Hyatt Regency Boston

Boston 42.35360100, -71.06111300 , 1 Avenue De Lafayette (Show on Map)
8.4
Very Good


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1 room2 guests 1 room, 2 guests
Info The place where luxury and convenience collide. The Hyatt Regency Boston is steps from Boston’s most touristic areas such as the Boston Common, Faneuil Hall, and Boston’s famous shopping destination, Newbury Street.
Summary of reviewsHyatt Regency Boston is highly praised for its exceptional downtown location, offering easy access to major attractions such as Boston Common, Public Garden, Boston Opera House and various theaters. The central position makes it perfect for both tourists and event attendees with proximity to dining options, shops and transportation hubs like South Station facilitating convenient travel. The area is considered safe and quiet, allowing guests to explore historic sites and attractions within walking distance or a short train ride.

The hotel’s breakfast buffet is often mentioned for its variety and high quality, despite some guests feeling it is overpriced. There are praise-worthy remarks about the delicious and well-prepared food, though some visitors noted a lack of consistency in the breakfast offerings.

Dinner experiences at the hotel's restaurant receive mixed feedback. Positive highlights include excellent clam chowder and a well-prepared turkey club sandwich. However, guests also noted a lack of vegetarian options and high prices with some experiencing poor service and less satisfactory meals.

The rooms at Hyatt Regency Boston are generally well-received. Guests appreciate the spacious, clean and comfortable accommodations with modern amenities such as comfortable beds, bathrobes and coffee machines. Housekeeping sustains a high standard of cleanliness although it is not performed daily unless requested. Some areas, like the bathrooms, could use minor updates.

The hotel staff is consistently praised for their friendliness, attentiveness and professionalism. Front desk staff, concierge, housekeeping and servers receive high marks for their service quality and helpfulness.

WiFi service at the hotel is primarily viewed positively with many guests reporting excellent connectivity and speed. Nonetheless, a subset of reviews noted occasional connectivity issues and dissatisfaction with extra charges for internet access.

The gym is positively described by visitors, who appreciate its broad range of modern equipment, although a few found the space somewhat limited. Cleanliness across the hotel is a highlighted feature, contributing to a welcoming and comfortable atmosphere with only minor areas for improvement.

Parking receives mixed reviews. While the convenience of onsite parking and valet service is acknowledged, many guests feel the parking rates are excessively high and suggest that a reduced rate for hotel guests would be beneficial.

Families find Hyatt Regency Boston accommodating with spacious rooms and amenities tailored to their needs. The hotel is praised for its family-friendly environment, clean facilities and convenient location for exploring the city with children.

The hotel beds are generally noted for their comfort, although opinions vary on their firmness. While many find the beds cozy, some guests experienced discomfort due to overly firm mattresses or issues with the bed linens.

In summary, Hyatt Regency Boston stands out for its prime location, spacious and clean rooms and excellent staff service, making it a recommended choice for visitors to Boston. Although some areas like breakfast pricing, dinner variety and parking costs are points of contention, the overall guest experience is quite positive.
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Categories
Family Friendly Hotel
Known for its excellent service and central location. Provides a comfortable stay with family-friendly amenities.

Dog Friendly Hotel
Hyatt Regency Boston allows one dog up to 50 lbs/ 23 kg (or two dogs with a combined weight of 75 lbs/ 34 kg). They apply an extra fee for stay basis. Well-behaved dogs are permitted to stay in the room unattended.

Hotel near Nightlife Spots
Located in the heart of the Theater District, the Hyatt Regency Boston offers immediate access to numerous nightlife venues. The hotel's central location makes it easy to explore the city's entertainment options.

Business Hotel
The Hyatt Regency Boston is a superior first-class hotel. It offers comprehensive business services and facilities, suitable for various corporate events.

Hotel with Gym
This hotel offers a well-equipped fitness center with cardio and strength-training equipment.

4-Star Hotel
Hyatt Regency Boston provides a comfortable and convenient stay with its central location and comprehensive amenities. Its proximity to attractions and business centers makes it suitable for a variety of travelers.

Luxury Hotel

Hotel for Honeymoon

Romantic Hotel

Hotel with Parking

Accessible Hotel

Room Types
King Room - High Floor This air-conditioned double room includes a TV with cable channels and a private bathroom. The unit offers 1 bed.

Queen Room with Two Queen Beds and Accessible Shower - Disability Access This air-conditioned quadruple room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.

Queen Room with Two Queen Beds and Accessible Tub - Disability Access This air-conditioned quadruple room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.

Corner King Room The spacious triple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 1 bed.

Executive Suite The spacious suite features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. This suite has a wardrobe, a safe deposit box and a TV with cable channels. The unit has 1 bed.

Junior Suite This air-conditioned suite is comprised of a TV with cable channels and a private bathroom. The unit has 1 bed.

King Room This room includes a stylish seating area.

Queen Room with Two Queen Beds This air-conditioned quadruple room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.

King Room with City View The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. This double room has a wardrobe, a safe deposit box and a TV with cable channels. The unit has 1 bed.

Queen Room with Two Queen Beds and City View This air-conditioned quadruple room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.

Terrace Suite This air-conditioned suite includes a TV with cable channels and a private bathroom.

VIP Suite Featuring a panoramic view of Boston State House, this suite with a foyer has a dressing room and a wet bar. There is a separate living area and a dining area with seating for 8 guests.

Presidential Suite This suite features a granite double vanity, Bose® CD player and private terrace. There is a separate living area and a dining area with seating for 8 guests.

Corner Queen Room with Two Queen Beds This air-conditioned quadruple room includes a TV with cable channels and a private bathroom. The unit offers 3 beds.

Queen Room with Two Queen Beds - High Floor This air-conditioned quadruple room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.

Guest Reviews
8.4
Very Good
Location
Hyatt Regency Boston boasts an exceptional location right in the heart of downtown, making it a prime choice for visitors seeking convenience and accessibility. Guests repeatedly highlighted the hotel's proximity to major attractions, including the Boston Common, Public Garden, Boston Opera House and various theaters. The central position also places it within easy walking distance of numerous dining options, shops and transit stations, including South Station.

The location is particularly cherished by those attending events at the Convention Center or participating in races, given its strategic location close to these venues. Guests found the area safe, quiet and ideal for tourism, allowing easy exploration of historical sites, Quincy Market and the aquarium, all within walking distance or a short train ride away.

For those who appreciate public transportation, the hotel's proximity to multiple subway stations was frequently mentioned as being very convenient. The nearby Downtown Crossing, Chinatown and Park Street stations facilitate easy and quick travel across Boston. Moreover, the hotel's location adjacent to department stores and shopping areas was a common point of praise.

Several guest reviews also highlighted the comfortable and spacious rooms along with the helpful and friendly staff, which enhanced their overall stay experience. Therefore, whether one is in Boston for sightseeing, shopping, dining or attending events, the Hyatt Regency Boston's perfectly central and convenient location stands out as one of its most attractive features.

Breakfast
Guests at the Hyatt Regency Boston have shared a range of experiences regarding the hotel's breakfast offerings. The breakfast buffet often receives high praise for being rich, varied and plentiful, frequently described as delicious and well-prepared. Some guests even consider it one of the best they've had, highlighting the fantastic variety and excellent quality with attentive and courteous staff adding to the positive experience.

However, there are also notes of inconsistency. Several guests mentioned that breakfast is not included in the room price and felt the cost was steep with some describing it as overpriced. The children's breakfast buffet is more affordably priced at $14, but the adult buffet can reach up to $40 per person. Some guests found the quality of the food subpar and certain dishes, such as scrambled eggs or breakfast potatoes, received specific criticism. Additionally, the repetitive nature of the offerings over multiple days was a point of concern for some visitors.

Despite the mixed reviews, the overall trend indicates that many guests enjoyed the breakfast experience, provided they were comfortable with the additional expense. Conveniently located with easy access to downtown, the hotel's restaurant staff were often highlighted for their excellent service and attention to detail, contributing to the overall positive impressions of the breakfast.

Dinner
Dinner at the Hyatt Regency Boston's restaurant elicited mixed feedback with a notable emphasis on its clam chowder, often described as excellent and a delightful surprise when complimentary. Positive remarks highlighted the exceptional turkey club sandwich and the quality of the food in general, including fresh and great options. Additionally, the restaurant's convenience within the hotel was appreciated, especially with the availability of a take-away dinner option.

However, several critiques surfaced regarding the limited vegetarian choices in the buffet, the overall high prices of dinner and specific negative dining experiences such as cold dishes, food poisoning and overpriced items. Service received mixed reviews with some finding it commendable, while others lamented poor service and disappointing food quality. The restaurant's limited hours and the restricted use of food credits were also points of contention among guests. Additionally, nearby restaurant closures forced some guests to dine in-house with unsatisfactory results.

Overall, while some guests enjoyed the dinner offerings and praised specific dishes, the high costs and inconsistent quality raised concerns.

Rooms
At the Hyatt Regency Boston, guests generally have a positive experience with the hotel's rooms. The spaciousness of the rooms stands out with many reviews highlighting the ample size and comfort, providing plenty of space to move around and relax. Elegantly decorated and well-lit interiors add to the inviting ambiance, while large windows offer delightful city views.

Cleanliness is a recurring theme with numerous guests praising the rooms for being extremely clean by American standards. Housekeeping ensures that the rooms stay fresh and well-maintained, although some guests noted that the cleaning service must be requested and isn't automatically provided daily.

The rooms are well-equipped with modern amenities such as comfortable beds, additional pillows, bathrobes and coffee machines that are replenished daily. Some rooms even feature microwaves when requested and are adequately supplied with towels and drinking water.

Guests appreciate the quiet and soundproof nature of the rooms, ensuring a peaceful stay even in a bustling location. The convenience of the hotel's central location, near tourist attractions and the city center, adds to the appeal.

However, a few areas for improvement were noted. Some rooms have been described as outdated and in need of minor upkeep, particularly the bathrooms. Issues like slow-draining bathtubs and showers also surfaced in a few reviews. Additionally, the layout of the hotel—such as the street entrance being on a different level than the lobby—was mentioned as slightly inconvenient by some.

Overall, the Hyatt Regency Boston offers spacious, clean and comfortable rooms that provide a pleasant stay for travelers, enhanced by modern amenities and a prime location.

Beds
The beds at the Hyatt Regency Boston have generally received positive feedback from guests with many highlighting their comfort. Numerous reviewers described the beds as comfortable, cozy and of ample size, often appreciating the clean and comfortable bed linens. Additionally, some guests found the pillows to be super comfortable, contributing to an overall restful sleep.

However, there were mixed impressions regarding firmness. While some guests praised the new mattresses and found the beds very comfortable, others described the beds as extremely firm or too hard. A few guests noted that the beds felt like sleeping on a slab of cement, which significantly detracted from their experience. There were also varied opinions on the pillows with some finding them comfortable, while others thought they were too hard or flat.

Another point of contention was the bed sheets. Some guests reported that the sheets felt crisp and starchy, which compromised comfort and made the bed feel noisy and rigid. Furthermore, a few felt that the bed linen smelt or scratched, adding to their discomfort.

Overall, the consensus leans towards a comfortable sleeping experience, although those preferring softer beds or fluffier pillows might find the offerings less than ideal at times.

Cleanliness
The reviews for the Hyatt Regency Boston emphasize a high standard of cleanliness throughout the hotel. Guests frequently praise the rooms for being very clean, well-equipped and elegantly presented. The word "clean" is a recurring theme, highlighting that both the rooms and common areas are consistently maintained; some even describe the furniture as immaculately clean. Additionally, the property itself is noted for being clean and modern, contributing to a welcoming and comfortable atmosphere.

However, a few reviews mentioned that the room cleaning could be improved, pointing out occasional issues like dirty carpets, dusty areas and less frequent cleaning services. Despite these minor concerns, the overall sentiment remains positive with most guests appreciating the clean and comfortable environment offered by the hotel. The staff's excellent service and the hotel's safety further complement its cleanliness, making it a highly recommended place to stay in Boston.

Staff
The Hyatt Regency Boston has garnered significant praise for its exceptional staff across various departments. Guests consistently describe the staff as friendly, welcoming and attentive, making every interaction pleasant. The front desk staff stand out for their efficiency and kindness, ensuring smooth check-ins and check-outs. The concierge team, including notable mentions like Anthony and Bell Captain Orcho, receive accolades for being particularly helpful, pleasant and knowledgeable, assisting guests with sightseeing suggestions and directions.

Housekeeping also receives positive feedback, maintaining high cleanliness standards and being responsive to guests' needs. The hotel’s waitstaff and servers are highlighted for their willingness to serve and provide quality service. Multiple reviews commend individual employees for their politeness, professionalism and genuine willingness to ensure a comfortable stay.

Overall, the staff at Hyatt Regency Boston create a warm and accommodating environment, contributing greatly to guests' enjoyable experiences. Whether it’s the main desk, housekeeping or the concierge, each team member's dedication to service shines through, establishing the hotel as a top choice for travelers seeking excellent hospitality.

Wi-Fi
Guests at the Hyatt Regency Boston have mixed impressions of the hotel's WiFi service. On the positive side, many found the WiFi to be fairly good with excellent speed and stable coverage throughout the hotel. Guests appreciated that the wireless service was seamless and that everything connected easily, ensuring no issues with connectivity. This stable network was available in all areas, making it convenient for work and leisure.

However, not all reviews were glowing. Some guests experienced slow or spotty WiFi with occasional disruptions and drops in connection. A few remarked that the WiFi was insufficient and not very good, resulting in a less satisfactory experience. Additionally, there were complaints about an extra daily charge for the internet with some guests feeling misled about the advertised free WiFi.

Overall, while many found the WiFi service at the Hyatt Regency Boston to be reliable and efficient, others faced issues with speed and connectivity, compounded by unexpected additional charges.

Gym
Guests of the Hyatt Regency Boston frequently mention the hotel's gym in their reviews, highlighting its modern and plentiful equipment. Many guests describe the gym as great, well-equipped and even huge, providing a broad range of workout options. The health club associated with the hotel receives high praise as well, being referred to as the best and an awesome health center. However, it is worth noting that a few guests found the gym space to be on the smaller side. Despite this, the overall impression of the gym at Hyatt Regency Boston is very positive with many guests appreciating the quality and variety of the equipment available.

Parking
Visitors to the Hyatt Regency Boston have mixed feelings about the parking situation. Many find the onsite parking accessible and easy to use, appreciating the convenience of valet service and the underground garage. The availability of parking directly at the hotel simplifies the experience for guests. Additionally, having access to a public parking garage right next door adds to the convenience, making it easy to drop off and pick up.

However, numerous guests mention the high cost of parking as a downside with typical fees around $35 to $40 per night. Many feel that the parking rates are excessive and that a discounted rate for hotel guests would be beneficial. Some suggest that the hotel should offer a special rate for those staying at the hotel or at least include parking fees in the stay to avoid additional charges. The high parking fees are seen as typical for downtown Boston but remain a point of frustration for travelers.

Family
The Hyatt Regency Boston offers a welcoming environment for families, ensuring a comfortable and spacious stay. It's ideally situated in a location perfect for exploring the city, making it convenient for guests with children who are eager to experience local attractions. The hotel caters well to families with adequate and large rooms where children can comfortably sleep. Options include junior and family suites that are particularly suitable when traveling with young kids.

The breakfast buffet for children is reasonably priced at $14, contributing to the overall family-friendly atmosphere. For those looking to store their luggage, the service is available for as long as needed, adding to the convenience factor for families on the go. The hotel boasts a clean and pleasant family-friendly environment with amenities like a pool where children can enjoy some playtime.

Overall, the Hyatt Regency Boston stands out as an excellent choice for family trips with its large, friendly rooms and attention to the needs of families ensuring a pleasant stay.

4 Star
Hyatt Regency Boston enjoys nearly a four-star rating with many guests praising the luxury feel throughout the hotel. The hotel is noted for its perfect spot and convenient location, adding to its allure as a prime accommodation choice in Boston. Clean rooms and well-maintained bathrooms contribute to the overall comfort of the stay.

The staff is consistently described as good and courteous, enhancing the quality of service experienced by visitors. Many felt that the value was good for the price with some guests recognizing the hotel as a worthwhile option for what it offers.

However, some reviews suggested that, given the hotel's four-star rating, more features and better cleanliness standards are expected. Although the rates are seen as exorbitant by a few, the luxury and comfort provided could justify the price point for many others. Overall, Hyatt Regency Boston succeeds in delivering a pleasant and convenient stay, albeit with room for improvement in certain areas.

Business
The Hyatt Regency Boston is an ideal choice for business travelers, offering a location that is highly convenient for conferences and meetings. The hotel is geared primarily toward business guests, providing excellent amenities to support their needs. Guests often highlight the convenience of the hotel's location for their professional activities.

In addition to business-friendly facilities, the staff at this Hyatt Regency are known for their professionalism and helpfulness, particularly the concierge service which assists with both business and leisure requests, including sightseeing suggestions and ticket arrangements. However, some guests have noted that the pricing for business amenities can be on the higher side and there have been issues with WiFi functionality.

Overall, while the hotel excels in catering to business travelers, it is also beginning to accommodate a broader range of guests, enhancing its appeal for all types of visitors.


No, Hyatt Regency Boston doesn't have any pool.

No, a spa isn't available at Hyatt Regency Boston.

Yes, Hyatt Regency Boston welcomes dogs.

Yes, parking facilities are available at Hyatt Regency Boston.

Yes, Hyatt Regency Boston has a gym.

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