Quest Mont Albert
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Summary of reviewsQuest Mont Albert consistently impresses its guests with a prime location boasting easy access to public transport, shopping and dining options. Guests appreciate the proximity to Box Hill Central, medical appointments and social visits, which enhance their overall experience. The spacious and comfortable apartments are frequently highlighted for their cleanliness and comfort. Although some rooms show minor wear and tear, the positives, such as well-equipped living areas and reasonably priced amenities, outweigh these concerns.
The staff at Quest Mont Albert receive high praise for their friendliness, efficiency and willingness to accommodate guests' needs. Exceptional customer service, coupled with the hotel’s pet-friendly policy and welcoming environment, significantly contributes to a pleasant stay.
Guests also commend the secure and ample parking options, despite some navigation challenges and a $15 per night fee. The convenience and safety of the parking facilities are generally well-received, adding to the overall positive experience.
Comfortable beds, quiet rooms and small touches like Tim Tams contribute to the appeal of the accommodations with most guests enjoying their stay despite some minor issues with bed comfort and occasional cleanliness lapses.
Overall, Quest Mont Albert provides excellent value for money, combining a prime location, spacious and clean rooms and exceptional service to ensure a comfortable and enjoyable stay for travelers.
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The staff at Quest Mont Albert receive high praise for their friendliness, efficiency and willingness to accommodate guests' needs. Exceptional customer service, coupled with the hotel’s pet-friendly policy and welcoming environment, significantly contributes to a pleasant stay.
Guests also commend the secure and ample parking options, despite some navigation challenges and a $15 per night fee. The convenience and safety of the parking facilities are generally well-received, adding to the overall positive experience.
Comfortable beds, quiet rooms and small touches like Tim Tams contribute to the appeal of the accommodations with most guests enjoying their stay despite some minor issues with bed comfort and occasional cleanliness lapses.
Overall, Quest Mont Albert provides excellent value for money, combining a prime location, spacious and clean rooms and exceptional service to ensure a comfortable and enjoyable stay for travelers.
Aparthotel with Parking
This aparthotel offers secure covered on-site parking for an extra charge. Despite some access nuances, the parking is available and protected.
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Guest Reviews
Quest Mont Albert boasts a prime location that consistently impresses its guests. Its proximity to public transport, including trams and trains, offers convenient access to the city and makes it an ideal choice for both work and leisure needs. Guests appreciate the closeness to shops, restaurants and essential amenities like Box Hill Central, which enhance their stay. The location is also noted for being central to various personal needs, such as visits to medical appointments and meeting friends and family. Additionally, the facility is praised for its spacious and comfortable apartments, clean environment and welcoming reception staff. Guests also value the reasonable parking costs and pet-friendly policy, further adding to the appeal of staying at Quest Mont Albert.
Quest Mont Albert offers guests a range of spacious, comfortable studio apartments and one-bedroom units in a convenient location. The apartments are frequently praised for their size with many guests noting the ample space and comfortable furnishings, including soft beds and well-equipped living areas. Cleanliness is a strong point with most reviews highlighting the cleanliness of both the rooms and the entire property. Guests enjoyed the stylish appointments and the quiet atmosphere of rooms at the back of the property, even in the bustling location.
The complex features great communication and friendly reception staff, which contributes to the overall positive experience. Practical amenities such as a separate lounge/kitchen area, balconies and secure undercover parking make it suitable for short stays. The close proximity to the Mont Albert train station and local shops enhances its convenience for visitors.
However, there are occasional remarks about maintenance issues, such as minimal stains, marks and cracks, along with some units needing renovation. A few guests reported specific concerns like residual smoke smells or insufficient heating. Despite these, the overall sentiment is that Quest Mont Albert provides excellent value for money, offering a comfortable and enjoyable stay.
Quest Mont Albert largely earns high marks for its comfortable and clean beds. Many reviews highlight the beds as very comfortable with rooms that are tidy and clean contributing to a pleasant stay. Guests appreciate the spaciousness and quietness of the rooms, in addition to enjoying small perks like Tim Tams in their rooms. A few guests did note issues; some experienced discomfort with beds nearing the end of their lifespan and with two single beds put together. Pillows received mixed feedback—some found them perfect, others suggested they need replacement. Despite minor drawbacks like the absence of milk for tea and coffee and an uncomfortable couch, many guests expressed a desire to return, particularly enjoying features such as late check-out and sunny balconies.
Nestled in a convenient location with a great café just a short walk away, Quest Mont Albert offers a mixed bag of experiences, particularly in terms of cleanliness. The consensus among many guests is that the rooms are generally clean, comfortable and well-appointed. Recently renovated units have received praise for their modern amenities and tidiness. Visitors have frequently highlighted the cleanliness and spacious nature of the rooms, making their stays quite pleasant overall.
The staff at Quest Mont Albert come across as courteous and helpful, addressing guest requests efficiently and leaving a positive impression. Apartment-style accommodations are noted for being exceptionally clean and providing a quiet atmosphere, which contributes to a restful experience. Comfortable beds and well-equipped rooms seem to be a recurring theme, ensuring that guests have everything they need for a comfortable stay.
However, there are some areas where the property appears to fall short. A few guests mentioned minor maintenance issues, such as stains, marks and cracks, as well as occasional lapses in cleanliness in specific areas like under the towel rail and around the kitchen. Despite these drawbacks, the positive remarks about cleanliness and comfort seem to outshine the occasional negative experience.
Overall, while there are areas for improvement, the clean, quiet and comfortable accommodations coupled with friendly service make Quest Mont Albert a viable option for travelers seeking a pleasant stay.
At Quest Mont Albert, the reviews highlight a consistently outstanding level of service provided by the staff. Guests frequently describe the staff as friendly, helpful and accommodating with reception and duty managers particularly noted for their responsiveness and willingness to assist with any needs or special requests. Travelers appreciated the professionalism, efficiency and knowledge demonstrated by the team, emphasizing how nothing was too much trouble for them. Guests felt warmly welcomed and well taken care of with some even mentioning that staff went above and beyond their expectations. The hotel's pet-friendly policy also garnered positive feedback. Overall, the exceptional customer service and courteous staff significantly contribute to a pleasant and comfortable stay at Quest Mont Albert.
Quest Mont Albert offers both secure and ample parking options for guests. Despite some challenges, such as tricky access from Whitehorse Road and navigation difficulties within the car park, the overall parking situation is generally positive. Guests appreciate the secure and undercover nature of the parking facilities. The staff are noted for their friendliness and helpfulness with parking matters.
However, it’s worth noting that parking is not complimentary and incurs a charge of $15 per night, a point of contention for some visitors who believe it should be free, especially considering the availability of on-site parking. Despite the fee, many guests find the parking convenient and reasonably priced. The location and facilities, including those for disabled guests, further enhance the overall parking experience at the hotel.
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Location
Rooms
The complex features great communication and friendly reception staff, which contributes to the overall positive experience. Practical amenities such as a separate lounge/kitchen area, balconies and secure undercover parking make it suitable for short stays. The close proximity to the Mont Albert train station and local shops enhances its convenience for visitors.
However, there are occasional remarks about maintenance issues, such as minimal stains, marks and cracks, along with some units needing renovation. A few guests reported specific concerns like residual smoke smells or insufficient heating. Despite these, the overall sentiment is that Quest Mont Albert provides excellent value for money, offering a comfortable and enjoyable stay.
Beds
Cleanliness
The staff at Quest Mont Albert come across as courteous and helpful, addressing guest requests efficiently and leaving a positive impression. Apartment-style accommodations are noted for being exceptionally clean and providing a quiet atmosphere, which contributes to a restful experience. Comfortable beds and well-equipped rooms seem to be a recurring theme, ensuring that guests have everything they need for a comfortable stay.
However, there are some areas where the property appears to fall short. A few guests mentioned minor maintenance issues, such as stains, marks and cracks, as well as occasional lapses in cleanliness in specific areas like under the towel rail and around the kitchen. Despite these drawbacks, the positive remarks about cleanliness and comfort seem to outshine the occasional negative experience.
Overall, while there are areas for improvement, the clean, quiet and comfortable accommodations coupled with friendly service make Quest Mont Albert a viable option for travelers seeking a pleasant stay.
Staff
Parking
However, it’s worth noting that parking is not complimentary and incurs a charge of $15 per night, a point of contention for some visitors who believe it should be free, especially considering the availability of on-site parking. Despite the fee, many guests find the parking convenient and reasonably priced. The location and facilities, including those for disabled guests, further enhance the overall parking experience at the hotel.
No, Quest Mont Albert doesn't have any pool.
No, a spa isn't available at Quest Mont Albert.
Yes, Quest Mont Albert welcomes dogs.
Yes, parking facilities are available at Quest Mont Albert.
Yes, Quest Mont Albert has a gym.
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