Lion Hotel Borovets
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Summary of reviewsNestled in the serene heart of a picturesque pine forest, Lion Hotel Borovets is frequently lauded for its tranquil and beautiful setting. Guests eagerly recommend this destination for its peaceful atmosphere, perfect for unwinding amidst nature. The hotel maintains convenient distances to the main village and ski slopes with provided shuttle services adding to the ease of access.
The breakfast experience at Lion Hotel Borovets is widely praised for its diversity, quality and abundance. Guests regularly commend the delicious and fresh offerings which contribute to a superb start to their day. Dinner options are similarly celebrated with many noting the delicious, varied dishes and the exceptional value provided by the half-board option including complimentary wine and beer.
Rooms at the hotel are described as spacious, clean and comfortable with many offering stunning mountain views. Despite some minor issues, the overall sentiment is positive, emphasizing the appealing aesthetics and tranquility of the accommodations. Cleanliness across the hotel is a recurring highlight with both the rooms and facilities, including the spa and pool area, being well-maintained and hygienic.
The staff at Lion Hotel Borovets is frequently praised for their kindness, friendliness and professionalism, which significantly enhances guests' overall experience. Despite occasional isolated criticisms, the staff's welcoming demeanor and high-quality service remain a standout feature.
Though the free wifi service receives mixed reviews due to issues with connectivity and speed, the clean and inviting spa facilities draw positive acclaim. The spa, complete with herbal sauna and steam room, offers a relaxing retreat, albeit sometimes small and overcrowded.
The gym is appreciated for its cleanliness and availability, though it is noted to be small and equipped with limited facilities. The pool area, despite being described as small and sometimes cold, is generally rated positively for its cleanliness and pleasant ambiance.
Parking at the hotel is convenient and spacious, although some guests find the additional charge per day an inconvenience. This aside, the parking facilities are largely adequate and appreciated.
Lion Hotel Borovets stands out as a notably family-friendly destination with spacious family rooms and a variety of child-friendly amenities, making it an ideal choice for those traveling with children.
Overall, Lion Hotel Borovets offers a blend of tranquility, quality dining, comfortable accommodations and welcoming service, making it a highly recommended choice for a peaceful and enjoyable retreat in Borovets.
Categories
The breakfast experience at Lion Hotel Borovets is widely praised for its diversity, quality and abundance. Guests regularly commend the delicious and fresh offerings which contribute to a superb start to their day. Dinner options are similarly celebrated with many noting the delicious, varied dishes and the exceptional value provided by the half-board option including complimentary wine and beer.
Rooms at the hotel are described as spacious, clean and comfortable with many offering stunning mountain views. Despite some minor issues, the overall sentiment is positive, emphasizing the appealing aesthetics and tranquility of the accommodations. Cleanliness across the hotel is a recurring highlight with both the rooms and facilities, including the spa and pool area, being well-maintained and hygienic.
The staff at Lion Hotel Borovets is frequently praised for their kindness, friendliness and professionalism, which significantly enhances guests' overall experience. Despite occasional isolated criticisms, the staff's welcoming demeanor and high-quality service remain a standout feature.
Though the free wifi service receives mixed reviews due to issues with connectivity and speed, the clean and inviting spa facilities draw positive acclaim. The spa, complete with herbal sauna and steam room, offers a relaxing retreat, albeit sometimes small and overcrowded.
The gym is appreciated for its cleanliness and availability, though it is noted to be small and equipped with limited facilities. The pool area, despite being described as small and sometimes cold, is generally rated positively for its cleanliness and pleasant ambiance.
Parking at the hotel is convenient and spacious, although some guests find the additional charge per day an inconvenience. This aside, the parking facilities are largely adequate and appreciated.
Lion Hotel Borovets stands out as a notably family-friendly destination with spacious family rooms and a variety of child-friendly amenities, making it an ideal choice for those traveling with children.
Overall, Lion Hotel Borovets offers a blend of tranquility, quality dining, comfortable accommodations and welcoming service, making it a highly recommended choice for a peaceful and enjoyable retreat in Borovets.
Hotel with Spa
The wellness center includes a herbal sauna, a Finnish sauna, a steam bath, a Turkish bath, a Chromotherapy shower, a relaxation area, a swimming pool, salt room and a gym. Various massages from the most exotic corners of the world - Bali, Thailand, Hawaii, India, Turkey, with honey and chocolate therapies, anti-cellulite treatments, shiatsu, fitness massages are available.
Family Friendly Hotel
The hotel offers spacious family rooms and a family-friendly atmosphere. It features indoor and outdoor play areas, a children's corner with an animator, a children's club, a crèche, and a dedicated children's menu.
Hotel with Swimming Pool
Lion Hotel provides guests with access to a swimming pool. It is a good option for travelers seeking a balance of comfort and amenities.
Heated Pool Indoor Pool
Hotel with Parking
The hotel is well-regarded, suggesting good facilities, which would likely extend to convenient parking arrangements for guests, especially given its location in a ski resort area.
Accessible Hotel
Lion Hotel Borovets offers facilities for disabled people, including entire unit wheelchair accessibility, increased accessibility, roll-in showers, adapted baths, and toilets with grab rails, and lowered sinks. The hotel also provides a free shuttle service to the ski lifts, an indoor pool, spa, and restaurants.
Hotel with Indoor Pool
Lion Hotel Borovets offers an indoor pool as part of its recreation facilities. Guests can enjoy a refreshing swim in the inviting indoor pool.
Hotel with Heated Pool
Lion Hotel Borovets offers an indoor heated pool that is available all year round. It is integrated into a spa and wellness center, which also includes a sauna, steam room, and a shallow end, providing a comfortable and relaxing environment for swimmers.
Hotel with Gym
4-Star Hotel
About Lion Hotel Borovets
License: С2-З4Ф-73Ю-Б1
Guest Reviews
Location
While the hotel is a bit removed from the main village and ski slopes—about a 15-20 minute walk—it is conveniently close enough for guests to enjoy the resort's amenities without much hassle. The hotel also provides a shuttle service to the gondola, simplifying access to the slopes. The proximity to hiking trails and Rila National Park makes it an excellent choice for outdoor enthusiasts, particularly in the summer months.
Overall, guests highlight the exceptional natural setting and the tranquility that define the hotel's location, making it a perfect spot for relaxation and nature-based activities.
Breakfast
Although some guests note that the selection of dishes can be limited and even express disappointment with the breakfast, these reviews are in the minority. Overall, the hotel's breakfast service is considered a significant positive aspect of the stay, characterized by a good variety, rich offerings and flavorful food that caters well to guests' needs.
Dinner
Guests appreciated the free wine and beer offered with the half-board option each night, adding to the overall value and enjoyment. The traditional Mehana restaurant is frequently recommended for its authentic and tasty Bulgarian cuisine, making it a standout feature for evening meals. Reviewers noted the affordability and quality of the food, emphasizing their satisfaction with both price and taste.
The buffet dinner offers a diverse selection of well-prepared dishes, ensuring that there is something for everyone. The culinary offerings at both the restaurant and tavern were often described as surprisingly delicious with some patrons highlighting specifics like the sach as particularly noteworthy.
Overall, the dining options at Lion Hotel Borovets are praised for their exceptional quality, diversity and the delightful experience they provide, making it a highly recommended part of any stay.
Rooms
The rooms are described as cozy and well-equipped with some offering stunning views of the mountains, adding to the charm of the stay. Despite some rooms having a few issues, such as occasional dustiness or lacking a terrace, the overall impression remains positive. Many guests found the rooms to be quiet and clean with occasional mentions of beautiful room aesthetics.
The hotel's amenities, such as a large pool and tasty food in the restaurant, complement the appealing rooms. Furthermore, the cleanliness extends to the facilities which are maintained well, creating a pleasant and relaxing environment for visitors.
Overall, the Lion Hotel Borovets impresses with its spacious, clean and comfortable rooms, making it a recommended choice for visitors looking for a peaceful getaway in the mountains.
Beds
However, there are also notable criticisms. Several visitors found the mattresses uncomfortable, describing them as saggy, old and in need of replacement. Specific complaints include the beds being too low, the mattresses being either too soft or too stiff and some beds advertised as king-sized actually consisting of two single beds pushed together. This issue of bed separation has been a common point of dissatisfaction.
Despite these criticisms, the general sentiment seems to focus on the comfort of the beds with many guests affirming that the beds were good and provided a pleasant sleeping experience. Nevertheless, the hotel might need to address the recurring concerns about the age and condition of the mattresses to ensure a consistently comfortable stay for all guests.
Cleanliness
The spa center and pool also receive commendations for their cleanliness and inviting atmosphere. Guests appreciate the tranquil and clean surroundings, along with the well-kept facilities, contributing to a relaxing stay.
Despite occasional mentions of minor issues like some areas needing renovation or specific bathroom cleanliness concerns, the general sentiment remains overwhelmingly positive. The hotel is noted for its dedication to maintaining high standards of cleanliness with rooms being cleaned daily to keep them in top-notch condition.
Overall, Lion Hotel Borovets stands out as a clean, comfortable and relaxing destination, making it a preferred choice for many travelers seeking quality accommodation in Borovets.
Staff
A handful of reviews indicated experiences with unresponsive or unprofessional staff, particularly in areas like reception. However, these instances were overshadowed by the overwhelmingly positive feedback focusing on the staff's friendliness and willingness to assist.
Overall, despite a few isolated criticisms, the staff at Lion Hotel Borovets are largely recognized for their welcoming attitude and high-quality service, contributing significantly to guests' enjoyable stays.
Wi-Fi
However, numerous reviews highlight significant issues with the hotel's wifi service. Guests commonly experience slow internet speeds and unreliable connections, particularly in certain areas of the hotel, such as the rooms or the second building. Many have found the wifi signal to be weak or non-existent, leading to frustration and the need to rely on mobile data networks instead. Consistent complaints about the poor network and the strained signal suggest that coverage does not reach all areas effectively.
Overall, while the offer of free wifi is a positive feature of Lion Hotel Borovets, there is a recurring need for improvement in service reliability and coverage to enhance the guest experience.
Spa
However, some guests found the spa to be small and sometimes overcrowded, which detracted from their experience. Despite this, many praised the excellent and professional spa services, including massages and facial care. The pool, although sometimes crowded and cold, was also a notable feature for those seeking leisure activities.
The spa center's modern and pleasant design received positive comments and its affordability was appreciated. Though some improvements and expansion could enhance the experience, the spa remains a relaxing and enjoyable facility for guests at Lion Hotel Borovets.
Gym
Pool
One of the standout features is the cleanliness of both the pool and the surrounding spa facilities. The water is clear and well-maintained, making it an inviting spot for relaxation. The temperature of the pool has raised some comments with a number of guests finding it quite cold, whereas others noted it as being adequately heated or even on the warmer side during their stay.
The spa area, though noted to be small, is clean and features a variety of amenities including a charming herbal sauna. The presence of a guard allows for peace of mind, especially for parents who might want to take a break in the sauna while their children enjoy the pool.
However, the pool area does face some limitations. During peak times, it can get overcrowded and the small size of the pool relative to the hotel's capacity can be a drawback. Additionally, the availability of sunbeds by the pool may be limited and the area can feel a bit chilly according to some guests.
Overall, despite its size, the Lion Hotel's pool is a pleasing element for many visitors, offering a welcome retreat after a day of exploring Borovets. The cleanliness and maintenance make it a comfortable spot to unwind, though guests might want to plan their visits to avoid peak crowd times for the best experience.
Parking
However, there are some mixed feelings about the parking arrangements. Some guests argue that parking should be complimentary, particularly for a 4-star establishment and are dissatisfied with the additional charge upon arrival. A few also mention issues with the cleanliness and security of the parking area and sometimes the parking can be quite busy, making it challenging to find a spot.
Overall, while the parking at 'Lion Hotel Borovets' is generally praised for its convenience and availability, the extra cost and occasional management issues could use some improvement to enhance the guest experience further.
Family
Guests consistently praise the spacious family rooms, which provide ample comfort and convenience. Largely appreciated for the tranquil environment, the rooms deliver a perfect blend of quality and comfort, making them ideal for a restful vacation. The hotel's amenities cater specifically to children with many reviews highlighting the extensive and well-maintained play areas, including both indoor and outdoor spaces. The children's corner with an animator is a notable feature, ensuring that kids are entertained and supervised.
The hotel's family-oriented services extend beyond just facilities. The presence of a children's club, a crèche and a dedicated children's menu are warmly received by guests, enhancing the overall family vacation experience. The shuttle service is another added convenience, making it easy for families to explore the surrounding areas.
Parents also commend the hotel's efforts in offering enjoyment for the whole family, including a spa that can be enjoyed as a family. The free wine and beer available with the half-board option adds to the appeal for adults. Although meal options are noted to be somewhat limited, the quality and tranquility of the dining experience make up for it.
In summary, Lion Hotel Borovets is highly recommended for families. With its extensive and well-thought-out facilities for children and a welcoming atmosphere for adults, it’s no wonder so many families consider it the best option in Borovets for a memorable and enjoyable stay.
4 Star
The hotel's design and furnishings have been described as worn out and in need of an update, which detracts from the overall experience that a four-star hotel should provide. The breakfast also came under scrutiny for not offering the quality and variety typically associated with a hotel of this caliber.
Despite these criticisms, the prices of the hotel are comparable to other good European four-star hotels, which raises expectations for a corresponding level of quality and facilities. The mixed feedback suggests that while some aspects of the service might meet four-star standards, there are several areas that fall short and need improvement to justify its rating.
Accessible
The hotel's free shuttle service receives high praise. It operates frequently with shuttles to both the mountain and the city center running every 20 minutes. This makes the hotel an excellent choice for skiing enthusiasts and those looking to explore the local area without hassle.
However, there are a few areas that need improvement. For instance, the stairs near the entrance can be challenging and the front entrance itself is noted as not being very accessible, particularly in snowy conditions. Despite these minor setbacks, the staff are noted to be very helpful, always ready to assist guests when needed.
Overall, Lion Hotel Borovets provides a comfortable stay with several accessibility features in place, backed by outstanding shuttle services and supportive staff.
Heated Pool
However, several guests expressed concerns about the inconsistent heating of the pool, mentioning the water temperature was often too low and the heating system not functioning properly. These issues with the pool heater led to discomfort for some visitors, who felt the pool could have been warmer.
Despite the heating problems, the pool remains a highlight for many with multiple mentions of its general warmth and pleasant environment. This shows that while there are occasional issues with the heating system, many guests still find the pool an enjoyable amenity during their stay.
Indoor Pool
The pool area itself is described as clean and a suitable space for families, though comments suggest it can become crowded due to its relatively small size given the resort's capacity. This can sometimes lead to overbooking of the spa facilities, affecting the overall experience. Despite these occasional issues, the indoor pool remains a popular feature that adds value to the stay, particularly appreciated for offering a pleasant retreat for relaxation and family activities. Accessibility may be a concern as the pool is not easily accessible for wheelchair users. Nonetheless, it stands as a positive highlight among the hotel's amenities.
Romantic
Guests appreciate the hotel's friendly staff and supportive environment, which enhance the overall romantic experience. The breathtaking views, including glimpses of the ski slopes, add to the charm and allure of this picturesque setting. Whether for a romantic weekend or an extended couples' holiday, the Lion Hotel Borovets stands out as a perfect spot to relax and reconnect amidst nature's beauty.
Yes, Lion Hotel Borovets has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Lion Hotel Borovets.
No, Lion Hotel Borovets doesn't allow dogs.
Yes, parking facilities are available at Lion Hotel Borovets.
Yes, Lion Hotel Borovets has a gym.
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