointed rooms and excellent service, providing a comfortable and romantic stay. Its location near the Eixo Monumental allows for easy access to Brasilia's iconic landmarks.
Hotel with Swimming Pool
This hotel offers leisure facilities including a gym, spa, pool, and sauna. The suites are warmly decorated and modernized for comfort, providing a perfect authentic experience.
Rooftop Pool Panoramic View Pool Pool Lap Lanes Outdoor Pool
Business Hotel
This hotel provides an extensive events structure, a business center, a gym, a spa, a pool, and a sauna. The suites feature air conditioning and free WiFi. The Capim Dourado restaurant serves a diverse menu with Brazilian cuisine.
Hotel with Parking
This hotel provides a great parking facility, along with other amenities such as a gym, spa, pool, and sauna. It has parking spaces to accommodate numerous guests.
Accessible Hotel
Known for its superior amenities and high-class services, this hotel offers a relaxation area with a heated pool, sauna, and a top-floor gym. It also has rooms for people with reduced mobility.
Hotel with Gym
The hotel features an outdoor swimming pool with city views and offers rooms with balconies. These amenities enhance the overall fitness and relaxation experience for guests.
5-Star Hotel
This hotel provides comfortable accommodations and a range of amenities, including a swimming pool, fitness center, and on-site dining. Its central location offers easy access to Brasília's main attractions and business districts, making it suitable for both leisure and business travelers.
Hotel with Outdoor Pool
This hotel provides an outdoor swimming pool with city views. It also offers access to a steam room and sauna facilities, enhancing the leisure options available alongside the pool.
Hotel with Pool Lap Lanes
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
Guest Reviews
Located in the heart of Brasília, Grand Mercure Brasilia Eixo Monumental offers an unbeatable location that has garnered much acclaim. Its proximity to two major shopping malls and numerous dining options make it a prime spot for both leisure and business travelers. Guests highlight the ease of crossing the street to reach shopping centers, while the central location provides quick access to major tourist attractions and government buildings. The hotel is also praised for its convenience regarding transportation, being just 20 minutes away from the airport by taxi.
The area is described as safe and offering a variety of services and amenities nearby. The hotel's infrastructure, including covered parking and comfortable, spacious rooms, complements its strategic location. Additionally, the view of the Mané Garrincha Stadium and the closeness to the TV tower are noted as highlights.
Overall, the excellent location, coupled with attentive staff and well-maintained facilities, makes this hotel a highly recommended choice for visitors to Brasília.
The breakfast experience at the Grand Mercure Brasilia Eixo Monumental Hotel generally receives high praise from guests for its diversity and quality. The majority of reviewers highlight a delicious and varied breakfast with numerous options, including made-to-order omelettes and tapioca, fresh fruits, bread and cold cuts. Many describe it as exceptional, impeccable and even one of the best they've ever experienced. Specific mentions of gluten and lactose-free options indicate attention to dietary needs, although not all guests found these accommodations sufficient.
However, there are some mixed reviews. While the overall sentiment is positive, some guests felt the breakfast did not match the high cost, noting it could be expensive, especially when not included in the room rate. Occasional comments mention the lack of variation from day to day and a need for fresher ingredients. Additionally, some guests pointed out that more vegan and gluten-free choices would improve the menu.
Despite these caveats, the attentive staff and the well-organized breakfast area often contribute to a pleasant dining experience. For many, the breakfast remains a standout feature of their stay, worth recommending even with the additional cost.
The dining experience at Grand Mercure Brasilia Eixo Monumental is a blend of positive and mixed feedback, though generally favorable. Guests have praised the round-the-clock availability of the hotel's evening menu, noting the quality and variety of food offered. Highlights include the restaurant's excellent dishes, impeccable service and delicious options such as the Moqueca at Capim Dourado Restaurant, complemented by perfect wine and reasonable pricing.
Breakfast receives commendations for its range of choices with some guests describing it as one of the best they've had. Despite this, there are occasional complaints about breakfast being crowded and overpriced.
Dinner service at the hotel restaurant is often highlighted as excellent with guests appreciating the quality and selection of food. However, there are mentions of certain dishes being underwhelming or not meeting expectations and some guests noted that room service was slow and room-service food did not always meet expectations. Additionally, the restaurant menu is seen by some as somewhat limited and prices for meals are regarded by a few guests as high compared to portion sizes.
Despite these criticisms, the overall consensus leans toward a positive dining engagement with good and varied options in the restaurant contributing to a satisfactory experience for many visitors.
The reviews of the 'Grand Mercure Brasilia Eixo Monumental' commend the hotel for its spacious rooms, which guests consistently describe as large and comfortable. Many rooms boast modern, well-maintained furniture and high-quality facilities, including excellent showers and high-end amenities. Cleanliness is another notable highlight with many guests appreciating the tidy and immaculate rooms. The beds and mattresses, often upgraded and extremely comfortable, contribute to a restful stay.
However, there are mentions of some rooms being outdated and in need of renovation with dark decoration and older fixtures detracting from an otherwise positive experience. Issues such as noisy air conditioners, bathroom privacy concerns and occasional maintenance problems were also reported, though they did not overshadow the overall comfort and spaciousness of the rooms. Guests also noted efficient and friendly customer service, adding to their satisfaction with their stay at the hotel.
Overall, Grand Mercure Brasilia Eixo Monumental provides an agreeable accommodation experience with plenty of room to relax, though there is room for improvement in certain areas.
At Grand Mercure Brasilia Eixo Monumental, guests frequently praise the beds for their comfort and quality. Many reviews highlight the excellence of the bedding, noting that the bed linens are high-quality and the mattresses are new and soft. The beds themselves are often described as very comfortable with several guests specifically mentioning the comfort of the pillows as well.
The beds come in generous sizes, including king-sized options and are often described as huge or very large, providing an overall sense of coziness and comfort. Descriptions like wonderful and amazing are commonly used to portray the positive sleeping experience. There are several mentions of comfortable beds providing a restful night’s sleep with some guests even claiming it's the best hotel bed they've ever slept in.
While the overall feedback is positive, there are some mentions of areas for improvement. A few guests noted that the beds seem outdated or heavily used and on rare occasions, guests experienced discomfort, either from the bed or the high pillows. Some guests have also mentioned that while the bedding adds significantly to the comfort, certain mattresses could use replacing.
In summary, though there are minor criticisms, the consensus is that the beds at Grand Mercure Brasilia Eixo Monumental are largely very good, ensuring a comfortable and restful stay for most guests.
The cleanliness of 'Grand Mercure Brasilia Eixo Monumental' receives generally positive feedback from guests, highlighting the hotel's consistent efforts in maintaining a clean environment. Many describe the rooms as clean, large and new with impeccable cleanliness, contributing significantly to their overall comfort. Guests praise the clean and fresh rooms, as well as the cleanliness of the bathrooms, which are equipped with good water pressure showers.
The common areas and exterior parking lot, however, have left some guests expecting a bit more attention to detail. Specific mentions of dirty carpets and small hygiene details upon arrival suggest that certain areas need improved routine maintenance. Despite these occasional lapses, the hotel's cleanliness standards are typically upheld to an excellent level with many stating that the cleanliness was very good or even impeccable throughout their stay.
Guests frequently mention the cleaning staff’s diligent and friendly service, which is a standout feature contributing to the positive experience. A few guests did note minor issues such as the room’s floor being dusty or the routine not changing towels and soaps daily. However, these do not overshadow the overall high standards of cleanliness maintained in most of the rooms and facilities.
In summary, while some minor areas of improvement remain, the 'Grand Mercure Brasilia Eixo Monumental' largely impresses with its cleanliness, making it a comfortable and inviting place to stay.
At the Grand Mercure Brasilia Eixo Monumental, the staff consistently receives high praise from guests for their exceptional service and attentiveness. Reviewers frequently highlight the team’s helpfulness, politeness and efficiency. The reception staff are particularly noted for their warm and friendly welcome, making check-in an efficient and pleasant experience. Across the board, the staff's attention to detail, problem-solving skills and politeness create a welcoming atmosphere that many guests appreciate. Exceptional service and a friendly demeanor are common themes in these reviews, as visitors repeatedly commend the hotel's courteous and professional team for going above and beyond to ensure a memorable stay.
The Wi-Fi situation at Grand Mercure Brasilia Eixo Monumental receives mixed feedback from guests. Many appreciate the provision of free Wi-Fi, highlighting that it works well and can handle web browsing at an acceptable speed. However, there are numerous reports of issues such as slow speeds, instability and occasional complete outages. Guests have found the connection unreliable with some even deeming it practically inexistent at times. While some rooms may experience decent signals, others struggle with very weak connectivity. The hotel has made efforts to address these issues, but for some visitors, the problems persisted throughout their stay. Overall, while the Wi-Fi is functional for basic use, improvements could enhance the experience for business travelers or those requiring more robust internet access.
The gym at Grand Mercure Brasilia Eixo Monumental has garnered mixed reviews. Guests generally agree that while it does exist, it falls short of what one might expect from a five-star hotel. The gym is often described as small and could benefit from an upgrade and modernization. Several reviews mention that the gym equipment is old and in disrepair with specific comments about worn-out and outdated machinery. Despite these criticisms, some guests noted that the gym is functional and even found the equipment to be good or decent. There are also mentions of complementary facilities like a heated pool and hammam, although there were sporadic issues with these as well. Overall, while the gym serves its basic purpose, there is a consensus that it requires significant improvements to meet higher standards.
The Grand Mercure Brasilia Eixo Monumental offers a variety of pool experiences that guests frequently praise. A standout feature is the rooftop pool, which provides a stunning view and a delightful atmosphere for relaxation. This heated pool ensures comfort regardless of the season and numerous guests appreciate its cleanliness and the scenic sunset views it offers during happy hour.
While the pool area is generally well-received, some guests note that it can feel small relative to the hotel’s size and suggest that expanding the space could enhance the overall experience. There have been occasional reports of the pool being under maintenance, which has been a point of inconvenience for some visitors.
Despite these occasional issues, the rooftop pool remains a major draw, often mentioned alongside the excellent gym facilities. Overall, the pool area at the Grand Mercure Brasilia Eixo Monumental is celebrated for its warmth, cleanliness and the spectacular views it affords, making it a popular spot for relaxation among guests.
Many guests at the Grand Mercure Brasilia Eixo Monumental have varied opinions about the hotel's parking facilities. On the positive side, the hotel provides covered parking which is easily accessible and directly connected to the facilities. Guests appreciate the ample parking space available and note that there is no waiting queue to use the service. Some have also found free parking options nearby, which is convenient for those avoiding additional costs.
However, several guests have pointed out issues related to parking. Parking comes with a high additional cost, often cited as R$ 42.00 per day, which some feel should be included in the room rate. There have been mixed feelings about the efficiency and management of the parking with problems arising especially during events. In addition, some reviews mention that the garage is outsourced and receipts provided do not show detailed breakdowns of the fees. Despite these issues, the covered and easily accessible nature of the parking remains a plus for many visitors.
The 'Grand Mercure Brasilia Eixo Monumental' is recognized as an excellent and comfortable choice for family stays. It offers a calm and safe environment, making it a family-friendly hotel that caters well to those traveling with children. Reviews highlight happy moments experienced by families, contributing to its reputation as a recommended destination for family activities. Although some noted the lack of adjoining rooms for families and occasional need for extra beds, the overall feedback is positive, emphasizing comfort and a welcoming atmosphere for families.
Grand Mercure Brasilia Eixo Monumental, while positioned as a five-star hotel, has received a mix of feedback from guests regarding its facilities and services. Some guests have noted that their experience did not align with the five-star rating, mentioning aspects like insufficient outlets in the rooms and inconsistent information about services included with the daily rate. Despite being classed as a top-rate five-star hotel, a few reviews suggest it feels more like a three-star establishment with certain elements needing improvement to meet five-star standards.
On a positive note, some guests have had exceptional and amazing stays, highlighting the hotel's potential. However, there's a consensus that the hotel could refine its offerings further to truly reflect the luxury and service level expected of a five-star rating. The general sentiment is that with some enhancements, Grand Mercure Brasilia Eixo Monumental could better fulfill its promise of a top-tier hospitality experience.
Grand Mercure Brasilia Eixo Monumental caters well to business travelers, offering numerous amenities designed for productive stays. The hotel excels in providing functional wifi, Office and workspace provisions and convenient meeting rooms, making it a favorable choice for business groups and individuals. Guests consistently praise the extraordinary service and perfect breakfast, which add to the overall positive experience.
The location is a key highlight with close proximity to the airport, offering added convenience for those on business trips. Despite some concerns about crowding and lack of clarity on certain amenities, the hotel is described as having a good cost-benefit ratio and being suitable for business stays due to its urban standard.
However, there are some challenges noted, such as ongoing construction that starts early and could disrupt meetings and sporadic complaints about internet reliability. Nonetheless, the Grand Mercure Brasilia Eixo Monumental remains a practical choice for those looking to combine work with a stay in Brasilia.
The Grand Mercure Brasilia Eixo Monumental is noted for its accessibility features, making it suitable for guests with disabilities. The hotel is described as wheelchair friendly with accessible rooms and common areas. Its surroundings are also accessible, providing ease of movement. While there are a few amenities like hair dryers that might be missing, the lower bath and long mirror cater to the needs of senior guests. The hotel's convenient position and proximity to a mall further enhance its accessibility. Overall, the hotel proves to be a good choice for those seeking accessible accommodation.
The Grand Mercure Brasilia Eixo Monumental is lauded for being an ideal choice for honeymooners seeking a romantic getaway. Guests appreciate the attention to detail in the honeymoon suite and the cozy atmosphere, perfect for bonding. The hotel offers excellent amenities including a highly praised restaurant downstairs, known for its specialty dishes that enhance the romantic experience. Spa services add an extra touch of relaxation to the honeymoon vacations. Patrons have highlighted that the establishment is excellent for special events, ensuring a memorable stay.
The Grand Mercure Brasilia Eixo Monumental offers a generally luxurious experience that is appreciated by many guests. The hotel earns praise for its luxury suites and modern facilities, which contribute to a comfortable and high-end stay. Guests often find the stay to be worth the money despite some feeling that the charges can sometimes be steep. The hotel serves the luxury standard well, though some reviews note that it falls short of true five-star luxury hotel standards. While the stay is often considered pleasurable, there are mentions of outdated facilities which detract from the hotel’s overall grandeur. For those seeking modern elegance, the hotel provides a satisfactory experience, but it could benefit from acting more in line with the high expectations typically associated with the Grand Mercure brand.
The Grand Mercure Brasilia Eixo Monumental is an ideal destination for a romantic retreat. Guests have commended the hotel's romantic ambiance, mentioning the well-decorated romantic rooms and outfits that enhance the experience. The view from the garden adds a special touch, making it perfect for a relaxing and chilled romantic vacation, whether for a honeymoon or celebrating special anniversaries. It is a place designed for romance, creating a suitable corner specifically for couples. The hotel’s excellent service, polite staff and attentive tenure further contribute to its appeal as a center for romantism.
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Location
The area is described as safe and offering a variety of services and amenities nearby. The hotel's infrastructure, including covered parking and comfortable, spacious rooms, complements its strategic location. Additionally, the view of the Mané Garrincha Stadium and the closeness to the TV tower are noted as highlights.
Overall, the excellent location, coupled with attentive staff and well-maintained facilities, makes this hotel a highly recommended choice for visitors to Brasília.
Breakfast
However, there are some mixed reviews. While the overall sentiment is positive, some guests felt the breakfast did not match the high cost, noting it could be expensive, especially when not included in the room rate. Occasional comments mention the lack of variation from day to day and a need for fresher ingredients. Additionally, some guests pointed out that more vegan and gluten-free choices would improve the menu.
Despite these caveats, the attentive staff and the well-organized breakfast area often contribute to a pleasant dining experience. For many, the breakfast remains a standout feature of their stay, worth recommending even with the additional cost.
Dinner
Breakfast receives commendations for its range of choices with some guests describing it as one of the best they've had. Despite this, there are occasional complaints about breakfast being crowded and overpriced.
Dinner service at the hotel restaurant is often highlighted as excellent with guests appreciating the quality and selection of food. However, there are mentions of certain dishes being underwhelming or not meeting expectations and some guests noted that room service was slow and room-service food did not always meet expectations. Additionally, the restaurant menu is seen by some as somewhat limited and prices for meals are regarded by a few guests as high compared to portion sizes.
Despite these criticisms, the overall consensus leans toward a positive dining engagement with good and varied options in the restaurant contributing to a satisfactory experience for many visitors.
Rooms
However, there are mentions of some rooms being outdated and in need of renovation with dark decoration and older fixtures detracting from an otherwise positive experience. Issues such as noisy air conditioners, bathroom privacy concerns and occasional maintenance problems were also reported, though they did not overshadow the overall comfort and spaciousness of the rooms. Guests also noted efficient and friendly customer service, adding to their satisfaction with their stay at the hotel.
Overall, Grand Mercure Brasilia Eixo Monumental provides an agreeable accommodation experience with plenty of room to relax, though there is room for improvement in certain areas.
Beds
The beds come in generous sizes, including king-sized options and are often described as huge or very large, providing an overall sense of coziness and comfort. Descriptions like wonderful and amazing are commonly used to portray the positive sleeping experience. There are several mentions of comfortable beds providing a restful night’s sleep with some guests even claiming it's the best hotel bed they've ever slept in.
While the overall feedback is positive, there are some mentions of areas for improvement. A few guests noted that the beds seem outdated or heavily used and on rare occasions, guests experienced discomfort, either from the bed or the high pillows. Some guests have also mentioned that while the bedding adds significantly to the comfort, certain mattresses could use replacing.
In summary, though there are minor criticisms, the consensus is that the beds at Grand Mercure Brasilia Eixo Monumental are largely very good, ensuring a comfortable and restful stay for most guests.
Cleanliness
The common areas and exterior parking lot, however, have left some guests expecting a bit more attention to detail. Specific mentions of dirty carpets and small hygiene details upon arrival suggest that certain areas need improved routine maintenance. Despite these occasional lapses, the hotel's cleanliness standards are typically upheld to an excellent level with many stating that the cleanliness was very good or even impeccable throughout their stay.
Guests frequently mention the cleaning staff’s diligent and friendly service, which is a standout feature contributing to the positive experience. A few guests did note minor issues such as the room’s floor being dusty or the routine not changing towels and soaps daily. However, these do not overshadow the overall high standards of cleanliness maintained in most of the rooms and facilities.
In summary, while some minor areas of improvement remain, the 'Grand Mercure Brasilia Eixo Monumental' largely impresses with its cleanliness, making it a comfortable and inviting place to stay.
Staff
Wi-Fi
Gym
Pool
While the pool area is generally well-received, some guests note that it can feel small relative to the hotel’s size and suggest that expanding the space could enhance the overall experience. There have been occasional reports of the pool being under maintenance, which has been a point of inconvenience for some visitors.
Despite these occasional issues, the rooftop pool remains a major draw, often mentioned alongside the excellent gym facilities. Overall, the pool area at the Grand Mercure Brasilia Eixo Monumental is celebrated for its warmth, cleanliness and the spectacular views it affords, making it a popular spot for relaxation among guests.
Parking
However, several guests have pointed out issues related to parking. Parking comes with a high additional cost, often cited as R$ 42.00 per day, which some feel should be included in the room rate. There have been mixed feelings about the efficiency and management of the parking with problems arising especially during events. In addition, some reviews mention that the garage is outsourced and receipts provided do not show detailed breakdowns of the fees. Despite these issues, the covered and easily accessible nature of the parking remains a plus for many visitors.
Family
5 Star
On a positive note, some guests have had exceptional and amazing stays, highlighting the hotel's potential. However, there's a consensus that the hotel could refine its offerings further to truly reflect the luxury and service level expected of a five-star rating. The general sentiment is that with some enhancements, Grand Mercure Brasilia Eixo Monumental could better fulfill its promise of a top-tier hospitality experience.
Business
The location is a key highlight with close proximity to the airport, offering added convenience for those on business trips. Despite some concerns about crowding and lack of clarity on certain amenities, the hotel is described as having a good cost-benefit ratio and being suitable for business stays due to its urban standard.
However, there are some challenges noted, such as ongoing construction that starts early and could disrupt meetings and sporadic complaints about internet reliability. Nonetheless, the Grand Mercure Brasilia Eixo Monumental remains a practical choice for those looking to combine work with a stay in Brasilia.
Accessible
Honeymoon
Luxury
Romantic
Yes, Grand Mercure Brasilia Eixo Monumental has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Rooftop Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Grand Mercure Brasilia Eixo Monumental.
No, Grand Mercure Brasilia Eixo Monumental doesn't allow dogs.
Yes, parking facilities are available at Grand Mercure Brasilia Eixo Monumental.
Yes, Grand Mercure Brasilia Eixo Monumental has a gym.
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