Summary of reviewsThe Kentucky Grand Hotel & Spa is a beautiful and spacious hotel with grand and comfortable rooms. The management ensures a clean and quiet environment and some rooms even offer stunning views. The furniture is impeccable, the beds super comfortable and the amenities found in some suites are unmatched. The hotel is also clean and well-kept with a quiet and quaint atmosphere that ensures a good night's sleep. The staff is exceptional, accommodating, helpful and even goes above and beyond. While some guests had minor issues with cleanliness and maintenance, overall, the Kentucky Grand Hotel & Spa appears to be a great choice for travelers seeking a clean and cozy place to stay with hospitable staff. Show more
The Kentucky Grand Hotel & Spa offers some truly beautiful and spacious rooms. Guests have described the rooms as grand, spacious and comfortable with a high quality of management ensuring a clean and quiet environment. Some rooms even offer stunning views from floor-length windows. One guest even felt like they were staying in an apartment rather than a hotel, that's how comfortable it was. The furniture is impeccable, the beds super comfortable and the amenities found in some suites are unmatched. The overall ambiance of the hotel is gorgeous, making it one of the nicest places guests have stayed.
Cleanliness
The Kentucky Grand Hotel & Spa is a clean and comfortable place to stay with spacious and well-kept rooms. While some guests noted minor cleanliness issues, such as hairs in the shower or dried pee on the toilets, the majority of reviews praised the hotel's cleanliness. Guests appreciated the quiet and quaint atmosphere and the comfortable beds ensured a good night's sleep. However, some noted maintenance issues such as a falling mirror and lack of soap in the bathroom. Overall, the Kentucky Grand Hotel & Spa appears to be a great choice for travelers seeking a clean and cozy place to stay.
Staff
If you're looking for a hotel with an exceptional staff, look no further than the Kentucky Grand Hotel & Spa. The majority of guests raved about the staff, describing them as phenomenal, accommodating, helpful and even going above and beyond. The cleanliness of the hotel was also noted, along with the friendliness of the staff. However, a few guests did have issues with reaching the front desk with some saying there was no one there most of the time and one guest even experiencing rudeness from the manager. But overall, if you're looking for a hotel with hospitable staff, the Kentucky Grand Hotel & Spa seems to have that covered.
No, Kentucky Grand Hotel & Spa doesn't have any pool.
Yes, a spa is available at Kentucky Grand Hotel & Spa.
No, Kentucky Grand Hotel & Spa doesn't allow dogs.
Yes, parking facilities are available at Kentucky Grand Hotel & Spa.
No, Kentucky Grand Hotel & Spa doesn't have a gym.