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Summary of reviewsHyatt Regency Boston Harbor consistently impresses guests with its excellent location, particularly its proximity to Logan Airport and the breathtaking views of downtown Boston and the harbor. The convenience of the hotel's shuttle service and water taxi access, coupled with the tranquil and picturesque setting, makes it an ideal choice for both short stays and longer visits, especially for those with early flights or tight schedules.
The breakfast at the hotel offers a delicious and varied buffet, appreciated for both its quality and beautiful harbor views. The friendly and exceptional service further enhances the dining experience, though some guests feel the breakfast is expensive and not always included in the room rate. Dinner at the hotel also receives praise for its tasty and well-prepared dishes with the harborside grill’s scenic views being a highlight. However, the high prices and limited menu options are noted as drawbacks.
The rooms are highly regarded for their spaciousness, cleanliness and comfort with many guests praising the spectacular views of the Boston skyline and harbor. Modern amenities and the quiet environment provided by effective soundproofing contribute to a luxurious stay, though the absence of certain conveniences such as refrigerators and microwaves is mentioned by a few guests.
Cleanliness is a standout feature across the hotel with both guest rooms and common areas consistently described as spotless and well-maintained. The efficient and accommodating staff further elevate the experience, receiving numerous commendations for their professionalism and courtesy.
The free Wi-Fi is generally reliable, though some guests experience occasional slow speeds and connectivity issues. The gym is appreciated for its cleanliness and quality equipment and while parking is easily accessible and secure, the high fees are a common complaint among guests.
Families find the hotel particularly accommodating with spacious family rooms and thoughtful touches such as arranging birthday cakes. The exciting views of planes and the water taxi service add to the overall enjoyment for children.
The beds receive high marks for comfort, ensuring a restful night's sleep despite the hotel's close proximity to the airport, though preferences for bed firmness vary among guests.
Overall, Hyatt Regency Boston Harbor is seen as a blend of luxury and convenience, particularly appreciated by business travelers for its location and amenities, though some feel that certain service aspects fall short of four-star expectations. Show more
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Categories
Family Friendly Hotel
The hotel has harbor views and is near the airport, making it convenient for families. It provides comfortable accommodations and easy access to transportation.
Business Hotel
This hotel is listed among the best business hotels in Boston. Its location and amenities cater to business travelers.
Hotel with Parking
Located near the airport, this hotel offers both self-parking and valet parking with unlimited in/out privileges. A free shuttle service to the airport is available for guests.
Accessible Hotel
Hyatt Regency Boston Harbor provides accessible rooms with wheelchair accessible doors, peepholes, climate controls, and closet poles. Bathrooms offer raised toilet seats, roll-in showers, bathtub benches or seats upon request, and grab rails. Hearing-accessible features include closed captioned television, telephone alerting devices, front door alerting devices, amplified telephone handsets, vibratory alarm/bed shaker, and audio-visual smoke detectors.
4-Star Hotel
Offering stunning views of the Boston skyline, the Hyatt Regency Boston Harbor provides a relaxing waterfront experience. Its convenient location near the airport and water taxi access to downtown make it a versatile choice.
Luxury Hotel
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Hotel with Gym
Room Types
King Room with Accessible Shower - Disability AccessThis air-conditioned double room includes a TV with cable channels and a private bathroom. The unit offers 1 bed.
Double Room with Two Double BedsThis air-conditioned quadruple room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.
Junior SuiteThe spacious suite features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This suite has a wardrobe, a safe deposit box and a TV with cable channels. The unit has 1 bed.
King RoomThis air-conditioned triple room is comprised of a TV with cable channels and a private bathroom. The unit has 1 bed.
Double Room with Two Double Beds and Harbour ViewThis air-conditioned quadruple room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.
King Room with Harbour ViewThis air-conditioned triple room includes a TV with cable channels and a private bathroom. The unit offers 1 bed.
King Room - High FloorThe spacious triple room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Double Room with Two Double Beds - High FloorThis air-conditioned quadruple room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.
Guest Reviews
8.4
Very Good
Location
Hyatt Regency Boston Harbor is renowned for its excellent location, particularly noted for its close proximity to Logan Airport. The hotel provides a range of convenient transportation options, including a helpful shuttle service and easy access to rental cars. Ideal for travelers with early morning flights or those on tight schedules, this hotel offers unparalleled convenience for airport accessibility.
Situated right on the harbor, the hotel boasts stunning views of downtown Boston and the waterfront. Guests appreciate the beautiful, tranquil setting and the sense of calm it brings. The water taxi service directly from the property offers a scenic and efficient route to the city, adding to the uniqueness of the stay.
While the hotel is somewhat removed from downtown Boston, requiring a ferry or other transportation to reach central restaurants and activities, many find the picturesque harbor views and serene atmosphere to be well worth the slight distance.
Overall, Hyatt Regency Boston Harbor leverages its prime location near the airport and harbor to offer guests a seamless blend of convenience and scenic beauty, making it a great choice for both short stays and longer visits to the Boston area.
Breakfast
At Hyatt Regency Boston Harbor, the breakfast experience garnered mixed reviews from guests. On the positive side, many appreciated the delicious and varied offerings with some describing the breakfast as brilliant, excellent and sensational. Diners particularly enjoyed the buffet, which featured a wide range of choices and some lovely views of the harbor, making for a picturesque morning meal. The breakfast staff also received praise for their friendliness and exceptional service, enhancing the overall dining experience.
However, the cost of breakfast was a notable sticking point for many guests, who found it expensive and often not included in the room rate. The high price left some feeling that the value did not match the cost, particularly given the room rates. Some reviews mentioned that children were required to pay full price at the buffet and expressed disappointment that no room service was available.
Despite these critiques, several guests were still pleased with the quality of the food, describing it as very good, delicious and excellent. There was also a desire for more reasonably priced options or for breakfast to be included with the room. Overall, while the breakfast received high marks for taste and variety, the cost and service inconsistencies were points of contention.
Dinner
The dining experience at Hyatt Regency Boston Harbor yields a mix of impressions. Guests frequently praise the restaurant offerings, highlighting tasty and well-prepared dishes. Many guests enjoyed their dinner and breakfast, noting the excellent food quality and friendly, attentive staff who made dining a pleasant experience. The harborside grill and its scenic views were particularly appreciated, enhancing the overall dining atmosphere.
However, there were several critiques regarding the high prices and limited menu options at the restaurant. While some found the food to be delicious, others considered it mediocre and not worth the cost. Issues such as occasional bland food, long wait times for service and the restaurant's sporadic operation hours were also mentioned.
Despite the occasional negative comment, the dinner and cocktails were generally well-received with specific dishes like the clam chowder earning high marks. Guests also enjoyed the quiet and intimate setting, especially those celebrating special occasions like honeymoons. For a balanced experience, diners valued both the picturesque views and the quality of food, even though the expense was sometimes a point of contention.
Rooms
At the Hyatt Regency Boston Harbor, guests consistently praised the hotel's rooms for their spaciousness, cleanliness and comfort. Many reviews highlighted the spectacular views of the Boston skyline and harbor, making the rooms an attractive choice for both leisure and business travelers. The rooms were often described as modern, stylish and well-appointed with comfy beds and large windows enhancing the overall guest experience. Several guests noted the effective soundproofing, ensuring a quiet stay despite the hotel's proximity to the airport.
Although most guests were impressed with the amenities provided, a few pointed out the lack of certain conveniences such as refrigerators and microwaves in the rooms. Some reviews mentioned issues with carpet conditions and room furnishings appearing worn. Additionally, a few guests experienced minor inconveniences with the HVAC system and occasional noise from neighboring rooms.
Overall, the Hyatt Regency Boston Harbor's rooms received strong commendations for their luxurious feel, ample space and breathtaking views, making it a solid choice for travelers seeking a comfortable and visually pleasing stay.
Beds
The Hyatt Regency Boston Harbor offers a remarkable sleeping experience for guests, characterized by an abundance of positive feedback regarding the beds. Most reviews highlight the beds as being comfortable, cozy and inviting. Guests frequently describe the beds as comfy, restful and well-maintained with fresh linens and clean, comfortable presentations. The beds contribute to a quiet and peaceful night's rest, despite the hotel's proximity to the airport.
While the majority of the reviews are overwhelmingly positive, there are a few mentions of beds being either too soft or too firm. Moreover, some guests found the double beds to be on the smaller side, which could be a consideration for those who prefer larger sleeping arrangements. Pillows received mixed reviews with some finding them comfy while others noted they were uncomfortable or unsupportive.
In summary, the hotel's beds consistently meet high standards of comfort and cleanliness, ensuring guests a restful stay with minimal noise interference from the nearby airport.
Cleanliness
Hyatt Regency Boston Harbor consistently impresses with its high standards of cleanliness, evident across both guest rooms and common areas. Reviews frequently mention the rooms not only being very clean but also spacious, bright and organized, offering a comfortable and inviting atmosphere. The rooms and common spaces are described as spotless with many guests appreciating the sparkling and pristine condition of the property. Housekeeping services are highly regarded, maintaining the cleanliness daily and ensuring that amenities are well-stocked. The hotel is well-maintained overall with surfaces, floors and sinks frequently highlighted for their cleanliness. Despite occasional criticisms about stained carpets and dated areas, the overwhelming consensus is one of excellent upkeep. The cleanliness of the bathrooms, bedding and gym also receives specific praise, contributing to an overall sense of a very clean and comfortable stay.
Staff
The Hyatt Regency Boston Harbor has received numerous commendations regarding its staff, highlighting a consistently high level of professionalism and courtesy. Guests frequently praised the friendliness and accommodating nature of the team, from the front desk to housekeeping. The efficiency and helpfulness of the staff were particularly notable with many reviews mentioning how they went the extra mile to meet guests’ needs.
The shuttle service provided from the airport to the hotel was another point of appreciation, described as consistent and helpful. Specific members of the staff, such as Maria at the reception, were recognized for exceptional service, illustrating the personalized attention given to guests.
Though the vast majority of feedback was positive, there were occasional mentions of specific instances where the service did not meet expectations. However, these instances were outweighed by the overall positive experiences reported by most guests.
The staff's professional demeanor, combined with their friendliness, contributed significantly to the pleasant atmosphere of the hotel. Whether it was the attentive service during breakfast or the seamless assistance with booking activities, the staff played a crucial role in enhancing the overall guest experience.
Wi-Fi
The Wi-Fi service at Hyatt Regency Boston Harbor receives mixed feedback from guests. Positively, many guests appreciated the reliable and good-quality Wi-Fi, mentioning it worked fine without issues and was free of charge. The connection is often described as decent and not finicky, which is a considerable advantage for those needing consistent internet access.
However, some reviews indicate problems such as slow browsing speeds and spotty connections. Intermittent and poor Wi-Fi service was occasionally noted, presenting an irritant for guests seeking uninterrupted connectivity. There are also mentions of missing information regarding Wi-Fi availability and some guests expressed disappointment over the Wi-Fi not being included in the room price, pointing out an additional charge of 10 USD.
Overall, while many guests found the Wi-Fi service satisfactory and free, there are occasional instances of slow speeds and connection issues.
Gym
The Hyatt Regency Boston Harbor offers a commendable gym experience for its guests. Reviews consistently highlight the gym's cleanliness and quality of equipment, making it a great option for fitness enthusiasts. The gym area is described as easily accessible, which adds to the convenience for hotel patrons. The exercise room is noted to be decent and well-equipped, catering to a range of workout needs. Despite some instances where guests noted an absence of information or access regarding the fitness facilities, the overall sentiment is that the gym is a solid feature of the hotel with many appreciating its availability and standard of upkeep.
Parking
Guests at the Hyatt Regency Boston Harbor have noted mixed feedback about the parking situation. Several have commented positively that parking was easy to access and that parking availability was adequate with secure options offered. The hotel offers the convenience of shuttle services to and from Logan Airport, enhancing the overall experience for travelers.
However, many reviews indicate that the cost of parking is a significant drawback. Frequent mentions of expensive and unreasonable parking fees suggest that the price is a common concern among guests. Fees were noted to be as high as $26 per night with some guests mentioning additional charges that increased overall costs. Criticisms also include references to the parking being a paid service and not included in the overall stay with a few guests suggesting that parking should be complimentary given the overall expense.
Overall, while the hotel provides certain conveniences such as a good shuttle service and secure parking, the high costs and additional fees detract from the experience for many guests.
Family
Hyatt Regency Boston Harbor offers a fantastic experience for families traveling with kids. The family's stay is enhanced by spacious and comfortable family rooms, often featuring connecting doors to accommodate larger groups. The hotel's location is convenient for accessing Logan Airport, making it an ideal choice for travelers. Children particularly enjoy the exciting view of planes taking off from their hotel windows. The family lounge provides ample seating and a comfortable atmosphere. Guests appreciate the hotel's thoughtful touches, such as arranging a birthday cake, ensuring memorable moments. The water taxi service to nearby markets adds an extra layer of excitement to the stay. Overall, the hotel is well-suited for family visits, ensuring both comfort and convenience.
4 Star
The Hyatt Regency Boston Harbor offers a mixed experience when it comes to its four-star rating, facilities and services. Many guests highlight the luxury and four-star amenities, noting that the view of the river is a remarkable aspect, well worth the premium for a room with such a vista. The location and overall luxury are frequently praised, adding to the hotel's appeal.
However, a significant number of reviews indicate dissatisfaction with the standard of service, which some feel does not align with the expectations of a four-star establishment. While some experiences suggest it definitely provides a great four-star stay, others argue that it falls short, suggesting the inside quality does not meet four-star standards by any stretch.
Overall, the reviews suggest a variance in guest perceptions with some considering it a definite four-star hotel due to its location and views, while others are less convinced by the quality of service and facilities.
Business
Hyatt Regency Boston Harbor shines as a top choice for business travelers due to its excellent location, offering easy transfers to terminals and proximity to flights and Boston’s attractions. Guests have praised the clean and comfortable accommodations as well as the excellence of service and food. Business amenities are well-received, including good meeting facilities, a well-equipped business center and business services that are apt for corporate needs. Additional conveniences such as an early bird breakfast and shuttle services further enhance its suitability for business trips. The overall ambiance of the hotel caters well to professionals, making it an ideal destination for business travel.
Honeymoon
The Hyatt Regency Boston Harbor proves to be a compelling choice for honeymooners seeking a memorable, romantic getaway. Many guests highlight the hotel's overall suitability for honeymoon stays, describing their experiences as a magical time. Various mentions of honeymoon suites suggest that the hotel offers dedicated accommodations tailored for such special occasions. While there were instances of no specific information provided regarding honeymoon packages, the prevailing sentiment underscores the hotel as a great place for a honeymoon. Guests repeatedly noted the enjoyment of their stays, reiterating the hotel's appeal as the perfect romantic escape.
Luxury
The Hyatt Regency Boston Harbor offers a luxury stay defined by spacious and upscale rooms equipped with high-end amenities. Guests praise the superb and pristine accommodations, highlighting the presidential suite for its lovely features. The property boasts a great location, particularly convenient for airport travelers, though it may come with a higher price tag. Dining at the hotel's restaurant is accentuated by the remarkable view, further enhancing the luxurious feel of the overall experience.
Romantic
The Hyatt Regency Boston Harbor stands out as an ideal destination for couples seeking a romantic retreat. Guests consistently highlight the stunning views with breathtakingly amazing panoramas of the harbor and city skyline creating a magical atmosphere. The nighttime harbor view, in particular, adds to the enchanting experience, making it perfect for anniversaries and special moments. Many have praised the water taxi service, enhancing the overall romantic appeal by offering a unique way to explore the surroundings. Overall, it has been greatly appreciated by those looking for a memorable and picturesque getaway.
No, Hyatt Regency Boston Harbor doesn't have any pool.
No, a spa isn't available at Hyatt Regency Boston Harbor.
Yes, Hyatt Regency Boston Harbor welcomes dogs.
Yes, parking facilities are available at Hyatt Regency Boston Harbor.