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The Westin Copley Place, Boston

Boston , 10 Huntington Avenue (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Info The Westin Copley Place is ideally located in the Back Bay and it puts you minutes from shopping, entertainment, restaurants, and plenty of activities. The hotel offers a great variety of rooms for every taste.

Summary of reviewsThe Westin Copley Place, Boston is a highly recommended hotel with an unbeatable location in the heart of Bay Back. Guests appreciate the convenience of being able to walk everywhere and enjoy the stunning views of Boston. The hotel is attached to both Copley Place and Prudential malls and is within walking distance to Back Bay station and the subway. The breakfast service is exceptional and the staff is sweet, although some guests wish for more breakfast options than just Starbucks. The rooms are beautiful, clean, updated, spacious and comfortable with great views of the city and river. The hotel's cleanliness is outstanding and the staff is exceptional, friendly, kind, respectful, professional, accommodating and helpful. The quality of service and friendliness of the staff are the best parts of this hotel. The hotel offers on-site parking, although some guests found the cost to be quite high. The beds are extremely comfortable and the fluffy pillows are a plus. Overall, The Westin Copley Place is perfect with perfect rooms, bathrooms, elevators, views and cleanliness.
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Categories

Luxury Hotel

The hotel has won numerous awards. It has been declared the "luxury city hotel of the year" in 2015 by luxury travel guides.

Dog Friendly Hotel

Westin Copley Place Boston allows two dogs up to 40 lbs/ 18 kg. They charge an additional fee per stay basis. Dogs can not stay unattended in the room. Bowls and a pet bed are available on request. Boston Public Garden is less than one mile from the hotel. Cats are not accepted to the hotel.

Hotel with Parking

The hotel's limited parking spaces are available at a daily fee. The option of valet parking includes unlimited in/out privileges.

EV charging stations

Hotel with EV Charging Stations

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Accessible Hotel

Hotel with Gym

Hotel for Yoga

4-Star Hotel

Skyscraper Hotel

Room Types

Traditional Guest Room, Guest room, 1 King Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

Traditional Guest Room, Guest room, 2 Queen Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.

Club Access Guest Room, Club lounge access, Guest room, 1 King Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, executive lounge access, a seating area as well as city views. The unit offers 1 bed.

Club Access Guest Room, Club lounge access, Guest room, 2 Queen Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, executive lounge access, a seating area as well as city views. The unit offers 2 beds.

Corner King Guest Room, Larger Guest room, 1 King, City view Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 1 bed.

River View Guest Room, Guest room, 1 King, River view Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as river views. The unit has 1 bed.

City View Guest Room, Guest room, 1 King, Hancock Tower view Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 1 bed.

City View Guest Room, Guest room, 2 Queen, City view Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.

Studio Suite, 1 King, Sofa bed, City view, Corner room Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 2 beds.

River View Studio Suite, Studio Suite, 1 King, Sofa bed Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as river views. The unit has 2 beds.

River View Guest Room, Guest room, 2 Queen, River view Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as river views. The unit offers 2 beds.

River View Studio Suite, Studio Suite, 2 Queen, Sofa bed Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as river views. The unit has 3 beds.

Studio Suite, 2 Queen, City view, Corner room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 2 beds.

1 Bedroom Executive Suite, 1 King, City view, Corner room The spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

Guest room, 1 Queen, City view, Low floor Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

Accessible Guest Room, Guest room, 2 Double, City view Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

Accessible Studio Suite, Studio Suite, 2 Queen, River view Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 3 beds.

Traditional King Room with Adapted Tub - Mobility Accessible Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

Traditional King Room with Roll-in Shower - Mobility and Hearing Accessible Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

About The Westin Copley Place, Boston

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Guest Reviews

8.5

Very Good

Location

The Westin Copley Place, Boston is ideally situated in the heart of Bay Back, providing guests with easy access to all that the city has to offer. With tons of shops, restaurants and sights nearby, the location is perfect for a weekend stay. The hotel is attached to both Copley Place and Prudential malls and is within walking distance to Back Bay station and the subway. Guests enjoyed the convenience of being able to walk everywhere and loved the stunning views of Boston. The hotel is also close to historical sights like Trinity Church and the public library. Whether you're in town for business or pleasure, The Westin Copley Place's location cannot be beat!

Breakfast

The Westin Copley Place Boston offers a nice breakfast with high-quality fruit and tasty options. The breakfast service is exceptional and the staff is sweet. Although some negative comments exist regarding value for money, limited selection and amateurish service, overall the breakfast is excellent. Guests appreciate the convenience of the shop downstairs, but some wish for more breakfast options than just Starbucks. Additionally, there is no sit-down restaurant for breakfast and no special accommodations for guests with babies.

Rooms

The Westin Copley Place, Boston is a beautiful, clean, updated hotel with spacious and comfortable rooms. Guests raved about the comfortable beds, wonderful showers and great views from the updated and clean rooms. Some even stayed in executive suites and corner rooms with stunning views of the city and river. Despite some minor issues with cleanliness and maintenance, most guests were pleased with the spacious rooms, cleanliness and location. However, some noted that the rooms can get hot and that there were no mini-fridges in the room. Overall, guests enjoyed their stays at The Westin Copley Place, Boston and would recommend it.

Beds

The Westin Copley Place, Boston boasts an impressive standard when it comes to guest comfort, providing comfortable and large beds for a relaxing stay. The rooms are spotlessly clean with equally impressive shower facilities. Guests have praised the hotel's quietness and friendly staff. Although some reviews expressed slight discomfort with the beds, the majority feel they are extremely comfortable and the fluffy pillows are a plus. The only downside mentioned is that the beds may have downgraded slightly. Overall, the experience at The Westin Copley Place is perfect with perfect rooms, bathrooms, elevators, views and cleanliness.

Cleanliness

Travelers to The Westin Copley Place, Boston can feel confident in the level of cleanliness at this hotel according to guest reviews. Many guests praised the hotel's cleanliness with phrases like "very clean", "absolutely clean", "spotlessly clean" and "clean and comfortable". Updated and spacious rooms were also noted as being clean and well-maintained. Although a few guests mentioned issues with cleanliness such as "small pieces of trash in the hallways", "bathroom not clean" and "blood stain on towel", these instances were rare and did not seem to detract from guests' overall positive experiences with the hotel's cleanliness.

Staff

Guests of The Westin Copley Place, Boston agree that the staff at this hotel are a standout feature. Many reviewers mention the friendliness and helpfulness of the staff, including housekeeping and check-in desk. Guests also commend the hotel's concierge team, who earn a gold medal for being the best in the hotel. Reviewers praise the staff at every level, from door man bel hops to server staff at the bar and housekeeping staff. The service express team is also lauded for being amazing. Guests appreciate the nice and attentive service with every employee being courteous and efficient. The staff is described as friendly, kind, respectful, professional, accommodating and exceptional. There are glowing reviews of the front desk staff, the entrance staff and the breakfast staff, who are described as sweet. The housekeeping staff are also outstanding. However, there are some negative reviews that mention unhelpful and rude staff, long wait times on the phone and lack of turn-down service without request. Overall, the quality of service and friendliness of the staff are the best parts of this hotel.

Wi-Fi

Guests of The Westin Copley Place, Boston have varying experiences with the hotel's wifi. While some guests were disappointed that there is no free wifi, others pointed out that one can avail of the service by applying for Marriott Bonvoy membership. However, some guests complained that even with their Bonvoy card, they were not able to access the internet. Additionally, a few guests also reported difficulties connecting to the "free" internet. Despite these issues, some guests were able to connect to the wifi, albeit after some time spent figuring it out. A handful of guests also mentioned being charged for the internet even though it should have been covered by their loyalty plan. Aside from the wifi, guests also had issues with the lack of comfortable chairs in the room and the absence of a minibar.

Parking

The Westin Copley Place, Boston, offers on-site parking, although some guests found the cost to be quite high. However, some guests discovered that parking just next to the hotel was slightly cheaper. The valet service could be slow at times, but parking valet quality differed from person to person. Compared to other garages in the area, the hotel's parking charges were higher. A guest had an unfavorable outcome when requiring assistance charging their EV and found only one charger available but was not assisted as promised resulting in disappointment. A few guests were disappointed that the parking fees were not disclosed at the time of booking or on the hotel's website. Despite mixed reviews of the valet parking service, some guests thought it was rather expensive compared to other hotels. While a double charge occurred for a guest, other guests thought the price of parking was simply too high.

No, The Westin Copley Place, Boston doesn't have any pool.

No, a spa isn't available at The Westin Copley Place, Boston.

Yes, The Westin Copley Place, Boston welcomes dogs.

Yes, parking facilities are available at The Westin Copley Place, Boston.

Yes, The Westin Copley Place, Boston has a gym.

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