Best Western Plus The Tudor Box Hill
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Summary of reviewsBest Western Plus The Tudor Box Hill, nestled in the heart of Box Hill, combines convenience and comfort, making it a suitable choice for both leisure and business travelers. Its prime location within walking distance of Box Hill Central and proximity to public transport ensures easy access to Melbourne's city center and local attractions. Guests appreciate the tranquil, green surroundings that provide a serene contrast to the bustling metropolitan area. The strategic location facilitates access to nearby hospitals, cafes, restaurants and other amenities, enhancing the overall guest experience.
Breakfast at the hotel receives favorable comments for its quality and punctual service, though some guests note the need for clearer communication regarding breakfast arrangements and inclusions. The on-site dining experiences, particularly dinner, earn praise for tasty and reasonably priced meals, though the limited menu and occasional closures due to external factors like COVID-19 have posed challenges for some visitors.
The rooms are frequently highlighted for their spaciousness, comfort and modern amenities with features like well-equipped kitchens and ample storage making them ideal for extended stays. Positive remarks include good value for money, seamless check-in processes and thoughtful touches such as electric blankets. However, occasional maintenance issues and inconsistent cleanliness standards are noted, suggesting a need for more rigorous housekeeping protocols.
Cleanliness feedback is mixed; while many guests find the property clean with a homely ambiance, recurring issues such as dirty carpets, mold and overall worn-out facilities indicate areas for improvement. The staff receives generally positive reviews for their friendly, helpful and accommodating nature, contributing significantly to a pleasant stay despite some isolated incidents of unprofessional behavior.
The complimentary Wi-Fi service receives varied responses, working well for many guests but proving inconsistent and outdated for others. The on-site gym is appreciated for its functionality, though some guests point out the need for newer equipment and better maintenance. The indoor pool and spa are popular features, though temperature inconsistencies and occasional non-functional spa equipment are notable drawbacks.
Lastly, the beds mostly garner positive feedback for their comfort with many guests finding them exceptionally cozy. However, a few guests mention issues such as overly soft mattresses and outdated bedding, which underline the need for occasional updates to maintain the comfort standard.
Overall, Best Western Plus The Tudor Box Hill provides a comfortable and convenient stay with numerous positive aspects that cater to a wide range of guest needs, though improvements in maintenance and clarity of services could further enhance the experience.
Categories
Breakfast at the hotel receives favorable comments for its quality and punctual service, though some guests note the need for clearer communication regarding breakfast arrangements and inclusions. The on-site dining experiences, particularly dinner, earn praise for tasty and reasonably priced meals, though the limited menu and occasional closures due to external factors like COVID-19 have posed challenges for some visitors.
The rooms are frequently highlighted for their spaciousness, comfort and modern amenities with features like well-equipped kitchens and ample storage making them ideal for extended stays. Positive remarks include good value for money, seamless check-in processes and thoughtful touches such as electric blankets. However, occasional maintenance issues and inconsistent cleanliness standards are noted, suggesting a need for more rigorous housekeeping protocols.
Cleanliness feedback is mixed; while many guests find the property clean with a homely ambiance, recurring issues such as dirty carpets, mold and overall worn-out facilities indicate areas for improvement. The staff receives generally positive reviews for their friendly, helpful and accommodating nature, contributing significantly to a pleasant stay despite some isolated incidents of unprofessional behavior.
The complimentary Wi-Fi service receives varied responses, working well for many guests but proving inconsistent and outdated for others. The on-site gym is appreciated for its functionality, though some guests point out the need for newer equipment and better maintenance. The indoor pool and spa are popular features, though temperature inconsistencies and occasional non-functional spa equipment are notable drawbacks.
Lastly, the beds mostly garner positive feedback for their comfort with many guests finding them exceptionally cozy. However, a few guests mention issues such as overly soft mattresses and outdated bedding, which underline the need for occasional updates to maintain the comfort standard.
Overall, Best Western Plus The Tudor Box Hill provides a comfortable and convenient stay with numerous positive aspects that cater to a wide range of guest needs, though improvements in maintenance and clarity of services could further enhance the experience.
Hotel with Swimming Pool
Best Western Plus The Tudor Box Hill features an indoor heated swimming pool, gym, spa, and sauna exclusively for guests. The hotel provides soundproof rooms and is conveniently located near the Yarra Valley vineyards.
Heated Pool Indoor Pool
4-Star Hotel
This hotel offers spacious rooms with kitchens, an on-site restaurant with a 4-star rating from the City of Whitehorse, and a lounge designed by a leading Melbourne architect. It also features an indoor heated swimming pool, gym, spa, and sauna.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Nestled in the bustling heart of Box Hill, Best Western Plus The Tudor Box Hill is a perfect lodging choice offering a harmonious blend of convenience and comfort. Situated within walking distance to Box Hill Central and well-connected via public transport, this hotel ensures that Melbourne's city center is just a short train ride away. Guests benefit from the easy access to key local attractions with amenities like free parking facilitating hassle-free luggage handling.
Its proximity to Box Hill Hospital makes it an ideal choice for those requiring medical visits, while the nearby diverse range of cafes and restaurants cater to every palate. The hotel's location is particularly praised for its convenience to both the metropolitan hustle and the serenity of the Dandenong Ranges' rainforests.
The surrounding green and leafy environment adds to the tranquil ambiance, yet the central location places it near shops, cafes and public transport options. Easy connections to local business, family visits and events contribute to its continuous popularity among guests. Spacious, clean accommodations combined with a strategic location make it a reliable option for both leisure and business travelers.
'Best Western Plus The Tudor Box Hill' receives mixed feedback regarding its breakfast service. Many guests appreciate the high quality, describing the breakfast as great and beautifully cooked to perfection. Several visitors note that the breakfast was served on time, which adds to the overall positive experience. Secure parking and an excellent location with a café directly across the road for additional breakfast and lunch options are also highlighted.
However, some guests have noted areas for improvement. Communication about breakfast arrangements and restaurant service has been mentioned as a point of concern. A few reviews highlight breakfast not being included in the room price and some guests were directed to get breakfast outside the hotel. Despite these issues, the hotel's strengths seem to lie in the quality of the food and the convenience of nearby dining options.
Best Western Plus The Tudor Box Hill's dining experiences present a mix of standout positive moments and a few disappointments. Guests frequently commend the on-site restaurant, noting that the food is amazing and served nicely. The dinner offerings are highly recommended, described as tasty and enjoyable. Despite having a limited menu, the restaurant maintains reasonable prices, which seems to be a positive aspect for diners.
However, some challenges have been highlighted. Instances when the restaurant was not open due to COVID-19 restrictions left some guests without dining options, resulting in suggestions for instant meals available for late arrivals. Additionally, there are mentions of the unavailability of a chef on certain occasions, prompting guests to use alternate food delivery services like Uber Eats. A few reviews pointed out the poor standard of meals and others remarked on the non-existence of the big menu advertised for on-site ordering.
Despite these occasional setbacks, the overall dining experiences when the restaurant is operational seem to leave a positive impression on guests.
The rooms at Best Western Plus The Tudor Box Hill receive mixed reviews with a stronger leaning towards positive observations. Guests frequently commend the rooms for being spacious, comfortable and exceptionally clean with a variety of modern amenities. Several reviews highlight the sizable apartments, well-equipped kitchens and ample storage space, making it a favorable option for longer stays. The hotel's convenient location close to Box Hill junction and the tranquil, safe vibe significantly add to its appeal.
Positive mentions also include good value for money, seamless check-in, complimentary parking and thoughtful touches like electric blankets and large bath sheets. Certain rooms feature impressive loft styles, huge balconies and spa baths, giving guests a luxurious feel. The large beds, quality linens and efficient air conditioning are consistently praised for adding to overall comfort.
However, the hotel does face critique regarding some maintenance issues. Not all rooms have the same standard of upkeep with complaints about outdated decor, broken fixtures and cleanliness problems in specific areas. Noise from nearby roads, inadequate soundproofing and occasional odd smells are noted. Instances of poor room servicing and missing amenities like trash bins and cutlery are also reported.
In summary, while the hotel offers a range of spacious and well-located rooms with great facilities, addressing maintenance and cleanliness concerns could significantly enhance the guest experience.
The beds at Best Western Plus The Tudor Box Hill have received a mixed bag of reviews from guests with many highlighting the positive aspects. Several guests found the beds to be comfortable, comfy and even super comfortable with some describing them as the comfiest beds they have ever slept on. Soft pillows added to the positive sleeping experience for many individuals.
However, not all guests felt the same way. There were mentions of beds being on the soft side or even too soft, which, despite being a matter of personal preference for some, wasn't ideal for everyone. A few reviews highlighted issues like old or torn mattresses, sagging beds and pillows that felt outdated and lacked proper support. Some guests noted that the comfort level of the bedding varied with a few finding the mattresses uncomfortable and in need of replacements.
Despite the mixed feedback, the majority of comments leaned towards a reassuringly cozy and comfortable stay with many appreciating the cozy blankets and the overall comfort of the beds.
The Best Western Plus The Tudor Box Hill has received a mix of feedback regarding its cleanliness. On a positive note, guests have found the property to be quiet, clean and homely with spacious and comfortable rooms. The environment is described as clean, well-appointed and providing a warm ambiance. These aspects suggest that the hotel does offer a comforting and clean experience for some guests.
However, there are significant concerns that cannot be overlooked. Several reviews highlight issues with cleanliness, such as dirty carpets, mould in bathrooms and stains on walls and floors. Specific mentions include black mould on sliding doors, spider webs and dust accumulation in various areas. The shared areas, such as the lift and foyer, also appear to lack regular cleaning. Some rooms have been reported to have bad odors and there were frequent mentions of rooms not being cleaned properly or at all during stays. Issues like stained pillowcases, dirty bathroom floors and unclean kitchen areas were also noted. Additionally, the property appears to be in need of general maintenance and refurbishment, as several reviews point out worn-out facilities and a generally tired appearance.
Overall, while there are aspects of comfort and cleanliness that guests have appreciated, the recurring issues with cleanliness and maintenance suggest that the hotel could benefit from a more rigorous and consistent housekeeping protocol and some updates to its facilities.
Best Western Plus The Tudor Box Hill has garnered various reviews regarding its staff, reflecting a mix of both positive and negative experiences. Many guests have praised the hotel's team, highlighting that the check-in and check-out processes are efficient and seamless, facilitated by friendly and helpful staff members. The reception staff, in particular, have been noted for their pleasant demeanor and willingness to assist. Guests have described the hotel staff as super friendly, accommodating and quick to address inquiries, which adds to the overall pleasant atmosphere of the stay.
Several reviewers have emphasized how the staff were prompt in responding to questions and resolving issues, often moving guests to different rooms without hesitation when problems arose. Many guests appreciated the polite, humorous and courteous nature of the reception staff, noting that they contributed significantly to a comfortable stay.
However, not all encounters were positive. Some guests reported instances of rudeness and unprofessional behavior from certain staff members with issues ranging from negligence at reception to unaccommodating attitudes. One review mentioned a significant incident involving the owner and a payment dispute, which negatively affected the guest's perception.
Despite these occasional negative experiences, the overarching sentiment towards the hotel staff leans towards positive with many guests acknowledging the team's effort to provide friendly and efficient service.
Best Western Plus The Tudor Box Hill offers a modern and comfortable stay with several positive remarks regarding their Wi-Fi service. Many guests have highlighted the reliable and strong internet connectivity, mentioning examples of high-speed Wi-Fi that met their needs effectively. However, experiences with the Wi-Fi have varied significantly. While some guests enjoyed good quality and stable internet, others reported issues such as weak signals, intermittent connections and, in some cases, complete lack of functionality. It appears that the Wi-Fi service may not consistently meet modern standards with some comments pointing out outdated protocols and poor access in certain areas. Despite these mixed reviews, when the Wi-Fi worked, it generally provided a satisfactory experience for several visitors.
The Best Western Plus The Tudor Box Hill offers a fitness center that receives a mix of feedback from its guests. Many appreciate the presence of a well-maintained gym that is fully equipped and functional, noting it as a positive feature of their stay. The gym is generally considered good and adequate for most fitness needs. However, some guests pointed out that the equipment appears old and rusty and mentioned that the gym could benefit from a thorough cleaning. Additionally, a few visitors had difficulty locating the fitness center due to a lack of signage. Despite these drawbacks, the onsite gym remains a convenient and appreciated facility for hotel guests.
Best Western Plus The Tudor Box Hill offers an indoor pool and spa, a feature appreciated by its guests. The pool area is often described as lovely and relaxing, particularly when enjoying inflatable donuts in the water. While some guests have praised the pool for being in good working order, others have noted inconsistencies with the temperature, mentioning that the pool was chilly or cold and the indoor pool not being heated as expected. There have also been comments about the spa not working at times. Nonetheless, the availability of a pool remains a positive aspect of the hotel experience for visitors.
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Location
Its proximity to Box Hill Hospital makes it an ideal choice for those requiring medical visits, while the nearby diverse range of cafes and restaurants cater to every palate. The hotel's location is particularly praised for its convenience to both the metropolitan hustle and the serenity of the Dandenong Ranges' rainforests.
The surrounding green and leafy environment adds to the tranquil ambiance, yet the central location places it near shops, cafes and public transport options. Easy connections to local business, family visits and events contribute to its continuous popularity among guests. Spacious, clean accommodations combined with a strategic location make it a reliable option for both leisure and business travelers.
Breakfast
However, some guests have noted areas for improvement. Communication about breakfast arrangements and restaurant service has been mentioned as a point of concern. A few reviews highlight breakfast not being included in the room price and some guests were directed to get breakfast outside the hotel. Despite these issues, the hotel's strengths seem to lie in the quality of the food and the convenience of nearby dining options.
Dinner
However, some challenges have been highlighted. Instances when the restaurant was not open due to COVID-19 restrictions left some guests without dining options, resulting in suggestions for instant meals available for late arrivals. Additionally, there are mentions of the unavailability of a chef on certain occasions, prompting guests to use alternate food delivery services like Uber Eats. A few reviews pointed out the poor standard of meals and others remarked on the non-existence of the big menu advertised for on-site ordering.
Despite these occasional setbacks, the overall dining experiences when the restaurant is operational seem to leave a positive impression on guests.
Rooms
Positive mentions also include good value for money, seamless check-in, complimentary parking and thoughtful touches like electric blankets and large bath sheets. Certain rooms feature impressive loft styles, huge balconies and spa baths, giving guests a luxurious feel. The large beds, quality linens and efficient air conditioning are consistently praised for adding to overall comfort.
However, the hotel does face critique regarding some maintenance issues. Not all rooms have the same standard of upkeep with complaints about outdated decor, broken fixtures and cleanliness problems in specific areas. Noise from nearby roads, inadequate soundproofing and occasional odd smells are noted. Instances of poor room servicing and missing amenities like trash bins and cutlery are also reported.
In summary, while the hotel offers a range of spacious and well-located rooms with great facilities, addressing maintenance and cleanliness concerns could significantly enhance the guest experience.
Beds
However, not all guests felt the same way. There were mentions of beds being on the soft side or even too soft, which, despite being a matter of personal preference for some, wasn't ideal for everyone. A few reviews highlighted issues like old or torn mattresses, sagging beds and pillows that felt outdated and lacked proper support. Some guests noted that the comfort level of the bedding varied with a few finding the mattresses uncomfortable and in need of replacements.
Despite the mixed feedback, the majority of comments leaned towards a reassuringly cozy and comfortable stay with many appreciating the cozy blankets and the overall comfort of the beds.
Cleanliness
However, there are significant concerns that cannot be overlooked. Several reviews highlight issues with cleanliness, such as dirty carpets, mould in bathrooms and stains on walls and floors. Specific mentions include black mould on sliding doors, spider webs and dust accumulation in various areas. The shared areas, such as the lift and foyer, also appear to lack regular cleaning. Some rooms have been reported to have bad odors and there were frequent mentions of rooms not being cleaned properly or at all during stays. Issues like stained pillowcases, dirty bathroom floors and unclean kitchen areas were also noted. Additionally, the property appears to be in need of general maintenance and refurbishment, as several reviews point out worn-out facilities and a generally tired appearance.
Overall, while there are aspects of comfort and cleanliness that guests have appreciated, the recurring issues with cleanliness and maintenance suggest that the hotel could benefit from a more rigorous and consistent housekeeping protocol and some updates to its facilities.
Staff
Several reviewers have emphasized how the staff were prompt in responding to questions and resolving issues, often moving guests to different rooms without hesitation when problems arose. Many guests appreciated the polite, humorous and courteous nature of the reception staff, noting that they contributed significantly to a comfortable stay.
However, not all encounters were positive. Some guests reported instances of rudeness and unprofessional behavior from certain staff members with issues ranging from negligence at reception to unaccommodating attitudes. One review mentioned a significant incident involving the owner and a payment dispute, which negatively affected the guest's perception.
Despite these occasional negative experiences, the overarching sentiment towards the hotel staff leans towards positive with many guests acknowledging the team's effort to provide friendly and efficient service.
Wi-Fi
Gym
Pool
Yes, Best Western Plus The Tudor Box Hill has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Best Western Plus The Tudor Box Hill.
No, Best Western Plus The Tudor Box Hill doesn't allow dogs.
No, parking facilities aren't available at Best Western Plus The Tudor Box Hill.
Yes, Best Western Plus The Tudor Box Hill has a gym.
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