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Ice Angels Hotel

Borovets , Borovets (Show on Map)

8.8

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsIce Angels Hotel in Borovets consistently receives high praise from guests across multiple categories, making it a top choice for travelers, especially those keen on skiing. Situated right on the slopes, it offers unparalleled ski-in, ski-out convenience with close proximity to the main ski lifts, village center, shops, restaurants and the cable car. Guests are delighted by the picturesque views and the quiet atmosphere at night.

The hotel's cleanliness is frequently lauded with spotless rooms and well-maintained amenities contributing to a comfortable and cozy environment. Rooms are generally spacious, modern and equipped with comfortable beds, although a few reviews mentioned minor issues with space and storage.

Visitors consistently commend the staff for their friendliness, kindness and professionalism, which significantly enhances the overall guest experience. Efficient service in the restaurant, especially at breakfast and dinner, is a recurring highlight. The breakfast is described as excellent with a diverse and high-quality selection, despite some suggestions for more variety. Dinner receives praise for its tasty and affordable dishes, quick service and excellent half-board options.

Families find the hotel accommodating with comfortable rooms and amenities for children, including a playground and rope course nearby. The staff's attentiveness towards young guests makes it a popular family-friendly choice.

The spa facilities, while praised when operational, have received mixed reviews due to occasional closures and maintenance issues. Guests appreciate the renovated sauna and steam room, although the frequent unavailability of the spa amenities was noted as a downside.

Parking options are available but can be limited, especially during peak times and the extra charges for parking and ski wardrobe are minor inconveniences compared to the overall experience.

In summary, Ice Angels Hotel combines a prime location, exceptional service, cleanliness and comfort, making it an ideal base for a memorable ski holiday in Borovets.
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Categories

Hotel with Ski To Door Access

Located directly on the ski slopes, this hotel provides immediate access to the runs. It is situated opposite the main ski lift in the heart of the resort.

Hotel near Ski Resorts

Located in Borovets, this hotel offers a convenient base for accessing the ski slopes. It provides standard amenities for a comfortable stay during the ski season.

Hotel for Honeymoon

Situated in Borovets, this hotel offers comfortable accommodations with a cozy atmosphere. Its convenient location and amenities make it suitable for a romantic retreat.

Hotel with Spa

While specific spa details are limited, it offers spa facilities. It is a good option for travelers looking for spa services in Borovets.

Family Friendly Hotel

Located in Borovets, the hotel features an extensive choice of facilities, such as ski school and children games room, a restaurant and a night club. It offers a variety of entertainment options for families.

Hotel with Free Wi-Fi

Located in Borovets, offers free Wi-Fi, ensuring guests can easily connect to the internet. This amenity enhances the stay for both leisure and business travelers.

Business Hotel

Offers standard hotel services in Borovets, suitable for short business stays. Provides essential amenities for a comfortable stay. Close to the ski slopes.

Hotel with Parking

Ice Angels Hotel offers free parking for its guests. The hotel is located between the chair lift and drag lifts and provides a covered outdoor parking area.

Accessible Hotel

Ice Angels Hotel is listed as wheelchair accessible. It has a prime location between ski lifts and offers rooms with views of the slopes, free Wi-Fi, a restaurant, and a bar.

Hotel with Gym

Located in Borovets, this hotel offers fitness amenities.

4-Star Hotel

Located in Borovets, Ice Angels Hotel offers convenient access to the ski slopes and mountain activities. The hotel has a pool, making it a good choice for relaxation.

Hotel with Indoor Pool

Ice Angels Hotel provides an indoor swimming pool in its relax zone. Additional facilities include a jacuzzi, steam bath, Turkish bath, and sauna.

Hotel with Heated Pool

This hotel features an indoor swimming pool within its relax zone, which is well-equipped with a jacuzzi, steam bath, Turkish bath, sauna, and massage rooms. The use of the pool is free for guests, providing a comprehensive and accessible aquatic relaxation experience.

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Room Types

Double or Twin Room with Slopes View Standard room with a private bathroom equipped with a shower cabin and a bathtub. The room provides free satellite TV, telephone and Wi-Fi.

Junior Suite with Slopes View This larger room features a separate seating area with 2 sofa beds.

Standard Suite with Partial Slopes View Featuring a living room with a king-size bed, as well as a bedroom with 2 single beds. Some suites have a balcony with views over the ski slopes. The suite has one bathroom with a shower. A fireplace is available in some of the units.

Double or Twin Room Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The twin/double room offers soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with streaming services, as well as an inner courtyard view.

Standard Junior Suite The suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The suite features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit has 1 bed.

Junior Suite with Slopes View (2 Adults) The suite features 1 bedroom and 1 bathroom with a bath and free toiletries. The suite provides soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with streaming services, as well as mountain views. The unit offers 2 beds.

Junior Suite with Partial Slopes View The suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The suite features soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with streaming services, as well as mountain views. The unit has 1 bed.

Superior Junior Suite with Slopes View This suite offers a fireplace. This suite comprises 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The suite provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit offers 1 bed.

Superior Suite with Slopes View This suite's special feature is the fireplace. Boasting 1 bedroom, this spacious suite has 1 bathroom with a bath, a seating area and terrace where you can relax. The suite offers soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with streaming services, as well as mountain views. The unit offers 3 beds.

About Ice Angels Hotel

License: РК-19-13388

Guest Reviews

8.8

Excellent

Location

Ice Angels Hotel in Borovets stands out as a top choice for travelers, particularly those keen on skiing. Nestled right on the slopes, it offers ski-in, ski-out convenience, making it ideal for winter sports enthusiasts. Numerous reviews highlight its incredible location with close proximity to the main ski lifts and the village center. Guests appreciate the easy access to shops, restaurants and the cable car, ensuring that everything they need is just a short walk away.

The views from the hotel are frequently described as amazing, providing a picturesque backdrop for a memorable stay. Despite its prime location on the slopes, the hotel maintains a quiet atmosphere at night, ensuring guests a peaceful rest.

Visitors consistently commend the friendliness and helpfulness of the staff, enhancing the overall experience. The hotel is noted to be clean, cozy and spacious, further contributing to its appeal. With a perfect blend of convenience, comfort and outstanding service, Ice Angels Hotel is deemed the best-located hotel in Borovets, offering an unbeatable base for a ski holiday.

Breakfast

Ice Angels Hotel offers a breakfast experience that receives high marks from its guests, frequently described as excellent, tasty and of high quality. While some reviewers noted that the breakfast was modest or basic, many found it more than sufficient with diverse options catering to various tastes. Enthusiastic praises highlight the delicious and affordable food with a rich and satisfying selection that includes a superb buffet and freshly cooked dishes served in a friendly manner.

Guests appreciated the convenience of a large breakfast selection included in their stay, complimenting the lovely coffee and responsive restaurant staff. However, there were mentions of limited breakfast hours and the need for a more diverse spread to meet expectations for a 4-star establishment.

Despite a few critiques about maintenance and variety, the overall consensus points to a great breakfast experience that is both enjoyable and satisfying with notable mentions for a perfect location and comfortable accommodations adding to the positive atmosphere at Ice Angels Hotel.

Dinner

Dinner at Ice Angels Hotel seems to be a highlight for many guests with numerous positive comments on the quality and taste of the food. The food is described as delicious and affordable, served quickly even during busy times. Diners can enjoy a complimentary salad bar offering tasty vegetables and there are frequent mentions of a rich and flavorful dining experience. Half board options come highly recommended, particularly for their great A la carte menu which adds significant value. Food is often cooked to order and presented in a friendly and straightforward manner, contributing to the overall positive dining experience. However, some guests noted that the dinner menu could benefit from an update and that the food didn't always include drinks. Despite some mixed impressions on the variety, the consensus is that the food quality and friendly service stand out, making dinner at the hotel's restaurant an enjoyable part of the stay.

Rooms

Ice Angels Hotel offers rooms that consistently impress with their spaciousness and cleanliness. Guests rave about the large, comfortable beds, making for a restful stay. Many rooms boast stunning views of the nearby slopes, enhancing the overall experience. Accommodations are modern, well-furnished and come equipped with all necessary amenities. The rooms are also praised for being cozy and quiet, ensuring a peaceful night’s sleep. However, some reviews note that while most rooms are quite spacious, a few can feel a bit small or in need of slight updates. Additionally, the practical space for hanging clothes is occasionally mentioned as lacking. Overall, Ice Angels Hotel provides a relaxing and convenient stay, perfect for those looking to enjoy the nearby ski slopes.

Beds

Ice Angels Hotel often receives commendations for the comfort and cleanliness of its beds. Many guests have highlighted the beds as being very comfortable with some describing them as the most comfortable they have ever experienced. The rooms themselves are appreciated for their spaciousness, coziness, warmth and quietness, contributing to an overall pleasant stay. Guests particularly mentioned the beds being large, often described as huge double beds, which adds to the appeal. However, there was a minor remark about the discomfort stemming from two single beds being merged into a double bed. Additionally, while the beds receive high praise, there was feedback about the pillows being too big and firm for some guests, causing neck ache. Despite these minor issues, the overall sentiment about the bedding in the hotel remains overwhelmingly positive.

Cleanliness

Ice Angels Hotel consistently impresses guests with its high standards of cleanliness and maintenance. The hotel is described as very clean organized and cozy with spotless and impeccable conditions throughout. Hallways, rooms and bathrooms are all praised for being exceptionally clean and tidy. The modern amenities and friendly, accommodating staff further enhance the cleanliness experience. Guests appreciate the quietness and overall comfort of this well-maintained hotel, which combines cleanliness with good service and convenient location. Whether it’s the large, comfortable rooms or the breathtaking slope views, visitors find the hospitality and cleanliness of Ice Angels Hotel outstanding and satisfying.

Staff

The Ice Angels Hotel boasts a commendable team that significantly enhances the guest experience. Across numerous reviews, the staff is consistently described as very friendly, kind and helpful, making patrons feel genuinely welcome. Remarkable professionalism in the restaurant service is frequently highlighted with efficient and excellent service being a common theme.

The staff's courteous demeanor extends throughout the entire hotel, from the pleasant, smiling faces at the reception to the attentive assistance provided by all team members. Guests have praised the staff for their politeness and readiness to respond positively to requests, underscoring a strong customer-oriented approach. Despite occasional overwhelming situations, the staff remains efficient and retains their friendly attitude.

The lady at the front desk receives specific commendation for her great service, contributing to the overall positive reception experience. While there is a minor note on the reception staff's potential for showing more enthusiasm, the general consensus points to a thoroughly professional and exceptionally courteous team that is always eager to assist, ensuring a warm and accommodating stay at Ice Angels Hotel.

Spa

The spa facilities at Ice Angels Hotel have received mixed reviews from guests. On a positive note, visitors have praised the excellent new spa, appreciating its dry sauna, steam room and small pool. The renovation of the sauna and steam room has been particularly well-received, offering a wonderful experience that is perfect after a day of skiing. Guests have also found the relaxation area to be very nice and welcoming.

However, many guests have been disappointed due to the spa frequently being out of order or under construction, leading to closures of various facilities including the sauna, steam room and pool. Some reviews also mentioned the absence of advertised amenities such as a gym. Overall, while the operational spa facilities are well-regarded, the frequent unavailability has been a significant downside for many guests.

Parking

Ice Angels Hotel offers some parking solutions for guests, including both free and paid options. While the hotel does provide parking, it appears to be quite limited, often posing a challenge especially during peak times. Some guests have noted that the parking space seems adequate during the summer, but the narrow lot can be problematic in winter, as it isn't consistently cleared of snow and ice. For those valuing proximity, parking within the hotel costs 15 BGN per day, a detail that some felt should be more transparently included in booking information. Despite these drawbacks, having either free parking or the option of paid parking is considered a valuable feature by patrons wanting to be close to the hotel's ski-in/ski-out facilities.

Family

Ice Angels Hotel provides a commendable experience for families, especially those with children. The rooms are well-suited for family stays, featuring comfortable beds, sofa chairs and efficient hot showers. The staff at Ice Angels Hotel is notably kind and attentive with a special emphasis on caring for young guests, ensuring a pleasant stay for both parents and children.

For outdoor activities, Borolandia stands out with its playground designed for younger children and a rope course catering to older kids, making it a versatile option for family fun. Dining options are diverse, ensuring that even when the hotel isn't bustling with guests, families can enjoy a variety of meal choices.

Guests consistently recommend Ice Angels Hotel for families with kids, highlighting the pleasant experiences and expressing a strong intention to return. Whether traveling with a 10-month-old baby or older children, the hotel appears to be a welcoming choice, promising a blend of comfort and thoughtful service.

Ski

Ice Angels Hotel boasts an exceptional and unbeatable location for ski enthusiasts, right on the slopes of Borovets. Guests can step out the front door and be immediately on the ski terrain, making it a prime spot for those looking to maximize their time on the mountain. The proximity to the main chairlift and ski areas ensures convenient access to skiing activities. Reviewers consistently praise the incredible views of the mountain and surrounding scenery from the hotel. The hotel environment is well-maintained and very clean, contributing to a pleasant stay. Guests appreciated the boutique feel of the hotel, noting the personalized attention and fewer crowds. Although there are some extra charges for parking and the ski wardrobe, the overall experience of skiing right from the doorstep and the high level of service outweigh these minor inconveniences.

Yes, Ice Angels Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Ice Angels Hotel.

No, Ice Angels Hotel doesn't allow dogs.

Yes, parking facilities are available at Ice Angels Hotel.

Yes, Ice Angels Hotel has a gym.

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