Meliá Brasil 21
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Summary of reviewsMeliá Brasil 21 is highly regarded for its prime location in the heart of Brasília. Situated close to major attractions like the TV Tower, the city park and various shopping malls, the hotel offers unparalleled convenience for both leisure and business travelers. Guests appreciate the ample dining options in the neighborhood, fantastic views from the upper floors and spacious accommodations. The hotel's central position allows for easy access to the city's major highlights.
The breakfast at Meliá Brasil 21 is a standout feature, often described as varied and abundant with a wide array of fresh fruits, breads and sweets. Custom-made omelettes and tapiocas add to the appeal. Despite occasional areas for improvement such as coffee quality, the breakfast experience is generally considered delicious and exceptional.
While the restaurant receives positive reviews for its ambiance and quality dishes—especially at the Norton restaurant—the dinner service has mixed feedback. Some guests cited slow service, high prices and inconsistent quality. Limited operating hours also detract from the overall dining experience.
Rooms at Meliá Brasil 21 are praised for their spaciousness, cleanliness and comfort. The large size of the rooms and bathrooms is especially appreciated by families and larger groups. Although the decor and furniture could use a modern update, the comfortable beds and excellent amenities contribute to a pleasant stay.
Cleanliness across the hotel's facilities is a strong point with rooms and common areas meticulously maintained. High sanitation standards are a notable aspect, ensuring a comfortable and hygienic environment.
The hotel's staff are frequently lauded for their professionalism, attentiveness and friendliness. Guests have highlighted the team's exceptional service and accommodating nature, especially staff members like Patricia and Nelson who go the extra mile to ensure comfort.
Free WiFi at the hotel has mixed reviews with some guests experiencing poor connectivity and frequent disconnections, indicating a need for improvement.
The spa services at Meliá Brasil 21 are highly praised for their quality and the professional, attentive staff. Although some amenities like the steam sauna could be improved, guests generally enjoy a relaxing experience. The gym also receives high praise for its modern equipment and cleanliness, standing out as one of the best amenities offered.
The pool offers a mixed experience; while its rooftop location and facilities are appreciated, the pool's small size and cleanliness issues are notable drawbacks. Improvements in these areas could enhance the guest experience further.
Parking services receive mixed reviews. While valet parking is available and the staff helpful, the cost is a common complaint among guests. Clearer communication regarding parking fees could improve satisfaction.
Families find the hotel very accommodating with spacious, comfortable rooms ideal for larger groups. Friendly staff and a welcoming atmosphere make it a great option for family stays, though the limited children's TV channels are a minor drawback.
The hotel's central location offers easy access to vibrant nightlife options, allowing guests to enjoy nearby bars and restaurants. However, occasional noise from nearby establishments can be a minor disturbance.
Overall, Meliá Brasil 21 stands out for its central location, exceptional breakfast, clean and spacious rooms and professional staff, making it a highly recommended choice for travelers seeking comfort and convenience in Brasília.
Categories
The breakfast at Meliá Brasil 21 is a standout feature, often described as varied and abundant with a wide array of fresh fruits, breads and sweets. Custom-made omelettes and tapiocas add to the appeal. Despite occasional areas for improvement such as coffee quality, the breakfast experience is generally considered delicious and exceptional.
While the restaurant receives positive reviews for its ambiance and quality dishes—especially at the Norton restaurant—the dinner service has mixed feedback. Some guests cited slow service, high prices and inconsistent quality. Limited operating hours also detract from the overall dining experience.
Rooms at Meliá Brasil 21 are praised for their spaciousness, cleanliness and comfort. The large size of the rooms and bathrooms is especially appreciated by families and larger groups. Although the decor and furniture could use a modern update, the comfortable beds and excellent amenities contribute to a pleasant stay.
Cleanliness across the hotel's facilities is a strong point with rooms and common areas meticulously maintained. High sanitation standards are a notable aspect, ensuring a comfortable and hygienic environment.
The hotel's staff are frequently lauded for their professionalism, attentiveness and friendliness. Guests have highlighted the team's exceptional service and accommodating nature, especially staff members like Patricia and Nelson who go the extra mile to ensure comfort.
Free WiFi at the hotel has mixed reviews with some guests experiencing poor connectivity and frequent disconnections, indicating a need for improvement.
The spa services at Meliá Brasil 21 are highly praised for their quality and the professional, attentive staff. Although some amenities like the steam sauna could be improved, guests generally enjoy a relaxing experience. The gym also receives high praise for its modern equipment and cleanliness, standing out as one of the best amenities offered.
The pool offers a mixed experience; while its rooftop location and facilities are appreciated, the pool's small size and cleanliness issues are notable drawbacks. Improvements in these areas could enhance the guest experience further.
Parking services receive mixed reviews. While valet parking is available and the staff helpful, the cost is a common complaint among guests. Clearer communication regarding parking fees could improve satisfaction.
Families find the hotel very accommodating with spacious, comfortable rooms ideal for larger groups. Friendly staff and a welcoming atmosphere make it a great option for family stays, though the limited children's TV channels are a minor drawback.
The hotel's central location offers easy access to vibrant nightlife options, allowing guests to enjoy nearby bars and restaurants. However, occasional noise from nearby establishments can be a minor disturbance.
Overall, Meliá Brasil 21 stands out for its central location, exceptional breakfast, clean and spacious rooms and professional staff, making it a highly recommended choice for travelers seeking comfort and convenience in Brasília.
Luxury Hotel
This 5-star hotel is part of the prestigious Brasil 21 Business Center and offers a heated rooftop pool, a large gym, sauna, and a spa lounge. It features the Norton Grill restaurant known for meat and fish dishes and the Churchil Lounge Bar with a British pub atmosphere. It is also noted as the only hotel in the city with a helipad.
Hotel for Honeymoon
This hotel features modern and stylish rooms, a rooftop pool with panoramic city views, and excellent dining options. Its central location provides easy access to explore the city's attractions, making it ideal for a memorable honeymoon.
Family Friendly Hotel
This hotel is known for its quality and service, making it a good option for families looking for a comfortable stay. It provides a range of amenities to cater to different needs.
Romantic Hotel
This hotel features distinguished architecture and a charming lobby decor, offering a complete range of facilities and exclusive services in a prime location. It includes an outdoor pool, room service, and a fitness center, enhancing the romantic experience.
Hotel near Nightlife Spots
Located in Asa Sul, this hotel is part of the Brasil 21 Business Center and offers three restaurants and bars, providing a variety of dining and entertainment options. Its proximity to the city center and city park makes it convenient for accessing nightlife.
Hotel with Swimming Pool
Offering a heated rooftop pool, gym, and sauna, Meliá Brasil 21 provides a premium swimming pool experience with additional wellness facilities.
Heated Pool Rooftop Pool Outdoor Pool
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi. Meliá Brasil 21 offers comprehensive business and leisure facilities, ensuring guests have seamless internet access for both work and relaxation.
Business Hotel
Meliá Brasil 21 offers extensive business facilities and services. It is part of the Brazil 21 Business Center, which includes meeting rooms and a convention center for large events. The hotel provides modern amenities and a central location.
Hotel with Parking
Parking is available within a large complex with ample space (1,200 vehicles). Both self and valet parking have a fee. An electric car charging point is a notable amenity.
EV charging stations
Hotel with Gym
This 5-star hotel features a gym spanning over 1000 m², providing a comprehensive fitness center atmosphere. In addition to the gym, it offers a heated rooftop pool and a sauna.
Hotel with EV Charging Stations
Equipped with EV charging facilities, this hotel provides a practical amenity for electric vehicle users. It ensures guests have access to charging during their visit.
5-Star Hotel
This hotel complex offers modern accommodations and a wide range of services, including multiple restaurants, a convention center, and a well-equipped fitness area. The rooms are well-appointed, and the hotel's central location provides easy access to the city's main attractions.
Hotel with Outdoor Pool
This hotel features a heated rooftop outdoor pool, providing a relaxing place to swim with city views. Guests can also enjoy a sauna and steam room as part of the wellness facilities.
Hotel with Heated Pool
This 5-star hotel features a heated rooftop pool, offering a refreshing experience in the city center. Guests can also enjoy a large, state-of-the-art gym and sauna facilities, with food and drinks available poolside.
Accessible Hotel
Hotel with Rooftop Pool
Guest Reviews
Meliá Brasil 21 boasts a prime location in Brasília, receiving widespread acclaim for being centrally situated close to major attractions. Guests frequently highlight its proximity to key sites, such as the TV Tower, the city park and various shopping malls, making it exceptionally convenient for both leisure and business travelers. The neighborhood also offers ample dining options, adding to the hotel's appeal. Many reviewers mention the fantastic views from upper-floor rooms, spacious accommodations and the overall comfort provided by the hotel's environment. Excellent service from attentive staff further enhances the stay, combining with top-notch amenities to deliver great value for money. This hotel's strategic location in the heart of the pilot plan ensures easy access to all that Brasília has to offer.
The breakfast experience at Meliá Brasil 21 consistently receives high praise from guests. Most reviews highlight the excellent quality and variety of the breakfast buffet. Many describe it as varied and abundant, featuring a wide array of fresh fruits, breads and sweets. The service and environment are noted for being top-notch with special mentions of custom-made omelettes and tapiocas. Guests frequently use words like delicious, divine, wonderful, exceptional and even phenomenal to describe their morning meals. Despite a few mentions of areas for improvement, such as limited options on occasion and dissatisfaction from some about coffee quality, the overall sentiment remains highly positive. The breakfast often stands out as a significant highlight of their stay, contributing greatly to guest satisfaction.
Meliá Brasil 21 offers a mixed dining experience for its guests. The restaurant receives high praise for its excellent and good quality dishes with several guests noting the nice ambiance and helpful cuisine. The Norton restaurant stands out with its well-served dishes and a pleasant dining atmosphere, making it a favored spot among diners. The breakfast options are described as delicious with an amazing view that adds to the overall positive morning experience.
However, there are significant areas that need improvement. Some guests have highlighted issues with the restaurant service, describing it as terrible or very slow and mentioning instances of dinner trays left in hallways for extended periods. The dinner at the hotel restaurant frequently receives criticism for being very expensive and not meeting expectations in terms of quality. Reports of inattentive staff and an overpriced menu contribute to the disappointment for several diners. The limited operating hours of the hotel bar, especially its closure on weekends, also detracts from the overall dining satisfaction.
Overall, while the restaurant has its high points, particularly at breakfast and specific establishments like the Norton restaurant, there's a noticeable disparity in the quality and service of dinner offerings that impacts the guest experience.
Meliá Brasil 21 boasts impressive room accommodations that have been frequently praised for their spaciousness. Guests consistently highlight the large size of the rooms and bathrooms, a feature that is especially appreciated by families and larger groups. Cleanliness is a common positive note with many describing the rooms as extremely clean, tidy and well-maintained. The beds also receive commendations for their comfort, ensuring a restful sleep.
Despite the overwhelming admiration for the size and comfort of the rooms, some guests note that the furniture and decor appear outdated, suggesting that a modern refresh could enhance the overall experience. Nonetheless, the rooms are described as nice, well-decorated and featuring excellent amenities such as wonderful showers and comfortable bedding.
The noise levels in the rooms vary with some rooms being praised for their quietness and others being criticized for being too noisy, depending on their location within the hotel. Views from the rooms are generally positive with several mentions of wide city views.
In summary, Meliá Brasil 21 offers spacious, comfortable and clean rooms that cater well to families and larger groups, although the furniture and decor could benefit from modern updates. The comfortable beds and good amenities contribute to a pleasant stay, while the level of noise depends on the specific room location.
At Meliá Brasil 21, guests will find the beds to be one of the standout features of their stay. The majority of visitors highlight the impressive comfort of the beds, often describing them as amazing, fantastic and perfect. The beds are frequently noted to be very comfortable and are equipped with high-quality linens and great mattresses and pillows. King-sized beds and spacious bed options are available, enhancing the overall experience. Despite a few instances where some guests found the mattresses old or uncomfortable or the extra blankets insufficient, the general consensus appreciates the new and extremely comfortable beds that promise a good night's sleep. High praise is given to the overall comfort with many guests emphasizing the luxurious and restful nature of their bed experience at the hotel.
Meliá Brasil 21 consistently stands out for its exceptional cleanliness, impressing guests with impeccably maintained facilities and rooms. The hotel presents a modern, clean and comfortable environment, where both the amenities and the overall upkeep are deeply appreciated by visitors. Guests frequently highlight the hotel's commitment to maintaining high sanitation standards, especially in light of recent health protocols.
The rooms are notably clean and comfortable, contributing to a sense of relaxation and well-being. Everything from the general areas to the furniture in the rooms receives high praise for its cleanliness and careful maintenance. Guests also commend the hotel for its clean and organized appearance, reinforcing their positive experiences during their stays.
While one review did mention an issue with mold in the bathroom tiles, this appears to be an outlier in an otherwise overwhelmingly positive trend. Overall, Meliá Brasil 21's emphasis on cleanliness and comfort ensures a reliably pleasant stay for its guests.
The staff at Meliá Brasil 21 have garnered high praise from guests, frequently highlighted for their exceptional service and professionalism. Reviews consistently describe the employees as very polite, prepared and professional. Guests noted the team's friendliness with many describing the staff as extremely helpful, kind and friendly. Attentiveness appears to be a key attribute with multiple mentions of their courteous and accommodating nature. Specific staff members, such as Patricia and Nelson, were recognized for their diligent efforts to ensure guest comfort.
Guests appreciated the prompt and excellent customer service provided by the team, emphasizing their skill and willingness to assist with any situation. The reception and bar staff were especially acknowledged for their attentiveness and friendliness, contributing to a pleasant environment overall.
The positive accounts repeatedly mention the professionalism exhibited by all staff members with numerous guests singling out the exceptional service and cordiality. Despite a minor note of improvement needed in the restaurant, the prevailing sentiment reflects a high level of satisfaction with the hotel's supportive and attentive team, making Meliá Brasil 21 a recommended choice for travelers seeking excellent service.
Guests at Meliá Brasil 21 have had mixed experiences with the hotel's WiFi service. While a few found the WiFi quality to be outstanding and superfast, many encountered significant issues. Common feedback highlighted poor or unreliable internet connections with some noting that the WiFi was constantly disconnecting. Several guests felt that the free internet provided did not meet basic performance standards and described it as terrible or very bad. Overall, while there are instances of high-speed internet, the general consensus points towards a need for improvement in the hotel's WiFi service.
The spa at Meliá Brasil 21 is highly praised for its top-notch and first-class services. Guests frequently describe the spa experience as fantastic and excellent with kind and attentive staff adding to the pleasant atmosphere. Many enjoy the spa multiple times during their stay, citing its consistent quality. However, some reviews note that the steam sauna and certain spa amenities do not fully meet the expectations of a 5-star establishment and the spa area itself may not be as impressive as other hotel facilities. Despite these critiques, guests generally express strong appreciation for the overall spa experience at Meliá Brasil 21.
The gym at Meliá Brasil 21 consistently receives high praise from guests and is often described with superlatives like excellent, flawless and world-class. The fitness center boasts modern equipment and facilities that are well-maintained and extremely clean. Visitors appreciate the gym for being very professional and commend its top-notch quality. Additionally, there is an exceptional partnership with the affiliated Evoke gym, reflecting the hotel's commitment to providing superior fitness services. Some reviews mention that the gym is also good for spa services, adding an extra layer of relaxation and wellness. Despite the occasional crowd due to its commercialized service, the gym remains one of the standout amenities of the hotel, frequently highlighted by satisfied guests.
Meliá Brasil 21's pool offers a mixed experience for guests. On the positive side, many appreciated having a pool available, calling it nice, delicious and even beautiful. The rooftop location adds a unique touch, although some felt the view did not meet their expectations. The pool facilities themselves received praise with some noting the pool as excellent and its location convenient.
However, the pool's size emerged as a notable drawback with numerous mentions of it being small and even tiny. Cleanliness also appeared to be an issue with several guests describing the pool area as dirty or in need of maintenance. The lack of amenities, such as bar service and timely provision of towels, contributed to a less satisfactory experience. Moreover, the pool's indoor setting and its unheated water left some guests desiring more.
In summary, while the pool at Meliá Brasil 21 adds value to the stay, there are aspects that could be improved to meet guest expectations more fully. Enhancements in size, cleanliness and additional amenities could transform it into a highlight of the hotel experience.
Meliá Brasil 21 receives praise for its great location and helpful staff who are proficient in English. Valet parking is available, offering a comfortable and quality service. However, the fact that parking comes at a high cost is a point of contention. Many guests were surprised by the paid parking, as it was not clearly specified whether parking was complimentary or not. The underground parking is described as complex and somewhat difficult to find and there were occasional issues with the valet service, especially during check-out. Although the hotel is within a complex and provides a decent parking service, clear communication regarding the pricing and availability of parking could use improvement.
Meliá Brasil 21 caters exceptionally well to families, offering spacious and comfortable rooms that are perfect for family trips. The rooms' ample size allows for larger groups to stay together comfortably, making them ideal for families with children. Beds in these rooms are noted for their comfort, further enhancing the stay for family members.
While the hotel exudes a welcoming and friendly atmosphere for family-oriented stays, there are limited options on TV channels specifically for children. Despite this, guests can expect an environment that is very accommodating to family needs with friendly staff ensuring a pleasant experience throughout.
Overall, Meliá Brasil 21 stands out as an excellent choice for families looking to enjoy quality time together in a comfortable and spacious setting. While there are a few minor drawbacks, such as limited kids' TV options, the positive aspects make it a worthwhile option for family getaways.
Meliá Brasil 21, situated in a central location, offers guests convenient access to an array of high-quality nightlife options. The area is known for its pleasant atmosphere and vibrant scene, making it easy for visitors to explore several nearby bars and restaurants during the evening. Guests have enjoyed the exciting nightlife around the monumental TV Tower, though some have noted occasional sound disturbances from the nearby bar. Fireworks displays are among the highlights of staying in this lively district. Overall, the hotel's prime location ensures guests can easily immerse themselves in the local nightlife.
Meliá Brasil 21 is often highlighted as deserving of its five-star rating, offering excellent accommodations and service that align with expectations for a luxury experience. Guests frequently emphasized the truly five-star experience provided and described the hotel as luxury at its finest. The quality of service and attention to detail contribute to the perception that Meliá Brasil 21 rightly earns its five-star classification. While there were some mentions of the hotel not consistently meeting every single guest's five-star expectations, the overall consensus leaned towards a positive, high-end experience that justifies its rating.
Meliá Brasil 21 offers a superb environment tailored for business travelers, featuring a variety of amenities aimed at enhancing work-related stays. The hotel's prime location is particularly advantageous for those with government meetings, making it an excellent option for trips to Brasilia. Guests appreciate the neat and clean rooms, equipped with practical features such as USB adapters near the bed and functional workspaces with desks and chairs. While the business center could use some improvements, the hotel's overall facilities, including the EVOLVE area on the first floor, receive high marks for convenience and suitability for business purposes. The quick check-in process is also a highlighted benefit for those on tight schedules.
Meliá Brasil 21 offers a genuinely luxurious experience, reflected in its overall feel and atmosphere. The hotel stands out for its elegant decorations and an upscale environment that provides comfort and sophistication. Guests have consistently described their stay as very luxurious and noted the beautiful design of the hotel. The accommodations exude luxury, ensuring a pampered experience for visitors. An added benefit is the excellent gym, which is a fully equipped facility rather than an improvised space, enhancing the overall high-end amenities. However, it is worth noting that some guests found the mattress in the luxury rooms to be old and uncomfortable, which slightly detracted from an otherwise luxurious stay.
Meliá Brasil 21 offers a luxurious and romantic retreat perfect for couples seeking a special experience. The hotel is noted for its romantic atmosphere and private spaces, making it an ideal choice for honeymooners. Guests have consistently described their stay as a romantic getaway, emphasizing the overall ambiance of love and romance. Great for couples, this hotel ensures a memorable and intimate escape.
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Location
Breakfast
Dinner
However, there are significant areas that need improvement. Some guests have highlighted issues with the restaurant service, describing it as terrible or very slow and mentioning instances of dinner trays left in hallways for extended periods. The dinner at the hotel restaurant frequently receives criticism for being very expensive and not meeting expectations in terms of quality. Reports of inattentive staff and an overpriced menu contribute to the disappointment for several diners. The limited operating hours of the hotel bar, especially its closure on weekends, also detracts from the overall dining satisfaction.
Overall, while the restaurant has its high points, particularly at breakfast and specific establishments like the Norton restaurant, there's a noticeable disparity in the quality and service of dinner offerings that impacts the guest experience.
Rooms
Despite the overwhelming admiration for the size and comfort of the rooms, some guests note that the furniture and decor appear outdated, suggesting that a modern refresh could enhance the overall experience. Nonetheless, the rooms are described as nice, well-decorated and featuring excellent amenities such as wonderful showers and comfortable bedding.
The noise levels in the rooms vary with some rooms being praised for their quietness and others being criticized for being too noisy, depending on their location within the hotel. Views from the rooms are generally positive with several mentions of wide city views.
In summary, Meliá Brasil 21 offers spacious, comfortable and clean rooms that cater well to families and larger groups, although the furniture and decor could benefit from modern updates. The comfortable beds and good amenities contribute to a pleasant stay, while the level of noise depends on the specific room location.
Beds
Cleanliness
The rooms are notably clean and comfortable, contributing to a sense of relaxation and well-being. Everything from the general areas to the furniture in the rooms receives high praise for its cleanliness and careful maintenance. Guests also commend the hotel for its clean and organized appearance, reinforcing their positive experiences during their stays.
While one review did mention an issue with mold in the bathroom tiles, this appears to be an outlier in an otherwise overwhelmingly positive trend. Overall, Meliá Brasil 21's emphasis on cleanliness and comfort ensures a reliably pleasant stay for its guests.
Staff
Guests appreciated the prompt and excellent customer service provided by the team, emphasizing their skill and willingness to assist with any situation. The reception and bar staff were especially acknowledged for their attentiveness and friendliness, contributing to a pleasant environment overall.
The positive accounts repeatedly mention the professionalism exhibited by all staff members with numerous guests singling out the exceptional service and cordiality. Despite a minor note of improvement needed in the restaurant, the prevailing sentiment reflects a high level of satisfaction with the hotel's supportive and attentive team, making Meliá Brasil 21 a recommended choice for travelers seeking excellent service.
Wi-Fi
Spa
Gym
Pool
However, the pool's size emerged as a notable drawback with numerous mentions of it being small and even tiny. Cleanliness also appeared to be an issue with several guests describing the pool area as dirty or in need of maintenance. The lack of amenities, such as bar service and timely provision of towels, contributed to a less satisfactory experience. Moreover, the pool's indoor setting and its unheated water left some guests desiring more.
In summary, while the pool at Meliá Brasil 21 adds value to the stay, there are aspects that could be improved to meet guest expectations more fully. Enhancements in size, cleanliness and additional amenities could transform it into a highlight of the hotel experience.
Parking
Family
While the hotel exudes a welcoming and friendly atmosphere for family-oriented stays, there are limited options on TV channels specifically for children. Despite this, guests can expect an environment that is very accommodating to family needs with friendly staff ensuring a pleasant experience throughout.
Overall, Meliá Brasil 21 stands out as an excellent choice for families looking to enjoy quality time together in a comfortable and spacious setting. While there are a few minor drawbacks, such as limited kids' TV options, the positive aspects make it a worthwhile option for family getaways.
Nightlife
5 Star
Business
Luxury
Romantic
Yes, Meliá Brasil 21 has pool(s) that belong to one or more of the following categories: Heated Pool, Rooftop Pool, Outdoor Pool.
No, a spa isn't available at Meliá Brasil 21.
No, Meliá Brasil 21 doesn't allow dogs.
Yes, parking facilities are available at Meliá Brasil 21.
Yes, Meliá Brasil 21 has a gym.
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